out, i had to wait for 6 times, till i could fit in the elevator, as staff decided to transport laundry close

laundry facilities

the breakfast hrs could have been a little longer.

the cost for the suite was excellent and easily fit six adults with a full kitchen

complimentary breakfast and evening social food are good but could be a little better

the laundry room is expensive, and the dryers do not dry at all'spent $10 drying and clothes still

staff, location, free breakfast, fitness center, and laundry. can receive mail.

pool and jacuzzi were closed.

clean, great breakfast, wonderful ammenities

they had nice breakfast and the kids enjoyed the pool.

laundry room , breakfast room where breakfast served every morning

the laundry room had water everywhere

pillows were soft, the kitchen a great size for longer-duration stay, and the windows did a great job blocking

the pool didn't open until 1pm, by that time there is hardly any sun,also need a bigger garbage can in

i love the free breakfast in the morning with variety choices

gas was leaking from the laundry room.

need to do a better job with the laundry (towels had stains).

laundry room was in a horrible condition, the pantry (area where you can purchase convenience

the 2nd floor where the laundry next to room was smelly gas everywhere & mixed mold i got headaches

when not in elevator, hotel workers with trash and laundry

like the laundry area it was not clean and the dryer that i used when washing my clothes left a odor on my

the dryers did not work in the laundry facility, and the staff was incredibly rude and refused to help me

was broke too far from metro( had to walk down the hwy) y all run out of smoking rooms quick ( good for you)

location and pet friendly.

charging 5$ a day for wifi , no refrigerator , limited amenities

laundry room was fine as well

although the motel offers laundry services, they are not free

although the motel offers laundry services, they are not free

smoking room

location was close enough to the things we were visiting, staff were friendly and free parking

no laundry room and kitchen

no laundry on site.

hotel offers laundry services

my mom had some unexpected business in alexandria and the best western springfield with free parking, wifi and

had promised our kids a swim in the pool the morning before check out

but then what the hell do i know about how they do laundry or housekeeping

also when he was asked about towels, he stated the laundry wasn't done after lunch time

the starbucks staff were incompetent

my kids like indoor swimming pool.

the pool was greenish and i wouldn’t allow the kids to swim in it

there s no laundry room.

laundry was in the next-door comfort inn, which was fine, and the microwave had a minor issue that

no laundry room ice machine didn't work

lobby area a little tight, no laundry facilities

hotel should have their own laundry service, because you have to go to the hotel next to it, even though, they

then went to the bed and told me that the hair got on there possibly from the laundry service

the laundry or ice machines didn t work.

laundry, washer and dryer needed cleaning inside

wifi during the entire stay

clean and in good working condition-microwave/ refrigerator bathtub/sink drains very well shuttle service

the elevator going to the pool was also the elevator the staff used for housekeeping and laundry

it was quiet. the bar had very good service.

wifi didn't work for my entire stay

we appreciated the late check out!

we chose it for the room service.

the kitchen equipment/appliances offered to each guest, the ability to cook in each hotel room, laundry facilities

it was excellent. on -site laundry is great.

remote never worked, there was piles of laundry in hall each day, there was no tub stopper

and also if you all could offer laundry detergent for purchase would be helpful also

laundry rooms

there is a laundry room here for guest usage. room had a very comfy bed.

laundry

laundry room was atrocious

had to go to a nearby laundromat to do laundry because there were only 2 washing machines and 1 dryer for the

the pet room had tile floor which eliminated any musky stale odors

laundry is free

free laundry machine was a nice perk

laundry facilities were not working. there was supposed to be toaster in room and there was not

studio was shaking several times a day, i believe it was because of the washing machine in the laundry of the

rooms were good size, free laundry.

hold staff accountable for sanitizing the common areas to include the gym and laundry room on a reoccurring

hotel, friendly staff, pool was chilly but didn t stop the kids from loving it

we couldn t get room service because not enough staff but there was enough staffing for the bar -

wifi worked but spotty sometimes

thier breakfast was amazing

you'd have to contact the office due to their water conservation of laundry being done every 3 days, not daily

type of hotel who doesn't have a laundry area for guest

wifi, water supply, beddings

complimentary breakfast

wifi is a big problem. does not work most of the time.

laundry is free

a big plus: free self-service laundry with washers and dryers

they offered free laundry service which we didn t use, but found convenient

the customer service, the free ihop breakfast, laundry option, and free wifi.

breakfast, clean, free washer/dryer to do laundry last minute book and it was above expectations

top didnt work,laundry closed due to repairs,and paid for these amenities also smoke free and it was not smoke

the location, parking was free and they offered laundry facility.

the amenities vending machines and laundry room !

laundry room available

cleaning protocol in place and washers and dryers are operable 85% of the time making my laundry needs tolerable

laundry room just have 2 machines of dryer and washer and not work fine the room to small the

room was clean and the staff was very helpful self serve laundry was good

complimentary laundry and dryer for guests

honestly the free guest laundry. comes in handy during lengthy stays for work.

guest laundry room had only one washer

clean room. refrigerator. microwave. great laundry room

laundry room was clean

next door occupants were using the outdoor railings for their laundry

great laundry facility, i would highly recommend staying here

clean laundry room clean

the breakfast was absolutely wonderful and the staff was friendly, helpful and attentive

shuttle service to and from the dunn loring metro

breakfast was good. nice to have full kitchen too. was not crowded - sign of the times.

we were eating breakfast the desk manger asked if everything was ok, we had a nice talk with him

it was what we needed. location, pet friendly, good price. very nice staff (and guests.)

need to put a bar code on the keys so they can be scanned

the pool could've been cleaner, and the bathtub but still both decent.

lobby bar and food choices

they checked in even after ordering room service they called to make sure everything was good

breakfast in room service was hot and delicious

layout in breakfast area a little tight with coffee and utensils in corner of l

room was clean and there was free parking.

wifi has great signal

the staff great the room and pool clean and nice

the free breakfast bar was really good but the food could have been warmer

sign stated that a shuttle was available to take to you the metro station, but the front counter employee stated

no breakfast. the location was perfect. the sidewalk was walkable. .

good value for price. shuttle to train station was a plus. very convinient location.

had specifically asked when booking about a shuttle

excellent rooms, great staff. should add a free breakfast.

service, room and breakfast

the breakfast was delicious

breakfast was not too great

we also were slightly underwhelmed by the breakfast

waited quite a bit for laundry, the dryers were always taken or someone stuff sat in there the entire day

breakfast & paying for laundry machine

their breakfast, swimming pool, free parking, clean bedroom with the kitchen, laundry with free dry, customer

she would kick people out of pool at 9:45 or 9:50 although hotel pool hours were til 10 pm

the breakfast was excellent

to-go style breakfast was full of high quality items

breakfast was great. there was plenty to choose from. fresh and well stocked at all times.

access walking distance to my job restaurant and bar on site the bonus of credit for booking

of great details for example, generous sizes of rooms, nice decor, local sweet treats, nice breakfast included

noise level; screaming kids running down the hallway at 10:30 pm at night

laundry machines were free but spin on washer didn t work well and there was only one washer and

laundry room

very accommodating & helpful front desk and breakfast kitchen staff. decent & clean hotel.

clean, good breakfast, pool nice, staff nice

the pool was also nice

laundry

laundry services were not convenient. i only had cash and hotel did not have quarters

the pool and the laundry room where i was able to dry my bathing suit

were no guest laundry facilities

ladies from laundry area came and cleaned up the bathroom floor and gave us extra towels

boring breakfast and old facilities ( especially laundry room)

good breakfast. large room. laundry onsite!

laundry equipment needs replacement

was very conveniently placed within walking distance and the hotel even had their own guest laundry room which

rooms were ok, the location was good, they had coin laundry in the basement, which helped a lot

i like the laundry, the location, and free parking.

i found this hotel because it had breakfast, free parking, a gym and laundry room

i loved being able to do laundry

the pool area was lovely

the hotel was lovely but we weren't permitted to play pool on the gorgeous pool table in the lobby because of

staff and manager. smell in the room and dirty laundry place.

the laundry room was in disarray.

cleaned only once every seven days, laundry room dirty, 4 of the 6 dryers were out of service, the room refrigerator

location and laundry

brighten lighting in hallways a little dark, clean laundry area more often they were having plumbing issues and

it feels like it and it s also the laundry and staff work area

sheets smelled a little like wet laundry

rooms not made up daily, save money on laundry but at least make the beds and clear trash and replenish coffee

very old building. tiny pool. no laundry.

a laundry room would have been helpful but it didn t affect our stay at all.

would of liked to have some laundry done and a luggage rack.

breakfast was very good and always served with a smile

breakfast was excellent.

the free wifi was fast and

there is a nice indoor pool and gym in the basement

they have a laundry and small gym as well

they also do not have laundry services

reception area, no lift working first night and no laundry facilities which was part of the reason we chose the

washer unit issues: the laundry facility operated through the clear token app was extremely inconvenient

amenities included complimentary laundry facilities, which we appreciated since we stayed for six nights

the distance from our room to laundry. my husband has heart issues and too far to walk

laundry

indoor pool

free breakfast, free parking & friendly staff. also indoor pool ud83dude0a

the breakfast was excellent

laundry but most machines weren t working coffee not great, breakfast area a bit small for amount

there is a complimentary laundry room,just need your own supplies

free laundry facilities that had top notch machines

low deposit and pet fee

nice pet friendly hotel.

free laundry machines for use

laundry was free and the gym was excellent

free laundry and fitness center

the $10.00 per day parking & maintenance fee

liked the size of the room and the kitchen feature

no laundry

the service in the room was excellent, always had enough towels in my room, the facilities had laundry for

laundry facilities

we really appreciated the guest laundry

had almost everything but no laundry for quest and i hated the required deposit that wasn't returned until 5

room itself, covered parking, on-site laundry facility, ease of accessing the internet and the proximity to

laundry facilities

they had laundry facility

machine was out of order and had to go down to the courtyard by marriott to do laundry

breakfast, staff, access to laundry,

in bar couldn t understand order or speak english enough to get the order right

the extra facilities were very nice (pool, gym and other amenities)

the wifi that was complimentary was slow for tablets and gaming devices

the friendliness from staff, the spacious and clean rooms, the pool area

pool was only open at night on weekdays. only one guest washer and dryer.

creepy laundry

has laundry facilities

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

need laundry supply vending machine on property.

i'm glad the kids weren't with me

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

also, kudos for a nice workout room and guest laundry

also the gym tvs don t work

wifi sometimes is slow room not serviced everyday (because of covid

specially heated pool

gave us a room right by the laundry room, so not possible ti rest during the day

first room was on the front floor but we kept getting woke up around 230a by staff doing laundry

and they do not have laundry on the premises, so i had to drive about 10 minutes to the closest laundry mat

old flat screen tvs with no hdmi hookups for teen's ps4. no guest laundry.

single elevator constantly had staff with dirty laundry in it

no breakfast, only one laundry room, no pool

the cost of the room with no amenities was the worst there wasn't anything to do there not even a gym

no bar, no restaurant, no pool, no shopping, i had to ask to have my room cleaned

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

no full restaurant, and limited bistro hours(three). a bar in the evening would be enjoyable

no ac in the fitness room. soap dispenser in laundry room was empty.

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

guest laundry was not all in working condition

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

housekeeping not good. fitness equipments, not good. laundry room, not good.

am more sensitive than most people to laundry detergents

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

like that it had room service , beautiful view on the six floor, restaurant on site was a plus, everything you

we had to leave early and did not have breakfast

wish they upgraded their quality on breakfast

rooms with fridge, well equipped bathroom and hotel offering breakfast, laundry and nice takewayfood on parking

it was in a laundry room which was locked and sign indicated

the needs update or maintenance on laundry room

this hotel has everything included from breakfast, to laundry. very great ?

on site coin operated laundry room with ice machine horribly hot, no ventilation

you have coffee and tea 24hours a day free of charge, a great gym and even laundry room

our pet was welcome

liked the very well stocked kitchen area

breakfast was great

breakfast was good. nice selection of items.

laundry supplies available on property for purchase might be useful, but it seemed like most people

i appreciated the convenience of the laundry services

wifi was not connected even though i entered my last name and room number.

the property was very clean. breakfast was good

breakfast was included and delicious

the staff was very cordial/helpful and the laundry facilities were complimentary and convenient.

i appreciated use of the laundry area

however, i was able to do my laundry

breakfast, free parking, even free laundry services

suite, good sofa bed, space to work in the lobby, free laundry facility at the hotel, mini-fridge, microwave

convenient to have laundry on site

the cleaning/laundry carts are noisy as the go by rooms in the morning.

i also didn t like that they didn t have dryer sheets or washer detergent for the laundry room

laundry room equipment needed repair and a change machine would have been convenient, nice pool but

room was next to the laundry and the removal of the carts were very noisy in the mornings

location breakfast free laundry

could use more dryers for the guest in the laundry room.

then front desk said it was a resort fee for access to the laundry

a big plus: free self-service laundry with washers and dryers

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

wifi was barely fast enough to stream netflix, but not bad for free

having a kitchen with a table and living room area was great for our trip with family

very good gym wasted by lack of maintenance

a modern & clean laundry was much appreciated and very convenient

there was crumbs on the floor that had not been vacuumed up, and the bathroom was dirty, and laundry staff

plenty of plug sockets, a safe in the room and the wifi worked well

maybe a little bit more lighting in the parking in the rear near the wood line.

older building but well-run, pet friendly, and helpful

i wish they had a guest laundry room.

bed was comfortable and breakfast was great

parking was difficult due to updating the exterior.

excellent location, clean, breakfast is good. i will be back there definitely!

breakfast was okay- not exceptional.

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

the breakfast was amazing and the location was perfect.

were delighted that we had early check in

breakfast was very good

beds and rooms were nice. housekeeping was good. gym was nice.

we also liked that it had a washer, dry, and they sold laundry supplies

cheap laundry on site

it might be better to use a more practical laundry techniqu method to keep them white after each use

the laundry facilities were good the breakfast items that were available were good

laundry on second floor

location, large room, laundry available, complimentary breakfast and happy hour.

leaky laundry washer

nice to have laundry facilities and a pool for the kids

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

couch was stained, the bed was not that comfortable, and the kitchen equipment was nonexistent

nice hotel. staff was friendly and helpful. nice big room. gym was quite ok.

there is a starbucks on site, gym and even a pool

pool lifeguard

we did not eat int the restaurant, but did get room service.

please add more wipes for cleaning the gym equipment before and after use.

lack of self laundry facility

laundry was not available

nice and spacious room, great breakfast and good location near a metro station

it was impossible to get room service. the cleaning staff threw away my contacts.

i had to get my room moved because the kids in the next room were extremely loud and rowdy

could use a bigger guest laundry for the size of the hotel

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

had to go to target to get laundry detergent

pool was not open.

breakfast was plentiful and great for kids

our room was right by the gym and laundry and the door would slam into our door every time

ran, rats on property, limited housekeeping services, tv didn t work, laundry on site didn t work, pictures

from allergy to something in the room, the elevator was broken, had to carry luggage upstairs, laundry/workout

much noise out side my room is located next to the laundry room i think someone trying to open my

laundry and gym closed for renovation, room smelled of cigarette smoke, air conditioner loud, blow

laundry was not available and we needed it

asked multiple times for laundry bags & never got

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

it was being remodeled very few services other than onsite laundry were interrupted

we were there - before the breakfast was fully put out, and staff offered to go get items for the kids so they

we were still utilizing the laundry room

the hotel was pet friendly, it did not have an area available for dogs to use the restroom

not enough seating during breakfast.

food was very good, we enjoyed breakfast every morning

our kids liked the pool and it was so nice to have a lifeguard on duty

quarter machine was down in the laundry room, but the staff were prepared to manually make change for us

the laundry room was clean, plenty of machines and reasonably priced

laundry facilities, great rooms, very accommodating staff

guest laundry facilities were excellent

we were also happy to have the amenities including breakfast, kitchen and laundry room

the breakfast

was very friendly and accomidating for early check in, late check out and helped with business computer turn on

kitchen staff was attentive to their area and the area was extremely clean

breakfast was outstanding

was very friendly and accomidating for early check in, late check out and helped with business computer turn on

nice hotel with a gym, good restaurant, good location

room was very clean and appreciated the variety in the gym

the friendly staff , the accommodations, bar and restaurant

it was pretty much perfect, but i ll add that the bar was really good too.

no bar service or food service within hotel itself. no breakfast option in hotel

i would have given this place a 10/10 if they have self operated laundry facilities.

i was disappointed that they did not have a laundry room available for guests.

in addition, the breakfast offers only a limited selection, and there are no guest laundry facilities or washing

the laundry service was really good and clean

no coin laundry

no plastic laundry bags in room, also no trash bags in cans.

and they were able to accommodate an early check in because my flight arrived a few hours earlier than normal

stay there because of the neighborhood and how close it is to the metro station (especially with kids)

room, city view, close to venue we were attending, room service good and very reasonable and 12pm check out

the gym was nice

was no laundry room - just a laundry service and i originally thought i booked two queens but somehow got

no room service or housekeeping when needed

clean, modern and great gym.

gym

late check out options

location, little souvenir shop in the lobby, laundry

room service was average

nice location, plenty of parking, room was clean, very basic

the wifi/ internet connection is terrible

very old and outdated. parking lot very dark better lighting needed, breakfast was terrible

laundry equipment is old technology. washer wastes water and dryer takes forever.

the staff was super friendly and the indoor pool was amazing. kept my son busy for hours.

my biggest pet peeve was that he told me to pull around the side to bring in luggage but failed to mention

swimming pool; arcade games for children; spacious lobby allowing for interaction.

pool had rather limited hours- if you want to use it, you may need to schedule your time around it

the laundry room did not have anywhere to hang up shirts.

day that we planned to 'chill' at the hotel & there should be more than one washer & dryer in the laundry

staff friendly and helpful breakfast was good

pool and gym

the pool was small, but good for the kids

dog mess in lift and laundry area

laundry on premises a plus

the laundry is not complimentary

was amazing, had no problems with early check in, there is 2 malls less than a block away which is awesome

had a small kitchen

could have been better for what i paid. no laundry service. room cleaning if you request.

the room smelled like stale wet laundry

nice staff- free shuttle service to the mall.. reasonable cost

like everything about the hotel from the lobby to the bar area to the room

confortable beds, good size of room. gym was fantastic

big desk and free laundry

no shower curtain no iron but it was listed the room had one no laundry basket listed that room has radio but

stocked kitchen free laundry

kitchenette, the candlewood cupboard, the gym, and laundry

it was quiet and we loved the laundry facilities.

laundry room was clean

laundry facilities were large and convenient.

positives: morning coffee, laundry facilities, workout room, nice area to eat or just sit and relax

laundry machines didn t work properly, one washer leaked water constantly, one didn t spin, one

was spacious, clean, and comfortable, with access to gym and laundry

no laundry service.

the laundry is coin operated (

they have guest laundry (washer and dryer) one site, which was useful for 1 week stay

they also have 24 hours self-service laundry machine

i don't know whether it was caused by laundry or hvac, but do not stay in room 622 if you want to actually

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

staff was great! very supportive in helping out with a late check out!

love the separate living room for adult daughter and her pet

love the location. the hotel was very pet friendly.

location. bed comfy. nice gym.

slightly dated, and no on-site laundry.

no laundry facilities were also an unexpected inconvenience

brought 5 kids to the hotel this time

bedding, i enjoyed the size of the beds, which were great; everyone were nice, and i requested a late check out

the menu price the room service prices room

and the gym

was tastefully appointed in a minimalistic style, complete with a sizable dining table and decent kitchen

our room did not have a kitchen, but we specifically looked for such an option, as we prefer to eat in cafes

as far as amenities, the gym is fantastic - machines that target the whole body and plenty of cardio machines

the bar and sitting area are modernly designed and beautifully furnished

refrigerator, microwave, or guest laundry facility

also, i would have liked pay do- it- yourself laundry facilities, at least on the floor with pool and gym

breakfast selection was very good.

dining was from the restaurant down stairs and the food was very limited especially when you have kids and it

for wifi when i paid $400 for a one night room

wish they had a guest laundry

would have liked a free breakfast!

they do offer free wifi, but it s unsecured

breakfast very good and nicely prepared. location perfect for the reason we were there.

it was great it was pet

laundry machine only accepts quarters for the $2 charge

gym (can be improved a little and there were some missing dumbells but nothing drastic) and a laundry room (that

lady in the morning by the breakfast bar was very rude and nasty to me

gym was excellent

the first room i stayed in smelled overhwhelmingly like sweat or a gym