slightly dated, and no on-site laundry.

no laundry facilities were also an unexpected inconvenience

it was a little squishy for my husband and i, and the kids ended up kicking each other some

room service was also very kind

very pet friendly

laundry availability but only one washer and dryer. credit card only. very expensive.

ran, rats on property, limited housekeeping services, tv didn t work, laundry on site didn t work, pictures

much noise out side my room is located next to the laundry room i think someone trying to open my

staff are polite and friendly. my room were clean. they provide free laundry!

from allergy to something in the room, the elevator was broken, had to carry luggage upstairs, laundry/workout

disappointing that there is no minibar, or express laundry service

love the location and the room size. room service is also good.

the bar menu and

the fact there was no spa on the premises and the rooms were ok.

00 coffee bar in morning closes at 9

some of the amenities such as the ice machine and laundry dryers were not in working order

laundry facilities don t have detergents

on weekdays, close proximity to public transportation as well as supermarkets; self service laundry and kitchenette

great staff! loved the location. loved the laundry facilities!

so the self service laundry rooms (located on several floors) were a much needed convenience

very hot in laundry room

my sister had trouble getting wifi on her samsung. didn t like the view (apartment next door).

i ordered a kids meal; i have a medical condition

walk to metro, movie theater, 24hr cvs, 24hr taco bell, brewpub/sports bar next door, also the bagel cafe nearby

stayed here for a week with 2 young kids

i'm sorry i just think this is an excuse they couldn't get the clean laundry, if i'm paying for 2 nights, i

of some clothes for laundry friday, was never sent out

i had to ask for items that should have been in the room but were not such as laundry bags and the remote plus

more frequent shuttles would be helpful.

to check in early/ close to restaurants/metro/etc / free breakfast/ large rooms/ good tvs/ decent gym/ free

guest laundry on site was a bonus

there is no quarter coins at laundry. the front desk also doesn't have it.

very friendly staff, clean room and laundry

the shuttle was extremely helpful

no wine opener available at front desk, told to go to 14th floor bar in opposite tower.

it might be better to use a more practical laundry techniqu method to keep them white after each use

laundry was cheap and worked well

comfortable beds. big rooms. laundry available. good breakfast. easy access to highways.

laundry located on 2nd floor- steps to 2nd floor a bit hard to climb

laundry on second floor

it is great having a kitchen and laundry

some laundry machines are broken.

pool & hot tub were awesome

jacuzzi and pool was well serviced

clean, comfortable, and a great breakfast

of the food was horrible except for fries) dirty toothbrush delivered to room staff using both laundry machines

spacious room laundry room - very convenient

the opportunity to use a free guest laundry was a great plus (

they had a laundry room which was awesome

free laundry room, location, staff.

there was no laundry service.

there are only two dryer machines while there are four washers in the laundry room

was no washing machine and dryer on site, the website says laundry, but it is meant for dry cleaning only

needed to do laundry but there wasn't a self-service laundromat nearby

the gym was nice but basic. breakfast could have included better selections.

room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag

i arrived at the hotel early so i could fix up the room with rose petals and surprise my fiance

maintenance staff held elevators for people, jaun carlos at the bar was great

they have a good gym too

no complimentary wifi or breakfast.

no guest laundry, you must travel a mile to another hotel to do your laundering

disappointed the pool was not available for the kids to use

i would have also like to use the hotel's amenities such as the gym, business center

also the website didn't say pool was closed due too covid so wasn't expecting that, kids were disappointed

when i open it to put my kids to sleep there were crumbs and hair ugggg

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

the coin operated laundry facilities were also a bonus

the pool at this hotel is permanently closed and laundry is listed as broken on their website

our hotel room had dirty laundry and a burst bathroom

good to have a laundry center

laundry service would have been helpful

having access to the laundry facilities was also useful

people were using the laundry room late night

plenty of great restaurants offer delivery and there's a target on the next block and the laundry room was a

kindness, family environment, safe neighborhood with all amenities, kids loved it

bookings says room for a family of 5, but i needed extra bed and had to pay for it so that the kids can sleep

and the staff made sure i had an early check in

to covid there was no breakfast, shuttle or pool

of the staff at the bar wasn t really friendly or welcoming

location -near reagan airport 5 min (free shuttle service),access to metro station to washington under the hotel

the in-house laundry and kitchenette were convenient for a family

location, offering breakfast to go, gym open , laundry facilities, keeping up with the clean towels and garbage

beds,(bed and couch that converted to bed), kitchen in unit was nice

no restaurant small gym

rooms are small when advertised for 4 travellers ( even considering 2 are kids) breakfast area is too small for

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

you are going to have laundry facilities, you should make it easy for guests to get quarters

great location, friendly staff. quiet. on-site laundry was good.

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

, i hope this is something that you guys can work on , also the laundry is very expensive

we were still utilizing the laundry room

location was perfect. loved the kitchen. bed was comfy. staff was great.

breakfast was a little chaotic however that wasn't the staff's fault, we went too late and it was

usd pet fee is abusive

shower, breakfast. front desk staff nice

need to have a laundry room

sweet tough by housekeeper to leave christmas cookies out for the kids

room service food was of a very good standard

kids loved the breakfast

scheduling of room service

hotel shuttle available to/from ronald reagan airport

room service

my only regret was not spending a few minutes in the bar area which was also really nice to have in a small

was hoping to park my car however they said they had a shuttle but where unable for me to park my car

we took the free shuttle back to the airport the next day

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

pet friendly. good laundry. excellent front desk crew.

sameday laundry took 3 days

we did not complain, our room was small and tucked between the gym and laundry room

shuttle to the train station

room is perfect, the cleaning was very good, the fitness room was perfectly, for 26 dollar for person you got

the views, the bar in the lobby, and the decor are fabulous

hotel bar had a nice variety of drinks and bar food

atmosphere in the bar/restaurant only one peloton bike in the gym knives not very sharp, no chopping board, had

excellent room service, clean rooms, spacious, wonderful breakfast, and coffee is there all the time

breakfast was good

for money, well trained staff, exceptional gym, transportation to the metro, fantastic gym, great room, good

no plastic laundry bags in room, also no trash bags in cans.

house keeping service, breakfast, room service options, restaurant

the bar tender kiki was very professional and pleasant!

room, city view, close to venue we were attending, room service good and very reasonable and 12pm check out

room was very clean, the bed was comfortable, the hotel was quiet, and the bar and bartenders were awesome

coffee maker in the room, no refrigerator, no laundry bag

available for costumers, no water, no laundry rooms, no food even contactless deliver, for deliveries need to

in the middle of the night due to jet lag and no way to have a hot cup of coffee/tea except for room service

also when i ordered room service abrahet made my food

provided only one bar of soap in the bathroom

am more sensitive than most people to laundry detergents

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

room needed more counter space around the kitchen appliances

be better, hotel tried to charge me for breakfast while breakfast was included in my room rate, wifi keeps

staff, newness. location to restaurants and shuttle.

pool is so small i can not understand why such a huge hotel had such a kiddie pool, really don’t

gym and breakfast was good.

bar service - the crab cakes were fantastic

nice and close to the airport with a free shuttle

that was great for filing up water jugs to take everywhere and it was the only one i found with a pool breakfast

snippy and was like i just called there on the way then my husband went down there to use the laundry room and

self laundry system. doesn t work for non us residents.

laundry facilities had 2 broken machines so there were a few people waiting to use the one machine

no laundry service from house keeping

the laundry facilities were yucky and frustrating - lost money, silly that only takes quarters, no soap

laundry room

wifi sucked.

let you sleep on sheets with holes in them & before you wake up on sunday morning, i have my kids go around &

lastly, no wifi available unless you are some kind of club members

starbucks walking distance across the street, illy coffee bar right in the building

well-equipped gym

pool was closed because of some 'bogus' regulation invoked by the lifeguard and his supervisor

staff, starbucks attached to hotel, restaurant bar in hotel. room is very comfortable.

is no shower in the pool room, so you need to shower at the gym and then walk (with your wet swimming clothes)

pool lifeguard

location, staff, laundry, gym, breakfast all were excellent

(kitchen, laundry room) it was very comfortable for staying for a week

great amenities - laundry room and gym friendly staff clean good breakfast easy

laundry room issue

laundry was $10 wash and dry

laundry service,even no washer and dryer for the guest's who stay longer

the massive piles of laundry in the hall indicated most of the floor was not done

i wish there was laundry machine in the building.

i would have given this place a 10/10 if they have self operated laundry facilities.

i was disappointed that they did not have a laundry room available for guests.

thought the customer service was amazing , like cleaning, laundry, room service was fantastic

wifi. was not good

and the tiles in the pool were chipping so there were some hard edges, but that being said my kids couldn’t

staff room very well equipped gym

room service meal was hot and fresh

loud banging throughout the nights it almost sounded like housekeeping was sending stuff down a laundry chute

am allergic to fragrances and had trouble with the laundry odors, including the sheets on the bed

no laundry

lack of onsite laundry facilities, which is a wonderful convenience for longer stays.

also, i had laundry done during my stay that cost over $200 for a week s worth of clothing

rooms not made up daily, save money on laundry but at least make the beds and clear trash and replenish coffee

very old building. tiny pool. no laundry.

a laundry room would have been helpful but it didn t affect our stay at all.

it feels like it and it s also the laundry and staff work area

sheets smelled a little like wet laundry

breakfast was expensive and i would give it a 7 out of 10 the restaurant staff were a 10 out of

the bed was soft, the bathroom was gorgeous, staff are more than friendly and the room service is great

staff held a meeting during breakfast and there was nobody around to look after our needs

the bed, helpfulness of all the staff, the room service

paid a package that includes breakfast

a high end property, the water at the lobby bar tasted like chlorine - at this level should have filtered water

location, clean attractive room, great bar and breakfast

also, we wanted to put our leftover dinner in the fridge, but the fridge had mini bar stuff to purchase all

boutique with a full bar and breakfast

i also used i self-laundry that is located in 4th floor

they have a guest laundry room that's pretty cheap and came in handy

at acr hotel, the room was exceptionally clean and smelled like fresh laundry with fabric softener

nice hotel in quiet location near lincoln memorial. good beds. had self laundry

was a false lash stuck on my towel so questionable laundry service goin on, the people at the front desk were

was nice for a family with 3 kids

pet cleaning fee

this time i was travelling alone, but had small kitchen in the room what is perfect when travelling with children

the breakfast was fantastic and the breakfast room staff very attentive to the needs of the guests

besides, there is a kitchen with fridge, microwave, coffee maker, stove and many kitchen stuffs

i loved being able to do laundry

i like the laundry, the location, and free parking.

i found this hotel because it had breakfast, free parking, a gym and laundry room

breakfast was at no additional cost and offered a big variety the quality of the sheets and quilts

the hotel was lovely but we weren't permitted to play pool on the gorgeous pool table in the lobby because of

roof top bar and piano bar. rooms were very nice as well.

the hotel needs to be updated desperately and the pool is the size of a large bathtub

pool is just an oversized bathtub

building and rooms, no light (except in gym, which is very small), small lobby lounge, expensive relative to

the hotel includes a laundry and a fitness room

a helpful tip - for the laundry don t bother with the app, you can just pay with a credit card directly at

there s a laundry downstairs

for finding walking sports shoes in georgetown, places to walk to on capital hill and environs, laundry soap

also, the hotel had a coin operated laundry, and the front desk gave us complimentary laundry soap

no cell service, poor wifi

basic, standard hotel with no frills. the staff is pleasant, the swimming pool is good for kids.

the indoor pool was way to cold, didn't even go in.

very clean, pool was nice

breakfast buffet? i was put in a hearing assistance room and could hear the sounds of the hotel

comes to a halt if it is not, although this should be a non- negotiable, and considering it is pet friendly,

wifi not working in room. needed to call the desk. an engineer came and fixed the problem.

loved the happy hour on the rooftop bar, and excellent bar food

opening hours of the roof top bar, and no kids allowed.

worse than the last time we stayed here and the last time we were moved twice because the wifi

no buffet breakfast

breakfast is excellent

pool, location, and staff

location, staff, gym, pool, bourbon steak

food in restaurant and room service are high quality

we used the laundry, which was in the basement

guest laundry in the

nice to have a kitchen and useful to have laundry facilities in the hotel

laundry in basement

use the laundry across the road versus the in-house laundry service

the bar it is impossible to understand not having housekeeping, no products in the minibar, no laundry service

wouldn't recommend as a business traveller stay - the laundry service was down

it had laundry sitting around, old boxes, and unfinished-looking materials accompanied by a weird smell

i do think a small guest laundry would be welcomed

no room service, poor room cleaning service and maintenance , no laundry service.

of coin laundry facilities

was disappointed that the gym was closed due to covid

- use of gym and additional gym facilities across the road was beneficial

the staff was amazing and the room service could not be better

room service was not available all days of the week.

service was generally ok, except on our last day, we sent out some laundry at 2pm for express service, which is

breakfast bar was not that great. but everything else was perfect.

the charge for the spa should be for all day not only for 2 hours, but everything else was super good

ordered room service for breakfast and the food was plentiful and delicious

desserts ordered from room service was out of this world! and the staff were super friendly.

the friendliness and helpfulness of the staff, excellent location, comfort, nice small gym, free laundry room

the laundry area is simply dirty

very convenient great kitchenette & quest laundry helpful staff

i loved that they had a great restaurant, bar and laundry facilities

bathroom dated and a little small, no laundry facilities

just fyi - there is no laundry on promises!

laundry service was also quite expensive

no laundry

the gym was poorly laid out with too much bulky equipment and not enough space for floor exercises, and

the wifi didn t work all that well.

wifi connection was terrible

wifi was terrible, specially the one that i paid for

take d6 shuttle bus in/our to the city

shuttle complicated

they also no longer have room service and there is nowhere else to use a microwave

the on site laundry was clean and convenient

was charged for the entire mini bar after it was left completely intact

pool was small and only accessible until 11pm which was annoying because i would have loved to have

the breakfast for room service was delicious, food very good

indoor pool would be a blbice addition restaurant in the hotel was overpriced

beautiful hotel, amazing gym/pool, comfy beds

thing i didn't like about the hotel is that although there is technically a pool, it is part of a gym (so more

room service was great

i want to especially the gentlemen who served me a delicious breakfast in your restaurant

breakfast was good at juniper restaurant but took a bit long to get our order

excellent hotel, very comfortable rooms, very helpful and friendly staff. nice pool for kids

we enjoy the size of the room and the spa inspired bathroom. also the bed is very comfortable.

pool, hot tub, room, and staff.

pool and spa are dated and not that appealing

gym, lobby space and food options

dat i had to call room service to get a slipper

room where spacious, bathroom had both tub and shower

the room service staff and people we encountered in the hotel were great.

beds were excellent breakfast service and bar service were perfect

paying for wifi and to use the gym for a 400 dollar room

was under construction, guest laundry dryer was out of service for the while time we stayed, cleaning products

it was a mini apartment which was great we had a sofa and a kitchen area.

i got up early and wanted to go to the gym and she was not very pleasant or helpful

no gym. breakfast is very limited. very expensive. no drinking water in the rooms.

i liked having a small kitchen space (counter space with microwave

) there is also a laundry facility i believe it's $2 per load, and was a clean and tidy area to use

guest self-service laundry room

in addition, the hotel has a swimming pool, a gym and a laundry room (excellent if you're traveling for a long

as we were travelling a bit, having a laundry room was really convenient

we really liked the drinks-station in the lobby and made use of the excellent laundry facility

laundry facilities

the roof patio, staff -- jonathan, ahmed. chocolate at the front desk, laundry room .

very good location close to restaurants and starbucks is right next door, cheap self service laundry at the

quiet, great breakfast, nice view, safe, near restaurants and walgreens, laundry room on 9th floor was very

the laundry room was small

breakfast at willow song was absolutely delicious

pool/bar closing hours

room on the 3rd floor with the spa - someone entered our room while we were napping

robes being provided in the room, the cleanliness of the room and amenities, and the price for room service was

breakfast was overpriced and hotel restaurant did not have a kids breakfast menu option.

they don t pick up laundry from the room or bring it back to the room and that s a shame as other hotels

the hotel states that it did laundry for an additional charge

the hotel does not have laundry room much less any modern day amenities such as pool or hot tub, microwave in

did not have basic amenities like iron, microwave, on-site laundry, bathroom door which can be locked etc

excellent breakfast

very friendly, restaurant / bar had good selection of food and drinks, and the hotel has a small laundry room

laundry very expensive

self-service laundry facilities were much appreciated

we call room service to ask something they said come and take it from the receptionud83eudd37ud83cudffc

had a microwave, coffee machine, iron and ironing board, safe, flat screen tv, complimentary wifi

laundry service good

no swimming pool

excellent location! great bar and restaurant inside!

limited bar / breakout space. no space around hotel or views from window.

we went to the hotel bar in the evening which was enjoyable with attentive staff and tasty drinks

there is a laundry room available to wash and dry your own clothes for a low rate

wifi was so choppy that i was unable to do any real work

very clean and modern, amazing bar downstairs aswell as a cafe connected to the building, good gym too

location atmosphere great condition great gym

lifts, huge soft beds, beautiful big and well designed rooms, very clean and modern, amazing bar downstairs

not a big complaint but bar wasn t open after a show at the anthem

gym was very well equipped and i felt safe enough to go for a morning run on the wharf

and there are restaurants and bars galore

staff at the main lobby and the rooftop bar were fantastic all around

whiskey charlie rooftop bar was really nice

comfortable bed. amazing shower. loved the laundry facility on the floor. great breakfast.

hotel was located very near the water taxi station and a laundry facility in the hotel (not free)

there is a laundry room on the 9th floor for those staying longer term

facility: laundry,

laundry facilities were appreciated

location, cleanliness, breakfast, laundry, parking, and staff.

the location,breakfast,happy hour drinks,the size of our room and the available laundry room.

comfortable beds, spacious room, friendly staff, on site laundry

loved having use of a laundry room

staff were so nice and helpful during breakfast, the reception, and finding quarters for me to do laundry

the amenities are poor: scad breakfast, no laundry service, patchy wifi which is very annoying

the wifi didn t work well at the top of the house which normally wouldn t be a problem but i didn

we enjoyed the quiet neighborhood and liked the breakfast very much

wifi was good and the location of the hotel was perfect

breakfast spread, everything is clean and cozy

only downside for us, as we were on a multi stop seven week holiday, was no guest laundry facilities

not having laundry facility and issues with the parking when unloading our luggage.

sent out a dress to be dry cleaned - the laundry washed it instead and it shrunk two sizes

were no coin laundry facilities in the hotel

was no laundry machine which i've expected based on the description on the hotel's web

wifi did not work 3 out of the 4 days we were there laundry room would have been nice

very clean, helpful staff. laundry facilities too.

friendly helpful staff. free happy hour great hot breakfast with lots of choices

pool during my stay was under maintainance

there was an indoor pool but the air circulation was poor

after housekeeping had been through, clothes that were left folded in the bed were thrown into a laundry bag

about self laundry services which was stated in the guide in the room but was met with a very hostile front

wish they would have offered guests onsite self laundry option

laundry room inside the hotel they ran out of coffee capsules for the room but they compensated me

laundry service ridiculous breakfast, very limited and poorly presented

(want to pay $600 for laundry

hotel needs laundry rooms with washer and dryers - they offer laundry services but the price is per piece and

isn't any laundry facilities and no laundromat nearby

no laundry service, views from the rooms weren t as good as hoped for

only complaint is the pool closes at 6pm which is a bit

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

-room service was extremely poor slow, inattentive, and inconsistent

again check out time was noon and i was finishing my breakfast

mind you, i arrived there by noon because i had spa services at 1230pm

the staff, from the manager to the pool staff were simply excellent and very friendly and helpful

there is laundry on-site and they provide detergent pods

the hotel has a gym and various communal spaces like a laundry room etc

need to get a laundry app to use the washer/dryer

was a laundry room besides our unit on 6th floor and when the machine was on it made a lot of noise

laundry facilities were available as well which was great

room service meals were very good

spa and workout facility was amazing

the history, the room, the lobby, the bar all excellent.

gym not open (told us it was when we called), our bedroom beside very noisy elevator poor sound

it's not really a place for rowdy kids though

breakfast in the dining room was great

bar was horrendously noisy and, apparently, the meeting place for non guests

felt the breakfast menu was confusing and the addition of taxes bewildering, however that is an american

the location, the room and the hotel bar were great.

a pool for the kids would be nice..

the staff are lovely - friendly and helpful (special thanks for taking our same day laundry in a bit later than

reception area sofas were filthy and smelled of old laundry

no laundry service

the laundry prices were ridiculous

initially i requested a late check out so i could shower after my race

room service never seemed to want to answer their phone

ordered room service, had positive contact with staff

great gym, usually empty so i felt comfortable working out in these covid times

), depending to speed) - we were searching for a room for 2 adults + 2 kids through bookings

the lobby was very nice and the gym was excellent. the location was great as well.

no laundry facilities

clean room, nice bathroom. basic gym but has all you need

the hotel was really dog and kids friendly

the bar has complimentary drinks from 5-6

the receptionist even had a toy box and allowed my kids to each choose a toy

excellent beautiful great bar high teaud83dude0f

the last evening the staff in the bar & restaurant area had changed, and they could have been a bit more helpful

great location delicious room service food nice bar cherif the bellhop was great

friendly staff very comfortable rooms, beakfast, foods and bar is amazing lastly location is excellent no need

staff and room service was great however

laundry came back dirtier

i had to remind them to put a laundry bag and list in the room so that i can het service

s no valet or room service but they offered other resources and a discounted parking coupon for a local nearby

awful kids meal , i can microwave a better meal in 2 min

no spa, small gym

default temp was a little cold. services offered (laundry) were too expensive in my opinion.

were luxurious and comfortable and the room service food was delicious, with real cream and rich creamy butter

room service

the bar , restaurants and room service are second to none

we didn't have time to experience the spa on property

and the staff made sure we could check in as early as possible and they also offered us to eat breakfast while

breakfast

the kitchen was nice to have as was a space to calm ourselves down and take stock of the day

the cleanliness, and how complete the kitchen was

spacious rooms good breakfast options free light dinners during the week friendly helpful

-laundry room not available -the hotel is adjacent to gentlemens club.

they need to turn it into a laundry, gym, restaurant, or office for staff

delivered laundry to be sent out, was never sent out, and no one could find it

no laundry machine

i went to a laundry so it worked out, but to have laundry sent out through the hotel

old and need updating and it needs a customers laundry

kids accidentally purchased 2 times same movie because they just continued hitting the ok buttons

has a kitchen area with sealed cupboards and only a coffee machine, the sink had no plug

oh, and the room service menu had a great selection

that the gym access wasn t complimentary to hotel guests.

the breakfast was delicious

we also were slightly underwhelmed by the breakfast

breakfast was not too great

service, room and breakfast

price. extremely pricey, and breakfast was good (not great), dishes were dirty. (+) breakfast tasty (-)parking

i loved the view. the side facing d.c. is perfect. the gym was really nice as well.

the bar staff

kids running in the hallway and knocking on our doors. this all occurred after midnight.

the dining and bar area was nice