light shades were missing and ac unit not working, laundry facility out of order, ice machine on 1st floor didnt

the pool and laundry room was closed

motel was a bit old, not many usb charging points, pool was closed

having the starbucks coffee bar in a central spot was nice

free parking, indoor pool, free wifi and close to restaurants and stores

i showed up at 4 and still had to wait until 5 pm, due to low staff and laundry room issues

didn t like when i booked this room it stated it had a fireplace

loved the full kitchen in my suite

was disappointment the pool wasn t open

the pool not accessible

also the laundry on our floor didn t work and there was stains on the walls in our room

sucks, customer service was terrible, laundry room was a single washer and dryer in a small closet space for

that i could not do my laundry there

cleanliness! laundry room that s the best! you can wash your clothes for free

complimentary laundry and breakfast

booked had to wait 20 minutes to check in because the girl checking people in was doing the laundry and all the

no ice machine or laundry

i did not realize laundry facilities

to go to the front desk for any assistance no working amenities, such as the ice machine, the laundry room, and

the juice at breakfast was delicious, not over diluted

room very good, however, at the time the building was under renovation and made it difficult for parking because

perfect parking and location

breakfast is too plain

the breakfast really sucks..

laquinta provided a clean facility with plenty of parking.

why does the laundry room have to be chained shut with the back door, for no entry from outside

the pool wasn t open

our neighbor brought a dog in (no pet policy) and it barked all day and night

i was hoping the pool would be open later.

old furniture. worn-out carpet. no safe in the room. room service on the fourth day of stay.

had to change my own linen, take out the trash and wait for the staff to do laundry which took up most of the

the breakfast was mediocre, the second morning was a lot better than the first morning breakfast but

so next plan free wifi - also frustrating - couldn't login and then kept losing

the pool was not open and was not told about this before check in

because of covert 19 the pool was still closed

on the day of my stay they call me and said they overbooked the spa room

the fact it had a kitchen and it was very

lock front desk not friendly no room numbers on buildings had to get out at buildings to look no wifi or she

a woman banged on the room next to ours and then ran off butt naked down the parking lot

kitchen the bathroom was a great size i had a living area 2 tv s felt like an apartment honestly

tub , on site parking, was able to get early check in arrived 90 minutes earlier than expected

the breakfast waa great.. the staff was very helpful..

prostitute lingering in parking lot during late afternoon and into evening

pool water was a little

i had to sit in the parking lot for an hour before i could leave because i didn t have anywhere to go

being able to use guest laundry made it terrific

the hotel was good the breakfast was not good at meat was dry eggs were cold.

the staff! especially the wonderful lady in the kitchen!!!! such a doll!!!

hotel was easy to get to plenty of parking outside. appearance was nice.

going one direction you have to go past the hotel, make a u-turn, come back and turn in to the parking lot

the hallway walls was dirty and it was dirty laundry on the floor in

the staff went out of their way to make sure my stay was pleasant, they even helped with the laundry

they were not able to provide towels in a consistent manner; partially because they gave the laundry staff

i told my kids to get everything off the floor

bugs made my kids uncomfortable

laundry machines access , hotel had no quarters, which they apologetic about

breakfast was good; me and my family really enjoyed every bite

had a gate for the parking lot, but they never used it

breakfast was great and the staff attentive. parking and location excellent.

having the mini-kitchen area and refrigerator was a bonus

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

views are incredible and the kids love riding the glass elevators and the arboretum

spa was very accommodating when their worker didn't t show up because of a personal emergency

the staff in the spa were very nice, polite and the massage was perfect

did not like the laundry room

only the breakfast

i m not sure if it s the cleaning solution that s being used or the smell from the indoor pool

hopefully i can make it to the pool next time

breakfast was great and had high chairs!

charge for wifi

enjoyed the option of the room service

the view the. staff bar pool ferris wheel outlets

no free wifi

the gym was subpar and the breakfast was not good

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

bear with outfit in loby, breakfast, great staff

additionally the gym was also nice, helped keep my vacation gut under control

the bed was very comfortable the whole place was very clean the breakfast was great

kitchen was just what was needed

wasn't a bar in the hotel that appeared to be open for business, so i can't answer to that

accomadated a late check out on short notice and housekeeping organized our toiletries on the sink and gave me

great location. very clean guest room. king room was a good size. easy wifi connection.

the gym was great (clean and w/ great equipment)

no room service, but since covid you could understand

so i left to go to the casino, came back

ajoining rooms made it extra nice with family and kids

bar tender and restaurant staff were horrible the night we arrived

the front desk staff and the kitchen staff were very friendly

pet friendly

laundry requires quarters

i booked non smoking rooms and they gave me 2 smoking

full kitchen

too many people hanging in the parking lot and outside the building

it had a full kitchen

like smoke too much i didn t think there was smoking allowed indoors anymore that caught me off guard i have

hotel guest and staff who were outside smoking unknowingly sent a lot of the smoke fumes into our room which

parking was free and there were enough towels

do not know how to put this delicately, but pretty sure they re people selling drugs in the parking lot

smell in hallway on the smoking level

laundry on site. and safety.

the laundry person, the grounds keepers

it was dirty crackheads in the laundry room, smoking crack, prostitutes, walking all through there people

i had to leave to do laundry someone was allowed to sleep under the

house keeping let trash and laundry sit outside of the downstairs rooms

restaurant lounge, no complimentary tea, coffee, hot chocolate in the lobby for late night, no laundry facility

did not get a chance to enjoy the breakfast

didn't have seniors rates and complimentary breakfast

the hotel is right next to topgolf, a new bar with good food and music

the beds were extremely comfortable and so were the pillows. loved the bar area and lounge.

is only 1 elevator and it was full of staff and large containers of laundry

funny smell on floors coming off elevator.also charge to much use the laundry room

parking was confusing, hotel currently under renovation, hard to get in and out of location!

the beds were nice and the wifi was great. the make your own waffles were cool.

only thing i wish i could have done was gone swimming but i understand that the pool is close because of cauvet

has laundry facilities

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

need laundry supply vending machine on property.

creepy laundry

parking was easy and free in the hotel s lot

laundry but most machines weren t working coffee not great, breakfast area a bit small for amount

there is a complimentary laundry room,just need your own supplies

free laundry facilities that had top notch machines

their breakfast was so delicious

huge room with kitchen and sitting room

had almost everything but no laundry for quest and i hated the required deposit that wasn't returned until 5

we really appreciated the guest laundry

laundry facilities

the service in the room was excellent, always had enough towels in my room, the facilities had laundry for

in a plastic bag and requested a new iron was told they did not have another iron but there was a laundry across

laundry

the distance from our room to laundry. my husband has heart issues and too far to walk

easy access, plenty of parking. close to our points of interest.

i like the coffee, the gym, and the breakfast. this was close to work, so that was nice.

wifi instructions did not work

free laundry and fitness center

free laundry machines for use

laundry was free and the gym was excellent

the hotel room its very spacious n clean looks very great with mini kitchen n the bed very comfy

was very nice with a great kitchen

we enjoyed breakfast and the food selection provided was amazing

kids love pools but unfortunately unless you like ice baths i wasn't a fan and feared they would

was easy to travel to the metro breakfast was amazing the staff was extremely helpful and went above and beyond

no pool or exercise room. no shuttle service. discontinued.

business area(printing), delicious breakfast, comfy bed, large room, quiet stay, free parking &wifi, fitness

bath tub in bathroom was clogged up i had to take a shower with a pool of water on my feet other than that it

pool was closed

free parking, continental breakfast, wifi, friendly staff

free parking, continental breakfast, wifi, friendly staff

wifi was slow or unresponsive

the friendliness of the staff. the space of the room. the breakfast and laundry room.

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

restaurants near to eat, gas, laundry all convenient for my situation

gym , room size

this place is not for families with kids

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

front desk was super helpful. laundry was accessible and clean!

clean, stuff, shuttle, guest laundry

it seems like the staff smoke in the laundry room and outside

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

also, kudos for a nice workout room and guest laundry

didnt like that the pool was not open

i disliked how uneasy it was to connect to the wifi

was unable to connect to wifi using the instructions from front desk

could use a bigger guest laundry for the size of the hotel

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

had to go to target to get laundry detergent

they claim to be pet friendly but charge $75 for a dog.

the pool is open from 9am til 9pm.

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

could use more dryers for the guest in the laundry room.

a big plus: free self-service laundry with washers and dryers

location breakfast free laundry

then front desk said it was a resort fee for access to the laundry

laundry room was great while on long trip

free laundry

the staff was very cordial/helpful and the laundry facilities were complimentary and convenient.

however, i was able to do my laundry

suite, good sofa bed, space to work in the lobby, free laundry facility at the hotel, mini-fridge, microwave

a modern & clean laundry was much appreciated and very convenient

there was crumbs on the floor that had not been vacuumed up, and the bathroom was dirty, and laundry staff

wifi connection was poor

early check in!

and helpful, good location to reach the smithsonian, appreciated the coffee in the foyer ,parking was

on site coin operated laundry room with ice machine horribly hot, no ventilation

rooms with fridge, well equipped bathroom and hotel offering breakfast, laundry and nice takewayfood on parking

the needs update or maintenance on laundry room

on check in did orient me the amenities like location of ice machine, where to get breakfast, laundry

this hotel has everything included from breakfast, to laundry. very great ?

wish they had a guest laundry

gym also was fantastic

the gym exceeded my expectations and allowed me to get a great workout

the gym and restaurant at the hotel were also great

it is good hotel near the waterfront. comfortable beds and clean. included wifi.

parking available, full gym, laundry facilities

i forgot about the laundry room and the gym very nice and convenient

we were also happy to have the amenities including breakfast, kitchen and laundry room

guest laundry facilities were excellent

laundry room was clean and easy to use

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

laundry was not available and we needed it

asked multiple times for laundry bags & never got

it was being remodeled very few services other than onsite laundry were interrupted

upscale, exceptionally clean, rooftop area, gym, and very polite staff

kitchen staff was attentive to their area and the area was extremely clean

staff was great and breakfast included. the bedding was great !

was very friendly and accomidating for early check in, late check out and helped with business computer turn on

the breakfast is very good and the rooms are very clean

the breakfast

no explanation of amenities was given, no mention of wifi, check-out times, valet parking, attractions in the

chose this hotel because of it having a bar in the lobby for a cocktail and it turns out they had a private

the friendly staff , the accommodations, bar and restaurant

had a delicious glass of french bordeaux and my husband had sauvignon blanc from the bar in our room

the gym and staff were fantastic.

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

pet friendly facility even though we were not on a pet floor we knew they were in the building

gym was closed

friendly staff, clean, and no pet fee

also the shuttle from the airport was great

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

the gym and size of the room

my son enjoyed the gym

breakfast exceeded my expectations

rooms big and clean. breakfast was very good

location, large room, laundry available, complimentary breakfast and happy hour.

nice to have laundry facilities and a pool for the kids

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

leaky laundry washer

you could not plug in the coffeemaker in the kitchen area - electrical plug did not work

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

the kitchen supplies!

the room; large, bright, the kitchen!

rooms were really clean and had full kitchen to make your own coffee or meals

laundry was not available

lack of self laundry facility

the bar was great, hotel smells really great, very clean, staff was friendly

breakfast was excellent although pricey

charge for wifi ($12+/day); they charge for parking ($35/day); breakfast was not included as stated on booking

we didn t get time to experience the bar on our trip but even that looked fantastic

the bar and gym are also nice

the gym was very well equipped and the hotel has a cinema

the bar was a plus as well with lots of sitting areas

beautiful hotel, location near everything, great bar and cafe, very best time. will be back!

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

guest laundry was not all in working condition

no ac in the fitness room. soap dispenser in laundry room was empty.

housekeeping not good. fitness equipments, not good. laundry room, not good.

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

no breakfast, only one laundry room, no pool

no bar, no restaurant, no pool, no shopping, i had to ask to have my room cleaned

the cost of the room with no amenities was the worst there wasn't anything to do there not even a gym

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

work out gym, breakfast, staff

breakfast not that great not enough laundry machines

room itself, covered parking, on-site laundry facility, ease of accessing the internet and the proximity to

breakfast, staff, access to laundry,

laundry facility is a bonus

laundry facilities

the laundry not all machines work and the breakfast could be better

the laundry room was in disarray.

staff and manager. smell in the room and dirty laundry place.

had issues when getting there, being put across from the laundry room and gym especially, when i requested a

laundry room was out of order

hold staff accountable for sanitizing the common areas to include the gym and laundry room on a reoccurring

muted handset, frustrated staff receiving room service orders

is this customer service, i have my kids with me

pool was closed for maintenance but that happens

comfy bed, large shower, nice desk and kitchen area.

there is a laundry room here for guest usage. room had a very comfy bed.

had to go to a nearby laundromat to do laundry because there were only 2 washing machines and 1 dryer for the

laundry room was atrocious

laundry

pet fee was not displayed when making reservations and this fee could be any amount added to the

the suit was beautiful i loveddd the kitchen and shower feels like home

i like there was a mini kitchen in the room

breakfast was great, the atmosphere was amazing, and the room felt very cozy and comfortable.

service was very good, loved how clean the bathrooms were and the kitchen area

the shower doors are dangerous for little kids i wish they had tubs instead.

staff always smiling&helpfull, amazing breakfast, clean home-like full room with kitchen, laundry, clean full

great amenities - laundry room and gym friendly staff clean good breakfast easy

laundry was $10 wash and dry

laundry facilities were crowded, not enough washers or dryers.

laundry room issue

laundry room

excellent gym

room service hired more staff please

my sister friend and i did not have an opportunity to order room service nor visit the hotel restaurants, but

the shuttle to and from the airport was very helpful

laundry facilities had 2 broken machines so there were a few people waiting to use the one machine

no laundry service from house keeping

staff, super clean, there is a laundry on site & they provide you with detergent and all at no cost, the gym

be sure to get your detergent if you are doing laundry, the staff did not disclose this immediately

i ordered laundry service and they didn't call me when it came in so had to get dressed, go to front desk and

breakfast was so good, too

nice and close to the airport with a free shuttle

everything except the pool

staff also at the breakfast buffet were attentive

parking area not clear where the shuttle are loading, i guess because it wants to come out and go straight to

we did not complain, our room was small and tucked between the gym and laundry room

pet friendly. good laundry. excellent front desk crew.

sameday laundry took 3 days

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

it was a big hotel, so a little bit crazy with all of our kids, but staff was helpful and nice.

great location near lots of places to eat. the breakfast was really nice too.

and the next morning walking past the outside seating by the pool, it stunk again

customer was great l like that the hotel had breakfast fir the guests, pool and gym

too many kids and their teams playing and running up and down the halls.

customer was great l like that the hotel had breakfast fir the guests, pool and gym

wifi access was difficult to maintain

attitude of supervisor on checking out over choice of wifi package

a bar, starbucks, restaurant and snack bar downstairs

gym equipment average, no coffee available, parking difficult and expensive.

we took the free shuttle back to the airport the next day

there was a kitchen, laundry room, and the hotel clerk nyo was so kind and helpful

the kitchen equipment/appliances offered to each guest, the ability to cook in each hotel room, laundry facilities

t too busy doing laundry to deal with customers

what hotel brings you wadded up laundry, not folded, and make you make your own bed

it was excellent. on -site laundry is great.

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

you are going to have laundry facilities, you should make it easy for guests to get quarters

great location, friendly staff. quiet. on-site laundry was good.

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

, i hope this is something that you guys can work on , also the laundry is very expensive

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

our hotel room had dirty laundry and a burst bathroom

the pool at this hotel is permanently closed and laundry is listed as broken on their website

the coin operated laundry facilities were also a bonus

good to have a laundry center

kids couldn't go to breakfast bar or pool alone and we got a king bed on 9th floor when my reservation said 2

bar serves food until midnight

we have 3 kids and we were excited to be able to enjoy the inpool

the shuttle was on time

pool was big - our kids and their friends spent alot of time in it and had fun

the elevator going to the pool was also the elevator the staff used for housekeeping and laundry

everything was great. dinner and breakfast very good.

the breakfast

breakfast was amazing!!! yummers. loved the comfort and peaceful stay

room service breakfast was a hit/miss option

room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag

bunch of high school kids next door

maintenance staff held elevators for people, jaun carlos at the bar was great

the gym was extremely cold and my coworker was sick the next morning

the location, the staff is excellent, and it's pet friendly with no additional charge.

the breakfast was delicious

breakfast was not too great

service, room and breakfast

we also were slightly underwhelmed by the breakfast

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

overall it smelled of weed and old laundry

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

last and least important, you have quarter laundry machines but no change machine

disorganized valet/checkin process, minimal services onsite (no room service, bar closed early)

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

am more sensitive than most people to laundry detergents

pool is closed. disappointed. lighting in the room could've been better.

breakfast in dining room was delicious

there is a huge silver metal bar across the shower floor - didn't realize it was removable and actually had a

of the food was horrible except for fries) dirty toothbrush delivered to room staff using both laundry machines

the opportunity to use a free guest laundry was a great plus (

spacious room laundry room - very convenient

free laundry room, location, staff.

they had a laundry room which was awesome

then went to the bed and told me that the hair got on there possibly from the laundry service

laundry, washer and dryer needed cleaning inside

the laundry or ice machines didn t work.

very nicely appointed rooms with fridge. shuttle to metro. ample parking. solid breakfast.

the wifi and the ac didn

the laundry facilities are in the hotel across the parking lot

there s no laundry room.

laundry was in the next-door comfort inn, which was fine, and the microwave had a minor issue that

lobby area a little tight, no laundry facilities

hotel should have their own laundry service, because you have to go to the hotel next to it, even though, they

we called the front desk when the laundry area code provided by one of the staffs doesn't work, the person

the laundry facilities were good the breakfast items that were available were good

24/7 laundry available on site which costs usd 10-12 for one load including washing powder from

we also liked that it had a washer, dry, and they sold laundry supplies

laundry was cheap and worked well

no guest laundry, you must travel a mile to another hotel to do your laundering

that's 17 dollars for adults and 12 for kids

disappointed the pool was not available for the kids to use

i could not connect to the free wifi that was offered.

when i open it to put my kids to sleep there were crumbs and hair ugggg

i go to the gym at all the hotels i stay at and this one was a solid b+ for just being clean and feeling

casting on the did not work, room service had to be asked for twice, robes/ slippers did not come with room as

we didn't take partake in the breakfast.

was an excellent restaurant for breakfast and the different coffee options were great

the food at the bar was excellent

but then what the hell do i know about how they do laundry or housekeeping

also when he was asked about towels, he stated the laundry wasn't done after lunch time

our tub wouldn't drain well and filled up when the water ran to wash our kids up

hotel is great very friendly people help me every step i needed the pool was wonderful along with the hot tub

my kids like indoor swimming pool.