only on street parking, but it wasn't a problem.

i never use the spa/pool in those places anyway very comfy, very reasonable (including reasonable bar prices)

nothing really. if its busy parking could be a problem.

cooked breakfast was very tasty and there were plenty of alternatives if you so wished

for one night with family and our pet dog

would have preferred not to be woken at 6.45am by noise of laundry being collected!

the spa and food.

also we could hear their conversations in the kitchen which was not very professional

use the spa at 20 seemed excessive when only going in to use gym & pool

there is such a bad vibe eminating from the kitchen with the waiting staff appearing flustered and the food

parking, easy to find, ground floor, fast check-in

the hotel was exceptionally comfortable, food was good and car parking was very convenient.

the pet treat and toy was a massive hit - doggo loved them

spacious clean and well maintained hotel. ev charging.

location was smashing, provision for parking being secure overnight, easy to pop into bishop auckland and we

breakfast time was very busy

and lilac cottage a 2 ( twin or double) bed accommodation with sitting , dining , kitchen, garden area with

pet friendly (at a price)

excellent meal in the bar, pool table and dart board an added bonus

staff, location, room was beautiful, swimming pool, bar games for the kids, drink

had lots of character, nice warm cosy bar and a restaurant with nice features.

parking on the street wasn't ideal but it was safe. limited parking at the rear of the hotel..

nothing maybe more parking but not a problem for us.

rooms small, can be noisy at the front, wifi poor

wifi worked

the pet-friendliness was second to none. the staff were helpful.

friendly staff, nice outside seating, pet friendly.

team were lovely - great with the kids (and the dog

we were asked if we want any room service, newspapers or a wake up call

rooms are nice and the hotel bar etc very good

laundry service was provided upon

large room, everything clean, attentive staff, laundry service and delicious breakfast!

they also provide laundry service

location and beautiful view. song birds right outside window. laundry service.

fact that could hear the staff discussing us in the kitchen the following morning at breakfast

room was lovely inside just the view was a wall and we were right next to the laundry which you could hear all

before top floor it was beautiful this one was a basement room dark and dingy with staff pushing laundry past

huge bed and fantastic room. excellent bar menu for our requirements

rabbit poo all over the crazy golf area just overall outside

do with some music on around the pool area and bar at night time

- no shampoo in room, could not adjust room temperature, inconsistent messages from staff about laundry pick-up

the bathroom had inadequate laundry supplies and we arrived to find only half a toilet roll

14 for daily parking extortionate and ev charger feeble. park next door half the price.

beds lovely. great wifi and working space. fantastic breakfast offer.

nice spa and gym facilities

two bedrooms, one of which had the tv, sofa, kitchen and we also had another area with armchairs

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn t the best

kitchen facilities and tea and coffee

pleased to find a lovely sitting room and useful kitchen.

there was a king bed, single bed, and kitchenette

add ons (e.g. breakfast, laundry) not the best value for money

the pool area was clean and the gym was great

i've never paid 30 for a pet to stay. usually, it's free and a few times between 10 -15

hotel was very pet friendly

super comfy bed. healthy choices in room service menu

really a problem, but i was amused that the slip i filled out for the laundry service didn t seem to recognize

on day four we discovered the hotel does not have a self-service laundry and there is no public self-laundry

room at the back turned out to be above the hotel s laundry facility which went on all through the night

breakfast was excellent and again staff gave very good service

i requested early check in and luckily a room was available

unfortunately woken early as on the same floor as laundry and

wifi good

i can't praise the staff highly enough they were all amazing especially ashley in the bar and

was excellent and a good choice and not expensive room was very clean and comfortable with good parking close

have a couple of ev chargers

location was perfect, beautiful grounds and our room was stunning, room service and food in the bar area was

just a shame that in the lovely red leather seated area that the old electric fireplace did not marry with the

is often the case the pet friendly rooms are usually a little tired and away from the main area of the

were stopping to break up a drive from scotland to east anglia, and as we were driving an ev the ev charger was

ud83dude0a and the rooms are a lovely size, breakfast was nice

amazing room, breakfast fab. restaurant and bar great too!

location is great with good swing park for kids and plenty of parking

kids menur could be a lot better

free wifi and

just all round great place, even better if you have kids

at the inn, the hot tub was amazing, also nice touch with the complimentary stocked mini bar and welcoming treat

and was told we have never had a complaint which was strange as we saw food being returned to the kitchen from

really excellent full english breakfast got the day off to a flying start good quality ingredients and plenty

it was a nice touch giving us a welcome glass of champagne and cakes each, we had the option of breakfast being

friendly staff, well decorated and clean room, good kitchen.

the stable restaurant and bar were very nice as was the food

no gas in the kitchen. limited breakfast and dinner options.

the room service and reception staff were particularly friendly and helpful

a reduced menu in place due to kitchen issues but it did not matter as what was on offer was good

kitchen was not well organised

accepted pet dogs

very modern and clean. huge room and comfy king bed. the fussball table in the bar was fun too.

bar, restaurant and gym closed due to restrictions.

the breakfast was great

arrived late evening and parking was fine as there was plenty of spaces available, the checkin was quick and

laundry service was poor

it said valet parking but no one came out when we pulled up so my partner dropping me off and went off to park

times for adults only, paid a lot of money for a relaxing stay to be treated by 20 plus screaming kids in the

staff pool hotel

pool is great for the kids, and general hotel is lovely

were awoken really early in the morning with the sound of the laundry trolleys being wheeled right outside of

to pay by card instead after this we then got our room key to go into a room with a view of the laundry and a

wifi connection was awful

kids were governed by time for the use of the spa facilities

nice extra touch was the swan shaped towels and red petals on the bed as it was our wedding

was unable to access my room due to missing laundry

pool booking system was so good

the bed was really comfy and the jacuzzi swimming pool etc

mandy on reception, janis looking after the rooms, abi on the bar and the rest of the team were all spot on,

we loved having room service when we wanted a night to chill

that the restaurant closes so early on a sunday, we were staying obviously and couldn t get room service either

staff very friendly, room good and lovely bar and restaurant area

we were in was very comfortable and impeccably prepared too, with easy access to the reception, bar and restaurants

very poor wifi and no breakfast included in the price.

am aware of high standard of hotel ,comfortable seating in bar area ,clean carpark and tidy golf course nearbye

evening meal unless you book you only get a bar snack.

is easy to walk to the cricket ground it will take about 10 minutes and it will save you 20 in parking fees

a fabulous hotel with lots of parking and lots of areas to sit and have a

didn't eat in restaurant and bar menu was a bit limited

with my adult son, who has a learning disability - he is prone to anxiety, but the staff in the bar and restaurant

the bar is well laid out with different seating areas, wine is well chosen and well priced

the breakfast was amazing

very friendly efficient staff. easy parking. large clean rooms.

lovely bar and lounge area to relax in

we were upgraded to a bigger room, and parking was free. clean and spacious.

staff and bar was lovely

30 pm (which is early for a restaurant) including room service

good breakfast also

spacious room, blackout curtains, nice bar downstaires

the wifi wasn't very good and there was no bottles of water with the weather being so hot

staff lovely rooms close to town centre, parking available and excellent breakfast next morning

a brilliant room service menu, which is a welcome after a hard day

morning was stone cold, so i had to leave it all, that's my only complaint, and because it was room service you

spa facilities not located at the hotel

the breakfast is lovely and we find the bar is a really nice place to sit in an evening after a busy

was in the room next to the service area so i was woken up by the laundry lorry at about 06

view from our room are stocks of linens for laundry

and our room was quiet (away from the functions) despite being above the laundry entrance

location - you need a car to get here; bar food available to 10pm; room service with hot food at reasonable

room service breakfast was late by around 45 minutes on my friends wedding day morning, we were

and requesting, although it is not available during the night i found it scary going through the kitchen area

the lounge bar does a mix of bar meals and light bites - which are tasty

room service no extra charge

as a lone female i often have room service however in the gibside i choose to eat in the bar because of the

free wifi

was in a great location just off the main road ,and ample parking, just what you need and want rooms were large

kids loved being able to see the angel from the

very friendly staff. comfortable clean rooms. plenty of parking in an excellent location.

wifi fast

close to facilities and got early check in

i hate to think of all the wasteful laundry that will be needed

to bed there were no pillowcases provided and no towels available for the leisure club due to a laundry problem

the location the inside of the hotel rooms well laid bed , clean linens and laundry bags

drinks/ bar selection cheaper room service more on the menu

freindly staff great location and great pool/gym

too hot in the room and the laundry underneath us made a lot of noise during the night

an early morning bumming noise like laundry machinery.

the beds were comfortable and all laundry and towels were like new

what we needed, rooms was very clean and comfortable, breakfast was really good plenty of choice, kids had some

limited choice of breakfast and same menu on a daily basis.

quiet clean and safe. good parking.

wifi code, a toilet that didn't take 20 minutes to fill!

close to the river and the metro shopping center, parking was easy as was the address to find and to drive to

breakfast cleanliness to a high standard staff make the hotel feel like home perfect secure parking good value

it was quiet clean comfortable. good parking

good wifi comfy bed, good beer in bar at a reasonable price. friendly and helpful staff.

bed was ok to sleep and they allowed early check in and later check out

couldn't see any information about wifi password

close to where i wanted to be free parking a bonus

there s a bar downstairs where you can relax on an evening

rooms could had repairs and painting no wifi no tv and knocking shop

plenty of parking ,and locally there's places to get food also near a co-op

enough parking space.

parking, takeaway food and late opening co-op

onsite parking

room looked onto laundry trollies

good wifi

the bar is decent, ev charging on site

spa swimming pool shouldn t be full of small kids screaming and jumping in and throwing things around

was a bit noisy- but that waa just the wedding party's kids who were bored and running around bless them

the parking was easy and the internal rooms are great

i stood at the bar 45 minutes waiting to be served

staff from bar to cleaners were exceptionally polite and eager to help in any way

we also enjoyed the lovely views, stylish lighting, and the convenience of free on-site parking

the bar prices were very expensive

another issue was my laundry that was basically forgotten for a day

window next to laundry trollies so got woken up both mornings

was an awful smell in the reception area possibly from the drains or dirty laundry, which spoilt the

really impressed by ihg holiday inn, free good food for kids, lovely pool, everything well thought out, good

the wifi didn t work properly and also bar area was very cold with air conditioning