cleanliness,laundry facilities and helpful staff

the gym/ laundry rm area was needed to be vacuumed and swept

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

it is not a fancy hotel, but it does have a kitchenette that is very convenient

not like that when i booked online it did not mention a $75 deposit for pet fee- very expensive deposit and also

2/3 of the machines in the laundry did not work.

had truck parking and laundry.

great staff! laundry room and gym.

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

laundry of the sheets need to improve, sheets did not smell fresh...!!!

ice maker broke down and guest laundry present but out of order

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

improve the laundry sheets did not smell fresh!!!

good breakfast slept great

good ambiance and with a laundry facility . excellent

laundry on site

the laundry running until 11:00pm

cleanliness of the room. located near restaurant's, and early check in time

parking is very tight. the property needs more parking space.

being on holidays weigh small kids that was a bummer

and we were put in a room right next to the pool so while we were trying to sleep we heard kids yelling and

the location & the free breakfast.

not enough parking.

there were a lot of kids running around making noise late into the evening.

the staff, short time we had in the pool, and the nice size of the room!

my room smelled like pets,pet hair was all over the sofa.

staff was very nice and friendly but i could see spots of the room like the restroom and the kitchen sink weren

the breakfast could have been better but other than that, everything else was amazing.

the breakfast was excellent and the room felt like an apartment!

very friendly and professional team. we?ll run. 2 bedroom was great for kids

ac didn t half work i was hot all night and the pool was a nasty mess thing need to be updated cause they put

kitchen become handy for my week long business trip.

gym was open 24 hours a day

also, late night parties in the parking lot were not fun to try to sleep

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room

the clerk at the front desk was nice and friendly. the wifi connection was good.

eating area gated for your safety nice tv with remote air is very cold do not disturb signs free parking cable

breakfast was very minimal and just ok

affordable if you have no one with you and no pets pets are allowed breakfast around stores , restaurants and

don't like the fact that they disturb knocking on the door at 9 or 10 talking about laundry check out is at 12

beds, clean, laundry available, good breakfasts, bath tub as well as shower, non-smoking, excellent tv with good

location good, price good, breakfast good and clean hotel

free breakfast was good, parking is a little tight, and the outside of the building looked dated, but the rooms

missed breakfast

there is a guest laundry, it was $1

such as the pool and hot tub, the workout room, and the laundry room

our room was large and comfortable, and the use of a diy laundry was much appreciated

it also has an exercising room and a laundry mat in the hotel

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

neither of the rooms had bags in the cans, neither had a tv guide, and neither room had dirty laundry bags

dirty laundry on hallway floor and the smell in hallway

bar was exceptional, great food and drinks, good place and confortable

free shuttle service to the air port.

i was able to check in a little early and the shuttle service was fantastic!

the pool was way to cold

breakfast is simple but again you get what you pay for

breakfast, comfortable bed, wish i had time to use the pool- it looked clean and

breakfast was typical. eggs, sausage, waffles, cereal and an assortment of muffins and bagels.

shuttle service picked us up quickly

areas, hallway, elevators and gym was filthy

however the shuttle will take you so it wasn't a big

gym area has an outdated treadmill and 2 dumbbells

everything except the dirty pool lolud83dude05

breakfast was standard for a hotel and the shuttle was a bonus

ll have to use stairs and the guest laundry room dryer did not work so i had to take my wet clothes

hair dryer, no laundry bag, door lock was very unstable and was told it would be repaired, but during my 3 day

onsite guest laundry was broken whilst we stayed so we couldn t wash here for this visit, otherwise we would

laundry amenity don?t work, no microwave, rooms smell, fridge leaking, etc

kids liked the waffle maker.

i especially liked having the laundry services available

pool area needs glass for 2 of the tables, only 1 table with a top, other 2 tables have no glass

continental breakfast and airport shuttle

parking my room

nothing to dislike. ours was a quick in and out trip. we didn't turn on the tv nor try the wifi.

loved the fact they had a laundry room

pay for breakfast. accustomed to free breakfast

restaurant bar was wonderful so you didn't have to leave site for dinner and drinks

heated pool, lobby nearly flooded in rain, rooms are really small, couldn't find the ice machine or a

didn t like that the bar closed at 10 and there was a 12

seeped into the cupboard from the laundry room next door

there is a lovely garden space that we did not use, but with a pool, basketball area and lounging in shade

both breakfast and location was good.

rented the two bedroom it was nice and spacious and the pool was close and the breakfast was

my kids enjoyed the small swimming pool and basketball court

breakfast. more options of items and or variety. laundry unit is extremely expensive.

laundry facility was horrible - no laundry detergent in the vending machine - only 3 compartments

too loud, no blow dryers to use, dirty laundry piled in hallway

the laundry facility

pet fee was significant - pet walk areas while adequate with clean up materials seemed to be over

guest laundry available.

the wifi needed to

i will definitely book again, probably next month when they are suppose to start breakfast again

to airport; offers parking (free while staying at hotel; $10/day while away); shuttle to airport; have used them

no but i suggest better breakfast.

was given a ground floor room on a hallway that had laundry, staff-only rooms, and meeting rooms

laundry room was as dirty

maybe for kids

shuttle service to and from airport was convenient and on time! customer service was great!

now uber let didn't want come keep canceling sad because it's very nice place updated and has pool probably ok

coffee bar breakfast was excellent

the sitting area near the pool.

the outside pool area was pretty nice - one shaded sitting area by the pool, and one shaded sitting area

friendly staff and the on site bar was neat

the family enjoyed the pool and the beds are very comfy and staffs are great

one tells you that if you want room service you have to ask for it

free parking, on-site reasonably priced restaurant and bar are a plus too

that the pool was not open your need to update your website

cigarettes butts in the pool

pool wasn t clean nor heated, the carpet looked like it hadn t been cleaned in years

not in hall, stairs, laundry room, or rooms

for the occupants in the room, had to ask for more, they were out, had to wait a few hours till laundry was done

the motel had a laundry room that was the only positive about it

so my mom put down what she thought was carpet, fresh, end up being my scent beads for laundry

motel had a laundry room that was the only positive about itthe staff was very rude they yelled at my husband

room on the main floor (1st floor) next to laundry room, and staff utility room. very noisy

on the other side of us was the laundry room so the washing machine woke me a couple times

options for breakfast

great location, newer very clean hotel, great breakfast options

the breakfast could have been better!

comfortable beds...access to laundry great!! nice pool!

laundry facilities were out of order

on the breakfast bar the apples didn't look good and i didn't like the powder eggs

checked in on friday, was told wifi not working and still not working when checked out monday

parking was with no cost, wifi included

the only negative thing was that we were never able to access the wifi

had gated free parking

free parking, pet friendly, friendly staff.

great location comfortable room friendly staff and good parking

price, parking included, pet friendly, cool neighborhood near attractions and more local stuff

if i had to say one thing it would be that i would have liked if they had laundry facilities

room was excellent and spa tub was

the spa tub was wonderful.

breakfast was disappointing

the spa tub the jets hurt

need laundry a bit more

hotel amenities are great especially the happy hour and laundry facilities

free laundry, breakfast, fitness center, pool, and putt putt

good gym, laundry, pool, outdoor space to bbq own food

laundry was free! room was clean and nice. good location near whole foods.

laundry facility was not working(the machine that sells soap went to front desk was told to contact

on site laundry

the laundry facilities also failed to spin properly, leaving my work clothes soaking wet and making me

the refrigerator didn t work and some staff were rude and unwelcoming toward our pets

there was no breakfast in the morning but granola bars and coffee

gave me a smoking room even though i booked nonsmoking and refused to fix it

pool was not opened until after 10 am both days

booked a king smoking room via booking

ask for a none smoking room the people over me or next to me smoked all night and i did report it twice no

love the pool and the king size bed

rooms were nice and clean price was kind of high pool was nice did not eat breakfast because it's $20 for a

pool area needs upkeep & no pool towels provided

chocolate chip cookie on arrival and 24 hour shuttle to airport

staff was great - from the reception to the bar to the night shift person who organized a hair dryer for me to

paid parking, no notepad and pen, nor tv channel guide, or menu for room service

courtyard, plentiful breakfast buffet, walking distance to stores & restaurants, airport shuttle, laundry

beautiful pool and sitting area property also jas a laundry room

laundry and gym facilities very close and clean

i couldnt get in the laundry room to get a cart so that we could load our things

there was a guest laundry which was handy and the breakfast was good

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

parking garage convenience

late it was suppose to be notated, there was a large extension cord hanging from the wall that my kids found

the location, the cleanest, hospitality and staff. of course breakfast was awesome

convience to the airport, on time shuttle

washer and dryer on site ud83dude11 but there was a laundry mat across the street , super wash they charge $2

dirty laundry and garbage left in the hallway all night long and was still there this morning

it was also very clean and i also enjoyed the gym

convenience, shuttle drivers were friendly and accommodating.

i really enjoyed the staff and shuttle

shuttle to and from airport with courteous/professional driver; bedding was very comfortable; nice

tv wouldn t connect to wifi.

ice machine on floors don t work. had to go to staff kitchen down stairs

like that it has a free shuttle, gym, and breakfast

the pool was gery refreshing, but could have the leaves cleaned out a little more often

i needed change to wash and dry a load of laundry and all i needed was a dollar in quarters

love the location and the bar and breakfast

and our waiter was very nice and took care of everyone in the dining room, plus he was the bar tender as well

nice pool, gym area, and arcade room

24 hour shuttle to airport good hotel very good rate friendly staff

there was no laundry

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant

nice location, easy parking. nice pool.

wifi cut out a couple times

parking was horrible, couldn t open the french doors to the patio, and the street stayed busy so

the convenience laundry

having to get up so early and leave before breakfast to get to airport.

pool was closed no option for a grab and go breakfast before breakfast hours in hotel

check in was late, and shuttle bus was not working should have said this at booking.

we love the location and the ample parking available. breakfast was very good, coffee excellent.

we had to go the the breaker box in the laundry area to restore power

went to wash clothes in the laundry room , the money got stuck in the machines and we had to hang clothes around

free to do laundry, just bring detergent

wifi was strong

the wifi and the tv was not working.

they had all the utensils one might need, and even supplies like dishwasher detergent and laundry detergent

location / clean practical rooms self contained free guest laundry ud83euddfa

laundry room was clean and free

in addition, the laundry service is free but lacks good instructions on how to use it and sometimes the washing

helpful staff, spacious room, laundry self service; cooking facilities, near amenities, great neighbourhood

love the style and the rooftop bar is beautiful

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant

beautiful building. pet-friendly.

we also really appreciated the availability of a voucher for the gym next door

weak wifi

the wifi was non existent

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

i liked the location and the valet parking. the look and overall feel of the hotel was great.

wifi didn't work well in our room on the 3rd floor, but this should be something easy to fix

can t say anything about the wifi - we didn t use that

there was no hot water had trouble with remote. limited amount of towels .short pool hours

pool didnt looked like it hadnt been cleaned in a while, saw a bag floating in it and some leaves

the location also has fenced in parking and a pool and breakfast

nothing. will appreciate if omelette is added to breakfast

the staff was excellent and the breakfast was delightful

was clean and had a pool and free ice

the breakfast was nice - it was close to my daughters house.

the upgraded room features and breakfast.

breakfast was only a waffle, muffins, or bread

liked that there is a kitchen area

was no ice bucket in the room and you had to download the menu to order room service

didn't like that when i checked in someone had ordered room service and the tray was still by the door when we

no microwave or fridge in room, but the room service food was excellent

on check out there was a room service charge that i did not place

clean and a nice bar downstairs

laundry machines were broken and no answer to when it would be restored

the amenities, such as laundry, microwave, fridge and safe were nice

laundry room out of service. could not order a continental breakfast.

called front desk to ask about laundry and they said no and hung up

did not inform us that guest laundry was unavailable at check in

the wifi was

wifi was strong

we arrived early and although they don’t allow early check in they allowed us to store and

wifi and parking is not free

the pool was closed.

laundry and breakfast and karaoke were unexpected bonuses

laundry was $5 a pop which i found a bit steep

laundry was very expensive, even for a hostel, and my british card didn't work in the washer--and

staff, location, value, breakfast, laundry (5$)

rooms were quiet and laundry was useful

staff was hard to reach on the phone for laundry services or any services for that matter.

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

theres no outdoor heated pool or laundry facilities that were advertised

breakfast was way over priced 86.00 for 2 adults and 2 kids to eat was horrible.

beautiful hotel with lovely pool area and great bath products and service, fabulous location

dryer did not work properly in the laundry room

the breakfast has some issues the laundry was not working as it should

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

good having a laundry facility on site

for parking, not enough laundry service offered

not realize that it is what i call a working person location, such as kitchenette, etc

pool was dirty

the pool was closed

people on the downstairs floor were smoking and my family and i had to pass through there

i likes that they had a pool .

was trying to do something wrong by asking for a key that worked and asking if he could give me a smoking room

laundry definitely needed fabric softener when washing the towels

i found the laundry and took towels from the one bin with towels

no laundry no pool

especially with kids

wifi connection was weak, bed wan't that comfortable

fee for parking but did not recall reading about a nightly amenity fee because there was a pool, laundry facility

i used the laundry

the laundry works on a coin system

laundry works on a coin system but the reception staff assisted with providing the necessary change

had everything, restaurant attach and laundry room, room was clean

t reminded about breakfast time or informed of what floor the roof top bar, fitness center, and laundry was

we liked that there was a laundry available that we could wash clothes at and dry them

self service laundry was used great idea

machines in self service laundry room wasn't working too well and the hotel staff don't actually manage it, so

very well breakfast was great with fresh spinach and fruits bed was very comfortable we used laundry , which

we also loved the breakfast(the turkey products were much appreciated), laundry, security(key cards) and rooftop

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

but i also loved the amenities--having a well stocked kitchen and being able to clean my laundry were total

the desk stated the laundry was closed

we used the washing machine and dryer and the gym was ok

need to speak to the company they use for laundry service, 4 t-shirts came back with labels attached, the labels

we also got a $15 credit for the mini bar in the room but we didn't use it, i thought that was a nice touch

the pool, omg, the pool is its small but just enough to have the most liveliest time with the others in

design, cleaness, locatiin, the top pool and bar , the gym!

rooftop pool and bar is super fun

nice laundry facilities

hotel because it had laundry facilities and when i used it, the online service did not work, the staff would

the overnight host was very accommodating but explain laundry was not open at night

choices are limited no laundry services fridge was connected to the power but turned off from inside, which

breakfast, swimming pool, laundry

also, the gym is tiny

i didn t like that the rooftop and gym was closed

a couple of homeless people were harassing the kitchen staff in the morning but they handled it well

no wifi when i arrived so couldn t be given key to room for hours

i paid for room with kitchen and there was no kitchen in any of the rooms

supplies were extremely limited (towels, toilet paper), and needing to potentially do laundry on a short stay

pool is nice but small, we loved the hot tub though

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

the rooftop pool and sitting areas were nice and clean

nothing really, pool is like a splash pool not big at all but was good just to dip into

the beds were comfortable and the laundry room made it easy to stay on top of our clothes during the trip

laundry room

was glad to have access to laundry facilities before heading back home in the road

i loved being able to do laundry

laundry amount was too much

laundry area useful and ice machine on every floor

we did use the laundry room and it was super convenient for us

the hotel has great facilities from laundry

pool and laundry room could ve been better

help always in way with dirty laundry , carts they had to use guest

laundry was well hidden. needs a sign.

no room service between 12pm-5pm. we were doing night film shoots and waking up around 2:00 pm.

i loved the facilities! they had two restaurants and a bar i believe + the rooftop pool & bar

room service is pricey - skipped it and went down to bar or restaurant for food

rooftop pool and bar, small gym but top of the line equipment, coffee shop, extremely large lobby with bar they

no laundry service, even though there are laundry bags and a form in each room.

breakfast bar would be nice but food was excellent and so was the waiter, and also the valet service couldn't

room service was fast, room was clean

very nice hotel for the price, loved the bar and restaurant

the connivence of the gym by our room.

there was a laundry room which was free to use

suite was just excellent, it had plenty of space, tables, a large kitchen, dishwasher, laundry and all you would

clean and well-equipped with kitchen and washing machine and tumble dryer so you can have your laundry done as

no carpet ~ free laundry

comfortable, very friendly service, good breakfast, generous amenities, free water supply, self laundry room,

beautiful hotel, indoor swimming pool, gym, laundry facilities, parking deck just for customers, high security

and loved the use of guest laundry

great pool, gym and laundry facilities

lots of great perks, breakfast, wifi, pool, hot tub, fitness room, laundry, dinner with 3 drinks

pool, gym, laundry, onsite parking garage, breakfast, free kick back drinks.

having access rooftop bar was just what was needed in times like this

clean, comfortable. great bar and great breaks

hotel bar wasn't up to much.

at the bar for about 10 minutes before someone asked what i would like to order

the lobby bar had a jazz trio, one evening, playing 40's style jazzy swing