pool and courtyard were directly below our room and they were very nice

the breakfast was excellent and the room felt like an apartment!

nothing, but breakfast hours could be a little longer.

full breakfast bar

from the shower made the ceramic floors in the bathroom and kitchen very slippery

no indoor pool or a jacuzzi onsite

gym was open 24 hours a day

the 2 bedroom suite was very nice. made traveling with kids more appealing.

we liked having the kitchen in our room

rate and general location. helpful staff. well lit parking.

bigger room we rented was mentioned as one with a small kitchen but there was no possibility to cook (only small

margie was an absolute delight and breakfast was good as well

no on-site gym

no gym on property, but day passes offered to near by gym

the complimentary hot breakfast offered a great variety of delicious options to choose from each morning

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room

did eat breakfast location cool i like it

breakfast

was supposed to have a non smoking room and the room smelled like someone was sitting on the bed smoking all

i left before breakfast.

the facility as a whole was exceptionally clean (lobby, atrium, rooms, pool area, fitness center, laundry area

our room was large and comfortable, and the use of a diy laundry was much appreciated

it also has an exercising room and a laundry mat in the hotel

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

there is a guest laundry, it was $1

hair dryer, no laundry bag, door lock was very unstable and was told it would be repaired, but during my 3 day

ll have to use stairs and the guest laundry room dryer did not work so i had to take my wet clothes

laundry amenity don?t work, no microwave, rooms smell, fridge leaking, etc

onsite guest laundry was broken whilst we stayed so we couldn t wash here for this visit, otherwise we would

the staff was very friendly and accommodating when it came to early check in

loved the fact they had a laundry room

only thing that keeps this from being perfect was breakfast on saturday morning

cleanliness, fitness facility was not cleaned on a regular bases, bugs and dirty towels.

shuttle to airport and reduced breakfast we're good. guest laundromat was great to have.

wifi easy to connect, strong signal

breakfast. more options of items and or variety. laundry unit is extremely expensive.

the laundry facility

too loud, no blow dryers to use, dirty laundry piled in hallway

laundry facility was horrible - no laundry detergent in the vending machine - only 3 compartments

patrons dropping their trash out of their cars unto the parking lot

seeped into the cupboard from the laundry room next door

the ridiculously expensive non refundable pet fee of $100 and the cleanliness of the hotel room.

both breakfast and location was good.

quiet, loved the kitchen would stay again

my kids enjoyed the small swimming pool and basketball court

the bed was really comfortable. they gym was nice too

the gym is large

the family enjoyed the pool and the beds are very comfy and staffs are great

excellent location staff very friendly nice clean pool

coffee bar breakfast was excellent

room on the main floor (1st floor) next to laundry room, and staff utility room. very noisy

on the other side of us was the laundry room so the washing machine woke me a couple times

no breakfast even though it s included in the rate.. i guess covid

free wifi, a little quiet, had a good view of my car and fireworks

the pool is covered so no sun while swimming

laundry facilities were out of order

comfortable beds...access to laundry great!! nice pool!

i love the downstairs bar. plus the bar across the street was pretty cool.

wifi did not work

checked in on friday, was told wifi not working and still not working when checked out monday

location and the pool

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked

good wifi. free covered parking

the location was great and the bar at the hotel

temperature of the hotel was warm the first couple of days and the pool was out of service for a day or so but

good gym, laundry, pool, outdoor space to bbq own food

need laundry a bit more

laundry was free! room was clean and nice. good location near whole foods.

desk staff were extremely helpful, free guest laundry

free laundry, breakfast, fitness center, pool, and putt putt

i couldnt get in the laundry room to get a cart so that we could load our things

beautiful pool and sitting area property also jas a laundry room

booked room in october, but was given a small room in the other building by the laundry of the hotel, when i

laundry and gym facilities very close and clean

there was a guest laundry which was handy and the breakfast was good

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

liked the breakfast and location was right at the mall.

close an covered free parking

nice breakfast -free, a lot of hotels aren t offering that anymore.

location, free breakfast and parking

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

had truck parking and laundry.

2/3 of the machines in the laundry did not work.

i like that they have both kitchenettes and laundry facilities

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

cleanliness,laundry facilities and helpful staff

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

the gym/ laundry rm area was needed to be vacuumed and swept

small kitchen space/counters

big room, full kitchen. perfect beds. friendly staff

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

laundry of the sheets need to improve, sheets did not smell fresh...!!!

ice maker broke down and guest laundry present but out of order

improve the laundry sheets did not smell fresh!!!

good breakfast slept great

on site laundry

laundry facility was not working(the machine that sells soap went to front desk was told to contact

the laundry facilities also failed to spin properly, leaving my work clothes soaking wet and making me

there was no breakfast in the morning but granola bars and coffee

3- no breakfast, despite being advertised 4- poor hotel management 5- no lotions provided 6- no dishes

the pool was decent and it had a laundry facility that you could use with an app we did get an upgrade at tv

water pressure is strong and there are laundry facilities on multiple floors

not in hall, stairs, laundry room, or rooms

our bedding we slept in needed some laundry soap or spray and wash to get rid of dirt and stains on parts of it

for the occupants in the room, had to ask for more, they were out, had to wait a few hours till laundry was done

prices have increased lately. room service is expensive.

the shuttle driver was professional and recommended restaurants for us

bed was very comfortable, the view was great, the staff was extremely friendly and the bar was awesome, very

thank you to the shuttle bus service man for getting us at the airport at 1am which that service is provided

the bartender and gym

no ash tray in the smoking room

my room was right in front of the pool and easy access to the elevator!

i chosen a smoking room the bed covers and mattress had cigarettes holes in it

no wifi even though it said there was wifi.

everything was great for price!!! pool nice and big

room service and the restaurant and bar had very limited hours

room service and the restaurant and bar had very limited hours

no microwave or fridge in room, but the room service food was excellent

the stuff did not bring us our extra sheets, pillows, and blankets for the pull out bed for our kids

housekeeping everyday, room service option, restaurant for breakfast and dinner ( french toast amazing), bar

neither of the rooms had bags in the cans, neither had a tv guide, and neither room had dirty laundry bags

dirty laundry on hallway floor and the smell in hallway

it up, in order to avoid the room delivery charge, gratuity and whatever else is attached to the room service

jenny at the desk asked to speak english and i needed to spell the word pool

pool not clean

good ambiance and with a laundry facility . excellent

the laundry running until 11:00pm

laundry on site

parking is very tight. the property needs more parking space.

was nice and clean plenty of room and comfortable parking was good good location staff was friendly and helpful

dirty laundry and garbage left in the hallway all night long and was still there this morning

washer and dryer on site ud83dude11 but there was a laundry mat across the street , super wash they charge $2

pool was closed which we picked the hotel for the pool. desk person charged us all crazy.

pool was nice to relax in

the bar never opened

the staff offered us the use of keeping our vehicle in long term parking with the use of shuttle transportation

we didn t have breakfast

breakfast, comfortable bed, wish i had time to use the pool- it looked clean and

appreciated the free airport shuttle, the room was clean & relatively modern

breakfast was nice. staff was very attentive and friendly. the grounds was very clean.

to the airport; walking distance or using shuttle

however the shuttle will take you so it wasn't a big

breakfast bar is ok

pool was clean, air conditioning worked good, overall good experience

location and shuttle service. driver was super!

in late and have to leave so early next day, that couldn't experience everything such restaurant, gym, business

ideal airport location with shuttle service

breakfast, and the gym was closed due to covid

free wifi

the shuttle took us to the airport and i was able to leave my car at the hotel for 8 days for just a

the convenience laundry

check in was late, and shuttle bus was not working should have said this at booking.

very comfortable bed, great breakfast with scrambled eggs, veggie egg white omelettes, turkey sausage, pork

it was a small intimate property no paid parking

shuttle service operators were great

i needed change to wash and dry a load of laundry and all i needed was a dollar in quarters

i didn't get to swim in the pool, but it looked nice

the on-site gym had very good equipment - definitely a plus

location, bar with food options, shuttle

the pool was still closes :(

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant

there was no laundry

parking lot was very cramped and i had to park on the street one day

enough parking on location as

i also like the swimming pool which was decent heights to go swimming in

free to do laundry, just bring detergent

went to wash clothes in the laundry room , the money got stuck in the machines and we had to hang clothes around

we had to go the the breaker box in the laundry area to restore power

the wifi and the tv was not working.

wifi and cable we're hit or miss

i especially liked having the laundry services available

all staff where very friendly and the free breakfast had a great selection.

friendly and helpful, room and overall areas clean and safe, the little hole in wall casino next door was

enjoyed having breakfast each morning included in the room stay

location/ free parking

was given a ground floor room on a hallway that had laundry, staff-only rooms, and meeting rooms

laundry room was as dirty

to the airport; complimentary breakfast; clean comfortable beds; the shower gel was also a very nice touch,

no hot water in spa tub

a great place to stay with kids too that is away from the adult atmosphere of downtown

guest laundry available.

the trash left in the parking lot at different intervals was an indication that many of my fellow guests that

close to airport breakfast included wifi included free parking, if you could find a space

affordable airport parking & shuttle service.

was hard to find parking

parking free breakfast. the rooms are amazing

handled all of my questions about getting to airport, late check out, pet friendly, greeted every time i walked

that the dining area was too loud. it is more of college kids place to dine.

breakfast had boiled eggs, individual cereal, juices, instant oatmeal, pastries and lots more

people kept leaving their kids in the hotel lobby to play while they were in the restaurant

if i had to say one thing it would be that i would have liked if they had laundry facilities

the silver lining to this regretted and overpriced stay,was the spa tub and the very helpful staff

no room service, no breakfast. not stated on booking form. yet still charged for parking.

idea of area and ended up downtown in awful place-whole trip ruined and they still charged me $75 pet

the spa tub was wonderful.

laundry was free if you brought your own detergent the shuttle was convenient

there is no airport shuttle between 4pm and 8am.

lots of parking

only pool was greenish

the swimming pool is great.

beds, clean, laundry available, good breakfasts, bath tub as well as shower, non-smoking, excellent tv with good

don't like the fact that they disturb knocking on the door at 9 or 10 talking about laundry check out is at 12

the pool wasnt opened.

the breakfast and staff was great

told parking for cruise was free with stay, transportation to port included

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

self service laundry was used great idea

also has guest use laundry facility which is great on a longer trip

had a laundry room also

we just returned from a cruise and had some laundry to do the laundry room was nice and the machines worked

we liked that there was a laundry available that we could wash clothes at and dry them

but i also loved the amenities--having a well stocked kitchen and being able to clean my laundry were total

we also loved the breakfast(the turkey products were much appreciated), laundry, security(key cards) and rooftop

the desk stated the laundry was closed

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

the friendliness of the staff and the breakfast

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

the breakfast has some issues the laundry was not working as it should

good having a laundry facility on site

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room

for parking, not enough laundry service offered

theres no outdoor heated pool or laundry facilities that were advertised

staff was hard to reach on the phone for laundry services or any services for that matter.

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

there was a lot of noise and playing in the hallway after midnight from kids , teenagers.

didn't like all the kids running around and talking loud

suite was just excellent, it had plenty of space, tables, a large kitchen, dishwasher, laundry and all you would

comfortable, very friendly service, good breakfast, generous amenities, free water supply, self laundry room,

was told there was a pool but it was not open at the time and there was not a laundry facility i was told but

the staff was very nice to us and gave many recommendations on places to eat also they have a laundry room for

clean and well-equipped with kitchen and washing machine and tumble dryer so you can have your laundry done as

location / clean practical rooms self contained free guest laundry ud83euddfa

lots of little things here to make the guests stay more enjoyable, toiletries and lotions, laundry detergent,

in addition, the laundry service is free but lacks good instructions on how to use it and sometimes the washing

helpful staff, spacious room, laundry self service; cooking facilities, near amenities, great neighbourhood

they had all the utensils one might need, and even supplies like dishwasher detergent and laundry detergent

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons

we also really appreciated the availability of a voucher for the gym next door

the street car stops right in front, they have a great bar with live music every night, the jack rose restaurant

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

noisy air condition, location too far away from cbd, no gym

the wifi was non existent

room, stiff bedding, flat pillows, key cards that kept failing, wifi at 6

free parking is provided, hotel staff is very friendly

wonderful! cool location, very nice room. great staff. free parking was convenient.

- wifi was slow - paying for parking

fee for parking but did not recall reading about a nightly amenity fee because there was a pool, laundry facility

i used the laundry

the laundry works on a coin system

laundry works on a coin system but the reception staff assisted with providing the necessary change

had everything, restaurant attach and laundry room, room was clean

supplies were extremely limited (towels, toilet paper), and needing to potentially do laundry on a short stay

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

the only thing i didn't like was that the pool was very small.

the boutique sized pool can only accommodate a few people at a time.

on-site guest laundry (although double the price of elsewhere) was a huge bonus to us just off an 11 night

do not recommend leaving your laundry unattended in the laundry dry room as a guest swapped out my clothes for

could not get dryer to work in the laundry

the beds were comfortable and the laundry room made it easy to stay on top of our clothes during the trip

took advantage of the outdoor patio and laundry

no laundry service, even though there are laundry bags and a form in each room.

room service slightly forgot but once i called they came right away.

chose canopy because i enjoy having a restaurant and bar on site

wifi wasn't working, air conditioner wasn't working

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky

i paid for room with kitchen and there was no kitchen in any of the rooms

i didn t like that the rooftop and gym was closed

very clean, great staff, free water bottles in the gym.

also, the gym is tiny

wasn t what i expected, if i knew that it was a pet friendly place i wouldn t have stayed, the elevator and

the wifi signal of the house didn t reach the third floor - so the only access for wifi for third

the wifi was dreadful on the 3rd floor

free street parking and uber knew where to find us

and we even had a parking space right in front of the house

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

breakfast was good

a little extended time for the breakfast

also, the lady from columbia in the breakfast area was very friendly very hospitable and friendly

the breakfast is not as advertised

breakfast needs improvement parking situation not good for traveler

coin laundry

laundry area useful and ice machine on every floor

nice hotel with gym, pool, self-laundry and good breakfast, good value for money

pool and laundry room could ve been better

help always in way with dirty laundry , carts they had to use guest

house keeping did loose our pajamas by sweeping them up in the laundry when changing the bed and were unable

3 guests in the room), staff, decoration / quality of furniture, room equipment (no mini bar, no laundry bags,

the gym is clean and has towels and water

for 10 and 12 year old kids

gym had a peloton and good equipment

one stove burner did not work. no laundry detergent for the laundry room

good laundry room too

nice laundry facilities

choices are limited no laundry services fridge was connected to the power but turned off from inside, which

hotel because it had laundry facilities and when i used it, the online service did not work, the staff would

need to speak to the company they use for laundry service, 4 t-shirts came back with labels attached, the labels

size of the swimming pool

we also got a $15 credit for the mini bar in the room but we didn't use it, i thought that was a nice touch

the rooftop pool was crowded but had gorgeous views and was really fun

only thing i have to say that isn t so good is that i went to the pool top bar twice and seemingly it was

perhaps because the accessible room was tucked behind the hotel laundry door, making us have to close that door

) 250/251 which was the only room in that building with the laundry right below us, so i don t know if that

walk in, so it made everywhere wet in the bathroom when we took a shower, and i wish they had a laundry room

laundry room out of service. could not order a continental breakfast.

the amenities, such as laundry, microwave, fridge and safe were nice