service was excellent, breakfast was good, great view ( airport view or pool view ,airport shuttle drivers are

didn't particularly appreciate that the shuttle was not working as this is the reason why i chose the hotel

we used the iron/ironing board, refrigerator, microwave and wifi

good location for airport. great wifi.

breakfast start late..

i needed change to wash and dry a load of laundry and all i needed was a dollar in quarters

it was new, nice, and clean. pool was nice

hotel was close to the airport and they had a free shuttle from the airport. rooms were clean.

nice pool, gym area, and arcade room

wasn't sure how to gain access to the pool but i could have easily asked a staff

washer and dryer on site ud83dude11 but there was a laundry mat across the street , super wash they charge $2

dirty laundry and garbage left in the hallway all night long and was still there this morning

was a nice gym, but they didn't have any drinking water in it or sanitizer to clean the equipment

the bar and restaurant was closed (other than breakfast) so that was a little disappointing

the airport shuttle didn t start til 7 am . too late for our flight

i chosen a smoking room the bed covers and mattress had cigarettes holes in it

no ash tray in the smoking room

booked a king non smoking

booked a king smoking room via booking

my room was very old, occupied with small roaches, and was not a non smoking room as requested

so my mom put down what she thought was carpet, fresh, end up being my scent beads for laundry

the motel had a laundry room that was the only positive about it

the pool was decent and it had a laundry facility that you could use with an app we did get an upgrade at tv

not in hall, stairs, laundry room, or rooms

for the occupants in the room, had to ask for more, they were out, had to wait a few hours till laundry was done

spacious rooms. great pool.

the pool area was beautiful and parking was easy

prices have increased lately. room service is expensive.

the bartender at the bar very entertaining

paid parking, no notepad and pen, nor tv channel guide, or menu for room service

the convenience laundry

good location,great breakfast,clean room,friendly staff.

and accessible to the main highways(williams blvd, veterans blvd and connecting bus routes)the shuttle drivers

to the airport with shuttle service

i didn t like the kids running around in the lobby and nobody said anything

laundry facility was not working(the machine that sells soap went to front desk was told to contact

on site laundry

the laundry facilities also failed to spin properly, leaving my work clothes soaking wet and making me

there was no breakfast in the morning but granola bars and coffee

having a kitchen to full fridge, stove top.

dirty laundry on hallway floor and the smell in hallway

neither of the rooms had bags in the cans, neither had a tv guide, and neither room had dirty laundry bags

that it was no microwave in the room i had little kids who needed their food warmed up

gym hours were 6am-10am but i went at 6:30 am and it was locked 2 days in a row

bar was exceptional, great food and drinks, good place and confortable

breakfast incl. coffee facilities in room. pool was great. free shuttle.

breakfast bar is ok

very convient for catching flight home. staff friendly. shuttle was great no waiting

my room was huge and clean, the pool was relaxing

breakfast was standard for a hotel and the shuttle was a bonus

breakfast is simple but again you get what you pay for

appreciated the free airport shuttle, the room was clean & relatively modern

location (close to airport and car retail) and shuttle service.

staff and breakfast

shuttle service picked us up quickly

laundry was free if you brought your own detergent the shuttle was convenient

there is no airport shuttle between 4pm and 8am.

the pool and hot tub was so dirty you can literally see the black dirty on the floor of both

close to airport and provided free shuttle.

pool looked gross and unkept

i especially liked having the laundry services available

sausage links were a little cool at the free breakfast. otherwise, very satisfied.

the free breakfast and the pool, gym and the overall stay.

my kids enjoyed the pool and the breakfast

pool

laundry room was as dirty

was given a ground floor room on a hallway that had laundry, staff-only rooms, and meeting rooms

but it was because a large group of kids were visiting and they ate up the food faster than it could be prepared

breakfast was great and the kids enjoyed the pool.

very nice place i did not like that somone had there kids playing in the hall way woke me up an was very loud

guest laundry available.

the view of the construction company parking lot!

young lady was very helpful and even offered me fruit and cereal to hold me over until the free breakfast offered

the parking borders on atrocious; larger vehicles often take a couple of spaces.

convenience to airport with parking and shuttle

laundry amenity don?t work, no microwave, rooms smell, fridge leaking, etc

ll have to use stairs and the guest laundry room dryer did not work so i had to take my wet clothes

onsite guest laundry was broken whilst we stayed so we couldn t wash here for this visit, otherwise we would

hair dryer, no laundry bag, door lock was very unstable and was told it would be repaired, but during my 3 day

parking lot couldn t accommodate all the guests

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room

breakfast was very minimal and just ok

parking was easy is awe s

because of the renovations going on no breakfast was being serve.

made awful metal clanking noise on each floor could here through walls high daily pet fee and they charge $10

no free parking

to cleanliness detail definitely felt i overpaid i booked online and wasn t informed of the $75 pet fee so

the tv has several streaming services to choose from, the kitchen is small but fully stocked

the 2 bedroom suite was very nice. made traveling with kids more appealing.

decent hotel for the price. safe location. free parking.

nicest, cleanest room i've ever been in, and they had hot breakfast. loved it!

full breakfast bar

the breakfast is fair, could have been better.

from the shower made the ceramic floors in the bathroom and kitchen very slippery

kitchen, living room area, comfy bed, built in shampoo and conditioner in shower, and open shower

the breakfast quality was one of the best we have come across. i usual opt out of the

was smaller than i expected and was located right next to the parking lot, which made it feel less private and

being on holidays weigh small kids that was a bummer

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable

on the other side of us was the laundry room so the washing machine woke me a couple times

room on the main floor (1st floor) next to laundry room, and staff utility room. very noisy

no breakfast even though it s included in the rate.. i guess covid

great location, newer very clean hotel, great breakfast options

very clean, nice staff, good breakfast.

hotel amenities are great especially the happy hour and laundry facilities

free laundry, breakfast, fitness center, pool, and putt putt

laundry was free! room was clean and nice. good location near whole foods.

also a free laundry room for guests was a big plus

desk staff were extremely helpful, free guest laundry

comfortable beds...access to laundry great!! nice pool!

laundry facilities were out of order

from giving very detailed information about the property from where to park, how to access the parking garage

gym was good for cardio and very clean

on the breakfast bar the apples didn't look good and i didn't like the powder eggs

the laundry facility

laundry facility was horrible - no laundry detergent in the vending machine - only 3 compartments

too loud, no blow dryers to use, dirty laundry piled in hallway

breakfast. more options of items and or variety. laundry unit is extremely expensive.

i liked the room it was very spacious with a mini kitchen very convenient.

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

parking garage was an excellent addition also

convience to the airport, on time shuttle

pool looked good, but weather was too cold

had a car and the parking here was super easy

to eat the breakfast bar in the morning, got my plate and waitress brought me back water and ate and then she

pool was closed and gym when i was informed it would be open and also they was charging to park

my kids were looking forward to cooking down at the pool

room service and the restaurant and bar had very limited hours

had room service for the breakfast: poached eggs and they were very good

there was a guest laundry which was handy and the breakfast was good

beautiful pool and sitting area property also jas a laundry room

laundry and gym facilities very close and clean

booked room in october, but was given a small room in the other building by the laundry of the hotel, when i

courtyard, plentiful breakfast buffet, walking distance to stores & restaurants, airport shuttle, laundry

loved the fact they had a laundry room

very close to main freeway and the parking was free

only thing that keeps this from being perfect was breakfast on saturday morning

enough parking space late at night

we were told the pool was available but was closed due to renovations

the next day, we did not need room service because we are very clean people and make our beds daily however we

restrictions meant that the restaurant had a limited menu and the bar was closed

that the pool was not open your need to update your website

no free buffet as advertised(due to low occupancy)...hair in the tub..pool was closed

was misinformed on a facilities nothing i was told was true there was nothing open there was no room service

you don't get free breakfast and there is no indoor pool

the pool and courtyard area was clean

the hot ub needed to run for at least 30moins for the water to be a higher temp than the pool

the gym is large

the bed was really comfortable. they gym was nice too

seeped into the cupboard from the laundry room next door

the front desk and kitchen staff were cordial.

got the two bedroom suite, which is amazing when you are traveling with two kids

our hotel offered a hot breakfast until 10 am which was convenient for us with our two small children

quiet, loved the kitchen would stay again

the facility as a whole was exceptionally clean (lobby, atrium, rooms, pool area, fitness center, laundry area

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

there is a guest laundry, it was $1

it also has an exercising room and a laundry mat in the hotel

our room was large and comfortable, and the use of a diy laundry was much appreciated

cleanliness,laundry facilities and helpful staff

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

the gym/ laundry rm area was needed to be vacuumed and swept

the room was clean and spacious along with an actual kitchen setup.

small kitchen space/counters

i like that they have both kitchenettes and laundry facilities

great staff! laundry room and gym.

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

had truck parking and laundry.

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

laundry of the sheets need to improve, sheets did not smell fresh...!!!

improve the laundry sheets did not smell fresh!!!

ice maker broke down and guest laundry present but out of order

good breakfast slept great

not realize that it is what i call a working person location, such as kitchenette, etc

was trying to do something wrong by asking for a key that worked and asking if he could give me a smoking room

pool was dirty

i likes that they had a pool .

luckily thur had one room left but it was a smoking room and it

staff accommodate me for an early check in due to my long drive

went to wash clothes in the laundry room , the money got stuck in the machines and we had to hang clothes around

free to do laundry, just bring detergent

we had to go the the breaker box in the laundry area to restore power

poor wifi signal, poor front garden maintenance.

the wifi connectivity keeps bouncing up and down like the strength of the signal was very weak

there was no laundry

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant

parking was horrible, couldn t open the french doors to the patio, and the street stayed busy so

wifi didn't work

courtyard, pool, quiet ...loved the decor in the lobby

the laundry running until 11:00pm

good ambiance and with a laundry facility . excellent

laundry on site

hotel room it was quite alright, but the fact that the door of our room opened right out onto the parking lot

clean room, big bed lots of pillows. kitchenette was very nice.

cold water for breakfast tea two days in a row.

only thing i didn't like was that on my last day stay, i went to breakfast thirty minutes before it ended and

2) reached the room, there was no wifi

i liked the comfort of my stay, the bed, the easy access to complimentary breakfast, the stairway was a comfort

breakfast standard - nothing that was a stand out. temperatures and presentation fine.

the wifi signal of the house didn t reach the third floor - so the only access for wifi for third

and we even had a parking space right in front of the house

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

the wifi connection was not very strong and was not able to work on my computer.

the wifi was dreadful on the 3rd floor

if i had to say one thing it would be that i would have liked if they had laundry facilities

we enjoyed the pool

the beauty and cleanliness. the complimentary cheese trays and breakfast were wonderful.

the swimming pool was well-maintained during our stay

the pool was horrible, just too small

our only problem is the poor wifi connection

fabulous buffet breakfast and ideal location for getting around

i wish we had stayed here the whole duration of our trip because we had kids with us

people kept leaving their kids in the hotel lobby to play while they were in the restaurant

that the dining area was too loud. it is more of college kids place to dine.

t reminded about breakfast time or informed of what floor the roof top bar, fitness center, and laundry was

had a laundry room also

very well breakfast was great with fresh spinach and fruits bed was very comfortable we used laundry , which

self service laundry was used great idea

machines in self service laundry room wasn't working too well and the hotel staff don't actually manage it, so

we also loved the breakfast(the turkey products were much appreciated), laundry, security(key cards) and rooftop

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

the desk stated the laundry was closed

but i also loved the amenities--having a well stocked kitchen and being able to clean my laundry were total

wasn't any biscuits and gravy for breakfast

comfortable, very friendly service, good breakfast, generous amenities, free water supply, self laundry room,

great facilities, gym and laundry

was told there was a pool but it was not open at the time and there was not a laundry facility i was told but

the staff was very nice to us and gave many recommendations on places to eat also they have a laundry room for

nice and clean free laundry

don't like the fact that they disturb knocking on the door at 9 or 10 talking about laundry check out is at 12

beds, clean, laundry available, good breakfasts, bath tub as well as shower, non-smoking, excellent tv with good

easy access from highway, plenty of parking, very friendly staff.

the pool is not working

free wifi

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

for parking, not enough laundry service offered

dryer did not work properly in the laundry room

the breakfast has some issues the laundry was not working as it should

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room

supplies were extremely limited (towels, toilet paper), and needing to potentially do laundry on a short stay

small pool, no breakfast, no exercise room

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

nothing really, pool is like a splash pool not big at all but was good just to dip into

pool is nice but small, we loved the hot tub though

on-site guest laundry (although double the price of elsewhere) was a huge bonus to us just off an 11 night

was glad to have access to laundry facilities before heading back home in the road

laundry amount was too much

i was also able to do my laundry, as b we h ad been in colorado before returning to visit new orleans

the beds were comfortable and the laundry room made it easy to stay on top of our clothes during the trip

i used the laundry

liked having a guest laundry

the laundry works on a coin system

fee for parking but did not recall reading about a nightly amenity fee because there was a pool, laundry facility

i loved the refrigerator and microwave in the rooms and the laundry facility

theres no outdoor heated pool or laundry facilities that were advertised

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

staff was hard to reach on the phone for laundry services or any services for that matter.

location, staff, room service

the wifi did not work & i had to spend 30 minutes on the phone with the hyatt wifi customer support to

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

no laundry service, even though there are laundry bags and a form in each room.

the bar well equiped

very nice hotel for the price, loved the bar and restaurant

the toiler paper bar was put on backwards and my friends and i spent most of our stay getting the roll of tp

wifi wasn't working, air conditioner wasn't working

no wifi when i arrived so couldn t be given key to room for hours

very clean, great staff, free water bottles in the gym.

a couple of homeless people were harassing the kitchen staff in the morning but they handled it well

i paid for room with kitchen and there was no kitchen in any of the rooms

wasn t what i expected, if i knew that it was a pet friendly place i wouldn t have stayed, the elevator and

breakfast was not good at all. the menu need to be update with more options

a little extended time for the breakfast

big rooms and good gym and wash room

they could have some real bacon and sausage for breakfast

the room was clean and comfortable. loved the partial kitchen condition.

laundry area useful and ice machine on every floor

maybe the detergent used to clean the laundry needs to be upgraded

nice hotel with gym, pool, self-laundry and good breakfast, good value for money

help always in way with dirty laundry , carts they had to use guest

very dirty couldn t swim , the juice was very hot from breakfast, were u was your clothes the laundry was out

the laundry room should also be coin and cash and maybe some products like laundry detergent and dryer

had all the facilities you need including a laundry

we used the laundry facilities, that came in handy and they were very nice

location, the gym, the laundry room, and of course the room

complimentary laundry facilities are available, just bring soap

not having a self serve laundry room, and the pool bar could stay open a little later

the drinks at the pool were too sweet...whiskey sour. the bar made them so much better.

also- the late night room service menus- get the ham and brie sandwich

like to be able to make a last minute spa appointment

loved that room service was available 24/7

house keeping did loose our pajamas by sweeping them up in the laundry when changing the bed and were unable

3 guests in the room), staff, decoration / quality of furniture, room equipment (no mini bar, no laundry bags,

also, there were tons of kids running around at the rooftop bar area

the gym was great

we travel with a pet so did not get to use other parts of the facility such as the restaurant

a laundry room would have been great bigger pillows

no menu in the room to order room service

i wish the bar had had more of a lively atmosphere.

one used the restaurant and girls walked in the bar and left on saturday night

they have a restaurant and bar down stairs as well

stay was horrible, here is a laundry list of reasons you should avoid this place: - slits under doors so no

no laundry room

i have dirty laundry towels in front of my room all day and night when i check in and when i left

no laundry or breakfast offered so overpriced

and you didn't have laundry facilities which would have been convenient, but overall, it was a great stay

very good value diy laundry

onsite linen service meant having *no sheets* for *two nights* when the laundry service couldn't make a delivery

staff, clean and comfortable room, loved the pool and fitness center, close to bourbon st and other

fantastic gym

the bar, breakfast, and pool. also gym.

great, friendly staff; from housekeeping, to valet, laundry, and to the front desk

choices are limited no laundry services fridge was connected to the power but turned off from inside, which

breakfast, swimming pool, laundry

nice laundry facilities

one stove burner did not work. no laundry detergent for the laundry room

the bar was awesome and the spa was amazing

i loved the room service, including the table they set to serve meals

not enough vegetarian fare. pool hours can be longer.

no pool, courtyard, spa treatment - all of those things not available

gym

there no room service and only one restaurant

also no free wifi

i ordered room service once for lunch and it wasn t a great experience: when i called to order, the girl

didn't have free wifi

great room service cleaning was great

our 45th wedding anniversary and we told the clerk and she gave us a room right across from the laundry room

laundry facility wasn't working properly.

they ran out of clean towels because the laundry pick up service never came to pick up the dirty towels and

no bar in lobby

we hate the bar isn t open anymore and wish they had a swimming pool.