room on the main floor (1st floor) next to laundry room, and staff utility room. very noisy

on the other side of us was the laundry room so the washing machine woke me a couple times

free wifi, a little quiet, had a good view of my car and fireworks

didn't really eat breakfast until the last day

breakfast is been charged and you get 3 items! not even fruit!

comfortable beds...access to laundry great!! nice pool!

laundry facilities were out of order

a parking pass to park due to my bf truck having dark tint in his windshield

hotel is a 9 out 10 great location and great parking staff is nice and the rooms big and

wifi did not work

laundry was free! room was clean and nice. good location near whole foods.

good gym, laundry, pool, outdoor space to bbq own food

i had any complaints, it would be the laundry room being too small for the amount of guests and the breakfast

need laundry a bit more

free laundry, breakfast, fitness center, pool, and putt putt

too loud, no blow dryers to use, dirty laundry piled in hallway

laundry facility was horrible - no laundry detergent in the vending machine - only 3 compartments

breakfast. more options of items and or variety. laundry unit is extremely expensive.

the laundry facility

the wifi was spotty at best i had to keep reconnecting

loved the fact they had a laundry room

i didn t love the breakfast but the lady was very nice and helpful!

nice hotel great bar and food. staff was great.

so was the pool and the staff didn't receive my comfermation number from booking

advertised pool table never saw one the elevators are very

and the knobs in the shower were all loose i didn't like how there weren't any toothbrushes or laundry detergent

the breakfast was delicious

only thing i d have to say was when i went down for breakfast, i saw a waffle maker out but no mix

free breakfast, shuttle service

had a car and the parking here was super easy

booked room in october, but was given a small room in the other building by the laundry of the hotel, when i

courtyard, plentiful breakfast buffet, walking distance to stores & restaurants, airport shuttle, laundry

laundry and gym facilities very close and clean

beautiful pool and sitting area property also jas a laundry room

i couldnt get in the laundry room to get a cart so that we could load our things

good wifi. free covered parking

the location was great and the bar at the hotel

staff was very nice at reception and bar areas. rooms were clean

cigarettes butts in the pool

wifi service in the room was very poor with little to no signal strength

pool was under construction

they did have a restaurant and a snack corner, a pool, and gym area

coffee bar breakfast was excellent

excellent location staff very friendly nice clean pool

pet friendly and easy to get on and off the interstate

seeped into the cupboard from the laundry room next door

we loved our room- also, they have an awesome swimming pool!

pool

the distance from the port of new orleans and restaurants and the late check out time.

hot breakfast line and dining room was overcrowded at 9 am but i suppose that is to be expected for a

hair dryer, no laundry bag, door lock was very unstable and was told it would be repaired, but during my 3 day

laundry amenity don?t work, no microwave, rooms smell, fridge leaking, etc

ll have to use stairs and the guest laundry room dryer did not work so i had to take my wet clothes

onsite guest laundry was broken whilst we stayed so we couldn t wash here for this visit, otherwise we would

some shady characters gathered in the parking lot at times but no one messed with our vehicle.

on check out there was a room service charge that i did not place

bar closed at 22:00 p

no microwave or fridge in room, but the room service food was excellent

room service and the restaurant and bar had very limited hours

had room service for the breakfast: poached eggs and they were very good

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room

breakfast n there's a 50 $ deposit per for everyone there's a 25 pet deposit non refundable for each pet every

parking was easy is awe s

pet friendly good prices when you book online. staff is very friendly and helpful. if you

the breakfast needed eggs and sausage!! and fruit...but it was better than nothing

the lady who was in charge of the breakfast was super friendly

we liked having the kitchen in our room

every morning hot breakfast

pool was closed due to them not having the chemicals to keep it clean

staff was very friendly and accomodating. the room was clean and they serve a hot breakfast.

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

our room was large and comfortable, and the use of a diy laundry was much appreciated

laundry room was clean and affordable

it also has an exercising room and a laundry mat in the hotel

there is a guest laundry, it was $1

the breakfast is fair, could have been better.

better breakfast

friendly staff, spacious room and fully functional kitchen.

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

pool and courtyard were directly below our room and they were very nice

and we were put in a room right next to the pool so while we were trying to sleep we heard kids yelling and

my kids loved the chocolate batter for the waffle iron

the complimentary hot breakfast offered a great variety of delicious options to choose from each morning

we swam in the pool as well and the kids loved it

there were a lot of kids running around making noise late into the evening.

free to do laundry, just bring detergent

we had to go the the breaker box in the laundry area to restore power

went to wash clothes in the laundry room , the money got stuck in the machines and we had to hang clothes around

poor wifi signal, poor front garden maintenance.

wifi and cable we're hit or miss

the laundry facilities also failed to spin properly, leaving my work clothes soaking wet and making me

on site laundry

laundry facility was not working(the machine that sells soap went to front desk was told to contact

heavy rain will flood the parking lot and surrounding areas

not much of a selection for breakfast. location is perfect.

there was no laundry

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant

also, the wifi doesn't work on the third floor

wifi didn't work

no wifi on the 3rd floor

told they were too busy to do room service so we had to go to bar to order

thank you to the shuttle bus service man for getting us at the airport at 1am which that service is provided

clean and modern. provided a shuttle to the airport.

room service was pathetic

the pool was very big

very poor quality. bathroom and shower broke. no wifi signal at the room

the wifi didn t get a signal in my room and the breakfast is just cereal and waffles

the room definitely had a funky smell and the pool was dirty.

no wifi even though it said there was wifi.

the swimming pool and the people who work there

especially liked the laundry service available for our use

the pool was decent and it had a laundry facility that you could use with an app we did get an upgrade at tv

pool & laundry were out of order

our bedding we slept in needed some laundry soap or spray and wash to get rid of dirt and stains on parts of it

not in hall, stairs, laundry room, or rooms

washer and dryer on site ud83dude11 but there was a laundry mat across the street , super wash they charge $2

dirty laundry and garbage left in the hallway all night long and was still there this morning

the bar never opened

i didn't/don't like the fact that the pool and breakfast price is included but not available.

it was close to the airport and shuttle service was convenient

the convenience laundry

great breakfast friendly people

great hot breakfast

having to get up so early and leave before breakfast to get to airport.

to the airport with shuttle service

ice machine on floors don t work. had to go to staff kitchen down stairs

wifi was good

courteous/professional driver; bedding was very comfortable; nice tv, microwave, and fridge: the breakfast

clean, quiet, pool

we were on the second floor and could smell everything the kitchen was cooking curry seems to be a popular

i needed change to wash and dry a load of laundry and all i needed was a dollar in quarters

gym

also, i was able to schedule a shuttle pickup when i arrived at the airport

love the location and the bar and breakfast

24 hour shuttle to airport good hotel very good rate friendly staff

laundry was free if you brought your own detergent the shuttle was convenient

liked that there was a shuttle to the airport, the breakfast was fresh, the breakfast area was clean, the room

there is no airport shuttle between 4pm and 8am.

supposed to be working the front desk was at the mexican restaurant down the street sitting at bar drinking

parking for airport

neither of the rooms had bags in the cans, neither had a tv guide, and neither room had dirty laundry bags

dirty laundry on hallway floor and the smell in hallway

bar was exceptional, great food and drinks, good place and confortable

location to airport and shuttle service to and from.

clean and updated with free airport shuttle 24hrs

good service, cleaning room , very close to airport, and they has shuttle day and night!

staff and breakfast

door was not completely sealed and the lights were coming through the bottom of the door i had no room service

appreciated the free airport shuttle, the room was clean & relatively modern

breakfast was nice. staff was very attentive and friendly. the grounds was very clean.

very convient for catching flight home. staff friendly. shuttle was great no waiting

the free breakfast and wifi was okay, the room was a good size.

it didn't serve breakfast but that's ok i still love it

gym area has an outdated treadmill and 2 dumbbells

no breakfast. elevator floor needs replacing.

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

and we even had a parking space right in front of the house

the wifi connection was not very strong and was not able to work on my computer.

the wifi signal of the house didn t reach the third floor - so the only access for wifi for third

the wifi was dreadful on the 3rd floor

we liked that there was a laundry available that we could wash clothes at and dry them

had a laundry room also

very well breakfast was great with fresh spinach and fruits bed was very comfortable we used laundry , which

machines in self service laundry room wasn't working too well and the hotel staff don't actually manage it, so

we just returned from a cruise and had some laundry to do the laundry room was nice and the machines worked

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

but i also loved the amenities--having a well stocked kitchen and being able to clean my laundry were total

the desk stated the laundry was closed

we also loved the breakfast(the turkey products were much appreciated), laundry, security(key cards) and rooftop

beautiful room, exceptionally clean, great breakfast, awesome location, wonderful staff, fantastic

suite was just excellent, it had plenty of space, tables, a large kitchen, dishwasher, laundry and all you would

clean and well-equipped with kitchen and washing machine and tumble dryer so you can have your laundry done as

comfortable, very friendly service, good breakfast, generous amenities, free water supply, self laundry room,

there was a laundry room which was free to use

was told there was a pool but it was not open at the time and there was not a laundry facility i was told but

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

laundry of the sheets need to improve, sheets did not smell fresh...!!!

improve the laundry sheets did not smell fresh!!!

ice maker broke down and guest laundry present but out of order

only thing that bummed me out, was not being able to use the pool

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

good having a laundry facility on site

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room

the breakfast has some issues the laundry was not working as it should

for parking, not enough laundry service offered

supplies were extremely limited (towels, toilet paper), and needing to potentially do laundry on a short stay

kitchen was perfectly equipped and the washer/dryer inside the apartment was a game changer for kids

pool is nice but small, we loved the hot tub though

there were board games for the kids and the pool area was beautiful

the boutique sized pool can only accommodate a few people at a time.

the beds were comfortable and the laundry room made it easy to stay on top of our clothes during the trip

i loved being able to do laundry

was glad to have access to laundry facilities before heading back home in the road

laundry room

on-site guest laundry (although double the price of elsewhere) was a huge bonus to us just off an 11 night

liked having a guest laundry

the laundry works on a coin system

no overflowing trash bins in the laundry room or the vending machine area

laundry works on a coin system but the reception staff assisted with providing the necessary change

fee for parking but did not recall reading about a nightly amenity fee because there was a pool, laundry facility

no laundry service, even though there are laundry bags and a form in each room.

also, i liked the bar they had in the hotel

i had lunch in the bar and it was very delicious- but did lack variety or options for smaller meal/ snacky

very nice hotel for the price, loved the bar and restaurant

chose canopy because i enjoy having a restaurant and bar on site

no wifi when i arrived so couldn t be given key to room for hours

i paid for room with kitchen and there was no kitchen in any of the rooms

also, the gym is tiny

i didn t like that the rooftop and gym was closed

very clean, great staff, free water bottles in the gym.

staff was hard to reach on the phone for laundry services or any services for that matter.

theres no outdoor heated pool or laundry facilities that were advertised

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

unstable wifi

rooftop gym and pool was a plus

the laundry room was temporarily out of order

we used the laundry facilities, that came in handy and they were very nice

location, the gym, the laundry room, and of course the room

had all the facilities you need including a laundry

location, cleanliness, low noise levels, having a kitchenette, and the convenience of an onsite laundry and gym

breakfast was good

also, the lady from columbia in the breakfast area was very friendly very hospitable and friendly

they could have some real bacon and sausage for breakfast

a little extended time for the breakfast

big rooms and good gym and wash room

not having a self serve laundry room, and the pool bar could stay open a little later

good food, fast room service, friendly staff

not eat breakfast only room service

staff. pool

price of room service coffee was ridiculous

nice hotel with gym, pool, self-laundry and good breakfast, good value for money

the hotel has great facilities from laundry

coin laundry

laundry area useful and ice machine on every floor

maybe the detergent used to clean the laundry needs to be upgraded

a laundry room would have been great bigger pillows

from the front desk to the room service staff and housekeeping

we re hungry and tired and the check in process was quick and easy and since the restaurant and room service

we were in town for a wedding with kids who we couldn t even afford to do anything with because of the double

don t think the gym was cleaned in over a month

3 guests in the room), staff, decoration / quality of furniture, room equipment (no mini bar, no laundry bags,

house keeping did loose our pajamas by sweeping them up in the laundry when changing the bed and were unable

extremely friendly but took a long time to get our car from valet when checking out also not very pet friendly

we travel with a pet so did not get to use other parts of the facility such as the restaurant

we ate breakfast both mornings from the hotel's room service menu and it was wonderful

the spa wasn t opened understandable because of covid

construction in bar. we enjoy sitting at a bar so we can talk with people easier

wish they had a bigger swimming pool

clean well equipped room, huge bathroom comfortable bed jazz bar was really

staff, clean hotel, great breakfast and room service, fun lively lounge for the evening with live jazz

laundry was never taken / serviced.

the laundry facilities mentioned above

no laundry room

there is no laundry facilities on site

no laundry on site. no breakfast. it was closed for construction .

great staff! laundry room and gym.

2/3 of the machines in the laundry did not work.

i like that they have both kitchenettes and laundry facilities

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

best part of chateau orleans is the courtyard where you can sit and have a nice cocktail by the pool

awesome location , comfortable, clean, and accommodating., loved having a pool

pipe in kitchen wall that was not addressed during our stay

wifi didn't reach the furthest room. no parking, but was clearly stated when i booked

the courtyard is so pretty although too cold to use the pool

onsite linen service meant having *no sheets* for *two nights* when the laundry service couldn't make a delivery

very good value diy laundry

staff, no pet fee, great location, comfortable and large room

allow pets and they do not charge a pet fee

beds were amazing...location was great...my kids loved the pool table and pool.

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

the gym/ laundry rm area was needed to be vacuumed and swept

cleanliness,laundry facilities and helpful staff

the furniture in the bathroom and kitchen area needs to be updated. had lots of scratches.

the room was clean and spacious along with an actual kitchen setup.

no free wifi in room, but lobby wifi was free and fast

large rooms, onsite coffee shop, bar and restaurant

very expensive, but still required to pay for wifi service. bathroom was very mediocre.

i ordered room service once for lunch and it wasn t a great experience: when i called to order, the girl

waiting around for someone to seat me. no pool, no room service.

only thing i did not like was there was no laundry facility inside the hotel, but other than that it was very

more cabanas by the pool would also be nice

there was a nice little bar in the hotel with a small dance floor

we had a couple drinks & a few appetizers in their bar area and listened to some great music

happy hour at bar was great

good ambiance and with a laundry facility . excellent

the laundry running until 11:00pm

laundry on site

wifi

there were people hanging outside in the parking lot

there should be a laundry

although they didn't have laundry services onsite we were directed to the corner laundromat (which was a surprise

would have loved a laundry area on site.

not clean personnel not smiling not ready to serve or help no laundry

laundry facilities to use on the property would have been good.

great spot. beautiful hotel. lovely staff. love that there is an on-site guest laundry.

there was no complimentary laundry products

billing was incorrect. we were charged for others laundry, valet which we did not use

property did not have a pool on site and the laundry services were not available

we actually used the laundry to wash some clothes and that was a

laundry facility wasn't working properly.

our 45th wedding anniversary and we told the clerk and she gave us a room right across from the laundry room

they ran out of clean towels because the laundry pick up service never came to pick up the dirty towels and

two young kids slept on the sofa, which worked out fine

coffee was absolutely the best we had anywhere on the trip, bar none

good laundry room too

nice laundry facilities

the overnight host was very accommodating but explain laundry was not open at night

hotel because it had laundry facilities and when i used it, the online service did not work, the staff would

choices are limited no laundry services fridge was connected to the power but turned off from inside, which

guest laundry required coins but the desk didn't have any for change

floor laundry machines were out of order

they have a guest laundry and vending machine on the 12th and 18th floor

the have a laundry room that was available for guests

we tore it apart and begged to look at laundry or lost and found ourselves and they were very rude and could

no laundry. no breakfast.

was not great but that can be personal preference, wifi was too slow to function in the room so had to go down

pool area quiet and comfortable

continental breakfast in a nice dining room or you can take outside to a courtyard around a nice pool

just older place needs some tlc and better wifi

no guest laundry room.

no laundry (self service) facilities

no laundry facilities or breakfast

there was no on-site guest laundry.

no breakfast, you have to pay for coffee, no laundry room, ice machines were broken,