don't like the fact that they disturb knocking on the door at 9 or 10 talking about laundry check out is at 12

beds, clean, laundry available, good breakfasts, bath tub as well as shower, non-smoking, excellent tv with good

everything was great but pool was still out of commission

the wifi was strong the cable channels that my child loves was clear and the breakfast selection was very

free wifi

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

spacious and plenty of parking

parking lot smells like urine.

the stray cats in the parking lot.

it was close to a lot of restaurants. you can walk to the casino.

it was very clean and close to the casino

there was no hot water had trouble with remote. limited amount of towels .short pool hours

the location also has fenced in parking and a pool and breakfast

everything was great in the room. newly renovated. also a gated parking lot.

pool closed at 730 but it said 10p on the app

as expected for a continental breakfast

and we got there around 8 and the pool had just recently closed and it re opens at 10 am but check out is at

that i couldn t get in the pool will be there for the summer time

breakfast

i like everything it was very comfy and they serve breakfast definitely going back

was really quiet wasn t bothered at night at all pool area was clean and nice gate closed at a certain time

laundry on site

good ambiance and with a laundry facility . excellent

the laundry running until 11:00pm

no kitchenette

somebody scratched my brand new truck in the parking lot and put a 16

was bland exterior door from corridor to outside was not functioning(end where laundry located)

the towels had long black hair on them clearly not checked as they came out of the laundry

i also loved the pool

indoor pool was a little too cold to swim in i thought.

the style of the room, the staff, the pool, the area.

the pool was outside and was only about 4 feet deep. it was more or less for kids not adults.

small parking lot in the front. certain areas smelled bad. had a few roaches in my room.

the kitchen table was not as weak, but we think it is just a poor design for furniture that gets used a

good breakfast, good location and great staff! if i go back for work i will stay here again.

the staff was really friendly and helpful. the breakfast was amazing.

the free breakfast and the onsite laundry machines.

breakfast was great

comfortable bed, nice kitchen, huge bathroom

tv in gym didn t work

pet friendly with doggie bags and walking trail

post a sign in laundry room. how long is the washing and dryer machine cycle

hard to manage laundry washers

laundry facilities

guest laundry 3 out of 4 dryers didn t work.

i didnt like how my room was right across from the laundry room making it even hotter

the hotel was clean. we used the laundry and they had free detergent.

breakfast, day desk workers, housekeeping, laundry room, security, etc

no laundry service only diy

clean, laundry facilities were a nice benefit

the pool closed at 5pm so our kids didn't get to swim but we did see the pool and it was clean

one more thing, if you guys are going to offer laundry services, either have change for the customer, installed

parking is not good

away from the crowded place of new orleans. staff were very respectful. ample parking area.

excellent hot fresh breakfast

great stay and very good breakfast

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

improve the laundry sheets did not smell fresh!!!

ice maker broke down and guest laundry present but out of order

laundry of the sheets need to improve, sheets did not smell fresh...!!!

breakfast and breakfast staff very sweet and kind.

handled all of my questions about getting to airport, late check out, pet friendly, greeted every time i walked

our only problem is the poor wifi connection

great bar next door served good food

it was pet friendly which was a must for us

and book the room as it was on our route, received good reviews, was reasonably priced and was pet friendly -

if i had to say one thing it would be that i would have liked if they had laundry facilities

the spa tub the jets hurt

sooner that no water issue would be long term, no pet fee charge as wasn't even in room that

no room service, no breakfast. not stated on booking form. yet still charged for parking.

the pool was fabulous

it was not large but had a wonderful couch, and everything needed, cups, coffee, plastic laundry bag, plugs

coins at laundry room

didn t have coins for the laundry

management could have done better with having coins for the laundry service

i had to utilize the laundry room during my stay, and the stackable washer/dryer combo took 85 minutes start

they had all the utensils one might need, and even supplies like dishwasher detergent and laundry detergent

location / clean practical rooms self contained free guest laundry ud83euddfa

lots of little things here to make the guests stay more enjoyable, toiletries and lotions, laundry detergent,

everything, i loved the free laundry ,w/free detergent! i have never had that before!

laundry room was clean and free

no on site gym.

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

bathroom fan, the shower being a little hard to figure out and maneuver, and some noise from loud bar patrons

weak wifi

needed to borrow a phone charger and get late check out

the wifi was non existent

can t say anything about the wifi - we didn t use that

the hotel has its own (cheap) parking garage and the streetcar / tram stops in front

wifi didn't work well in our room on the 3rd floor, but this should be something easy to fix

good value for area and free parking!

location, pool, history of the property

been spruced up a bit more, there's a pizza bar in the courtyard (we didn't eat there) and the pool

no tv in my private room. had to pay extra for wifi. some ones dirty sock found under my bed.

had to pay for wifi

very expensive comparing what you can find in the room (no wifi)

called front desk to ask about laundry and they said no and hung up

did not inform us that guest laundry was unavailable at check in

laundry machines were broken and no answer to when it would be restored

laundry room out of service. could not order a continental breakfast.

walk in, so it made everywhere wet in the bathroom when we took a shower, and i wish they had a laundry room

laundry and breakfast and karaoke were unexpected bonuses

laundry services - only one washer/dryer

the charges for laundry is too exorbitant.

staff, location, value, breakfast, laundry (5$)

rooms were quiet and laundry was useful

self-laundry room

clean pool and rooms

the swimming pool

it had free parking, it was close to the convention center, no traffic around the hotel area

parking lot could be a bit bigger

no in room dining service. no parking garage connects to the property. snack bar closed at 3p.

only thing that bothered me was the service at the restaurants and bar wasn t good, it was lacking quality

the lobby bar had a jazz trio, one evening, playing 40's style jazzy swing

i enjoyed my workout in the gym

having access rooftop bar was just what was needed in times like this

the laundry room was clean with good machines

me and my mom used the on site laundry it was clean

the fitnesss center and laundry room were out-of service.

no enough information about the faculties, found out by accident there was a laundry onsite

we were with 2 kids, and got a really spacious room

laundry definitely needed fabric softener when washing the towels

no laundry no pool

i found the laundry and took towels from the one bin with towels

wifi in my room was too weak to use.

free breakfast bar was good, and staff was helpful and friendly

no laundry soap but the book guide said is on front desk

the rooms had easy access and the laundry was nice and clean

laundry didn t wash our clothes correctly

guest laundry was clean and everything worked great

the gym has dumb bells that go up to 75lb

large room equipped with kitchen, breakfast included.

breakfast choices are great

i think the breakfast food could have been better!

i like that they have a pool and basketball court

i had a lot of space and the kitchen includes everything i needed

cold, depressing in first floor, and the laundry bother us during staing at evening

room next door to laundry very loud should not be used

room next to housekeeping and laundry

breakfast, staff was helpful all the time!

location, very clean, staff very attentive, continental breakfast was offered & best of all, location wasn t

the laundry machines are super old and barely work.

access to room was a stretch but managed propping back door open while doing laundry

staff super helpful and facilities great including laundry etc

i appreciated the multiple options for the included breakfast and the onsite laundry

we chose it for the room amenities like the kitchenette, and finding out there was a laundry (coin operated)

the staff was great. the room was nice and clean. on site laundry wss nice

i do believe it had been washed/laundry but it needed to be thrown away

room was near laundry room, ice room and sitting area for our floor

breakfast and room excellent

the hotel is listed as pet friendly, there is really no where to walk your dog on the premises

laundry facilities are too small and the dryer barely works, and i would prefer rooms with a

extra pillows available, no laundry facilities, and the key cards and elevator only worked about 50% of the time

the maintenance guy came to the laundry room due to the washer saying error

we checked in after getting off a cruise early in the morning with three kids and suitcases, so

wifi spotty my computer struggled with the internet during typical ct waking hours, much more

no laundry services on site.

breakfast not included, but coffee bar wa excellent

charged for wifi

the wifi.

no fridge or microwave in the room. the pool was horrible.

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

had truck parking and laundry.

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

i like that they have both kitchenettes and laundry facilities

great staff! laundry room and gym.

the guest laundry was not working and was the case for the entire 4 days we were there

on site laundry

loved the pool gym and that it had a laundry facility

had self laundry, small but decent gym, a whirlpool and swimming pool (which we didn't use)

due to the virus, no pool, breakfast ,or gym was, available.

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

the gym/ laundry rm area was needed to be vacuumed and swept

cleanliness,laundry facilities and helpful staff

the kitchen had all the basic equipment one needs for a medium-length stay

pet friendly... very welcoming staff...

laundry was not available.

frequent noise throughout our stay; sounded like a laundry chute or trash drop; kept hearing a metal flapping

bed very comfortable free laundry was wonderful excellent location

was no workout room there was no washer and dry to do laundry

the property was fine but it was advertised as pet friendly and it is not.

) it was kinda weird, in front of the second elevator was a large dirty laundry bin which kept getting fuller

no washing machine available for laundry

huge laundry bins in elevator area, which also made one of the two elevators useless

also, they do not offer a laundry service even though the room has a bag and there isn't any laundry stores

cleaning of the room whilst staying multiple days and no laundry service with no doin laundry nearby

bar staff very attentive but restaurant server was not

assume it was some time of plumbing issue since room was directly beneath gym and pool

the rooftop pool was great, the location was also very handy

i loved how you could let room service know you where ready for them to clean

the bar is a fun meeting place and the staff is so friendly and helpful

theres no outdoor heated pool or laundry facilities that were advertised

staff was hard to reach on the phone for laundry services or any services for that matter.

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

i loved everything about the property but the roof top pool has to be my favorite! so beautiful

no gym!. i was ready to eat junk food and go workout but turns out everything on site is closed.

laundry was well hidden. needs a sign.

coffee pot in room, would have lived more healthy in room snack options, no room service on saturday or

amazing roof top bar and pool. great coffee bar and location is perfect.

guitar in the room, large bed, fast check in/out, helpful staff, fast enough wifi

the gym was also to our liking- with it proving a very effective use of space (best not to go at peak

it didn't have a laundry room. the house keepers knocked on our door at random times of the day.

left two large bins of laundry in hallway after 8:00 pm on one occasion

slow internet, small gym

wifi wasn't great

no grab bar in shower no pool

need to speak to the company they use for laundry service, 4 t-shirts came back with labels attached, the labels

the rooftop pool was crowded but had gorgeous views and was really fun

was wonderful from the staff, lounge, pool club, gym, bar, and rooftop lounge

the bar serves a killer cajun bloody mary

only thing i have to say that isn t so good is that i went to the pool top bar twice and seemingly it was

the laundry facility was convenient and nice

laundry service was out of order and there was no sign or notice saying so, so i spent 30 minutes

the wifi

drinks at the bar were fantastic

the girl working the bar helped the front desk was wearing a mask on her chin. kind of useless

breakfast, great room setup

the hide away bar is charming

coffee room service and treats for evening

pool not at same hotel but not sure if that was a covid situation. :)

didn't like that the pool was in another building and only by reservations and the fact that there was construction

good having a laundry facility on site

dryer did not work properly in the laundry room

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

the breakfast has some issues the laundry was not working as it should

to ask for supplies to be replenished, was told to book my reservation through a third party, laundry room

would have liked if we had the option to use bills instead of coins in the laundry

guest laundry affordable $2/load

pool, gym, laundry, onsite parking garage, breakfast, free kick back drinks.

lots of great perks, breakfast, wifi, pool, hot tub, fitness room, laundry, dinner with 3 drinks

and loved the use of guest laundry

some of the cafe staff were quite terse. the laundry service provided is expensive.

the laundry service is expensive

half of our laundry wasn t returned until i had to go and count the items that had been returned and realised

mechanical noise in the 'wall' (a/c system--sort of sounded like laundry was in the wash), but it was the kind

they were also pet friendly and welcomed our two small dogs with their own food and water

one stove burner did not work. no laundry detergent for the laundry room

choices are limited no laundry services fridge was connected to the power but turned off from inside, which

nice laundry facilities

breakfast, swimming pool, laundry

great, friendly staff; from housekeeping, to valet, laundry, and to the front desk

location, reception, rooms, breakfast, evening socials and free guest laundry were wonderful

construction, smell at entry, filthy laundry room, old furniture

complimentary laundry (on 3 different floors)

room service never offered to clean the room on the second day

they also need to remove the carpet out of all of the rooms

it states 24 hour room service &bathrobes

easy access to the casino...it was cold that day...it was nice to take the underground walkway.

room service was some of the best food

all of it !!! location to casino since i travel alone.

had no bar soap so when you used the bathroom you had to get the soap out of the shower

wish they had a laundry area for guests to use .

no facilities, no food, sauna cold, no laundry service

we went to reception and asked that they should be complained to the laundry

no laundry. :( one day, only half of the room has been made, don't know why, it felt weird.

withing walking distance to the french quarter and the casino

few small things like forgetting our room cleaning or overcharging for laundry which we haven t received back

were a big group of kids trying to sell candy in the lobby, drinks at the bar way over priced, and the dirty

hotel has great location right next to casino and walking distance to french quarter

location is great closed to restaurants, malls, casino and during marty gras close to most of the parades

this hotel is pet friendly and the staff is nice.

laundry facility wasn't working properly.

our 45th wedding anniversary and we told the clerk and she gave us a room right across from the laundry room

they ran out of clean towels because the laundry pick up service never came to pick up the dirty towels and

directed us to the local restaurants and went to kitchen and got hot water for me

very helpful staff and good breakfast

3rd day of our stay, this was okay, but on the second day i asked a housekeeper for an additional laundry bag

pool wasn't working

bed was ok. complimentary late check out at 1pm.

felt very secure kids loved the pool comfortable beds clean room

you have to walk through the gym (which always seemed busy) to get to the pool, which was annoying for gym

it was difficult to get around the laundry bins and one of the doors always remained open to see vacuums break

also, they weren't able to get us towels because laundry service hadn't finished with the towels

i would never especially if you have pets

great room, wifi, a/c, friendly staff

that they don t have breakfast included

when i checked in i was told since i would be there for over a week i would get laundry, a daily $10 to spend

i was told wrong information about laundry services, wrong amounts for on-site restaurant reimbursements and

fee was for they informed us of a few amenities including a daily $10 food/drink voucher and $20 laundry service

wasn't a $25 buffet but a hot sandwich fruit cup and juice or coffee like a kids meal the price wasn't what i

only thing i didn’t like was it was down to one pool and we had to walk all the way to the other side of the

the staff and location.. loved the gym ..

resturant room service limited options but good enough, about two blocks from the trolley

was no pool or whirlpool that was described as an amenity when i booked

the waiters in the restaurant luke were beyond rude to our kids and to

the gym is wonderful & the food from luke is great

no laundry facilities

the bleach smell. no laundry to wash clothes and no tv in the rooms.

the apartment itself was very comfortable - roomy, high ceiling, and fully equipped kitchen

it was nice to have an (updated) kitchen so we didn't have to eat out for every meal

loved having the kitchen

laundry area useful and ice machine on every floor

the hotel has great facilities from laundry

maybe the detergent used to clean the laundry needs to be upgraded

pool and laundry room could ve been better

coin laundry

hotel does not have a microwave or laundry room, the ice machine on the floor was broken, and parking is expensive

they need to use better laundry soap sheets and towels we re hard terrible. ppl w as c

serve breakfast due to covid 19 they don't put blankets in the room due to covid 19 and that the laundry personnel

the pool.

quiet inside and a refreshing pool to cool down

housekeeping made 6 trips back to laundry to find clean linen

a place says they are pet friendly they should have an area for pets to be able to pee that s not 2 blocks

wifi working

wifi didn t work in our room, i had a bit of business to complete so this was a problem

- towels in the gym are a joke - those are small face towels but not meant for working out - bar in the lobby

3 guests in the room), staff, decoration / quality of furniture, room equipment (no mini bar, no laundry bags,

house keeping did loose our pajamas by sweeping them up in the laundry when changing the bed and were unable

appointed, clean, employees were kind and friendly, gym was available 24 hrs, clean and had water available

the security guard at the pool on 6/26 around 6 pm was a jerk

pool was amazing bartender great front desk wonderful not to mention the big beautiful bathroom and

laundry had really good service the the dining inside the hotel was amazing very good

no overflowing trash bins in the laundry room or the vending machine area

i used the laundry

fee for parking but did not recall reading about a nightly amenity fee because there was a pool, laundry facility

liked having a guest laundry

long story short you will live the ness, the sheets, the food, the spa, the gym, the services and people and

the view is top notch, room service was fast and took extra precautions in to-go disposable silverware and

location, room, public spaces, pool & pool bar

wifi in the hotel is amongst the worst i've experienced. rooms are spacious but dated

the spa must be small because no reservations were available. maybe a larger spa.

chandelier bar and chemin de la mer beautiful, accomodations very contemporary and stylish with clean look and

spa one of the best i've experienced particularly the eucalyptus cold mist

maybe, a checklist of all the amenities- pool, spa, gym, vue, surrounding sites within walking distance, etc

pool service was fantastic

everyone was friendly and helpful from check in to bar to the pool

disappointed that there was no laundry room and the laundry service is just far too expensive

laundry was coin operated

no guest laundry.

the cleaner took our laundry

great laundry room. this was helpful since we had been out of electricity for days.

bar listed in amenities is used for special events only, rates listed on booking

a bar downstairs and access to the pool table would have been great

nice, very small (18 rooms), and lobby next to a very noisy bar

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like

dry cleaning charges are expensive & there are no laundry facilities close by.

no laundry facilities.

the water would come out boiling and not cool down. no room service. no mini fridge.

no casino, it's at harrah's, blocks away

wifi is stable

were not easily accessible, no towel rack near the sink, the tv was very small, no thermostat, no laundry facility

no pool and no guest laundry but other than that would definitely

spa was closed and so was the restaurant. probably off season.

super good wifi

nice bar, comfy beds, gym, etc

air conditioning, fridge and microwave, laundry facilities

the have a laundry room that was available for guests

guest laundry required coins but the desk didn't have any for change

floor laundry machines were out of order

they have a guest laundry and vending machine on the 12th and 18th floor

there wasn t a laundry facility.

guest laundry doesn't exist

no laundry facilities

no laundry room for

i like location!! need bacon or sausage for the nice breakfast.. thank you

very clean, great staff, free water bottles in the gym.

also, the gym is tiny

no wifi when i arrived so couldn t be given key to room for hours

a couple of homeless people were harassing the kitchen staff in the morning but they handled it well

wasn t what i expected, if i knew that it was a pet friendly place i wouldn t have stayed, the elevator and