laundry on site

good ambiance and with a laundry facility . excellent

the laundry running until 11:00pm

i needed handicap parking it was not available.

hotel room it was quite alright, but the fact that the door of our room opened right out onto the parking lot

laundry of the sheets need to improve, sheets did not smell fresh...!!!

no laundry facilities on site. no elevator (only stairs) to get to 2nd floor rooms.

ice maker broke down and guest laundry present but out of order

improve the laundry sheets did not smell fresh!!!

i also liked having a pool on the property

beds, clean, laundry available, good breakfasts, bath tub as well as shower, non-smoking, excellent tv with good

don't like the fact that they disturb knocking on the door at 9 or 10 talking about laundry check out is at 12

free breakfast

only thing i didn't like was the pool wasn't open and that was one of the reasons for choosing this hotel

the pool wasn t open

ok room smell agreeable personal friendly and cooperative parking sufficient spatious laundry adequate safety

wifi taller toilets in the room. so low.

the hotel was very quiet, which was especially great so that our dogs wouldn't bark

pet friendly and good location

was extremely limited had nothing my kids would eat so still had to stop to get them breakfast some where else

people kept leaving their kids in the hotel lobby to play while they were in the restaurant

if i had to say one thing it would be that i would have liked if they had laundry facilities

sooner that no water issue would be long term, no pet fee charge as wasn't even in room that

i was also exited about the jet/spa bathtub

the breakfast every morning was great

that the whirlpool had a problem so weren t able to use it

2/3 of the machines in the laundry did not work.

i like that they have both kitchenettes and laundry facilities

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

had truck parking and laundry.

guy with a shotgun with a 20round drum mag in the elevator, babies sleeping in hallways, personal laundry in

cleanliness,laundry facilities and helpful staff

she also was triple duty, folding laundry, helping guest with their laundry, and cleaning the facilities in

the gym/ laundry rm area was needed to be vacuumed and swept

big room, full kitchen. perfect beds. friendly staff

the room size was and the kitchenette

it also has an exercising room and a laundry mat in the hotel

safe facility attached to a hospital with a great outdoor pool, laundry, workout room and cafeteria

the facility as a whole was exceptionally clean (lobby, atrium, rooms, pool area, fitness center, laundry area

such as the pool and hot tub, the workout room, and the laundry room

our room was large and comfortable, and the use of a diy laundry was much appreciated

the location also has fenced in parking and a pool and breakfast

everything was great in the room. newly renovated. also a gated parking lot.

i really like that clean rooms the wonderful view and a continental breakfast

nothing. will appreciate if omelette is added to breakfast

pool didnt looked like it hadnt been cleaned in a while, saw a bag floating in it and some leaves

desk absolutely rude they overcharged for pet fee multiple times yet claim it s the

breakfast

liked that there is a kitchen area

the room was clean and the free breakfast was great.

was clean and had a pool and free ice

the location & the free breakfast.

was smaller than i expected and was located right next to the parking lot, which made it feel less private and

they were throwing water bottles running around diving on top of each other cursing playing cards kids drinking

i have stayed here before. good breakfast. clean rooms and facility!

my kids loved the chocolate batter for the waffle iron

they had all the utensils one might need, and even supplies like dishwasher detergent and laundry detergent

clothes washing facility's / laundry room included

location / clean practical rooms self contained free guest laundry ud83euddfa

free laundry room for

everything, i loved the free laundry ,w/free detergent! i have never had that before!

we also really appreciated the availability of a voucher for the gym next door

love the style and the rooftop bar is beautiful

noisy air condition, location too far away from cbd, no gym

weak wifi

no on site gym.

nothing except wifi was slow

truly appreciate the free parking, i cannot begin to thank y'all enough

- wifi was slow - paying for parking

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

i hate the bar downstairs was only open for certain events, also they didn't have wifi.

pool and grill was excellent. customer service was excellent as well

it says you have to wear a mask and people really had there kids all over in the facility without masks

the gym, pool and basketball goal

nicest, cleanest room i've ever been in, and they had hot breakfast. loved it!

we did not eat breakfast.

had to pay for wifi

know in advance it was a haunted hotel, had to pay to park in the parking lot, had to pay for wifi, no hair

was closed during our stay, no ice machine and wifi was only available at cost which seems a bit outdated

the bracing nature of the pool is ideal for a

, the pool & courtyard, close proximity to city park (we rode our bikes down the 5 miles of magazine st

called front desk to ask about laundry and they said no and hung up

the amenities, such as laundry, microwave, fridge and safe were nice

laundry was not working.

laundry room out of service. could not order a continental breakfast.

laundry machines were broken and no answer to when it would be restored

laundry services - only one washer/dryer

the charges for laundry is too exorbitant.

rooms were quiet and laundry was useful

staff, location, value, breakfast, laundry (5$)

fantastic laundry facilities and awesome bar you can drink at whilst waiting for your clothes to dry

the 2 bedroom suite was very nice. made traveling with kids more appealing.

bed and pillows were very comfy and i loved having the little kitchen and the big desk with all of the extra

pool was open & breakfast

i've never seen a pool this small...pretty much a

the kitchen

of equipment going early in morning, people yelling noist until 3am,no coffee making ,fridge,laundry,restaurant

there was no laundry

wifi didn't work in my room, no tea or coffee facilities in the room.

nice pool area

wifi didn't work in the room and that was just horrible

was bland exterior door from corridor to outside was not functioning(end where laundry located)

the towels had long black hair on them clearly not checked as they came out of the laundry

there was a variety of breakfast choices. the food was just the right temperature.

my wife tripped on it while coming from the parking

will have to consider pet free facilities for my next stay

i found the laundry and took towels from the one bin with towels

laundry definitely needed fabric softener when washing the towels

no laundry no pool

i didn t have time to try breakfast

curtains in room no wardrobe in room no safe no bar for a drink

staff was hard to reach on the phone for laundry services or any services for that matter.

of coin operated laundry facilities (mainly a business hotel and not really designed for families) and although

theres no outdoor heated pool or laundry facilities that were advertised

being charged for early check in when our room was ready

long wait time for elevators, air conditioner in room was not cold, was charged a $50 early check in fee (wasn

only thing that bothered me was the service at the restaurants and bar wasn t good, it was lacking quality

hotel bar wasn't up to much.

i enjoyed my workout in the gym

loved the rooftop bar with amazing views

no in room dining service. no parking garage connects to the property. snack bar closed at 3p.

bagged up the old towels and left the bag in the room indicating that those towels were ready for laundry

good having a laundry facility on site

dryer did not work properly in the laundry room

for parking, not enough laundry service offered

the breakfast has some issues the laundry was not working as it should

need to speak to the company they use for laundry service, 4 t-shirts came back with labels attached, the labels

the pool is also very small, reminded me of a fancy kiddie pool

super early and they were able to accomodate us with an early check in, making our first day in the city

are in the lobby of a really happening hotel - which is cool but may not be great with younger kids

pool went only to 4 ft and although the bar by the pool is open til 10 you are not allowed in the

laundry was well hidden. needs a sign.

hotel - rooftop pool, bar and cafe area downstairs

the staff was super friendly. loved the rooftop pool and the gym was good!

i loved the facilities! they had two restaurants and a bar i believe + the rooftop pool & bar

t looked surprised nor consider it serious, the vacuum cleaner spent the night in the corridor, wifi could be

veronica in housekeeping was phenomenal in helping me free up the laundry facilities after a guest tied up both

have been a little cleaner in halls and elevators house keeping left backs of laundry and trash in

i appreciated the multiple options for the included breakfast and the onsite laundry

we used the guest laundry which was $2 in quarters to use

access to room was a stretch but managed propping back door open while doing laundry

great, friendly staff; from housekeeping, to valet, laundry, and to the front desk

the overnight host was very accommodating but explain laundry was not open at night

breakfast, swimming pool, laundry

good laundry room too

hotel because it had laundry facilities and when i used it, the online service did not work, the staff would

we also had drinks at bar marilou

the food on their room service menu was amazing

friendly staff and delicious breakfast

the bar was a highlight & we were so grateful for the 24 hr room service

coffee room service and treats for evening

would have liked if we had the option to use bills instead of coins in the laundry

guest laundry affordable $2/load

we were on an 8,000 mile amtrak trip so the coin laundry on 6th floor was great

beautiful hotel, indoor swimming pool, gym, laundry facilities, parking deck just for customers, high security

great pool, gym and laundry facilities

guest laundry was clean and everything worked great

no laundry soap but the book guide said is on front desk

the rooms had easy access and the laundry was nice and clean

laundry didn t wash our clothes correctly

the pool was easy to access

fee for parking but did not recall reading about a nightly amenity fee because there was a pool, laundry facility

the laundry works on a coin system

laundry had really good service the the dining inside the hotel was amazing very good

i loved the refrigerator and microwave in the rooms and the laundry facility

had everything, restaurant attach and laundry room, room was clean

very dirty couldn t swim , the juice was very hot from breakfast, were u was your clothes the laundry was out

nice hotel with gym, pool, self-laundry and good breakfast, good value for money

laundry area useful and ice machine on every floor

we did use the laundry room and it was super convenient for us

pool and laundry room could ve been better

the fitnesss center and laundry room were out-of service.

the laundry room was clean with good machines

no enough information about the faculties, found out by accident there was a laundry onsite

me and my mom used the on site laundry it was clean

loved the bath tub spa. the room was huge. kitchen was great. ac was very cool. lots of space.

they ran out of clean towels because the laundry pick up service never came to pick up the dirty towels and

our 45th wedding anniversary and we told the clerk and she gave us a room right across from the laundry room

laundry facility wasn't working properly.

bar area was the most best place enjoy the sit down with good drinks, socialize with people and the

the staff were very friendly and helpful, allowing early check in and late check out with no penalty

i do believe it had been washed/laundry but it needed to be thrown away

room was near laundry room, ice room and sitting area for our floor

the staff was great. the room was nice and clean. on site laundry wss nice

good breakfast, fast check

you can smell an animal/pet odor on the floors of the hotel

very clean, great staff, free water bottles in the gym.

also, the gym is tiny

a couple of homeless people were harassing the kitchen staff in the morning but they handled it well

i didn t like that the rooftop and gym was closed

no wifi when i arrived so couldn t be given key to room for hours

house keeping did loose our pajamas by sweeping them up in the laundry when changing the bed and were unable

3 guests in the room), staff, decoration / quality of furniture, room equipment (no mini bar, no laundry bags,

the room and service was above expectations my wife kids and parents loved every bit of our stay

can't see why they couldn't use room service

my kids with oldest being 20 yrs old went up to the pool and was denied entry

supplies were extremely limited (towels, toilet paper), and needing to potentially do laundry on a short stay

there were board games for the kids and the pool area was beautiful

nothing really, pool is like a splash pool not big at all but was good just to dip into

convenient location. pool and jacuzzi both clean and comfortable to use.

the rooftop pool and sitting areas were nice and clean

on-site guest laundry (although double the price of elsewhere) was a huge bonus to us just off an 11 night

could not get dryer to work in the laundry

the beds were comfortable and the laundry room made it easy to stay on top of our clothes during the trip

was glad to have access to laundry facilities before heading back home in the road

i was also able to do my laundry, as b we h ad been in colorado before returning to visit new orleans

no laundry service, even though there are laundry bags and a form in each room.

the connivence of the gym by our room.

very nice hotel for the price, loved the bar and restaurant

the bar well equiped

also, i liked the bar they had in the hotel

they could have some real bacon and sausage for breakfast

a little extended time for the breakfast

breakfast was good

big rooms and good gym and wash room

also, the lady from columbia in the breakfast area was very friendly very hospitable and friendly

my only option was to let my kids out across the street and have them crossover to the hotel

good service. attentive. good bar and food.

hotel and absolutely amazing staff all around - including the bartender and front desk help

the rooftop pool was great, the location was also very handy

lots of amenities: gym, pool, spacious & comfortable rooms

laundry facilities are too small and the dryer barely works, and i would prefer rooms with a

the maintenance guy came to the laundry room due to the washer saying error

extra pillows available, no laundry facilities, and the key cards and elevator only worked about 50% of the time

breakfast improvements

wi-fi, free breakfast (included scrambled eggs, bacon, potatoes), free ice water refills, friendly staff, close

loved the pool gym and that it had a laundry facility

on site laundry

the guest laundry was not working and was the case for the entire 4 days we were there

had self laundry, small but decent gym, a whirlpool and swimming pool (which we didn't use)

everything was nice and the kids loved the pool and hot tub

frequent noise throughout our stay; sounded like a laundry chute or trash drop; kept hearing a metal flapping

bed very comfortable free laundry was wonderful excellent location

laundry was not available.

was no workout room there was no washer and dry to do laundry

we couldn t get room service due to covid restrictions so no one was able to come to the rooms

very good value diy laundry

onsite linen service meant having *no sheets* for *two nights* when the laundry service couldn't make a delivery

pet friendliness was the best

beds were amazing...location was great...my kids loved the pool table and pool.

the pool , how nice & fancy the room was , the view was amazing. the bar was also nice !

no laundry services on site.

breakfast not included, but coffee bar wa excellent

breakfast was good-- bar was good but did not serve frozen drinks staff was great

the pool, the bed was comfortable, it was peaceful and the stuff was nice

bar personnel s

the pool

no hotel bar and pool in basement

gym was also super nice

the hotel bar is always busy and has happy

the hotel is spotless and the pool and workout room are so very nice

was clean , there was ice machine, laundry room, mini fridge and the pool was kinda on roof top and was pretty

floor laundry machines were out of order

the have a laundry room that was available for guests

staff definitely could have been better me and my friend was washing a load of clothes n the laundry room and

the guest laundry areas were often in use by staff for towels

laundry service was out of order and there was no sign or notice saying so, so i spent 30 minutes

the laundry facility was convenient and nice

the guy with the hat in the evening shift was very helpful, and also the guy at the bar on tuesday evening

didn t get a chance to use the gym but i think i would have been more inclined to if the gym had more equipment

shower. bar tender girl

) it was kinda weird, in front of the second elevator was a large dirty laundry bin which kept getting fuller

no drinking water and no laundry service

no washing machine available for laundry

only missing piece (which is not really a big deal) was the absence of any laundry facilities

i didn't like seeing the dirty laundry containers everytime i got on and off the elevator

3rd day of our stay, this was okay, but on the second day i asked a housekeeper for an additional laundry bag

was free wifi offered? i was not aware of this.

no breakfast

the gym is quite worn, with heavily used equipment, and could really benefit from an update

pet fee is too much

housekeeping made 6 trips back to laundry to find clean linen

awesome location and great unit - had a kitchen and loads of room

enjoyed the two queen beds, the mini living room, the mini kitchen with the spacious counter top, the extras

plenty of room, nice kitchen area

we loved everything about this room from the in-suite kitchen to the large walk-in shower

self service laundry was used great idea

we liked that there was a laundry available that we could wash clothes at and dry them

also has guest use laundry facility which is great on a longer trip

very well breakfast was great with fresh spinach and fruits bed was very comfortable we used laundry , which

t reminded about breakfast time or informed of what floor the roof top bar, fitness center, and laundry was

the desk stated the laundry was closed

sucked, no pool, no laundry facilities, no business center, no real bar , no restaurant, no jazz

we also loved the breakfast(the turkey products were much appreciated), laundry, security(key cards) and rooftop

but i also loved the amenities--having a well stocked kitchen and being able to clean my laundry were total

although i was already prepared, the kitchen included utensils also

i have dirty laundry towels in front of my room all day and night when i check in and when i left

there is no laundry facilities on site

laundry was never taken / serviced.

no laundry on site. no breakfast. it was closed for construction .

no laundry or breakfast offered so overpriced

laundry room had a dead bug and no maid service due to covid, however the staff was exceptional

the staff was very helpful upon arrival and gave helpful information on laundry services that were available

the bed was lovely. laundry facilities were excellent

laundry facilities ice machine and complimentary bottled water each day in our room

took way too long for room service