helpful staff. cozy dining area. late check out hours.

parking, clean, staff was friendly

room service very good

only gripe was the breakfast bar not being open

the morning breakfast was the best i have gad

very friendly staff and i was able to do a late check out with no fees

sanitizer needed in the gym

the gym looked good, but i was not there long enough to use it

gym was rather limited with broken treadmill and not much floor space or mats tiny shower- was fine

no bathtub for kids to take a bath however we did just fine

good location, away from the crowds and near a subway. friendly staff. late check out time.

i appreciated the late check out they offered

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

the 10$ coupon for breakfast was fully satisfying

would have liked to have an ice machine on my floor and/or the option of room service and while the voucher for the bakery breakfast was nice, we were also pretty done with

and late check out was allow only to one room

i even asked for a late check out and was granted it no problem

watched a broadway show and came back late but felt safe walking back as a female and with my daughter

practically no wifi in our room

comfortable room. nice gym. good location.

us almost 2 extra hours as late check out

got 30 min late check out

location was close to subway and not bad. they were helpful about late check out.

sign indicated it was for gym, water, couple snacks

there were no laundry facilities and the public one across the road was very busy and grotty

were able to accommodate an early check in & a late check out

offers breakfast & a late check out of noon

nothing for kids to do

3 $ for childs, you have to download the nj transit app to purchase the tickets,( on holidays, kids ride for free)

that the swimming pool was cold and not heated and that they don't have complimentary breakfast.

of the location is perfect for going into the city, and the staff was great with me and gave me a late check out without complaint

fitness centre was

my kids loved breakfast especially the

staff, clean room, really close to the bus stop to go to ny, is 8,50 adults and 3,90 for kids 3-11 round trip

perfect room and breakfast

the manager accommodated with a late check out which was great

asked about early check in they made us pay an early check in fee cash

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

the morning breakfast was on time and never ran out of food

free breakfast the staff was very friendly and the rooms were really clean and smelled clean

late check out

friendly atmosphere, very clean, big suite, perfect location, staff were terrific, pool and sauna every day

would still go back but never order room service again

spacious room, clean, gym, pool, sauna excellent, polite staff, great location, quiet etc

the gym is excellent

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and the other on the day saying they had no note of it

staff were lovely and very accommodating with looking after our bags until room was ready and a late check

staff were very accommodating with early check in, late check out, holding luggage and providing directions

we couldn’t use the fitness because they stored customers suitcases there

there's a fitness center

breakfast hour should start at 6/6:30am including weekends since tourists start their day early.

one staff member was very helpful in letting us have a late check out

it was very handy to have a guest laundry available

door to the bathroom

wifi terrible

i loved that they had a laundry room and after three

i understand that guest can request late check out, but normally, the hotel does offer other option, however, they offer us a king bed

and water on the floor … manager was kind enough to give me a late check out

due to my late night flight, i was granted a 2 hours late check out extension

they were okay with early check in and late check out

was some confusion about my late check out of 6pm booking

patrick's day parade was that day and many guests changed to a late check out

view is the best gym is good

full kitchenette, fantastic high corner rooms

view, kitchen

guest laundry

our bags for us free of charge for the rest of the day after check out and also extended a free late check out up to 1pm

room was ready when we arrived earlier than check in and we were permitted a late check out

bar downstairs in lobby was closed on sunday & mondays

watch your toes on the bed legs gym was not great

self serve laundry would have been helpful

option for late check out beyond 5 pm

we liked a late check out time

location, i was given 2 hours late check out- thanks to the night time reception

i was also granted late check out

asked at the front desk for a late check out paying for an extra charge and was roughly informed that it was not available

she gave us a late check out, since it was so late

they didn’t charge me for late check out.

was a very convenient location and allowed for extremely late check out as well as discounted parking

we arrived late after 12am and had overslept

park / museums / out in hk / midtown all is in walking distance checking out was easy and had late check out which was extra charge but worth it to relax before travelling home and storage for

robot butler broken and the front desk couldn’t hold 2 bags for an hour, she did give us late check out which was great

of luggage storage for early check in or late check out

contacted hotel to ask for late check out and got an immediate response

i needed a late check out and they offered an extra hour complimentary or an extra 3 hours for a fee, which i

staff, they were all so kind even if u has made late check out, they guaranteed you felt like

they apologized and let us know that the couple prior to us had a late check out

decor, clean rooms, convenient to madison avenue, hotel were very accommodating with late check out

the rooms are huge and comfortable by new york standards. bar and restaurant are great

com does not appear to have access to their suites room service pricing and bar a bit expensive but generally good quality and staff are

coffee and pastries in the bar were too expensive.

great bar food

peter gave us a late check out which was really helpful because we weren't flying out until late

we requested an early check in and late check out

i requested for a late check out they gave me 1 hour extra

the hotel charges ~$15 per day for wifi. late check out is $100.

our flight was late afternoon and we asked for a late check out

arrived late at night and there was always someone to greet us

lux), they upgraded us, we received the room

late check out, comfortable bed, decent room size

until checkout, & each room is allowed 2 free bags, & we had a suite, so they charged for the kids suitcases, & any shopping bags

breakfast and their room service

one member of staff gave us a late check out,but we got a call asking why we hadn't checked out

the flexibility with late check out

rude staff, poor breakfast, and advertise late check out that does not exist

fast elevators, decent breakfast, late check out option, and they let us check in early too

my son enjoyed being able to go to the gym with my supervision

early check in / late check out / upgrade ! what is not to like !

management allowed late check out

we asked for a late check out and they couldn t accommodate, i explained that i m unwell with the flu and

was able to get late check out on day of departure

gave us a late check out free of charge

location… super comfortable beds… helpful staff… early check in and late check out.

staff were very helpful and kind, answering all questions, and they were kind enough to give me a late check out and keeping the luggages at the hotel when i went out for food before my flight

late check out of 12am which was good

i also asked for a late check out and it was granted at the concierge

i was traveling with one of my kids and the bunk bed room was perfect for that

no late check out although only 1 hour and i'm the priority club member

was very welcoming and danny helped make this a convenient experience and provided us a with a late check out when we needed it

jae, extended late check out for us and extended our free amenities deadline after he knew that the service

i asked for a late check out and the front desk was very accommodating

th charge) and late check out.