wifi was good for emails and surfing net, didn t try streaming on netflix though

was great, parking available and free wifi

the wifi was good

the wifi was stable

the bed was comfortable, the shower was hot with good pressure, and the wifi worked well

wifi did not connect but again not the end of the world for me

wifi given that it was a business trip

couldn t get wifi to work in the room.

wifi at all obtainable in our room, room 6

i had difficulty connecting to the wifi with no password given in the room information

for work, late check out was available

location was perfect for what i wanted. wifi was strong. nice welcome from staff

convenient location fair value free parking free wifi nice en suite

guest wifi didn t work, eventually given hotel private wifi access

ad to ask) no menu in room or information about restaurant opening/closing times or

iron, hairdryer, tea/coffee/biscuits, shower gel, abundance of towels, free wifi

staff were really helpful when we needed an earlier breakfast and made it no problem at all, in lovely

enough we could only check in at 9pm ish because we have kids

we had had breakfast too and there was definitely no complaints, they even gave my boyfriend some extras he

on the full english breakfast was good except for the tomato which was served cooked but cold

location and staff where very helpful even when they had to go to the other bar due to a small keg fault

breakfast was exceptionla the staff were great got in very late so to late for wifi use did i say the breakfast was great cos it was the full english freshly made with high

the tv in my room was prety poor ro reception on a lot of channels wifi poor

we couldn't access the free wifi in our room, again we didn't complain as it was not the biggest factor for our stay

was not told about wifi/given details on check in

cozy bed, great room, lovely all round plenty of free parking and probably the quickist wifi ive even used

breakfast was good and free wifi is a good perk.

room was nice and spacious, wifi was good and free to use.

could only get wifi on one device

the wifi was good and able to work effectively without upgrading

food is good, staff are great, wifi is fast and plenty of parking

wifi is free fast and strong connection

wifi was not always working great

clean and comfortable. good quality bedding. free wifi

wifi which was simply inadequate

nice breakfast, wifi was terrible

wifi worked well

wifi didn t work

couldn't log into the free wifi, both my husband and i tried several times over our stay

extra charge for enhanced wifi

wifi was a nightmare

at times the wifi kept going off however it really wasn't a huge issue at all

oud) didn t work in the room, though i never asked if there was an alternative

wifi would not allow use of facetime or skype

wifi reception in my room, bathroom extractor not working and beginnings of mold growth on bathroom

wifi

all the rooms have wifi, it tends to go slow at unpredictable times (very early in the morning) which is frustrating (+) tv and wifi in the room (-)wifi in my room was rather slow, everything else was fine. (-)no wifi connection in room (-) wifi in room was terrible (+)mock spanish exterior lovely. car park. lovely hot water bath. free wifi (-)the wifi was very patchy and frequently dropped out. (-)wifi was patchy, bathroom dated but adequate, no lift (+) the tv worked well and there was free wifi (-) poor wifi

once did anybody do room service of any description although a sticker was placed on the door the one day saying it had

all enjoying the night and the bar shut at 01:00 without any notice

free parking

loved the location, parking, lovely clean room. staff friendly.

great bar and restaurant and excellent breakfast

check in to the bar staff, the service was excellent and the room was lovely

immaculately clean and tidy from the room, bar area, restaurant and staff

mins from the train station which was a great help when the rain came down plus the place has a bar facility followed by a restaurant also a cosy lounge or relaxing area it’s also linked with

trying to find a negative but couldn't,it's a lovely hotel great bar and beer garden, great breakfast and the staff are so nice always smiling and couldn't do

wifi kept dropping out on second appliance (kindle) breakfast was barely warm, beans too sweet and (-)wifi not good in room 11 (-) the wifi kept dropping out and given that the mobile phone signal is a bit sketchy in the area (barely (-)nothing really other than i struggled to connect to the wifi (-)wifi was unavailable in my room. (-)wifi service was patchy in room 68 (-)didn't like the fact there was an open wifi system even though i have a vpn network with a low mobile signal on two networks ee and o2 it (+) good wifi, easy to connect (+) the staff worked on my wifi problem, and found a satisfactory solution for me, albeit by moving me to another room where (-)wifi in my part of the hotel was not working - no wifi signal obtainable

plenty of parking available

plenty of parking

friendly staff...parking and nice room

extensive parking available

kids bedroom with tv exceptional main bedroom and

the night time entertainment for the kids was brilliant

to do onsite and we was made up to let my grandchildren experience the boat slide opening up the kids love it wow yeah it's

kids loved it, great room, staff friendly and very helpful

only thing i would say is the bar being of at 11 because most hotels are 24 hour bar so i think it should be

was unable to log on to the hotels wifi

the wifi was superb

only thing that marks the place down is that wifi didn't work in the room

clean. comfortable room with good wifi. staff were friendly.

wifi was also really good in all areas of the hotel

was very good as we had long days ahead of us at the open golf at hoylake, the second morning travelled to leeds bradford airport for a holiday to bulgaria

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

staff were extremely welcoming and although i did not use the gym, it looked sufficient to burn off a bit of stress

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me taking my partner and my breakfast to our room so

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

an early check in , arrived a 11

good bar and restaurant in adjoining building

the hotel is separate to the bar and the bar is lovely sitting outside on a night while the lights are on is so peaceful at last

location is perfect for me cos to the motorway and there is a great bar and restaurant on

bathroom a little dated and leaking shower but overall a good stay was just disappointed with the breakfast

this hotel and bar especially the bar section has everything a customer needs to enjoy themselves

also the bar below has a great pint of guinness at a very good price

the bar downstairs is welcoming, the staff and locals are really friendly

were greeted in the bar by a lovely friendly young man he took us to our room & showed us the breakfast room ( which we

the bar downstairs was quiet, cheap, and friendly

wifi was very good

good size room with all facilities, comfy bed and excellent wifi and tv

-hairdryer -iron -free wifi -gym access

the room had no fridge to keep drinks cool and the wifi in my room had a weak signal

stunning, big, modern rooms with high speed wifi

lovely room. comfy bed. nice bar across the way. on site parking.

easy walk into square for bars and restaurants

liked the decor in the restaurant and bar

we stay in warrington, very comfy, great location, good value, like fact hotel/restaurant and bar in separate buildings as quieter for sleeping

the phone went to check, retrieve it and called us back to let us know-thank you the staff in the bar were equally as good and the food, including breakfast, was delicious and not overly expensive

location excellent, quiet, very handy ev charger

easy access to ev charger in car park

we were given directions to our room by the young, friendly, professional bar man, who also checked what time we were likely to be

our taxi didn't turn up which was kindly booked by the bar staff

this car park even has facilities for ev charging

solid wifi, good tv, large desk, good shower, plenty of parking with roving night security, comfy bed,

hotel friendly for pets and wifi for free

free wifi defo b bk again

needs free wifi as standard

not clear that wifi was not included in price, only small addition but not what was expected

good location. lovely pub. bar staff friendly. food excellent.

) pleasant, quiet bar with original features, a traditional juke box and relaxed staff

one of the staff members offered to charge our phones at the bar when the plugs in our room fused, which was helpful

some of the bar staff should learn to smile more

great bed big tv quaint old bar area. nice bathroom great location opposite station

excellent stay. comfortable room, nice bar area and lovely breakfast

also great unlimited use of the ev chargers for

will do there best to help you, breakfast amazing, always stay here when i go out with my big kids highly recommend the pkace, inside quite stunning aswell , try it out

it was reasonably priced and had a very nice breakfast included in the price

friendly staff. close to family. close to transport close to laundry

staff very friendly and helpfull. good wifi. cheap

bath tap dripped all night wifi kept dropping out building looked tired, worn in general

im a repeat visitor here like location,staff wifi

bed linen and bathroom were clean and comfortable. hotel wifi v quick.

and location worked for me, good beds, good wifi, shower and a good pub across the road

drinks are cheap in the bar ud83eudd2a

room, very comforting after coming back from the all nighter :) also convenient downstairs bar and an easy walk to wigan town

very querky. comfortable bed's. although there is a bar downstairs we didn't hear any noise

staff, location, rooms, bar , cleanliness

atmosphere as you come in lovely bar and restaurant facilities nicely spaced out seating very comfy bed very quiet at night and fab

comfy bed froendly staff great breakfast

the breakfast was quality as was the gym

24 hour gym breakfast included clean helpful staff

staff are very friendly hotel spotless gym is small but good

was explained happily and professionally, the room was clear and clean, the communal area has wifi

has a tiny kettle with tiny mugs, an old - school telephone, a big tv, and good wifi

having to pay for wifi and breakfast being priced at 11-15

slow wifi

free wifi a little poor but not to bad

the wifi the staff were cheerful the space

haven't done anything to improve the wifi in the 3 months since i first stayed there

we were engaged in research so the free wifi was a bonus

the wifi was slow and intermittent where our room was

good wifi

wifi to expensive

wifi weren t the best

long check in, tv very small, only 20 minutes of wifi in your room

no instructions for on demand movies and no password for wifi

wifi is not free

staff were lovely too and the bar is a hidden gem

great for family with kids as the bar is not policed well on who they let in

very friendly staff and local bar

cleanliness helpfulness and a great breakfast.

we were upgraded to an apartment which allowed us early check in

was no spa available, the pool was closed down however this was not stated anywhere when booking

pool & fitness area was very good

small gym and spa ok

friendly staff, clean rooms, bar food good too. didn't have breakfast

nice clean pool area, good gym

very good value for the money and very friendly staff, same for the bar and restaurant

(a quick word at the bar and we were sorted out in a very polite and efficient

welcome, clean property… access to bar easy and great food and drink selection

staff behind bar were so friendly and welcoming

what we was after (5x lads visiting for a football match) i called 2 weeks prior to request early check in which was not a issue

very good wifi

was fine and the wifi worked well

wifi wasn't brilliant, so i gave up on it

free parking and free wifi

the room was adequately sized for a family room, free wifi is a bonus.

asked for a late check out and they didn't mind,, free parking,, really excellent value for money

the bar downstairs had a lovely atmosphere and it's steps away from anfield

the staff on the bar are so friendly, their hospitality is the best we’ve ever had

and accommodating our early check in due to early flight even they gave us a better room that ours ease of access with

pub and lovely rooms above the staff were excellent and very helpful and polite the bar is within 5mins walking distance from the stadium free parking around the pub but if you can

i loved the liverpool memorabilia, the staff behind the bar were brilliant.

2nd time staying at the arc and ideal location if you are attending a match with young kids

the bar accommodated our needs and breakfast was amazing for a hangover

very friendly staff that facilitated early check in and left luggage storage

about it was just perfect, the staff were amazing so friendly with us all especially my kids i would definitely recommend staying here

the hotel catered for different tastes and my kids enjoyed the variety that was on offer

i put my home number in at reception and wasn t able to access the menu or wifi

the wifi dropped out on several occasions, which was a pain, but not a major issue.

wifi wasn t great and the tvs not smart tvs

phone

wifi could be faster

with wifi connection at 1st but got there in the end

water in the rooms, wifi was weak, impossible to get a taxi reservation for pick up from this location, i nearly missed

free wifi - decent connection

for no hair dryer, remote or working wifi they were apologetic but it should have already been taken care of before we arrived or

i had to go down just to ask wifi password

com and through the welcome pack left on the kitchen counter

the match and he was extremely friendly to us and even posed for some photos with us and our kids

the sofa bed was a bit too small for two big kids.

you can see the stadium from the front gates of the hotel 10 out 10 definitely will be back, even kids loved it , thanks again

excellent bar and outside area

the bar next door can be noisy but at 11pm it all shut down and was much quieter.

a while to get drinks from the bar a couple of times

clean hotel with cosy wee bar attached (nice choice of beers) staff were very helpful (in particular jennifer)

bar area very stylish and good selection of beers

may put off some people who are expecting a more welcoming private access, but access through the bar is also possible

lovely rooms. great staff. good bar menu

out door accessibility to kitchen

kitchen had fresh milk which was a bonus for the coffee

the kitchen was also stocked with free basic breakfast

kitchen is amazing!

out of the goodwill of the provider we were ovolone to do an early check in overall communication was excellent

been staying on the 1st floor and were witnessing a football game from the bar downstairs, so the soundproof is quite poor

maybe out of the area but so worth the stay staff couldn’t do enough for you in hotel and bar the standards decor outstanding well above a 10

the bar attached to the property downstairs was lovely to just pop down to have a drink

the staff both of the hotel and the bar below are accomadating and very friendly

for 3 nights in a suite as there were 3 adults and 2 kids

breakfast excellent

very relaxed hotel, bar with live football & pool table

breakfast better than expected. very reasonable bar prices.

asked for early check in prior to coming and was told when got there we couldn’t get in early and would

breakfast wasn't great

staff were welcoming and early check in late check out.

huge variety of everything needed for breakfast.

breakfast was lovely

hotel was clean rooms were spacious the swimming pool was nice and warm and the bar was reasonably

the pool and spa was brilliant very clean and therapeutic

bar area for a drink in the evening

nice lounge in which to relax, bar area and breakfast room

we felt very comfortable not just in our room but in the bar and tv room

to the railway station supermarket nearby , had parking and the hotel had a lovely lounge and bar area will definitely use this

breakfast was amazing! - cereals etc and then a good old fry up

the wifi was really slow

the wifi/internet connection is pretty slow.

no complimentary toiletries wifi slow

i did not try the wifi

wifi was excellent. prices in bar/restaurant very good.

no towel heating rack.no welcome pack with wifi details.only two large towels.

wifi. couldnt adjust air conditioning.

wifi was a bit temperamental.

wifi could ve been better

wifi was slow

wifi access

& i the lady on reception -

could not connect to the wifi on my iphone.it needs boosting.

wifi was absolutely fantastic

the wifi fades away after 10pm

the receptionist took our car registration number and told us that we would not have to pay the parking fee

additionally ,we received penalty notice for parking on -site 60

excellent location and staff attentive. also free parking.

100 if not paid in 2 weeks)

very clean, in a great location, 15 mins from the airport, nice bar and nice friendly

location, clean beautiful restaurant and bar area

exhibition about stuart sutcliffe the original bass player in the beatles in the bar and up the stairs

hotel with a cute bar area and dining room

a nice bar area too

wifi also free

wifi was reasonable

for work it had the three things we ask for, wifi, parking and a good breakfast

staff r great food is wonderfull clean and comfortable good wifi

arrived late, so this

kitchen well stock with drinks and snaks and plenty of choice for breakfast

the room for the price was well above my expectations and the food which they supplied in the kitchen was another bonus

great location and perfect breakfast we had everything we need and all the facilities were perfect

beds were super-comfy; the bedroom and bathrooms/kitchen were spotlessly clean

the kitchen is well equipped and there was plenty of food

wifi signal was poor and mobile phone signal too - but it's in the countryside !

wifi too slow other than for email

wifi, no excuse not to improve this

wifi strength across the hotel special the hotel rooms

good for business stay over , good wifi, good shower

was up for scratch, dusty, black mould, shutters are down, can’t open windows, no kitchen facilities, no plates or cutlery, stinks of weed and people playing loud music and swearing

the price i paid, i was really underwhelmed by the facilities, a kettle, but no sink in the kitchen, bathroom sink was too small for kettle to fit

room did not have kitchen as per advertised

photos on here suggest there is a kitchen area - there is not

small kitchen with no sink

looked amazing but the food took a very long time to come out, some of it was inedible and the kids meal came out on a roasting hot plate

there was plenty of choice for breakfast, which you order at the bar from a menu

kids food was especially good

stay for me and the kids

lovely and modern, comfy bed in a large room and the food is great especially the breakfast.

they have a back garden which is nice to sit out in the mornings and have complimentary breakfast and cup of tea, at night time the lights look incredible

breakfast was good as well as the showers, bed & complimentary coffee &tea

first class breakfast

breakfast option simple and perfect

hospitalty very good late check out free

couid not get connected to wifi with an up-to-date ipad! no problem with android phone.

bed was very good, good nights sleep. good wifi. very clean! staff helpful and courteous.

strong wifi in the bar and bedroom so i could catch up with some work

wifi speed

ch needed

fast wifi

very warm room comfy beds soaps towels ect free wifi

music in the downstairs bar on the saturday evening which could be heard in our room, with young kids a possible consideration but it caused us no bother and we would definitely return

arrived slightly early for the room so were shown through to the bar and received a complimentary glass of prosecco each

location for both stadiums, town centre 10mins away, near by kfc and mcdonalds for the kids

kids felt really comfortable staying there

room was big enough for our short stay and had a really cool bar downstairs which was really convenient for a few drinks before heading off into the city

we had drinks at bar which was fun

bar served bottled lagers and various wines and spirits till late

the spa bath was broken so room wasnt worth money

so i felt incredibly comfortable sitting in the hotel bar for a drink

hot food available at breakfast because of kitchen issues, which hadn’t been advised to us before our visit

in my room did not work and neither did the wifi sadly

wifi connectivity could be improved.

the wifi was weak

designed hotel with excellent facilities

art from poor wifi) and very helpful staff, all in an excellent location

one bedroom with tv and wifi included in price, small kitchen with cooker to make your own meals and save a fortune eating

couldn't get wifi in the room which i didn't know in adavance.

wifi not always available in room

we didn't have wifi in our room

esumably because it was in the basement)

was on the last floor, so consequently: the wifi could not be used as the signal was too weak, and the water pressure was very low

bedroom for single occupancy with en-suite facilities and a fabulous breakfast incl good fast wifi signal and a large

wifi requires you to re-connect and re-enter password every day. it is a minor thing.

the coffee could be better; the wifi was a bit slow late in the evening;

wifi is poor in my room.