cosy bar downstairs

historical buildng, great atmosphere in the bar , service fantastic and after a lovely evening finished with a great nights sleep

had a meal in the bar on the night followed by breakfast on the morning reasonably priced and good food

our taxi didn't turn up which was kindly booked by the bar staff

location excellent, quiet, very handy ev charger

wifi was good

couldn't log into the free wifi, both my husband and i tried several times over our stay

wifi didn t work

wifi was a nightmare

the wifi didn't work and during the night the coridor was

they tried to fix my wife's wifi connection even though the issue was with the phone rather than the public wifi

phone

it was a struggle to login to the wifi. i ended up not managing at all.

wifi was limited just for emails no free browse breakfast was very ordinary noting speacial

wifi wasn t great and the tvs not smart tvs

the bar is well stocked and offers a good selection of draft beers, etc

exhibition about stuart sutcliffe the original bass player in the beatles in the bar and up the stairs

a great little bar and breakfast was excellent

a nice bar area too

hotel with a cute bar area and dining room

very relaxed hotel, bar with live football & pool table

breakfast was very good

decorated in the style of the house's age ,fun can be had with the lounges pool table, tvs and bar ,ouside decking through the french doors

early check in was helpful,

they let us have an early check in

the receptionist took our car registration number and told us that we would not have to pay the parking fee

100 if not paid in 2 weeks)

additionally ,we received penalty notice for parking on -site 60

excellent location and staff attentive. also free parking.

large room, good size tv and good wifi

haven't done anything to improve the wifi in the 3 months since i first stayed there

good wifi

please improve the wifi..it is woeful..

the wifi the staff were cheerful the space

property and decor, staff couldn’t do enough, was offered complimentary breakfast which i didn’t expect

the hotel bar was quite small but provided a great facility to allow social interaction between all guests

very close to the stadium. nice breakfast in the morning with limited choices though.

early check in was granted with no charge, on site free parking was available, the breakfast was a

not good choice for kids

very good wifi

wifi wasn't brilliant, so i gave up on it

room really good standard, breakfast included with plenty of choice wifi free and works well

was fine and the wifi worked well

wifi was crap

wifi in the hotel was terrible

wifi. couldnt adjust air conditioning.

wifi was slow

rooms are clean and comfortable, good wifi, breakfast ends at a reasonable time so you don t have to wake up too early

wifi was a bit temperamental.

breakfast was good as well as the showers, bed & complimentary coffee &tea

hospitalty very good late check out free

they have a back garden which is nice to sit out in the mornings and have complimentary breakfast and cup of tea, at night time the lights look incredible

first class breakfast

good location, breakfast, cheap double room for two and friendly and helpful staff

could never connect to the wifi, slow shower water .

not good wifi signal

the wifi worked very well and the huge double bed was comfy

you can call it that) is that the wifi connection is a bit bad when in the bedroom

only negative side

my husband and i were doing one night away from the kids in the city

exceptional meal in piano bar and

was lovely, spa bath very relaxing

of plugs, illuminated mirrors, great blackout curtains all the staff were lovely dining room and bar

spa bath was very nice

wifi wasn't available for the whole stay - error message 'no internet connection'

i was to be very picky, i'd have liked the wifi code available in room, and an a la carte menu for the restaurant

the wifi was weak

wifi signal was a bit intermitant

we also had issues staying connected to the wifi, particularly as a 'check in' through facebook was required

(a quick word at the bar and we were sorted out in a very polite and efficient

we arrived and he was lovely, we got back from the charity footy match and the staff behind the bar reserved us a table no fuss

staff, the bar downstairs is great

what we was after (5x lads visiting for a football match) i called 2 weeks prior to request early check in which was not a issue

staff behind bar were so friendly and welcoming

really appreciated all the little touches and having food available for breakfast and snacks, it really makes a difference

met the owners in the morning making coffee in the fab kitchen facilities

julie could not have been more hospitable and we were able to help ourselves to tea, coffee and breakfast items and cold waters from the fridge

place was absolutely spotless, the kitchen was well stocked for a continental breakfast & the location was also

breakfast was delicious too

location comfort cleanliness and free wifi in the room

walk corrider wifi work

the only bad thing is the weak wifi in the rooms.

esumably because it was in the basement)

wifi kept disconnecting

was on the last floor, so consequently: the wifi could not be used as the signal was too weak, and the water pressure was very low

wifi is poor in my room.

bedroom for single occupancy with en-suite facilities and a fabulous breakfast incl good fast wifi signal and a large

lovely breakfast rooms clean and comfortable staff were brilliant wifi great

the coffee could be better; the wifi was a bit slow late in the evening;

the bar downstairs had a lovely atmosphere and it's steps away from anfield

bed comfy, great location, spot on for the football, parking over the road x pub downstairs, bar staff, lindsey i think was lovely

being above the pub was a great experience and the staff in the bar were wonderful

there to go to the liverpool v arsenal game the atmosphere in the bar was great the room was clean and modern and walking distance to the ground great value for

staff are great and attentive. great support on early check in. location is close to anfield

was offered to pay for early check in but i had plans anyway

the room was comfortable and spotless and the mini bar even though we didn't use it is a nice touch

than you would expect in a budget hotel, great attention to detail, down to glasses, the mini bar and the lovely

the mini bar was just basically the same price as going to the shop

no bar or cafe.

early check in, friendly staff, ability to leave our bags in reception on check out day

the bar accommodated our needs and breakfast was amazing for a hangover

the hotel catered for different tastes and my kids enjoyed the variety that was on offer

about it was just perfect, the staff were amazing so friendly with us all especially my kids i would definitely recommend staying here

there's also a small bar downstairs if you fancy a drink once you have arrived

the hotel itself is amazing, bar area, rooms, everything gorgeous and modern and spotlessly clean

easy to check in with staff in the bar below who were really friendly

bar attached, so homely, loved it

the staff are more than lovely and there is a great bar attached

we were staying for a friends surprise birthday and asked for decorations to be displayed in the bar which was no problem for the staff and they asked if there was anything else we needed help

clean, excellent location with everything on your doorstep, wonderful staff and a great bar to relax in just below

bar in the reception area with a variety of drinks staff very friendly and couldn't do enough for

the cute little bar area was a nice touch too

was way too hot and stuffy and right outside our window was a kitchen vent going off all

got confirmation that we could have an early check in from bookings

a takeaway shop and unfortunately our room was right beside what i assume was the back of their kitchen

the comfort levels are good and i always feel looked after by the staff in the hotel and the bar

joanne was so lovely really made us feel safe in the brownlows bar downstairs when an unprovoked incident happened for being a small women she handle the

went to brownlows bar and found it to be a great bar for a drink or two and the lady behind the bar serving was very

the only thing was how crowded the bar was when we went to check in but that can’t be helped!

loved it staff are great clean rooms bar has great staff as well deffo 5 **

staff were excellent early check in and lock up for bags on check out the staff were very welcoming and

the bed was comfy and they donr late check out staff were friendly

staff upgraded early check in

room was just down the hall near the breakfast/ bar area was brilliant located near city

all positive. the bar was a little small.

comfortable beds, clean, solid wifi and just an all-round enjoyable stay

spotlessly clean, civilised, good wifi, great team and a top breakfast.

wifi not allowed to store carton of milk for tea in fridge

wifi is good

breakfast was excellent - the way to the center some minutes only the internet - wifi

for the package including the wifi which wasn't accepting the voucher code so didn't have wifi until late in the evening and when

that you have to pay for wifi

wifi was disappointing

jacuzzi not functioning. window draught. small wifi in bedroom.

no free wifi in room

value, clean room, friendly helpful staff and a decent continental breakfast

we didn't have breakfast

the hotel provides an complimentary continental style breakfast included within the price, which is a added bonus

location and value are great, the staff are fantastic and very friendly a nice continental breakfast

no complimentary breakfast on a week day

the decor is fab staff are so friendly the bar was great

the 24 hour bar was a massive hit

everything, decor, toilets were black which i loved mini bar was marshall amps

restaurant and bar staff also excellent, friendly and so helpful

the day before to ask if we could get early check in was advised we could we on arrival was told our room wasn’t ready and the lift was

maybe a slightly early check in time than 15.00

breakfast as always at holiday inn

i was able to get a late check out

were quality, bar was open late to have a few beers on the way in from a night out

check in and late check out

excellent gym for the size

room was amazing the room was a good size and the kitchen was fully equipped with everything you needed

kids friendly

is clean when check in staffs are very nice anytime you meet them have public area have self laundry service have

great having laundry facilities

wifi didn't work

wifi was also good

wifi was not working, there was no desk in the room to hold a laptop

good wifi and location to be fair

could have done with a television especially with having kids in the room

location & breakfast

very well run hotel with a proper reception staffed by two helpful staff and with a nice looking bar and

smart tv in the room. mini fridge. breakfast in the room.

decor when you first walked in was so lovely, nice bar with good selection of drinks

great location, good size rooms, small but well equipped gym

hotel was very accommodating with early check

lovely breakfast

was beautiful, staff was very helpful, the train station is next door, offers laundry service, plenty of room

gym lights were a little too dim for my liking but other than that it was one of the most perfect

the hotel, great room size, and lovely breakfast

with wifi connection at 1st but got there in the end

i had to go down just to ask wifi password

for no hair dryer, remote or working wifi they were apologetic but it should have already been taken care of before we arrived or

free wifi - decent connection

water in the rooms, wifi was weak, impossible to get a taxi reservation for pick up from this location, i nearly missed

the only thing that was annoying was that i had great difficulty connecting to the wifi, very complicated

wifi signal

wifi stopped working for some reason after 10pm

free wifi

wifi was pretty good but i suppose could have been slightly better but it certainly wasn't enough

great for m&s arena, docks etc clean well facilitated staff on site 24hr 7 well-stocked bar and

super clean, friendly staff, bar area good

the bar the shower the bed

bar and night security

the staff at the bar were very welcoming and friendly and the room was lovely and clean

allowed early check in and great location

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

welcome drink a nice surprise comfortable bed late check out no problem

we where offered a late check out free by andrew i think his name was

bar open till 1am

bar was busy

close to casino

there should be either a sign to indicate you have to drive through the casino carpark to get to the hotel, or it should be in the literature that is sent out after

there is a casino next door but had no problems with noise

nice and clean, lively bar and nice friendly helpful staff.

room was fab breakfast amazing

they warn people that it is in centre city and that there is a bar on the 1st floor so be prepared for a bit of noise

lovely and clean good location and very good breakfast . staff all friendly will stay here again

great breakfast and a good bedroom room and a very comfy bed also the staff were great

late check out option was ideal

also the room wasn’t ready so they gave us a late check out

and we really liked the bar / restaurant, small but cozy, with lovely cocktails and drinks and excellent coffees in the

bar was only open saturdays and sundays as residents we would have liked to be able to get a drink

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

the fact that you could make food for kids rather than eating out all day

it is just that while we had kids our view was a gentleman's club and this was a little noisy at time

all facilities given in the kitchen and bathroom

properly stocked with kitchen stuff, 2nd apartment not properly stocked need at least 4 place

kitchen equipment not enough for cooking food to my kids

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with the lift

bed was comfortable free wifi i would recommend the hotel to my friends

free wifi, lovely room with all the facilities needed: fridge, iron, tv, etc

no wifi..... very dissappointed!

hotel room clean and wifi available

really unreliable wifi. very irritating as it was one of the reasons i booked the place.

the wifi was fast and easy to connect with

poor wifi

room, shower, wifi, breakfast, location

free wifi was a bit poor on speed

great hotel/ great location/ great staff/ good wifi and generous bfast

not enough toilet paper

negative thing, but i believe it was just for these days we stayed, that the wifi in our room didn't work

no mention of wifi and had to come back to ask about breakfast times etc

how to log in to wifi, breakfast times etc

a shower cap so good to provide one no info on wifi or booklet for what was provided in the hotel, this may have been on email but think a small

out door accessibility to kitchen

use of kitchen came in very handy with 2 little ones

the kitchen clean and everything you needed the room i had was comfy and adjoined to the kitchen fab

out of the goodwill of the provider we were ovolone to do an early check in overall communication was excellent

there is a full kitchen, should you wish to make your stay even more cost effective

breakfast was brilliant, barbara is an asset to your team

hotel staff are friendly, didn’t use the bar but had good bar facilities with live sports playing

although we didn't use it there is a restaurant and bar and breakfast

although we didn't use it there is a restaurant and bar and breakfast

the breakfast buffet was great

fancy hotel feeling, lovely rooms. oh and the spa bath!

the bar area was very christmassy

spa bath is a really nice added extra

swimming pool, no quiet lounge area for a chat and drink

kids had plenty of room to play and absolutely loved the theme of the jungle room

heating was broken. they did bring us a radiator for room. wifi was terrible.

wifi signal is not so good although the staff tried to move a router closer to my room and the

wifi sometimes is weak

the tv was big enough and warm wifi

wifi did not work

was amazing everyone was kind and helpful and the family room we had was absolutely amazing the kids wanted to stay longer

the kids loved the shuffle board so did the adults lol

garden which was a hive of activity on matchday had a coffee with ian o callaghan in the hotel bar next morning, before his pre match greeting that day

you can see the stadium from the front gates of the hotel 10 out 10 definitely will be back, even kids loved it , thanks again

good bar ,big beer garden,

quilted material on the walls, dark paint and our room had two (2) showers and a big spa bath

good location for shopping and bars if you are a beatles fan alot of live music

perfect location. big room. spa bath was great.

rooms, staff very friendly and accommodating, plenty of fresh towels, comfy beds, huge tv, bar downstairs seemed busy and backs off onto a busy alley full of bars /

the bar wasn't open ud83dude02

if your too early to check and go do stuff also when check out can leave there till ready leave bar food vending machine when foods/drinks unavailable what's not to

location, bar and staff

the beds were comfy and the bar attached was great

bar was good with discount if you were a guest

wifi in the bar area could have been better, i spent about 10 minutes trying to download my key card that they

the bar downstairs was quiet, cheap, and friendly

were greeted in the bar by a lovely friendly young man he took us to our room & showed us the breakfast room ( which we

this hotel and bar especially the bar section has everything a customer needs to enjoy themselves

no noise from the bar below

the bar downstairs is welcoming, the staff and locals are really friendly

the wifi could have been better

comfortable, warm, contemporary, polite staff. great location. work friendly wifi

room

excellent shower, breakfast and wifi

ry good size, good amenities, wifi very good)

the bed was especially comfortable and the free wifi and reduced parking was a bonus

wifi a little slow mgmt says that this problem is being addressed

also no wifi signal in the room

good wifi

room as roomy with tea and coffee facilities hot shower big mirrors fluffy towels lift tv wifi comfy beds and bed linen clean lots of light tasty breakfast good service, welcoming and

the wifi was terrible.

lots of facilities in the room, wifi, tv, toiletries, iron and hair dryer

most disappointing thing however was the wifi

everything was extra cost - parking/wifi/breakfast/swimming

wifi was awful in room 1410 and the view from the room is a wall

the wifi was ridiculously slow

comfy bed tv wifi brill bar pleasant

i also didn t manage to connect to the wifi in my bedroom during my stay

street noise was significant. wifi was very slow - worst i had had on my trip

wifi good

etstion dhops and for us ideal to walk to liverpool cruise terminal,clean and tidy with a good breakfast and staff who are friendly snd

nothing except maybe the bar was expensive £10.60 for 2 pints of lager shandy !!

we arrived at 08:30 and got an early check in which was great as we were tired from travelling

to the breakfast but not an issue as the breakfast was lovely, adding some more gin to the bar area and extra soft drinks for the non

continental breakfast was included and was lovely

we requested early check in and this was done seamlessly

accommodated for an early check in and greeted by the owner who gave us loads of tips for the city, lovely guy

the wifi was terrible which was an issue for me as i spent the evening working in my room

super fast wifi, free for the unlimited number of devices

shame wifi wasn t working

the wifi was a little ropey

no wifi information and no breakfast details in the rooms.

they allowed for an early check in, asked the morning before checking in

drinks at bar slightly overpriced.

staff offered late check out and early check in, which was very beneficial to us

complimentary wine and cheese is a nice touch and the bar area is very welcoming if you are a solo traveller having a quiet drink

there is a sports bar (harrison's) close by that serves a great bowl of 'scouse' for the full liverpool experience

they even put a birthday card in the room which told us they had given us free late check out

i also booked late check out and still had staff knocking on my door at 10am telling me it was check-out time

was a perfect little room to spend the night, you no longer have to pay for tv and £10 for a late check out was brilliant, contrary to other reviews i've read we had no problem with space in

even gave us a free late check out

all in i paid £50 for the room, parking and late check out until 1pm

wifi did not work even after asking reception for help.

wifi didn t work

the room had it's own wifi so you never once felt like it was struggling, the staff especially rachel was really lovely

wifi wasn't very good

staff, location at 800 meters from lime street station, very clean room and bathroom, strong wifi signal

early check in luggage room location to town

for some fresh air - this is a lovely old converted dock building and has so much atmosphere - breakfast was fabulous, big choice and lovely breakfast room - the staff all around the hotel were

didn't catch the name of the young man on reception and bar but he's an absolute credit to your hotel

breakfast

just a small thing the lighting in the bar in the evening, it was very bright.

location was excellent. late check out big bonus too.

great hotel, rooms spotless, tea & coffee, excellent location. late check out appreciated

central for the city. clean. allowed us to drop bags before check in. late check out 12:00 noon.

late check out time of 12

location, room, friendly helpful staff. spa staff friendly, knowledgeable.

instead of radiators as it was so cold , radiators did get really hot no cover and 1 of the kids burnt her hand so becareful

use the hotel bar staff where brilliant had full breakfast staff again were great

the rooms were beautiful and the spa bath was great. the staff were super friendly and helpful.

enough we could only check in at 9pm ish because we have kids

pub, great bar staff (julie is an absolute gem)

late check out at 11 was brilliant and they do breakfast in the pub

lovely spacious room. great staff and the bar had a fab atmosphere

discount for breakfast in the bar next door was a lovely touch

in the heart of the city close to all the attractions liverpool 1 and matthew street lots of bars and restaurants around but enjoyed the bar attached to the hotel lively and live

charges for bag drop with in an hour and extra charges early check in, no coffee and tea facilities quite confusing finding the room had to go to 1st

super easy to add a late check out option too, and as someone who likes solitude, i really appreciated how quiet the

brought my sister over for her birthday, staff were so kind and helpful, they gave us late check out for free and put up balloons and banners all for free too and offered us free hot

friendly staff and we where given an early check in as room was ready

didnt like fact we had pay £15 on top of cost for early check in even though room was ready , an leave ur bag it was £2

very clean, uber comfortable, great staff, nice shower, comfy bed, speedy wifi for work

has a tv, a large cupboard to hang your coats and place your luggage and free wifi

good wifi, comfortable beds and decent bedding

high speed free wifi, large room with city prime view, comfy beds, good desk area for eating and working on my

big room with doubled bed, big desk to work from and wifi was good so i could work too