was no breakfast available and no bar

lad on the desk was great, arrived a bit early and accomodated me and my friend with an early check in and upgraded me to a double room with

however they could :) we were early and they allowed us to check in an hour early and use the bar access without any

the bar offered a fairly decent choice of beverages, but the staff had no till to tally up the cost of

no breakfast available and neither was the bar open

friendly, comfortable bed, good wifi, nice shower, great choice at breakfast

wifi was awful :

the loss of wifi. the signal kept dropping

poor wifi and phone signal

the wifi was poor

the wifi was not reliable which affected my ability to complete my work in the evening.

free wifi

wifi was locked but stay there and staff the lady who was there is very helpful

no wifi.. room is too small.. there is no spoon at room..

toilet is not heated, wifi is weak in some rooms

nice lounge in which to relax, bar area and breakfast room

breakfast is a highlight of my stay, with a delicious spread that sets you up for the day

bar serves fabulous food

what a hidden little gem this place is it’s even got a bar absolutely amazing beautiful surroundings fabulous staff breakfast was unbelievable and the

breakfast was really nice and staff were so friendly

wifi connection was pretty poor, our toilet had a weird smell and sometimes the water was leaking

good location and car parking. goof wifi. bar meals tasty and good value.

wifi was so bad that it keeps disconnecting every now and then

wifi also free

for work it had the three things we ask for, wifi, parking and a good breakfast

pub singer and local kids were very noisy

the room was clean, spacious, and comfortable. there was a lovely bar and restaurant downstairs

central location, nice and quiet. lots to do for kids

bar was closed but this is to be understood, our visit coincided with the corona virus

tells me even though there’s a camera point straight at the room door it could pick it up kids running up and down corridors all night dogs roaming about the

fast wifi

very warm room comfy beds soaps towels ect free wifi

asked for a late check out and they didn't mind,, free parking,, really excellent value for money

for 3 nights in a suite as there were 3 adults and 2 kids

the bar downstairs is also fantastic with very friendly staff and customers

been staying on the 1st floor and were witnessing a football game from the bar downstairs, so the soundproof is quite poor

maybe out of the area but so worth the stay staff couldn’t do enough for you in hotel and bar the standards decor outstanding well above a 10

the staff both of the hotel and the bar below are accomadating and very friendly

the price i paid, i was really underwhelmed by the facilities, a kettle, but no sink in the kitchen, bathroom sink was too small for kettle to fit

room did not have kitchen as per advertised

small kitchen with no sink

was up for scratch, dusty, black mould, shutters are down, can’t open windows, no kitchen facilities, no plates or cutlery, stinks of weed and people playing loud music and swearing

photos on here suggest there is a kitchen area - there is not

clean modern . allowed late check out and let me check in early as i arrived early from belfast

com and through the welcome pack left on the kitchen counter

pity the bar or lounge area was not accessible

) was able to use the bar after the match

the new everton stadium next door is a golden opportunity for this hotel to get the bar and accommodation up to standard for this business to prosper

page shows a bar and it is advertised as a hotel and bar, there is no bar to my knowledge

there was music in the bar but i didn't really care as i prefer people to have a good time

people friendly in the bar and local pubs

location for both stadiums, town centre 10mins away, near by kfc and mcdonalds for the kids

music in the downstairs bar on the saturday evening which could be heard in our room, with young kids a possible consideration but it caused us no bother and we would definitely return

locals using the bar were super friendly too would definitely stay here again

only sugary kids cereals, barely any fruit, old croissants

the bar next door can be noisy but at 11pm it all shut down and was much quieter.

lfc themed bar with memorabilia and also in the room and dining area is great for a true red fan

and outside area, what a joke, we couldn’t get in the dining area because of a party with kids running around and when we did go outside on the terrace we were asked what we were doing

staff were friendly and very helpful allowing us to get an early check in to attend a local event

excellent bar and outside area

rooms are huge, gym is excellent and has high quality equipment

and the spa - well certainly was needed

gym was dated and was way to hot.

lack of menu for bar meals.

everything was perfect. very clean, spacious, quirky. ev charging was ideal. location excellent.

the kitchen clean and everything you needed the room i had was comfy and adjoined to the kitchen fab

stay, convenient and very helpful and informative mr michael, clean room, kitchen have all you need for breakfast

kitchen had fresh milk which was a bonus for the coffee

there is a full kitchen, should you wish to make your stay even more cost effective

accommodating staff, who arranged an early check in for us

i had to go down just to ask wifi password

free wifi - decent connection

for no hair dryer, remote or working wifi they were apologetic but it should have already been taken care of before we arrived or

water in the rooms, wifi was weak, impossible to get a taxi reservation for pick up from this location, i nearly missed

with wifi connection at 1st but got there in the end

the hotel catered for different tastes and my kids enjoyed the variety that was on offer

were amazing so helpful we were tired from travelling all night they accommodated us with an early check

the whole place was lovely.the bar was really nice.

the bar accommodated our needs and breakfast was amazing for a hangover

very friendly staff that facilitated early check in and left luggage storage

i loved the liverpool memorabilia, the staff behind the bar were brilliant.

the pub the people and the atmosphere and debbie behind the bar was amazing with helping us

pub and lovely rooms above the staff were excellent and very helpful and polite the bar is within 5mins walking distance from the stadium free parking around the pub but if you can

there to go to the liverpool v arsenal game the atmosphere in the bar was great the room was clean and modern and walking distance to the ground great value for

the bar downstairs had a lovely atmosphere and it's steps away from anfield

staff, the bar downstairs is great

we arrived and he was lovely, we got back from the charity footy match and the staff behind the bar reserved us a table no fuss

staff gem of a pub/ restaurant plenty of staff behind bar for the busy football days

what we was after (5x lads visiting for a football match) i called 2 weeks prior to request early check in which was not a issue

welcome, clean property… access to bar easy and great food and drink selection

location, room, bedding (huge bed) wifi, tv, access etc. all all you would expect from rb. (+)hotel, clean, great views, helpful staff, perfect accommodation, wifi accessibility easy too (-)wifi kept dropping out... as did my 4g signal.... very annoying but overall a great hotel. (+) son said wifi was excellent (+) the wifi worked really well (+)the staff were great as was the room wifi tv etc (+) room was a good size and comfortable with all the coffee making, wifi and other facilities i needed (-)wifi was broken for approximately three days during our stay (+)free wifi was great (+)big bed, good wifi, clean and simple. lovely gym too.

breakfast , staff and location

white room could ve been bigger, bar in centre doesn t help

late check out

rooms and very helpful and friendly staff at reception, in dining room and the room service

we requested early check in and this was done seamlessly

accommodated for an early check in and greeted by the owner who gave us loads of tips for the city, lovely guy

wifi connection v slow and that needs to be more reliable and consistent

signing in to the malmaison wifi - i was obliged to tick the 'terms snd conditions

wifi was fine

wifi was okay, little bit sketchy

fast wifi

the wifi in room kept buffering.

very clean. wifi was good. overall comfortable and safe.

are excellent, large room, well-furnished, comfortable bed, modern bathroom, tv and good wifi

wifi in room wasn t great

area facilities in bedroom free wifi

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

wifi could of been better

wifi a bit slow

room info on wifi codes

i could not log into wifi from my cell ohone for some reason.

complimentary water, tea/coffee/etc in room, excellent wifi, views stunning - sunset over picturesque water, breakfast excellent quality, staff all so

a brilliant stay, staff very friendly, bar was good priced, the bed was comfy and the breakfast was lovely and fresh

friendly staff and a nice bar and restaurant

to the breakfast but not an issue as the breakfast was lovely, adding some more gin to the bar area and extra soft drinks for the non

we arrived at 08:30 and got an early check in which was great as we were tired from travelling

liked the unusual reception arrangement with no fixed desk, the bar and restaurant the staff were all very friendly, attentive and helpful and we would definatly

nice lobby area, free wifi and good restaurant facilities. bathroom is a decent standard.

great wifi according to the kids and we were nicely located for the albert dock and the city centre

the wifi wasn't great for my son using it on his switch

clean, good wifi and quiet

the room is very good size, wifi connection is brilliant

most disappointing thing however was the wifi

our room was not cleaned one day, during our stay. the wifi was very slow.

of room plus dining room nice helpful girl in dining room and cleaner who put wifi on for me the meeter and greeter was most welcoming and also said by by he was very cheerful

comfy bed. good wifi. quiet. good shower.

lots of facilities in the room, wifi, tv, toiletries, iron and hair dryer

the wifi was terrible which was an issue for me as i spent the evening working in my room

the wifi was a little ropey

room is a lot bigger than expecting, wifi worked well and there is a desk in the room that i was grateful for as working

may have been because we stayed in a basement room with our dogs, but we found that the wifi cut out frequently; which meant we had to log back in pretty much every time we used our

the free wifi never connected on the 4th floor where we were but worked in the lobby / restaurant area

wifi sometimes is weak

wifi did not work

we had decent wifi but the other room we had didn't have any

heating was broken. they did bring us a radiator for room. wifi was terrible.

wifi signal is not so good although the staff tried to move a router closer to my room and the

complimentary wine and cheese is a nice touch and the bar area is very welcoming if you are a solo traveller having a quiet drink

location unbelievable value for money £8 24 hours parking couldn’t ask for more and got an early check

ud83dudc4dud83dude0a also 24hr bar / restaurant and reception

they allowed for an early check in, asked the morning before checking in

the location was perfect no matter which way you turned there was a restaurant, bar and shops

kids in particular loved the decor-we were in the jungle room & they adored the theming & we all

omg room with plunge pool, the kids loved

everything rooms were great spa bath amazing

i’d recommend upgrading to a room with a spa bath as this was very relaxing after a long days worth of walking

the hot water wasn't hot but nothing major that kids loved it regardless

was no information in the rooms regarding wifi log in, we had to ask at reception

wifi a little slow mgmt says that this problem is being addressed

room as roomy with tea and coffee facilities hot shower big mirrors fluffy towels lift tv wifi comfy beds and bed linen clean lots of light tasty breakfast good service, welcoming and

the bed was especially comfortable and the free wifi and reduced parking was a bonus

wifi good, comfortable bed and clean linen

can’t fault it - maybe put a tea towel in kitchen ud83eudd37‍♀️

was clean,the beds were comfortable,the kitchen and bathroom was clean,great location,would definitely stay

great size comfy beds great kitchen brill location

the window rattles in the wind in the bedroom to the rear of the kitchen

no sharp knives to cut fruit and meat with in the kitchen.

they answered any questions i had as it was my first time staying there and when i asked for a late check out day of, it was sorted instantly

super easy to add a late check out option too, and as someone who likes solitude, i really appreciated how quiet the

gave us late check out/early check in for free as it was a birthday group

great location and clean room. staff very helpful and allowed early check in

brought my sister over for her birthday, staff were so kind and helpful, they gave us late check out for free and put up balloons and banners all for free too and offered us free hot

value, clean room, friendly helpful staff and a decent continental breakfast

pleasantly suprised by a complimentary breakfast for the morning after our stay as well

very good breakfast, for free, like a preasant, for everybody.

we didn't have breakfast

it was not complete luxury but it was immaculate with crisp white bedding fast power shower & a breakfast wow wat a bargain, lady on reception nice & chatty, guided us to a cheap parking lot

hotel, cheap and easy and very good staff even gave us late check out as it was my birthday

also being e-mailed the day before my trip with extra charges for tv,early late check out

they even put a birthday card in the room which told us they had given us free late check out

was a perfect little room to spend the night, you no longer have to pay for tv and £10 for a late check out was brilliant, contrary to other reviews i've read we had no problem with space in

they also let us have late check out

great location, lovely staff and really accommodating, great bar next door serving good food.

in the heart of the city close to all the attractions liverpool 1 and matthew street lots of bars and restaurants around but enjoyed the bar attached to the hotel lively and live

late check out at 11 was brilliant and they do breakfast in the pub

it was a little noisy above a bar but they did provide ear plugs to help with this

lovely spacious room. great staff and the bar had a fab atmosphere

the pleasant welcome from hotel staff couldn't do enough for you very welcoming and friendly breakfast was lovely plenty of choices to choice from evening restaurant food was lovely too full

breakfast very good location great

gym facility is great

is great, very good breakfast and cute bar area and restaurant if you want to eat in the hotel

good selection in breakfast , which we enjoyed

the beds were comfy and the bar attached was great

if your too early to check and go do stuff also when check out can leave there till ready leave bar food vending machine when foods/drinks unavailable what's not to

wifi in the bar area could have been better, i spent about 10 minutes trying to download my key card that they

good bar prices

bar was good with discount if you were a guest

the wifi was ridiculously slow

nothing major but maybe a bit more info on how to operate lights tv and obtaining wifi etc

wifi didn't work, reception staff were not overly welcoming

the wifi

street noise was significant. wifi was very slow - worst i had had on my trip

wifi could have been more reliable

wifi wasn't very good

the room had it's own wifi so you never once felt like it was struggling, the staff especially rachel was really lovely

a bit week wifi. everything else is amazing.

wifi didn t work

wifi is good

wifi wasn t great

good wifi my favourite hotel in town

spotlessly clean, civilised, good wifi, great team and a top breakfast.

wifi did not work

room, clean, loved bath in room so could have a spa bath whilst watching a film ud83cudfa5

rooms, staff very friendly and accommodating, plenty of fresh towels, comfy beds, huge tv, bar downstairs seemed busy and backs off onto a busy alley full of bars /

perfect location. big room. spa bath was great.

they have took away the bar from the hotel which is a pity as we wanted to have a drink and watch a football match

- the cocktail bar was advertised but wasn’t open while we were staying at the hotel

rooms are spacious, warm and comfortable the bathrooms and kitchen have everything you need and are clean and

tghe facilities were clean and comfortoble, the breakfast exceeded our expectations and the staff was very approachable, friendly and very keen to

the kitchen well stocked, breakfast generous and location perfect

the kitchen is well equipped and there was plenty of food

place was absolutely spotless, the kitchen was well stocked for a continental breakfast & the location was also

central for the city. clean. allowed us to drop bags before check in. late check out 12:00 noon.

late check out time of 12

location was excellent. late check out big bonus too.

great hotel, rooms spotless, tea & coffee, excellent location. late check out appreciated

the spa bath was a real treat after a long walk around the windy liverpool docks.

hotel was beautiful inside and out, the room was furnished with amazing taste, the rooftop bar was an amazing feature

were amazingly friendly and with kids made it so much easier

staff very friendly and roof terrace bar excellent

stay the spa bath amazing ud83dudc4f also huge big enough for 2 people the place amazing room huge fantastic

big rooms, ac, wifi

has a tv, a large cupboard to hang your coats and place your luggage and free wifi

very clean, uber comfortable, great staff, nice shower, comfy bed, speedy wifi for work

very strong wifi, free

good wifi, comfortable beds and decent bedding

wifi was pretty good but i suppose could have been slightly better but it certainly wasn't enough

wifi stopped working for some reason after 10pm

remembered when i booked it says free wifi

the only thing that was annoying was that i had great difficulty connecting to the wifi, very complicated

free wifi

wifi was also good

good wifi and location to be fair

wifi didn't work

wifi was not working, there was no desk in the room to hold a laptop

this obviously being above an irish bar but the room and beds were comfy and didn’t bother the kids at

wifi poor and i needed it to work

jacuzzi not functioning. window draught. small wifi in bedroom.

no free wifi in room

wifi was disappointing

for the package including the wifi which wasn't accepting the voucher code so didn't have wifi until late in the evening and when

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with the lift

excellent gym for the size

immaculately clean and well equipped kitchen

great having laundry facilities

some noise late at night..kids running around corridor.

the kitchen was well equipped, good shower, big and comfortable bed, excellent location, short distance

nice and clean, lively bar and nice friendly helpful staff.

location and breakfast.

they warn people that it is in centre city and that there is a bar on the 1st floor so be prepared for a bit of noise

breakfast was amazing staff very friendly and helpful great location very clean and comfortable

the bar kitchen was closed at 8:30 pm.

the only thing was how crowded the bar was when we went to check in but that can’t be helped!

front door coming and going have to walk in to the bar but not to bad

the comfort levels are good and i always feel looked after by the staff in the hotel and the bar

loved it staff are great clean rooms bar has great staff as well deffo 5 **

location and staff offer me laundry for free and early check in

the cute little bar area was a nice touch too

we arrived really early and we were allowed to go to our

- noisy, kitchen smell when opening window

different levels in our room - step down into kitchen, step up to bathroom

a takeaway shop and unfortunately our room was right beside what i assume was the back of their kitchen

room with a nice big tv wifi free and works very well throughout the hotel gym is small but very well equipped, the sauna

hotel room clean and wifi available

bed was comfortable free wifi i would recommend the hotel to my friends

information about how to get the wifi

free wifi, lovely room with all the facilities needed: fridge, iron, tv, etc

the staff connected to the bar and rooms couldn't have been more helpful

is superb you are next to everything you need staff were fantastic especially paul on reception late check in not a problem budget hotel - you get what you pay for room was spotless nice clean

the staff are more than lovely and there is a great bar attached

room was spotless the staff were lovely and helpful definitely stay here again,the barman in the pub downstairs is lovely and the locals in the bar were lovely as well had a good

we were staying for a friends surprise birthday and asked for decorations to be displayed in the bar which was no problem for the staff and they asked if there was anything else we needed help

lovely relaxing bar area with very comfortable seating

staff were excellent early check in and lock up for bags on check out the staff were very welcoming and

“if they pay for a late check out we can’t do anything”…what about offering an “early check in” for an

location, loved that our room was available to be let in early and reasonable price for late check out too

early check in was a issue, had to put my suit on in the disabled toilet

welcome drink a nice surprise comfortable bed late check out no problem

we where offered a late check out free by andrew i think his name was

allowed early check in and great location

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

for apartnent but then had to walk few streets for the actual reception with cases and two kids it was a bit of a

the fact that you could make food for kids rather than eating out all day

for 4 on day 3 the weather hit highs of 20 degrees and the apartment was an absolute sweatbox our kids were feeling it and were super upset and annoyed by it, we reported it and someone came to

properly stocked with kitchen stuff, 2nd apartment not properly stocked need at least 4 place

the kids said the bed settee which they slept on was very uncomfortable

and we really liked the bar / restaurant, small but cozy, with lovely cocktails and drinks and excellent coffees in the

late check out option was ideal

nice, clean, and great location with a cute little bar attached which serves a delicious breakfast

the hotel bar is relaxed, friendly and food/cocktails/live music is not to be missed

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

the staff is awesome, great breakfast, nice location, rooms extremely large.

don't eat breakfast (not a morning eater) my girl loved it though

late bar for a nightcap was also welcome

bar not open at all during stay

really nice hotel,good breakfast and in a good area.

the coffee could be better; the wifi was a bit slow late in the evening;

bedroom for single occupancy with en-suite facilities and a fabulous breakfast incl good fast wifi signal and a large

wifi is poor in my room.

lovely breakfast rooms clean and comfortable staff were brilliant wifi great

free wifi poor, but i've never stayed in a hotel where it isn't

no towel heating rack.no welcome pack with wifi details.only two large towels.

wifi in the hotel was terrible

wifi was a bit temperamental.

wifi was slow

wifi could ve been better

, was the best host , receptionist , bar man , tour guide , noodle maker me and my friend can ask for , he will be the reason we go

the room was lovely and clean as was all then corridors etc also a nice little bar in reception

the bar the shower the bed

great for m&s arena, docks etc clean well facilitated staff on site 24hr 7 well-stocked bar and

super clean, friendly staff, bar area good

negative thing, but i believe it was just for these days we stayed, that the wifi in our room didn't work

wifi was appalling and hardly any signal

a shower cap so good to provide one no info on wifi or booklet for what was provided in the hotel, this may have been on email but think a small

not enough toilet paper

room right no new towels or cups even after it was used for tea they had no streaming services wifi was really

early check in, friendly staff, ability to leave our bags in reception on check out day

breakfast was plentiful, warm and tasty

maybe a slightly early check in time than 15.00

breakfast hot food is always a little cold.

early check in and late check out

check in and late check out