the bar downstairs is welcoming, the staff and locals are really friendly

no noise from the bar below

also the bar below has a great pint of guinness at a very good price

were greeted in the bar by a lovely friendly young man he took us to our room & showed us the breakfast room ( which we

this hotel and bar especially the bar section has everything a customer needs to enjoy themselves

not clear that wifi was not included in price, only small addition but not what was expected

fine for one night just to sleep, good price and free wifi was handy with the

needs free wifi as standard

solid wifi, good tv, large desk, good shower, plenty of parking with roving night security, comfy bed,

cheap, free

the tv in my room was prety poor ro reception on a lot of channels wifi poor

we couldn't access the free wifi in our room, again we didn't complain as it was not the biggest factor for our stay

was not told about wifi/given details on check in

breakfast was exceptionla the staff were great got in very late so to late for wifi use did i say the breakfast was great cos it was the full english freshly made with high

wifi amazing

wifi wasn't brilliant, so i gave up on it

room really good standard, breakfast included with plenty of choice wifi free and works well

wifi was crap

wifi was good but not as good if using 2 devices

free parking and free wifi

all the rooms have wifi, it tends to go slow at unpredictable times (very early in the morning) which is frustrating (+) tv and wifi in the room (-)wifi in my room was rather slow, everything else was fine. (-)no wifi connection in room (-) wifi in room was terrible (+)mock spanish exterior lovely. car park. lovely hot water bath. free wifi (-)the wifi was very patchy and frequently dropped out. (-)wifi was patchy, bathroom dated but adequate, no lift (+) the tv worked well and there was free wifi (-) poor wifi

the walls are paper thin, party in the next room, had to ring reception 3 times, also kids screaming up the corridor

kids kicking ball up against bedroom windows - pretty lawless

all enjoying the night and the bar shut at 01:00 without any notice

good location and free parking, value for money, clean & tidy, staff friendly and helpful.

the wifi didn't work and during the night the coridor was

couldn't log into the free wifi, both my husband and i tried several times over our stay

tv and wifi were excellent

wifi didn t work

wifi was good

great facilities with the pool and gym

was quiet but within reach of cheshire oaks liverpool runcorn and widnes the hotel was large and spacious with a spa and swimming facilities the rooms were clean comfy and had everything we

facilities including a pool and gym

the hotel it’s self as a hole excellent very clean,staff very polite gym swimming facilities excellent

the staff, early check in on a busy weekend was a massive bonus!

the deluxe room with a spa was a dream

room felt like a kids bedroom

use the hotel bar staff where brilliant had full breakfast staff again were great

on the full english breakfast was good except for the tomato which was served cooked but cold

couldn’t do a tab in the bar when you were having a meal

the wifi dropped out on several occasions, which was a pain, but not a major issue.

i put my home number in at reception and wasn t able to access the menu or wifi

wifi wasn t great and the tvs not smart tvs

it was a struggle to login to the wifi. i ended up not managing at all.

wifi parking swimming & swimming towels/locker all included

nice clean pool area, good gym

long walk to restaurant and bar from room.

leisure centre was really good nice pool and gym

friendly staff, clean rooms, bar food good too. didn't have breakfast

gym is well equipped and modern, working area in lobby with cafe was useful with very friendly

20 minutes free wifi, should be changed to free wifi.

wifi is not free

wifi is free in public areas such as lobby, var area but chargeable for within your room.

wifi weren t the best

cost of wifi

we were given directions to our room by the young, friendly, professional bar man, who also checked what time we were likely to be

cosy bar downstairs

only thing i would say is that the hallways and toilets in the bar are in need of a freshen up, but this would not put me off from staying again

i had dinner in the bar in the evening

historical buildng, great atmosphere in the bar , service fantastic and after a lovely evening finished with a great nights sleep

hotel itself has a small bar and serves pizzas and a continental style breakfast

for shopping at chesire oaks outlet village and needed a family room with individuql beds for the kids as we were driving the next day so idea was to take rest / shop / travel forward to blackpool

i felt comfortable that the kids would not leave their room without us knowing because there was just one doorway into both

great value, clean tidy rooms to a high standard, nice little bar with board games to relax - would ve more than happy to stay here agin if im the area, and an

they have slow charging which is good for ev charging overnight

wifi wasn't working

wifi given that it was a business trip

also i could not get connected to the free wifi

wifi at all obtainable in our room, room 6

and could of done with more info in room eg menu and wifi code

a great little bar and breakfast was excellent

in the hotel there is a bar area and they also have a restaurant

hotel with a cute bar area and dining room

a nice bar area too

location, clean beautiful restaurant and bar area

the wifi was stable

was great, parking available and free wifi

wifi worked well

wifi warning that it was not secure so did not log on to it air conditioning - the room was hot and

wifi was good for emails and surfing net, didn t try streaming on netflix though

information re wifi code

ad to ask) no menu in room or information about restaurant opening/closing times or

guest wifi didn t work, eventually given hotel private wifi access

wifi was for use of everyone in pub, and weak signal didn t even carry to our room

iron, hairdryer, tea/coffee/biscuits, shower gel, abundance of towels, free wifi

disorganised information, communication between kitchen and front desk

no kitchen facilities in accommodation & we ordered a cot but arrived too late at 9pm

the bar was nice and the staff very friendly

checked us in to a pirate themed room which wasn’t expected, it was a pleasant surprise the kids loved

varied between £1 to £3 (estimated) a staff member came out what i think was meant to be the kitchen who looked like a manger and i asked him if this was the only breakfast menu they did and i

excellent location and staff attentive. also free parking.

the receptionist took our car registration number and told us that we would not have to pay the parking fee

additionally ,we received penalty notice for parking on -site 60

100 if not paid in 2 weeks)

finding the room wasn't as easy as it should be. no free wifi

very good wifi signal in the room

good size room with all facilities, comfy bed and excellent wifi and tv

comfortable rooms, good wifi, great facilities, easy parking, easy to get to m62 and m56

stunning, big, modern rooms with high speed wifi

helpful about holding luggage and an early check in

breakfast was very good

breakfast better than expected. very reasonable bar prices.

is a traditional hotel with a bar and a comfortable sitting room

great place and staff were friendly. excellent breakfast.

the bar and grill attached had breakfast between 07.00-09.00. too early for us.

we stay in warrington, very comfy, great location, good value, like fact hotel/restaurant and bar in separate buildings as quieter for sleeping

liked the decor in the restaurant and bar

lovely room. comfy bed. nice bar across the way. on site parking.

easy walk into square for bars and restaurants

haven't done anything to improve the wifi in the 3 months since i first stayed there

please improve the wifi..it is woeful..

we were engaged in research so the free wifi was a bonus

engaging of brain required as he was twittering on about wifi access

wifi signal poor . pillows poor but didnt ask for replacements would stay again

there was plenty of choice for breakfast, which you order at the bar from a menu

stay for me and the kids

the food was lovley and even excepted blue light nhs discount the staff were friendly , breakfast in with the hotel was worth every penny could of stayed

excellent breakfast included in the stay price

lovely bar area and footy on the many screens

the bar prices were not excessive, lovely pint of worthingtons

one good thing i guess was that they worked to get us a bed in a room for our kids when the rooms we reserved were not available due to a stag party the night before damaging

the staff were excellent, the bar was so lovely with pool table, great hotel

bar and dining area very clean and comfortable

great for family with kids as the bar is not policed well on who they let in

had gone down since my last visit carpets not cleaned in the corners could not make the wifi work on some

wifi availability around hotel was excellent, as was leisure suite and pool area.

wifi speed

strong wifi in the bar and bedroom so i could catch up with some work

good location. fabulous food. friendly staff. good wifi.

the room was spotless and very well furnished - wifi in the room was fast and reliable

struggled with wifi on work pc but that s more likely my firewall

friendly staff, clean & spacious room. nice location. wifi spot on... will stay here again...

wifi is intermittent and weak.

the fee wifi was hopeless

bar and restaurant excellent service

great food and entertainment for the kids too

late check out

the room, the shower, the bar and it's excellent value, staff and service, reception, cleaning team

room was great, roomy, clean and a very comfy bed, even the kids bed was a proper bed not a folding one

an amazing inn. very comfortable. child friendly with kids play area and amazing staff

the tiny bar has a great atmosphere in the evening

creaky floors, small bar area

the breakfast was awesome!! and the bar was extremely cosy and friendly - loved it

lovely big beer garden with swings and bouncy castle for the kids

fault it all i wanted was good night's sleep got that and lovely breakfast and chat with other guest's next morning

they have a back garden which is nice to sit out in the mornings and have complimentary breakfast and cup of tea, at night time the lights look incredible

hospitalty very good late check out free

breakfast included

breakfast option simple and perfect

wifi in the hotel was terrible

rooms are clean and comfortable, good wifi, breakfast ends at a reasonable time so you don t have to wake up too early

wifi was a bit temperamental.

wifi was slow at times, shower pressure a little low

wifi was slow

wifi was great

not good wifi signal

only negative side

wifi signal was weak in my room.

the wifi worked very well and the huge double bed was comfy

good wifi and a big tv few wear and tear signs

food was excellent and good value, room was very comfortable and wifi fast.

well appointed, comfortable rooms with good wifi

wifi was bad upstairs 609

wifi wasn't free

for work, late check out was available

welcome from the receptionist, good service in the bar and restaurant (live music good but perhaps a tad too loud in the dining room), comfy beds

games room is ideal we played a few rounds of pool

the room was lovely with large tv, tea/coffee making facilities and spa bath with rainforest shower

great food great fantastic hotel vary romantic hotel realy enjoyed spa bath proposed to my partner in restaurant and she said yes we will be back and will recomend to

especially helen the owner, who upon our return from a late nigh out, opened the bar for us and even stayed and enjoyed a drink with us

art from poor wifi) and very helpful staff, all in an excellent location

wifi connectivity could be improved.

i was to be very picky, i'd have liked the wifi code available in room, and an a la carte menu for the restaurant

we also had issues staying connected to the wifi, particularly as a 'check in' through facebook was required

designed hotel with excellent facilities

spa bath was very nice

bar served bottled lagers and various wines and spirits till late

of plugs, illuminated mirrors, great blackout curtains all the staff were lovely dining room and bar

my husband and i were doing one night away from the kids in the city

so i felt incredibly comfortable sitting in the hotel bar for a drink

the only bad thing is the weak wifi in the rooms.

wifi kept disconnecting

wifi not always available in room

esumably because it was in the basement)

walk corrider wifi work

clean. comfortable room with good wifi. staff were friendly.

was unable to log on to the hotels wifi

however, wifi is hard to connect

the wifi was superb

wifi connection a little low

was very good as we had long days ahead of us at the open golf at hoylake, the second morning travelled to leeds bradford airport for a holiday to bulgaria

the funky pictures on walls in bar and lounge, bar staff and reception staff were lovely, refreshing to see young adults who like

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

nothing much but had gym

kitchen well stock with drinks and snaks and plenty of choice for breakfast

place was absolutely spotless, the kitchen was well stocked for a continental breakfast & the location was also

the shared kitchen has an assorted array of drinks, snacks, fruit and cereals, that can be used at any time

place was absolutely spotless, the kitchen was well stocked for a continental breakfast & the location was also

tghe facilities were clean and comfortoble, the breakfast exceeded our expectations and the staff was very approachable, friendly and very keen to

wifi requires you to re-connect and re-enter password every day. it is a minor thing.

free wifi poor, but i've never stayed in a hotel where it isn't

we did not have wifi connection in our room

lovely breakfast rooms clean and comfortable staff were brilliant wifi great

wifi and tv reception weak.

staff, the bar downstairs is great

welcome, clean property… access to bar easy and great food and drink selection

we arrived and he was lovely, we got back from the charity footy match and the staff behind the bar reserved us a table no fuss

staff gem of a pub/ restaurant plenty of staff behind bar for the busy football days

staff behind bar were so friendly and welcoming

no bar or cafe.

our room was not due to be ready until 3pm, but the staff not only gave us early check in, they also upgraded us to a better room, in order to do so

mini bar facilities if needed

the decor was lovely very clean and quiet, staff were really helpful, although there isn't an early check in some one was on site to allow us to leave our bags and all communication i had prior

it’s was fantastic spotless and a mini bar full of stuff

great location, good bar & hotel

venue was brilliant, live band playing in the bar and lovely food

of room, good access to the bar with a great selection of food and drinks

only ever one staff member in the restaurant bar taking the orders at the till and she also has to fix the drinks so it takes a long time

hairdryer iron and ironing board we had a very plesant stay the staff were great but emma in the bar and les stood out for us nothing is to much trouble emma was always cheerful as was les

early check in, friendly staff, ability to leave our bags in reception on check out day

everything, decor, toilets were black which i loved mini bar was marshall amps

the decor is fab staff are so friendly the bar was great

the 24 hour bar was a massive hit

we also arrived early but declined early check in, only to then try to check in at 3pm when the whole of the hotel

the staff were very helpful and lovely, the breakfast was delicious, the bar was open to the residents till very late

based for city centre 10 mins walk without parking charges meals available on request plus a bar for the non days

late bar available

parking and ev charging available

next door to a casino

the free ear plugs in the room were definitely needed as the noise from the bar was quite loud.

room was spotless the staff were lovely and helpful definitely stay here again,the barman in the pub downstairs is lovely and the locals in the bar were lovely as well had a good

we're really friendly and their bar adjacent was such a good place to spend your evening

we were staying for a friends surprise birthday and asked for decorations to be displayed in the bar which was no problem for the staff and they asked if there was anything else we needed help

clean, excellent location with everything on your doorstep, wonderful staff and a great bar to relax in just below

bar attached, so homely, loved it

- noisy, kitchen smell when opening window

booked the kitchenette suite, which was amazing

clean bathroom and useful kitchen

excellent location. lovely little bar staff very friendly and helpful.

secure location, friendly helpful staff, allowed early check in when room was ready

the comfort levels are good and i always feel looked after by the staff in the hotel and the bar

joanne was so lovely really made us feel safe in the brownlows bar downstairs when an unprovoked incident happened for being a small women she handle the

the only thing was how crowded the bar was when we went to check in but that can’t be helped!

went to brownlows bar and found it to be a great bar for a drink or two and the lady behind the bar serving was very

would definitely use again great value for money in the bar too

receptionist was very accommodating on arrival, we arrived early and she was able to give us early check in which was ideal as we arrived on an early flight

location, loved that our room was available to be let in early and reasonable price for late check out too

called for an early check in and were told it would be ok from approx 12

staff upgraded early check in

“if they pay for a late check out we can’t do anything”…what about offering an “early check in” for an

there to go to the liverpool v arsenal game the atmosphere in the bar was great the room was clean and modern and walking distance to the ground great value for

being above the pub was a great experience and the staff in the bar were wonderful

staff are great and attentive. great support on early check in. location is close to anfield

easy check in comfortable beds late check out bar downstairs

and accommodating our early check in due to early flight even they gave us a better room that ours ease of access with

arrived just to drop bags off prior to check in, but room was ready, so had a nice unexpected early check in

maybe a slightly early check in time than 15.00

staff allowed early check in after a long flight and train ride-this was so amazing to get to rest before touring

early check in and late check out

breakfast good. bed rooms good clean ihg membership allowed us early check in and late check out

jacuzzi not functioning. window draught. small wifi in bedroom.

that you have to pay for wifi

wifi was disappointing

you only got 2x 20mins sessions of free wifi.

wifi poor and i needed it to work

wifi did not work

spotlessly clean, civilised, good wifi, great team and a top breakfast.

breakfast was excellent - the way to the center some minutes only the internet - wifi

wifi is good

good wifi my favourite hotel in town

and clean, the restaurant and food was lovely, our room was spotless and the bed was comfy, the bar was great

breakfast was excellent

bar not open at all during stay

late bar for a nightcap was also welcome

before and after going out, i didn't use the bar area but it looked very accommodating and well stocked, with a number of customers enjoying a

even a laundry room is available too

in staffs are very nice anytime you meet them have public area have self laundry service have gym

the kitchen was well equipped, good shower, big and comfortable bed, excellent location, short distance

excellent gym for the size

location and facilities. gym and laundry were a bonus!

great for m&s arena, docks etc clean well facilitated staff on site 24hr 7 well-stocked bar and

the staff at the bar were very welcoming and friendly and the room was lovely and clean

, was the best host , receptionist , bar man , tour guide , noodle maker me and my friend can ask for , he will be the reason we go

the room was lovely and clean as was all then corridors etc also a nice little bar in reception

super clean, friendly staff, bar area good

the hotel provides an complimentary continental style breakfast included within the price, which is a added bonus

value, clean room, friendly helpful staff and a decent continental breakfast

right by the train station and the liverpool empire great value for money, lovely continental breakfast and the most amazing friendly staff , will defo be using this hotel again … massive

pleasantly suprised by a complimentary breakfast for the morning after our stay as well

we didn't have breakfast

good wifi and location to be fair

wifi was not working, there was no desk in the room to hold a laptop

wifi was also good

wifi didn't work

it s above a bar but don t let this put you off as we didn t hear any noise at all

allowed early check in and great location

welcome drink a nice surprise comfortable bed late check out no problem

we where offered a late check out free by andrew i think his name was

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

very friendly staff that facilitated early check in and left luggage storage

2nd time staying at the arc and ideal location if you are attending a match with young kids

the whole place was lovely.the bar was really nice.

the hotel itself is amazing, bar area, rooms, everything gorgeous and modern and spotlessly clean

were amazing so helpful we were tired from travelling all night they accommodated us with an early check

is great, very good breakfast and cute bar area and restaurant if you want to eat in the hotel

great atmosphere in the bar and a perfect location

gym lights were a little too dim for my liking but other than that it was one of the most perfect

gym facility is great

breakfast very good location great

also the room wasn’t ready so they gave us a late check out

late check out option was ideal

and we really liked the bar / restaurant, small but cozy, with lovely cocktails and drinks and excellent coffees in the

the hotel bar is relaxed, friendly and food/cocktails/live music is not to be missed

nice, clean, and great location with a cute little bar attached which serves a delicious breakfast

wifi stopped working for some reason after 10pm

wifi was pretty good but i suppose could have been slightly better but it certainly wasn't enough

wifi signal

remembered when i booked it says free wifi

wifi could be better.

wifi worked and breakfast was good

free wifi was a bit poor on speed

the wifi was very slow and often times wouldn t work

a free breakfast & wifi was also included in with the price

the wifi was fast and easy to connect with

they warn people that it is in centre city and that there is a bar on the 1st floor so be prepared for a bit of noise

the bar staff were very friendly and helpful

lovely and clean good location and very good breakfast . staff all friendly will stay here again

having a decent bar as well

room was fab breakfast amazing

very comfortable bad. big room. good kitchen furniture

for kids or family’s as local bars beside it and people were drunk shouting all night

all facilities given in the kitchen and bathroom

came back to liverpool to stay a week to see friends and booked this property with the kitchen being a main priority so i didn’t have to eat all of my meals out

great location, kids loved the penthouse

wifi was appalling and hardly any signal

room right no new towels or cups even after it was used for tea they had no streaming services wifi was really

wifi temporarily not working in room

olls) for a family. wifi wouldn't connect

no mention of wifi and had to come back to ask about breakfast times etc