wifi in room 27 was useless had to use my phone as a hotspot

rubbish wifi, rubbish tvs and

the weak wifi was the only negative thing, although it was not really that important

the worst experience was that wifi did not work and i check the hotels facilities before i book a hotel

excellent breakfast views, hot tub, swimming pool, good walk to the beach, free parking, strong wifi, full channeled tv, clean towels everyday, plenty of clothes storage, great base for iow and

took family room and they provided en suite with additional small room inside with two beds for kids

parking in hotel premises

the room is fine and facilities are all ok. there is parking at the hotel.

location, staff, parking, access to the beach

in a good location ( a short walk from old shanklin, shanklin chine and the beach ) with private parking

pool and sauna lovely

bathroom, although shower cubicle was on the small side, partner said she loved the spa bath

bar and cocktails were great, we could have spent ages in the retro games room and our son loved

breakfast was good ,plenty of choice, friendly helpful staff

we are a mature couple but if you have kids there is plenty here to keep them occupied, 2 swimming pools, outside play areas and a games

good wifi signal

had a well stocked bar

cktails available) and location was great for getting the lift down to the seafront

cosy little bar run by friendly owners

there was plenty of parking

great modern property and good location. good wifi

there s a hot tub, free parking and free wifi

free wifi is provided, but admittedly i didn t use this as the mobile coverage was excellent anyway

with a fan to compensate for this but still a little on the warm side, could do with more parking spaces would stay

nice to have a comfortable bar area with occasional entertainment

good parking

would have been nice to have the option of an evening meal and parking was exceptionally tight

on to the see, quite sumptuous and varied breakfast, cozy entrance and breakfast terrace with a bar

bar was there for that little night cap the breakfast was excellent with a variety of options

th sea views) and a bonus having a bar on site

main entrance, and a few minutes walk to restaurants, phone signal was not great in room but wifi was really fast

inside, the bedroom we had was fine - comfortable beds, shower, plentiful hot water, good wifi connection, tv, kettle

unfinished and still to be finished off no wifi or food available as new kitchen to be fitted or any staff accept working peeps the owner was

a new owner who is doing it up gradually so all the amenities were not available: no lift and no bar

have been nice to have better access to the bar and possibly a restaurant open for meals apart from breakfast, which was nice

no wifi in the rooms but this was rectified and moving forward all rooms now have excellent wifi

couldn t get the wifi to work, but i just hot-spotted my phone.

wifi was not available, and receptionist didn't tell us before our arrival

5g wifi available

tiny tv, no wifi in the rooms

facilities wifi friendly staff food good

wifi decent at least

wifi was a bit hit and miss and barry was looking to sort this out but sadly after our stay

very hands on, nothing was too much trouble facilities were great, lovely relaxing bar area, free wifi, seating available outside, heated pool, sun loungers with mattresses

the swimming pool, sauna & patio all looked very clean & enticing, you simply let reception know you wish to use

also, the wifi in our room had such a weak signal it was practically useless

wifi signal was poor in the room and there was a bit of a smell of damp, but it's a 2* hotel - what

there is also free wifi

the wifi was pretty ordinary. had to use hotspot most of the time.

wifi was a bit iffy.

views, standard of rooms & breakfast choice & allowed a early check in

, a cafe for light snacks opening out onto terraced gardens and ample car parking, a large bar & entertainment area for live music

car parking was limited

bar was extremely reasonable

nothing - although the bar wasn't open when we stayed.

wifi didn't work until we were ready to leave

the shower was not great and the wifi did not extend to the second floor.

wifi not so good

wifi was absolutely shocking.

wifi was terrible

) wifi was patchy, but it is a rural location and we were meant to be on holiday, so not a big

only possible drawback was that the wifi was slightly weak

only downside was the wifi, not the pilot boat's fault - it seems to be widespread across the island

only thing that i would pick point on would be the wifi signal in my particular room was poor i had to connect to my phone in the end

wifi little ropey at times

fact there was a fridge in the room, free wifi and a homely feel

could not connect to wifi

good wifi connection in the room

not feel clean, significant road noise, poor facilities eg noisy fridge, broken shower, flashing wifi light in room disturbed sleep

building, old furniture, fungus under shower, weak wifi, no ventilation in bathroom

wifi and tv were included also

wifi was strong and the tv had the normal mix of freeview channels

newly decorated, first floor, one bedroom flat with open plan kitchen and large bathroom

so close to town with parking

off road parking to the front of the property

the wifi in our room was a bit week (room 3) but fine in other parts of the hotel (+)outdoor area with lavender sauna, friendly staff, great food, very relaxing, lovely views, good wifi connection which is a bonus on the island as good connection is patchy (-)would be nice to have a fridge in the room. wifi dropped out quickly. (-)the dining room at dinner was chilly. wifi didn't work in the room. (-)wifi at the hotel was not great and kept dropping out which was slightly annoying when trying to (-)wifi is unsecured (-) -no room service -tv was dated so bring a fire stick or chrome cast -wifi was (-) wifi is also annoying as you have to sign in every time you want to use it (-)wifi very poor

you couldn t call that a spa, the indoor pool area is way too small and boiling

hotel, we used the spa and pool which were great

larger lounge area would have been more comfortable for a drink at the bar as we had to sit at dining room chairs

breakfast was included in the room price, great choice

breakfast very good, wifi good

room, kids loved wifi speed, free access to netflix and the massive tv

wifi on the top floor was a bit off and on

room fridge, a dimmer switch in the bathroom, some glasses and cutlery, the tv didn't connect to wifi

hoped it was a smart tv) the bathroom floor was creaky

some shampoo would've been nice and maybe a simple welcome handbook in the rooms with wifi code, some local points of interest etc, but this is all very minor

i got to say the shower amenities smelled fabulous and made you feel fresh, and the free wifi

no welcome folder information, no explanation of air conditioning, no wifi code

in view of this more information about wifi code, food service, etc

wifi was not working for 2 days which wasn't such a big deal for us, but someone could rely on that

wifi connection and just connection in general was horrible.

couldn't get wifi in my room.

lovely breakfast, a good choice and adaptable. clean. comfy bed, free wifi throughout.

good wifi flexibility of staff with timings for breakfast

adequate breakfast to get the morning started, friendly staff free wifi which never let me down

i was in room 33 and couldt access wifi as i think i was too high up!

good wifi

no wifi

wifi fine

view was of a brick wall -there was no shower, only a bath, a shower is definitely more handy -wifi wasn't very

bed comfortable wifi efficient

wifi always available, never had a problem with it

bedside cabinet nearest the window for room 6 i found a piece of paper with the password for a wifi called

wifi is free and provided on request

no wifi

was friendly but no mention of wifi information or local highlights like we heard someone else talking about the next day

wifi was hit and miss and often was unavailable

wifi didn t reach the third floor that our room was on

flyover is near otherwise very central. wifi was rather positional.

15am, and good wifi

a lovely light, comfortable room on the first floor with good wifi and desk space

wifi didn't work till later on the day but got sorted out

wifi had weak signal, breakfast was quite salty

wifi ok

hotel is warm and clean, good size room with wifi and comfy bed. nice lounge with bar.

very uncomfortable, wifi connection not good, breakfast offering sparse and some items overcooked and staff seemed a

i believe there should have also been breakfast time details and wifi details in the room, again had to call to get these

wifi was slightly patchy, asking us to log in again every half hour or so, but other than that it

decent size clean rooms. free wifi. table fan for the hot weather.

free wifi!

wifi set up is shocking for a hotel of this quality, wifi should be accessible in every room

wifi only in public areas which was not so good as i needed some wifi for work.

nothing to dislike! maybe wifi could be better

with free parking on site, free wifi and a variety of teas and coffees in the room, we lacked for nothing

didn't use the wifi as it requires a log in for sky cloud but apart from that everything was fantastic

a few points, unfortunately the wifi doesn't reach the rooms which is a shame, it is a little bit tired in places but its a hotel

wifi was non existent.

wifi couldn't get connection in room

wifi is not active in certain floor

wifi didn't extend to my room but staff helped me find a solution.

has what you need bar is excellent and cannot fault the staff or the people who frequent this place welcoming and

the kitchen & dining room included

good size communal lounge and kitchen area

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

i also loved the kitchen and dining area - those were super pleasant surprises

location was great for travelling around and good parking onsite

landlady was a little rude towards their young member of bar staff when she was only advising customers of places to go for the evening

it was what one would expect staying in a pub on occasions you could hear the people in the bar downstairs but its a nice place very friendly the food

the bar was great ,food was great recommend ham eggs and chips

bar and good food on site

bed comfy very quite breakfast delicious.

staff in the bar were extremely friendly and welcoming

the beer garden is great for drinks, and i had an evening meal and breakfast which were both excellent

to order to the prince of wales as they didn't serve evening meals and we were able to eat in the bar and were even given plates and cutlery

would be nice to have more choice at breakfast

bar efficient

grounds, nice outside bar area

of decor was fabulous and very attractive, parking, location, dinner and breakfast were excellent, staff all very friendly

beating my mum at scrabble while enjoying an after dinner drink in the bar was also great fun

i recommend the oat pancakes for breakfast they were delicious

the anchor bar staff were exceptionally helpful and really lovely

the rooms were above the pub i didn’t have to go through the bar to get in

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey with black coffee, no cream wi-fi inadequate didn’t work in

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

you can starve restaurants are plenty all over around the location , and a bar at same premises

our room was simply beautiful, bed was comfortable and bar well stocked

loved the small bar which was open late and enjoyed the local

the bird bar was amazing

from bar area on saturday night

once inside you need to head to the bar to check in, the bar was shut when i was there but looked very smart

looked after by nicky ❤️ they had live music in the bar, so a great atmosphere

i asked at the time of booking for an early check in which was provided

isle of wight and to the venue at which our event was taking place and because i had used their bar area in the past and knew the food, drink and service were excellent

inn right on a lovely high street with a very comfortable bar area

location is next to red jet dock the staff are friendly to our dogs has a nice bar and restaurant with delicious and various meals, drinks

wifi and tv signal, was patchy at times

was trying to get on the wifi but was always down. need better wifi in future.

wifi is weak at best and if you are on 2nd or 3rd floor it s awful to zero

the wifi

ask for wifi code and they will happily give it to you

the wifi did not work and only one breakfast was left for two guests

fi didn t work in my room though) and the breakfast was ok

no wifi in the rooms, but none of the pubs in cowes have wifi in the rooms so...

all mod cons including wifi, tv, free view, fan, hair dryer, iron and ironing board

10 per day on esplanade

great breakfast. very comfy and big bed. lovely garden.

beautiful garden. lovely location great breakfast

great location, friendly, relaxed hosts. super breakfast!

the ev charging facility was very handy also

the breakfast was perfect every day - cooked to perfection

the connection with wifi was very intermitent

not their fault, but wifi signal was almost non existent in our room.

room was basic, i would strongly recommend an upgrade to a 'smart tv', so can be used with all wifi options and with modern technology like tablets and mobile phones

wifi wasn't working

there is easy car parking, 1gbt wifi, an honesty bar and terrace for summer morning breakfasts

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

there is parking and a veranda overlooking the beach where you can eat or have drinks

the parking is very good as is the location of the hotel

very perfect reception, easy simple instructions, plenty of parking and great customer service

parking on site

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

breakfast bar was on the small side

the cocktail bar was good

they have a small bar and lounge with very reasonable prices cant wait 2 stay there

we could have used a drink and snack and there was nothing available due to the 10pm closure of bar and room service

probably not great for young kids who can’t sleep but fine

theyre kids

bed, plug socket next to bed on both sides, quick, easy check in, offered early check in, as i was already in town, easy walk to beach, to bus, to local shop, to pub

it is only a short distance from the family centre and beach for kids

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

heated towel bar could be turned off in may

lovely room , good bar and restaurant nearby,

staff delightful, bar chic and stylist, excellent

the drinks in the bar were a little overpriced

very polite and friendly reception girl gave me late check out .

wifi worked very well and our request for

coffee making facilities, great wifi

the room service from the florence pub was outstanding service

a room service person and this option wasn't available

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

breakfast was very nice and so the vibe of the dining area

comfortable hotel in a lovely old building with a lot of charm, lovely room, breakfast very nice

lovely staff and breakfast

a lovely cooked breakfast was provided too

place to stay, staff are very friendly, food was lovely, breakfast hit the spot

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

only used the room and the bar but the hotel was everything we expected

the outside bar was buzzing on sunday afternoon with a dj and sunshine

work computer could not connect to wifi

easily accessible on site parking great location friendly staff free wifi

quiet and slept well, wifi worked

know about the wifi non-connection, why just couldn't get whats app working

staff is helpful and a very comfortable room with wifi access and swimming pool

breakfast was good, although i would have preferred an english breakfast rather than sausages in a

great bar area downstairs - fantastic waiting area for the other half

vegan breakfast was excellent. staff great too.

down for a wedding and they bent over backwards to accommodate our last minute request for an early check in

the breakfast was delicious and the staff were lovely and attentive

strong wifi signal

to really pick holes, the wifi signal kept dropping out while i was trying to watch live football

free wifi and a list at reception

welcome, parking and room met every expectation, very clean, great wifi, very comfortable bed

the room was spacious and wifi worked well

the rooms are glorious and decorated in a unique and elegant fashion and the breakfast was delicious and we couldn't have asked for a better place to stay whilst attending a

lovely owners and wonderful bar area

breakfast was a great quality and the staff were so friendly and helpful

location was fabulous , the gents running it were extremely helpful. breakfast was lovely,

the bar and cleaning staff were lovely

needed a late check out and they were extremely helpful

no cleaning. wifi not working no tea provided

free wifi

poor wifi. and my double bed was 2 mattress put together.

stayed here a few times and noticed, wifi although free, which is great

wifi was almost nonexistent

the manager help accommodate for early check in and to store my bags for the day before i caught my train

the room was great, the location was fantastic, there was even a laundry on the next block

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

nothing.. the staff when contacted about early check in was rude and unhelpful

good standard of accommodation, clean and fresh laundry

excellent wifi which is an added bonus and was free

location, incredible. free wifi, free parking, free breakfast. more than expected.

tlets for most brands),

wifi was a little irratic

wifi, slow unencrypted. matress, couod be firmer.

location for ferry and good sleep and bit to eat and breakfast

breakfast is 12

advertised ev charger but no one knew how to work it.

ev charger in the car park didn’t work

clean, nice bar area and breakfast was good

happier person on the bar at check in

had an interview the staff provided me with an iron and safe storage for my belongings, breakfast was lovely and the room was very comfortable, staff

reception staff at the bar could be a bit more welcome only this

raucous bar on premises—-a lot of fun

traditional full breakfast included as part of the b&b

sushi menu, decor, staff, breakfast - very quick to arrive

the staff were very attentive and extremely accommodating with our request for an early check in

hotel areas (foyer, bar and dining room) all refurbished and done to excellent standard

there was no bitter in the bar just pale ale and

excellent breakfast. ideal location near station buses dockyard and shopping.

accepted as an early check in.

and the maritime museum, good breakfast, very clean room, staff are welcoming, and friendly, bar could do with a little more, choice, car park is behind the hotel, and locked at night, will be

this hotel (we stayed about 2-3 years ago) and we were not disappointed: the room was lovely, the breakfast was excellent and all staff were very friendly and helpful

excellent location, lovely room with a view, and great breakfast!

breakfast was excellent it was every thing you needed to set you up for the day from a full cooked

no wifi and tv has access for netflix and prime but won't even allow you to use my own hotspot.

good wifi, breakfast was ideal and the dining area was a good size

bed, reliable wifi, friendly and helpful staff, good location for central portsmouth, gunwharf quays and the

also wifi code

excellent wifi, great location. quiet room.

no wifi due to a problem

the bed extra comfort,air conditioning,free wifi..

brilliant wifi, great value, clean rooms.

location and wifi

the wifi and tv are excellent, the bed comfy, the hotel is near a retail park so quite a few options

the wifi wasn t working

get wifi signal in my room

limited wifi available but it was a minor detail.

wifi signal was really poor, but we were only staying one night so didn't make a fuss about it

get the wifi to work and the shower was faulty

the wifi was not working in our room

wifi can be a bit hit and miss

5) and had been out for some time

room clean big tidy and free wifi

wifi wasnt available in our room, but it was available on the corridor

the lighting in our room, could be a lot brighter. also not having free wifi in our room.

smart venue bathroom spotless beds so comfortable, lovely and clean wifi excellent coffee in room good quality desktop heater was handy to take the chill

included room smartphone to control 'unsure' could not connect itself to the wifi no matter how many restarts and efforts it took us

parking & wifi are free

it's also good to get free wifi of a decent speed

bit noisy from the bar but nothing to stop me staying again

friendly welcome by the bar staff and shown to my room which was clean and tidy.

allowed early check in, looked after me

the bar downstairs is lovely, good food and drinks

i spent the evening in the bar locals very friendly had a quiz too and the lady behind the bar lottie is hilarious and she

wifi connection not free and hassle having to go through filling out online account to connect

the wifi a bit fiddly, as it would have meant signing up and i didn't want to do this

eccellent parking, good wifi, friendly bar

to fill out form for wifi

spacious room, with free wifi

excellent breakfast included in price also free wifi

wifi is great in all areas

free parking & wifi which is a massive bonus

free wifi&buffet breakfast

the facility was very clean. good wifi. rooms were nice. hot shower. tv selection excellent.

wifi wasn't the best speed and the room needs a bit of modernisation to allow for the modern

the wifi signal was poor. the lack of 13amp sockets in the room.

really disappointing wifi which hindered a meeting i had that evening

free wifi

wifi was unrestricted so not encrypted or password protected, it was very slow when it did work,

wifi connection was poor most of the time.

quiet, pleasant staff, good parking and wifi

and helpful staff without exception, fabulous breakfast, good size room, comfortable bed, great wifi, plenty of plugs by bed including usb ports, free car

wifi was occasionally a tiny bit slow/choppy, but it was absolutely fine most of the time

the wifi was difficult to connect to but once you where connected it was fine the bed is smaller then

the wifi signal was a little hit and miss, but for one night that was fine.

first thing was the wifi which was a little slow

staff were very friendly, good breakfast, easy secure parking, good wifi

wifi dropped in and out

went out of their way to facilitate an early check in for us to attend a social event

wifi is a little temperamental!

wifi was poor could not use internet in room phone call were poor had to go outside to get

helpful made you feel at ease the food was to a very high standard the room was very comfortable wifi very quick would stay again if in that area in fact booked for 2 nights but stayed

for the money but the location makes up for it, but the hotel has still not got an efficient wifi setup and even with a booster we had to request, wifi was very erratic

the wifi reception was non existent on this trip

did not give name of pub where in is located and post code not on first page so unless you have wifi or 4 g you could not find it on your phone

wifi wasn't great and we didn't have a long mirror in our room which for women getting ready is

most hotels have wifi with a simple password

helpful staff, room very lovely and clean which is vital for me, lots of lovely soft towels, good wifi access, i stay regularly as part of my work and i always get to stay in the same room which is

liked everything, the staff are lovely, rooms are clean which is vital for me, good wifi access, i stay regularly as part of my work and i always get to stay in the same room which is

fantastic leisure facilities - for once a hotel with great gym, very hot steam room, hot sauna, lovely bubbly jacuzzi and nice pool

the interior design of the bar and rooms was excellent

good spa with two saunas and the bubble bath

nice rooms good bar great location for our needs

pool and gym were great and not too busy

wifi kept cutting out, but not a major issue

wifi didn't work in room

ture reserve, marina), easy access to other areas, excellent wifi

the wifi signal was poor in our room

), the surroundings

no wifi in room

high street room warm clean tidy basically short trek from reception free car parking tv & wifi desk chair

there was no wifi in the room ...

staff was happy to make us smaller meals and helped with the hook up of wifi

good wifi

poor wifi connection

wifi signal was weak

wifi details not obviously communicated.

location was great; car parking, big size and quiet room; good facilities; wifi

wifi was a nightmare

no wifi! not that we could see anyway.

very clean and spacious, bed, towels, tv and wifi worked well

excellent wifi, power point and usb ports all in the right places

free wifi, that worked well

tv wasn't working well couldn't stream my phone wifi was working but not on the

only gripe is the wifi

no signal or wifi in 2nd nights room, but not too much of a problem.

wifi non existent in the room, had to go to the lounge to get wifi, which was very disappointing

the wifi was poor in room 15 not enough plugs and sockets in convenient locations

the wifi isn t great .

5 star accomodation bar staff were very polite and extremly helpful. 5 star service

didn't top up sugar and milk but minor things i'm sure i could've asked in bar or something.

no reception facilities and little contact with staff, unless you go into the bar

which point they are super helpful)

the staff were lovely in the bar / restaurant

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

great welcome in the bar and very professional and friendly management and staff, very dog friendly

bar area very clean and comfortable

excellent bar with real ale and guinness

wifi was great and video meeting was easy

the wifi was disappointingly slow and sometimes non existent

good wifi and tv reception

it was good to have the free wifi, but we found it was picking up intermittently

good wifi