no wifi

the tv in the room was making a continuous fuzzing sound no iron and wifi didn't work

wifi is free and provided on request

there is no wifi working

bedside cabinet nearest the window for room 6 i found a piece of paper with the password for a wifi called

free wifi which is great and worked really well

the only problem is the wifi

wifi in room signal was weak.

wifi had weak signal, breakfast was quite salty

the wifi was really bad

room ,up one flight of steps was lovely, compact, with ensuite, tv, tea/coffe facilities and free wifi

) there is free car parking and wifi and the rooms always smell very pleasant

lovely breakfast, a good choice and adaptable. clean. comfy bed, free wifi throughout.

free wifi is good and michael and his colleagues are hard working and helpful

especially the bathroom bearing in mind it s age good location with view of the sea free wifi in

only downside is the wifi is non existent on the upper floors but no issues and having a pint in the bar using the wifi

wifi is not active in certain floor

wifi was non existent.

a few points, unfortunately the wifi doesn't reach the rooms which is a shame, it is a little bit tired in places but its a hotel

no wifi in room and poor signal.

location, comfortable room, lovely shower, nice big self-catering kitchen and lounge area, everything you could need straight off the hovercraft

has what you need bar is excellent and cannot fault the staff or the people who frequent this place welcoming and

there is a kitchen and lounge area with everything you need if you dont want to eat out or, as i did, took a

i spent a lot of time in the veteran bar downstairs too and all of the staff and regulars were incredibly friendly

great communal kitchen and well thought out areas for those who may choose to spend longer than one night, or go

wifi and tv were included also

wifi was strong and the tv had the normal mix of freeview channels

stunning living room, kitchen area, bedroom and bathroom

the apartment is very close to high street and has onsite parking, so was super convenient

safe parking

wifi set up is shocking for a hotel of this quality, wifi should be accessible in every room

wifi only in public areas which was not so good as i needed some wifi for work.

with free parking on site, free wifi and a variety of teas and coffees in the room, we lacked for nothing

wifi could of been better

didn't use the wifi as it requires a log in for sky cloud but apart from that everything was fantastic

the tv didn't work as it didn't have wifi

could not connect to wifi

not feel clean, significant road noise, poor facilities eg noisy fridge, broken shower, flashing wifi light in room disturbed sleep

fact there was a fridge in the room, free wifi and a homely feel

very good value for money and fantastic wifi

the wifi in our room was a bit week (room 3) but fine in other parts of the hotel (+)outdoor area with lavender sauna, friendly staff, great food, very relaxing, lovely views, good wifi connection which is a bonus on the island as good connection is patchy (-)would be nice to have a fridge in the room. wifi dropped out quickly. (-)the dining room at dinner was chilly. wifi didn't work in the room. (-)wifi at the hotel was not great and kept dropping out which was slightly annoying when trying to (-)wifi is unsecured (-) -no room service -tv was dated so bring a fire stick or chrome cast -wifi was (-) wifi is also annoying as you have to sign in every time you want to use it (-)wifi very poor

the friday weather!!! not enough disabled parking.

the swimming pool and spa were very clean and so relaxing

the bar was run professionally and also so was the restaurant and breakfast bar one of the few hotels

a gym would be good. as the spa is v good.

wifi advertised but logon sequence consistently failed.

wifi is weak at best and if you are on 2nd or 3rd floor it s awful to zero

the wifi

but hey after logging into the wifi i was able to watch movies i had on my amazon prime

wifi and tv signal, was patchy at times

no wifi or mobile signal.

wifi would have helped as phone reception was not great and it made looking up places to visit a

although not absolutely essential would have liked access to wifi.

wifi little ropey at times

only downside was the wifi, not the pilot boat's fault - it seems to be widespread across the island

the shower was not great and the wifi did not extend to the second floor.

wifi didn't work until we were ready to leave

the location the food the room the wifi

wifi did not work in the bedroom.

wifi was terrible

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

in house restaurant & bar super

only used the room and the bar but the hotel was everything we expected

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

wife went n slept in the spare kids bed

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

breakfast bar was on the small side

the cocktail bar was good

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

we could have used a drink and snack and there was nothing available due to the 10pm closure of bar and room service

was friendly children was happy, is a good place for family with kids

travelling with more than 2 kids it is challenging to find reasonable priced places to stay

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

probably not great for young kids who can’t sleep but fine

it is only a short distance from the family centre and beach for kids

friendly reception staff and decent free wifi

suited our two night stay and work from property. good wifi.

quiet and slept well, wifi worked

work computer could not connect to wifi

know about the wifi non-connection, why just couldn't get whats app working

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

very polite and friendly reception girl gave me late check out .

heated towel bar could be turned off in may

the bar drinks were a bit pricey

the drinks in the bar were a little overpriced

good choices on the breakfast and dinner menu and good quality food

cooked breakfast was great, though fruit, yogurt and cereals would also have been nice, if they had been

had eggs benedict for breakfast was okay but was lacking something in tastes

great location, friendly and helpful staff. good breakfast range.

great location, excellent breakfast.

wifi worked very well and our request for

coffee making facilities, great wifi

a room service person and this option wasn't available

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

the full english breakfast was excellent, served with juice and freshly brewed coffee

brilliant. comfortable. great breakfast. great staff

down for a wedding and they bent over backwards to accommodate our last minute request for an early check in

the breakfast was excellent and it was handy having a bar where we could wind down with a drink

great location, great staff, super breakfast

beautiful room and facilities, fully stocked and welcoming bar and lavish breakfast

bar snacks offered without prompt, the guys running the bar were first class and caring about all

the early check in and late check out times were perfect for us

warm welcome and a g&t, our room was fantastic, all staff were very fryand helpful and the breakfast was excellent

the private small bar at the front of the property offers a very wide selection of drinks in comfortable surroundings

needed a late check out and they were extremely helpful

bed comfy very quite breakfast delicious.

the breakfast was exceptional

all went above and beyond and appreciate very much the late check out

friendly staff. good breakfast.

bar and pub downstairs did amazing evening meals

wifi could not be connected in bedroom. had to login at reception.

the entrance foyer does seem to fill up with weird people who seem to be using the free wifi, but not staying there

tv was good as was wifi

wifi was a little irratic

wifi, slow unencrypted. matress, couod be firmer.

traditional full breakfast included as part of the b&b

the location was perfect, staff were friendly and helpful and the breakfast in the sister hotel was one of the best i have ever

ud83dude02ud83dude02 we had the full english breakfast with all the trimmings

i enjoyed breakfast

the price and the included breakfast were ideal and the location was just prefect for the places i wanted to visit

the location, the staff, and the breakfast

hotel was fab - amazing location the room was brill and fine and clean and breakfast was amazing

wonderful breakfast great staff very friendly and helpful

breakfast was excellent as they was a wide choice of things to eat and drink

hotel areas (foyer, bar and dining room) all refurbished and done to excellent standard

breakfast was excellent it was every thing you needed to set you up for the day from a full cooked

bar open till 12

friendly perfect location. beautiful room great staff lovely breakfast.

perhaps a bar area where guests can mingle.

breakfast not as good as reviews previously

lovely welcome, wonderful restaurant and bar and great location!

bar efficient

grounds, nice outside bar area

very good car parking

drive from east cowes red funnel terminal, ample parking, location for touring round island, near osborne house

nothing.. the staff when contacted about early check in was rude and unhelpful

good standard of accommodation, clean and fresh laundry

the room was great, the location was fantastic, there was even a laundry on the next block

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

the manager help accommodate for early check in and to store my bags for the day before i caught my train

no cleaning wifi not working no tea provided

poor wifi. and my double bed was 2 mattress put together.

no cleaning. wifi not working no tea provided

free wifi

wifi was almost nonexistent

free wifi and a list at reception

couldn't get the wifi in our room as we were in the eaves

took a photos of it ) of very close by restaurants/food places but

wifi was good

strong wifi signal

also wifi code

no wifi and tv has access for netflix and prime but won't even allow you to use my own hotspot.

the wifi is really fast

excellent wifi, great location. quiet room.

only small moan was wifi was not too good - but this did not distract from the excellent hotel

check in, parking and ev charging available which was a bonus

clean, nice bar area and breakfast was good

price of the beer at the bar was slightly more expensive than expected but it wasn't a real issue or problem

all were lovely, reception, bar staff, chamber maids, restaurant staff

ev charger in the car park didn’t work

was friendly but no mention of wifi information or local highlights like we heard someone else talking about the next day

wifi was hit and miss and often was unavailable

15am, and good wifi

the hotel could easily suggest that guests check in and use their wifi to pay for multi day parking at the public carpark

flyover is near otherwise very central. wifi was rather positional.

there were no wifi in the room, they just have wifi for the hall! it was uncomfortable.

wifi fine

view was of a brick wall -there was no shower, only a bath, a shower is definitely more handy -wifi wasn't very

the wifi signal was really bad, and the tv was not working properly.

very friendly, breakfast provision handy my room on first floor had great wifi and really hot water that came through without having to run the tap

wifi on the top floor was a bit off and on

the wifi could have been slightly better on the top floor

hoped it was a smart tv) the bathroom floor was creaky

wifi was very poor on the floor we were on

t then we also didn't ask again)

no welcome folder information, no explanation of air conditioning, no wifi code

wifi was not working at all.

only a simple thing, please put wifi code in rooms

some shampoo would've been nice and maybe a simple welcome handbook in the rooms with wifi code, some local points of interest etc, but this is all very minor

wifi was not working for 2 days which wasn't such a big deal for us, but someone could rely on that

wifi speed was good. location was amazing.

comfortable bed, good shower and toilet, ok wifi, quiet and can be good

the bed extra comfort,air conditioning,free wifi..

the wifi and tv are excellent, the bed comfy, the hotel is near a retail park so quite a few options

at ibis you get what you expect, clean and comfortable bed, shower, tv and wifi, friendly staff

very uncomfortable, wifi connection not good, breakfast offering sparse and some items overcooked and staff seemed a

i believe there should have also been breakfast time details and wifi details in the room, again had to call to get these

wifi was slightly patchy, asking us to log in again every half hour or so, but other than that it

free wifi!

decent size clean rooms. free wifi. table fan for the hot weather.

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey with black coffee, no cream wi-fi inadequate didn’t work in

the rooms were above the pub i didn’t have to go through the bar to get in

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

didn't know they had free wifi

get the wifi to work and the shower was faulty

the television and wifi were very good

been newer, or more comfortable; the water pressure in the shower could have been better; the wifi could have been more reliable; the

the wifi wasn t working

from bar area on saturday night

nice bar in an open spacious room

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

great room amazing bar with some very interesting tipples to be had

our room was simply beautiful, bed was comfortable and bar well stocked

looked after by nicky ❤️ they had live music in the bar, so a great atmosphere

isle of wight and to the venue at which our event was taking place and because i had used their bar area in the past and knew the food, drink and service were excellent

bar prices were a bit higher than i expected, but wasn’t a show stopper

i asked at the time of booking for an early check in which was provided

location is next to red jet dock the staff are friendly to our dogs has a nice bar and restaurant with delicious and various meals, drinks

wifi in the room at all, and the network is very poor in the area, too

no idea why but poor security - wifi didn t work at all in our

free wifi was good and very necessary

staff were friendly, the room was nice

wifi in room plastic cups in room instant coffee only no free parking

cooked breakfast on the spot was of good quality and taste

friendly owners, delicious breakfast

great breakfast very good value and we will not certainly be back thank

such a beautiful place the couple were friendly & very kind & helpful made us feel very welcome , breakfast was well presented and very nice both mornings we enjoyed the accommodation was very

the breakfast was perfect every day - cooked to perfection

wifi wasn't working

room was basic, i would strongly recommend an upgrade to a 'smart tv', so can be used with all wifi options and with modern technology like tablets and mobile phones

wifi kept cutting out, so slowed down my working in the evening

the connection with wifi was very intermitent

has wifi, kettle and bottled water etc

but most of all, the staff is very friendly

and uncomfortable coffee shop didn't open at all no lift access to pool three flights of stairs room service/ towels change hopeless no cable/satellite tv just digital free view and no bbc1

, a cafe for light snacks opening out onto terraced gardens and ample car parking, a large bar & entertainment area for live music

parking space wasn't big enough but that isn't an issue plenty of parking near by which is free

shortage of staff, no room service

wifi is available only at reception which i was not able to use in the room.

wifi signal was poor in the room and there was a bit of a smell of damp, but it's a 2* hotel - what

excellent wifi very fast. room was very well presented.

wifi kept dropping out but could be because we were in a top floor room.

there is also free wifi

facilities wifi friendly staff food good

wifi decent at least

wifi was a bit hit and miss and barry was looking to sort this out but sadly after our stay

very hands on, nothing was too much trouble facilities were great, lovely relaxing bar area, free wifi, seating available outside, heated pool, sun loungers with mattresses

parking no problem at all and the outside space with the pool, hot tub and sauna is fantastic bar area is very classy just like the whole hotel i would definitely go

great modern property and good location. good wifi

there s a hot tub, free parking and free wifi

free wifi is provided, but admittedly i didn t use this as the mobile coverage was excellent anyway

great staff , location and facilities. breakfast a little small but amazing quality.

spacious room

good wifi signal

hotel offered an all round service in beautiful grounds including a swimming pool at the rear

and pool was a bonus, need to visit again when the pool is open

lots of car parking space

cosy little bar run by friendly owners

if i had to say one thing the car parking is first come first served basis but in practice was not a problem even on a busy bank

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

the staff were nice and parking was easy

enough car parking spaces in front of hotel

there is parking and a veranda overlooking the beach where you can eat or have drinks

wifi was not good in room

no wifi in the rooms but this was rectified and moving forward all rooms now have excellent wifi

televisions are to small for the rooms , no wifi in bedroom .

thing that let s it down was the wifi was not available in bedrooms at the moment but they are looking to

tiny tv, no wifi in the rooms

main entrance, and a few minutes walk to restaurants, phone signal was not great in room but wifi was really fast

unfinished and still to be finished off no wifi or food available as new kitchen to be fitted or any staff accept working peeps the owner was

inside, the bedroom we had was fine - comfortable beds, shower, plentiful hot water, good wifi connection, tv, kettle

off road parking

parking was a little tricky, spaces are quite close together.

off street parking

the small bar was also really cute and well stocked

breakfast / bar / patio were great.

there is a good view from the hotel and a small bar for that evening drink

bar was there for that little night cap the breakfast was excellent with a variety of options

in a good location ( a short walk from old shanklin, shanklin chine and the beach ) with private parking

location, staff, parking, access to the beach

parking in hotel premises

took family room and they provided en suite with additional small room inside with two beds for kids

the room is fine and facilities are all ok. there is parking at the hotel.

bar and good food on site

great parking

easy parking too

private parking

the bar was great ,food was great recommend ham eggs and chips

the worst experience was that wifi did not work and i check the hotels facilities before i book a hotel

rubbish wifi, rubbish tvs and

the weak wifi was the only negative thing, although it was not really that important

wifi in room 27 was useless had to use my phone as a hotspot

excellent breakfast views, hot tub, swimming pool, good walk to the beach, free parking, strong wifi, full channeled tv, clean towels everyday, plenty of clothes storage, great base for iow and

location, excellent facilities including the spa and the staff go out their way to make sure we had the best

pool and sauna lovely

the breakfast was just delicious,loved that there was a lot of food

there is a new games room in the basement and a nice tropical pool with jacuzzi and sauna

had a spa bath in room anf unfortunately it wasn't cleaned the jets were absolutely disgusting i had to

the wifi was not working in our room

wifi can be a bit hit and miss

5) and had been out for some time

room clean big tidy and free wifi

wifi wasnt available in our room, but it was available on the corridor

wifi was poor kept going on and off

wifi although free, you needed to sign in to cloud

eccellent parking, good wifi, friendly bar

wifi unreliable

the wifi connection was very poor in fact non existent from the first day

the lighting in our room, could be a lot brighter. also not having free wifi in our room.

would have preferred to access the wifi simply from my phone with the hotel's wifi passcode rather than logging in my details such as

parking & wifi are free

it's also good to get free wifi of a decent speed

wifi code on check in, no pin number on check in

wifi didn t reach my room and there were no plugs near the beds to charge phone or laptop for

decent wifi although i didn't get even consider trying to access more than new sites and some email

wifi wasn't the best speed and the room needs a bit of modernisation to allow for the modern

wifi was unrestricted so not encrypted or password protected, it was very slow when it did work,

free wifi

first thing was the wifi which was a little slow

wifi dropped in and out

the wifi signal was a little hit and miss, but for one night that was fine.

staff were very friendly, good breakfast, easy secure parking, good wifi

went out of their way to facilitate an early check in for us to attend a social event

wifi was occasionally a tiny bit slow/choppy, but it was absolutely fine most of the time

and helpful staff without exception, fabulous breakfast, good size room, comfortable bed, great wifi, plenty of plugs by bed including usb ports, free car

quiet, pleasant staff, good parking and wifi

wifi was a little bit patchy, but i was in a room on the end of the property so this is

the wifi was difficult to connect to but once you where connected it was fine the bed is smaller then

nice bar at the ground

lady behind the bar wasn't the most engaging and wasn't happy at having customers come in after 9

allowed early check in, looked after me

bit noisy from the bar but nothing to stop me staying again

didn’t meet the ghost in my room though ud83dude02ud83dude02ud83dude02 special thank you to the bar maid, who although very busy kept my glass topped up for me, you can’t ask for

free parking & wifi which is a massive bonus

the free wifi is

wifi good

excellent breakfast included in price also free wifi

free wifi&buffet breakfast

wifi could connect options from i ohone to tv could be included in future

most hotels have wifi with a simple password

tv net was not working the head end of bed was bit noisy no info was given regarding wifi

liked everything, the staff are lovely, rooms are clean which is vital for me, good wifi access, i stay regularly as part of my work and i always get to stay in the same room which is

did not give name of pub where in is located and post code not on first page so unless you have wifi or 4 g you could not find it on your phone

no lift. also the breakfast served ‘off’ fruit compote.

food great, gym fabulous. room big and thoroughly enjoyable.

hotel with excellent facilities - we particularly liked the pool and health facilities and the breakfast was great

great spa and lovely staff

also the bar is open late which is a nice touch

), the surroundings

comfy room good wifi easy parking good choice at breakfast

wifi was a bit weak at times and there was a bit of a wait at the bar at times also.

wifi was down part part of one evening of my stay

the wifi signal was poor in our room

poor wifi connection

wifi get dropping and room temperature was always too warm even when temp set at lowest 16 c

wifi in my room was completely unusable because of poor reception.

wifi signal was weak

wifi details not obviously communicated.

t may have been my laptop

no wifi! not that we could see anyway.

tv channel choice but i tend not to watch tv when im away anyway, so didn't really mind, also wifi really slow

tv wasn't working well couldn't stream my phone wifi was working but not on the

gr@t room good balcony good facilities for eating bar etc. wifi was very good

wifi very weak

there was no wifi in the room ...

free wifi did not work

staff was happy to make us smaller meals and helped with the hook up of wifi

good wifi

which point they are super helpful)

didn't top up sugar and milk but minor things i'm sure i could've asked in bar or something.

the room was comfortable and spacious. jamie at the bar downstairs was a big help!

5 star accomodation bar staff were very polite and extremly helpful. 5 star service

the staff were lovely in the bar / restaurant

location was stunning and the hotel restaurant / bar was excellent

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

excellent bar with real ale and guinness

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

great welcome in the bar and very professional and friendly management and staff, very dog friendly

the wifi isn t great .

wifi was ok but could be a bit stronger

perhaps a little pricey. wifi a little slow/intermittent.

internet wifi was superb the best i have experienced in a hotel

no signal or wifi in 2nd nights room, but not too much of a problem.

would expect wifi to be free

disgusting that a hotel is still trying to charge for wifi.

paid wifi in rooms was pricey at 12 per

wifi is normally 12 a day for the room which seems a bit expensive, but the very kind member of

wifi cover and no clear description of charges in welcome booklet in room

poor wifi

welcoming, clean room, brilliant modern bathroom, good value for money, good wifi speeds and connectivity, great customer service

wifi code confusing

wifi: i could not find the wifi password displayed anywhere in my room and had poor cell coverage

welcoming property, comfortable stay, free parking and wifi

the noise from the bar below

the room was above the bar and being friday night it was quite noisy again our fault for not checking

bar and outdoor seating on site

evening bar staff were friendly, bed was comfy

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend