wifi did not reach our room

wifi didn t reach my room and there were no plugs near the beds to charge phone or laptop for

breakfast staff car parking wifi location communications

wifi wasn't the best speed and the room needs a bit of modernisation to allow for the modern

wifi was unrestricted so not encrypted or password protected, it was very slow when it did work,

wifi was somewhat hit & miss

wifi was occasionally a tiny bit slow/choppy, but it was absolutely fine most of the time

location, free parking and wifi but top of staff would have be caring, highly professional staff

wifi was a little bit patchy, but i was in a room on the end of the property so this is

and helpful staff without exception, fabulous breakfast, good size room, comfortable bed, great wifi, plenty of plugs by bed including usb ports, free car

wifi unreliable

the wifi connection was very poor in fact non existent from the first day

to fill out form for wifi

spacious room, with free wifi

eccellent parking, good wifi, friendly bar

staff were very friendly, good breakfast, easy secure parking, good wifi

the wifi signal was a little hit and miss, but for one night that was fine.

first thing was the wifi which was a little slow

wifi dropped in and out

went out of their way to facilitate an early check in for us to attend a social event

get the wifi to work and the shower was faulty

didn't know they had free wifi

pub, nice food and beer, plenty parking and wifi

the wifi wasn t working

the television and wifi were very good

nice bar at the ground

lady behind the bar wasn't the most engaging and wasn't happy at having customers come in after 9

didn’t meet the ghost in my room though ud83dude02ud83dude02ud83dude02 special thank you to the bar maid, who although very busy kept my glass topped up for me, you can’t ask for

friendly welcome by the bar staff and shown to my room which was clean and tidy.

bit noisy from the bar but nothing to stop me staying again

gym and health club excellent

staff very pleasant and assist with late check out when feasible

liked gym accessibility

pool and gym were great and not too busy

of the barman i think he was the bar manager not happy and bubbly like the others didn't smile very

parking & wifi are free

things - good-sized comfortable rooms, decent breakfast, bar area & wifi, starbucks inside the hotel, helpful staff

parking, superb state of the art gym, great pool, excellent shower room, comfortable bed, wifi, good selection of tv channels, starbucks on site

included room smartphone to control 'unsure' could not connect itself to the wifi no matter how many restarts and efforts it took us

would have preferred to access the wifi simply from my phone with the hotel's wifi passcode rather than logging in my details such as

location was great; car parking, big size and quiet room; good facilities; wifi

wifi was a nightmare

poor wifi connection

wifi signal was weak

the bed was comfortable and the wifi reliable

the rooms also met expectations, although i did not know there was free wifi

excellent wifi, power point and usb ports all in the right places

gr@t room good balcony good facilities for eating bar etc. wifi was very good

tv wasn't working well couldn't stream my phone wifi was working but not on the

t may have been my laptop

the free wifi was low bandwidth so couldn't really do much with it.

wifi keep going

room was excellent great wifi and the upgraded breakfast was

tv net was not working the head end of bed was bit noisy no info was given regarding wifi

did not give name of pub where in is located and post code not on first page so unless you have wifi or 4 g you could not find it on your phone

65 quid for 2 double beds isn't bad at all. big tv and good wifi

would expect wifi to be free

paid wifi in rooms was pricey at 12 per

no wifi

wifi cover and no clear description of charges in welcome booklet in room

wifi and tv signal weak

the wifi is really fast

excellent wifi connection we were on the 3rd floor

also wifi code

good wifi, breakfast was ideal and the dining area was a good size

so close to harbour close quite little bar nice breakfast does what it says on the tin

yes there was shower gel and shampoo, but when asked at bar for hand soap, i was told that they didn't supply it

good breakfast

happier person on the bar at check in

jackie the bar lady and ivan were brilliant

location.....room...view..... friendly staff....breakfast

were well received at the hotel and given an early check in as soon as we arrived as the room was available

this hotel (we stayed about 2-3 years ago) and we were not disappointed: the room was lovely, the breakfast was excellent and all staff were very friendly and helpful

bar open till 12

a small bar would have been nice as there didn't seem to be one readily available.

the location, the staff, and the breakfast

good breakfast included

the breakfast bar was stocked well with fresh fruit , yogurts, various cereals, white and brown bread for toast,

location for early check in a portsmouth harbour condor ferries, very close to gunwarf keys staff very friendly

wonderful breakfast great staff very friendly and helpful

location, incredible. free wifi, free parking, free breakfast. more than expected.

wifi was a little irratic

wifi, comfortable beds, fan was provided, perfect location for shopping

excellent wifi which is an added bonus and was free

wifi, slow unencrypted. matress, couod be firmer.

dusty in places by the legs of furniture would of been nice to have a welcome pack in room, with wifi code, bar opening times, breakfast times,

you need be no higher than floor #1 to get effective wifi

wifi and tv signal, was patchy at times

but hey after logging into the wifi i was able to watch movies i had on my amazon prime

wifi advertised but logon sequence consistently failed.

the bar and snacks and lively garden patio were on added bonus on our warm fall stay

breakfast was excellent for me, as i rarely eat a cooked breakfast

hotel was quiet and breakfast was served in the dining room

warm welcome and a g&t, our room was fantastic, all staff were very fryand helpful and the breakfast was excellent

supurb breakfast

location for ferry and good sleep and bit to eat and breakfast

great location - helpful staff - great breakfast

ev chargers very convenient.

location and parking - and ev charging. plus staff flexible on parking. breakfast ok.

the room was clean although the ensuite was rather cramped. the breakfast was very good.

needed a late check out and they were extremely helpful

excellent breakfast included in price also free wifi

the facility was very clean. good wifi. rooms were nice. hot shower. tv selection excellent.

free wifi&buffet breakfast

free parking & wifi which is a massive bonus

and accommodating in finding us a travel cot, convenient location for stop over for ferry, wifi was fast and

poor wifi connection in room

the offer of wifi code, and 2 key cards instead of 1.

friendly reception staff and decent free wifi

quiet and slept well, wifi worked

wifi in my room was abit inconsistent

great bar area downstairs - fantastic waiting area for the other half

down for a wedding and they bent over backwards to accommodate our last minute request for an early check in

great location, great staff, super breakfast

vegan breakfast was excellent. staff great too.

brilliant. comfortable. great breakfast. great staff

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

evening bar staff were friendly, bed was comfy

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

the noise from the bar below

the room was above the bar and being friday night it was quite noisy again our fault for not checking

5 star accomodation bar staff were very polite and extremly helpful. 5 star service

which point they are super helpful)

the room was comfortable and spacious. jamie at the bar downstairs was a big help!

the staff were lovely in the bar / restaurant

no reception facilities and little contact with staff, unless you go into the bar

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

the manager help accommodate for early check in and to store my bags for the day before i caught my train

nothing.. the staff when contacted about early check in was rude and unhelpful

good standard of accommodation, clean and fresh laundry

the room was great, the location was fantastic, there was even a laundry on the next block

no cleaning wifi not working no tea provided

wifi was almost nonexistent

poor wifi. and my double bed was 2 mattress put together.

stayed here a few times and noticed, wifi although free, which is great

free wifi

the outside bar was buzzing on sunday afternoon with a dj and sunshine

in house restaurant & bar super

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

only used the room and the bar but the hotel was everything we expected

wife went n slept in the spare kids bed

recommend you try their food breakfast was fantastic, lovely staff team well run restaurant & bar great for families or couples or buisness trips was extremely impressed with the main course

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

nice rooms, restaurant and bar area

great welcome in the bar and very professional and friendly management and staff, very dog friendly

201 television signal bad on some channels so may need to replace the antenna wifi signal often blips so this will need to be checked bathroom had a hint of cigarette smell

5) and had been out for some time

wifi wasnt available in our room, but it was available on the corridor

the 'cloud wifi' was all but useless

couldn't get wifi

brilliant wifi, great value, clean rooms.

the bed extra comfort,air conditioning,free wifi..

comfortable bed, good shower and toilet, ok wifi, quiet and can be good

no wifi due to a problem

tv and wifi worked

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

breakfast was very nice and so the vibe of the dining area

lovely staff and breakfast

a lovely cooked breakfast was provided too

had eggs benedict for breakfast was okay but was lacking something in tastes

cooked breakfast was great, though fruit, yogurt and cereals would also have been nice, if they had been

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

breakfast bar was on the small side

they have a small bar and lounge with very reasonable prices cant wait 2 stay there

bar is overpriced

the cocktail bar was good

the bar drinks were a bit pricey

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

very polite and friendly reception girl gave me late check out .

lovely room , good bar and restaurant nearby,

staff delightful, bar chic and stylist, excellent

coffee making facilities, great wifi

wifi worked very well and our request for

i was disappointed by my room service order

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

probably not great for young kids who can’t sleep but fine

travelling with more than 2 kids it is challenging to find reasonable priced places to stay

in the dining room at 11pm at night trying to get my kids to sleep, men laughing and joking and being generally loud

and comfortable stay for one night,the bunk beds where a little awkward getting on and off as the kids weren't used to

it is only a short distance from the family centre and beach for kids

took a photos of it ) of very close by restaurants/food places but

strong wifi signal

the wifi was brilliant, room was great with a comfortable bed, and the food

couldn't get the wifi in our room as we were in the eaves

cheerfull , our room was lovely and clean , nicely presented with a very comfortable bed , tv , wifi , bath and shower with plenty of hot water etc

the breakfast was very nice and hot .good coffee

great breakfast rooms lovely comfy beds

great bar and excellent food

breakfast was served in the bar & again lots of choices & helpful staff

room was above the bar so you do get noise from there, but after 11pm it dies down

need some kids activities if possible

we only stayed over night as close to airport but we will be returning when the spa is up and running and they are serving evening meals

breakfast was excellent as was staff

swimming pool and and spa were warm and visually attractive

close to the grand kids ❤️❤️❤️

wifi very poor cuts out all the time, unable to use mobile data either no signal

i also enjoyed the quietness of the rooms and facilities in the room and the wifi which allowed me to work

free wifi was slow and the mobile signal was poor in my room

was with us and set up within 5 minutes no charge room was a double had a desk and nice arm chair wifi worked fine

wifi was intermittent in the evening.

good sized rooms and bed, clean, good wifi.

free wifi & car parking was excellent

as our gave a bigger feel especially with children staff were very pleasant complimentary wifi and

free wifi wasnt great however it is free lol. overall signal in the hotel is very bad.

a business hotel, the wifi was dreadful

good wifi

staff was happy to make us smaller meals and helped with the hook up of wifi

wifi was connected through sky and if you are not a sky customer you would get no free wifi

free wifi did not work

wifi very weak

calmness of the staff, always accommodating everyone, even when there are 20+ families with young kids ( peppa pig world visitors

there was a lot of choice for breakfast

opposite is an impressive golf course for golfers amongst you

being able to have a late check out

best staff. 24hr bar and menu which was very convenient. excellent value and super comfortable

), the breakfast was bad and the wifi didn't work in my room

wifi in room plastic cups in room instant coffee only no free parking

all mod cons including wifi, tv, free view, fan, hair dryer, iron and ironing board

free wifi was good and very necessary

10 per day on esplanade

wifi was down part part of one evening of my stay

ture reserve, marina), easy access to other areas, excellent wifi

wifi kept cutting out, but not a major issue

friendly helpful staff. great wifi. breakfast lovely. room right temperature.

), the surroundings

lovely welcome, wonderful restaurant and bar and great location!

parking, friendly staff, lovely period decor, beautiful bedroom and bathroom with a separate bath

dinner and breakfast were also excellent

drive from east cowes red funnel terminal, ample parking, location for touring round island, near osborne house

very good car parking

there is a kitchen and lounge area with everything you need if you dont want to eat out or, as i did, took a

great room. clean, comfortable, great view and reasonably priced. great veterans bar downstairs.

i also loved the kitchen and dining area - those were super pleasant surprises

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

the bar is wonderful, with lots of friendly locals

wifi is not active in certain floor

wifi quality is heterogeneous

wifi didn't extend to my room but staff helped me find a solution.

only downside is the wifi is non existent on the upper floors but no issues and having a pint in the bar using the wifi

a few points, unfortunately the wifi doesn't reach the rooms which is a shame, it is a little bit tired in places but its a hotel

organised events all week so didn't get chance for other meals, but did get a few drinks and the bar staff were friendly

i asked at the time of booking for an early check in which was provided

staff were amazing - especially luke in bar - great customer service.

isle of wight and to the venue at which our event was taking place and because i had used their bar area in the past and knew the food, drink and service were excellent

inn right on a lovely high street with a very comfortable bar area

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

once inside you need to head to the bar to check in, the bar was shut when i was there but looked very smart

our room was simply beautiful, bed was comfortable and bar well stocked

from bar area on saturday night

nice bar in an open spacious room

a lovely light, comfortable room on the first floor with good wifi and desk space

free wifi which is great and worked really well

wifi in room signal was weak.

wifi ok

the wifi was really bad

the rooms were above the pub i didn’t have to go through the bar to get in

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey with black coffee, no cream wi-fi inadequate didn’t work in

the anchor bar staff were exceptionally helpful and really lovely

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

wifi could have been a little better. had to sign in to a webpage every so often.

didn't use the wifi as it requires a log in for sky cloud but apart from that everything was fantastic

wifi set up is shocking for a hotel of this quality, wifi should be accessible in every room

nothing to dislike! maybe wifi could be better

wifi only in public areas which was not so good as i needed some wifi for work.

bed comfortable wifi efficient

wifi is free and provided on request

there is no wifi working

shops nearby for getting some breakfast, including a wetherspoon's less than 2mins walk with free wifi

bedside cabinet nearest the window for room 6 i found a piece of paper with the password for a wifi called

nice bar with little beer garden outside

good location and handy for the bar downstairs

if you needed an early night you would be unable to sleep

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

great breakfast. very comfy and big bed. lovely garden.

everything was wonderful, the rooms were clean, the staff were lovely, breakfast was amazing!

beautiful garden. lovely location great breakfast

great location, friendly, relaxed hosts. super breakfast!

the breakfast was outstanding, the room was nice and comfortable

breakfast was excellent and the meal we had in the restaurant was superb too

the bar staff in the evening were friendly and efficient and in the morning the staff were again very

bed comfy very quite breakfast delicious.

to order to the prince of wales as they didn't serve evening meals and we were able to eat in the bar and were even given plates and cutlery

my husband was a little disappointed that the bar wasn’t open longer, but since the pandemic, customer numbers have fallen

wifi kept cutting out, so slowed down my working in the evening

not their fault, but wifi signal was almost non existent in our room.

has wifi, kettle and bottled water etc

wifi wasn't working

the connection with wifi was very intermitent

especially the bathroom bearing in mind it s age good location with view of the sea free wifi in

) there is free car parking and wifi and the rooms always smell very pleasant

adequate breakfast to get the morning started, friendly staff free wifi which never let me down

good wifi flexibility of staff with timings for breakfast

free wifi is good and michael and his colleagues are hard working and helpful

wifi: i could not find the wifi password displayed anywhere in my room and had poor cell coverage

wifi code confusing

welcoming property, comfortable stay, free parking and wifi

poor wifi

ough this was adequate for reading emails and browsing the

enough car parking spaces in front of hotel

parking on site

if i had to say one thing the car parking is first come first served basis but in practice was not a problem even on a busy bank

the parking is very good as is the location of the hotel

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

wifi and tv were included also

wifi was strong and the tv had the normal mix of freeview channels

so close to town with parking

the apartment is very close to high street and has onsite parking, so was super convenient

great apartment - everything we needed, clean and good location with off road parking

building, old furniture, fungus under shower, weak wifi, no ventilation in bathroom

good wifi connection in the room

very good value for money and fantastic wifi

fact there was a fridge in the room, free wifi and a homely feel

not feel clean, significant road noise, poor facilities eg noisy fridge, broken shower, flashing wifi light in room disturbed sleep

perhaps a little pricey. wifi a little slow/intermittent.

wifi non existent in the room, had to go to the lounge to get wifi, which was very disappointing

when we arrived we were told the wifi wasn't working but no apology for that

the wifi isn t great .

we couldn t make wifi work in the room but this may have been our fault

good parking

location, good parking, great food and lovely service

very clean and tidy excellent value for the money breakfast excellent

clean great location breakfast included and food available from pub staff lovely

friendly staff, good value for money, plenty of parking spaces.

the wifi in our room was a bit week (room 3) but fine in other parts of the hotel (+)outdoor area with lavender sauna, friendly staff, great food, very relaxing, lovely views, good wifi connection which is a bonus on the island as good connection is patchy (-)would be nice to have a fridge in the room. wifi dropped out quickly. (-)the dining room at dinner was chilly. wifi didn't work in the room. (-)wifi at the hotel was not great and kept dropping out which was slightly annoying when trying to (-)wifi is unsecured (-) -no room service -tv was dated so bring a fire stick or chrome cast -wifi was (-) wifi is also annoying as you have to sign in every time you want to use it (-)wifi very poor

also the kids enjoy the pool a great deal

parking

excellent breakfast. pool and spa good.

space, bathroom & view loved the pool & jacuzzi

parking, good size room, bathroom small but functional, excellent shower with great pressure, bar on site & great food options within a 3 min walk

good place for people without children. you can eat, drink and dance in the bar downstairs.

helpful receptionist nice spacious room clean and tidy, bar staff service and attentiveness excellent, easy on site

there was a cocktail bar there, not noisy which we thought it might be

to the river hotel with cocktail bar and good vibing music staff very welcoming and

would have liked a club sandwich option on room service and tv struggled to connect to wifi.

wifi didn't work in the bedroom

the wifi was poor in our room

the wifi didn t work too well

the only problem was that the wifi wasn t stable all the

wifi was erratic and top room with roof slope disappointing

the wifi was disappointingly slow and sometimes non existent

good wifi and tv reception

wifi was not great kept losing connection.

wifi could of been better

is in a terrific location for both strolling through the historical district and choices of bars and restaurants

the only thing was we wanted to sit in the bar to wait for our room and the wouldn’t let us

it is over a very busy bar on a very busy street- but the noise disappears around midnight and we slept well

i had the single room at the top and there was no disturbance from the bar activities

all the staff from the cleaning girls to to the bar staff

i had asked for an early check in and was told i would be called back in 20 minutes to confirm

my early check in was approved which was greatly appreciated

location was good. early check in was arranged at short notice.

staff was brilliant early check in was possible good customer service

easy to find. lots of parking. friendly, helpful staff.

free parking and wifi included, which is a nice change after coming from a travelodge

put in the bridal suite it was lovely reception staff were really friendly and the man on the bar was really friendly breakfast was great nice and hot swimming pool was great and nice and warm

breakfast was good too, and has a restaurant and bar you can dine in

the scrambled eggs were delicious, plenty of choice at breakfast, all lovely and hot!

i was a little worried about him going up alone but the kids loved their den bed so it wouldn’t put me off booking it again

they kindly were able to let us have an early check in as we had to be at a wedding at a certain time

they allow us for late check out with a little cost, thank you for consideration

full bar with food a definite plus

lovely spacious accommodation and the late check out was excellent for our needs

the mini bar was tempting, and i was tempted, so it got a bit expensive!

comfortable bar area

excellent bar and restaurant

pre-dinner drinks in the bar were lovely, and our dinner on both the friday and saturday nights was excellent

housekeeping manager was so helpful and polite, allowed us a late check out as well