included room smartphone to control 'unsure' could not connect itself to the wifi no matter how many restarts and efforts it took us

smart venue bathroom spotless beds so comfortable, lovely and clean wifi excellent coffee in room good quality desktop heater was handy to take the chill

wifi code on check in, no pin number on check in

it's also good to get free wifi of a decent speed

things - good-sized comfortable rooms, decent breakfast, bar area & wifi, starbucks inside the hotel, helpful staff

wifi could connect options from i ohone to tv could be included in future

did not give name of pub where in is located and post code not on first page so unless you have wifi or 4 g you could not find it on your phone

most hotels have wifi with a simple password

liked everything, the staff are lovely, rooms are clean which is vital for me, good wifi access, i stay regularly as part of my work and i always get to stay in the same room which is

wifi wasn't great and we didn't have a long mirror in our room which for women getting ready is

there was anything, the wifi was down when we arrived but it was due to the weather, but it was up and running the

the facility was very clean. good wifi. rooms were nice. hot shower. tv selection excellent.

free parking & wifi which is a massive bonus

and accommodating in finding us a travel cot, convenient location for stop over for ferry, wifi was fast and

beds very comfy, breakfast buffet has a large selection, wifi was good.

wifi on and off throughout the week towel radiator not working in bathroom so towels never really

the 'cloud wifi' was all but useless

wifi wasnt available in our room, but it was available on the corridor

5) and had been out for some time

201 television signal bad on some channels so may need to replace the antenna wifi signal often blips so this will need to be checked bathroom had a hint of cigarette smell

5 star accomodation bar staff were very polite and extremly helpful. 5 star service

didn't top up sugar and milk but minor things i'm sure i could've asked in bar or something.

which point they are super helpful)

the room was comfortable and spacious. jamie at the bar downstairs was a big help!

the staff were lovely in the bar / restaurant

the wifi signal was a little hit and miss, but for one night that was fine.

wifi dropped in and out

first thing was the wifi which was a little slow

staff were very friendly, good breakfast, easy secure parking, good wifi

went out of their way to facilitate an early check in for us to attend a social event

the wifi is really fast

excellent wifi, great location. quiet room.

good wifi, breakfast was ideal and the dining area was a good size

wifi and tv signal weak

only small moan was wifi was not too good - but this did not distract from the excellent hotel

were well received at the hotel and given an early check in as soon as we arrived as the room was available

breakfast was lovely

plenty of selection for breakfast and i liked the fact the cooked breakfast was brought to the table instead of self

friendly perfect location. beautiful room great staff lovely breakfast.

and the maritime museum, good breakfast, very clean room, staff are welcoming, and friendly, bar could do with a little more, choice, car park is behind the hotel, and locked at night, will be

bedrooms and bathrooms are all newly updated, bar and restaurant are now a joy to use

breakfast was excellent as they was a wide choice of things to eat and drink

the breakfast bar was stocked well with fresh fruit , yogurts, various cereals, white and brown bread for toast,

the breakfast is lovely and the view is

excellent breakfast. ideal location near station buses dockyard and shopping.

yes there was shower gel and shampoo, but when asked at bar for hand soap, i was told that they didn't supply it

evrybody was friendly and helpful, breakfast were lovely

reception staff at the bar could be a bit more welcome only this

jackie the bar lady and ivan were brilliant

traditional full breakfast included as part of the b&b

the wifi signal was poor. the lack of 13amp sockets in the room.

we liked the access to books that we could borrow and free wifi we did not have

free wifi

breakfast staff car parking wifi location communications

wifi wasn't the best speed and the room needs a bit of modernisation to allow for the modern

breakfast is 12

great breakfast

very helpful staff. good location with parking and ev charger

evrn had ev charge points

staff were great and very helpful and the bar and restaurant looked nice

comfortable bed, good shower and toilet, ok wifi, quiet and can be good

wifi speed was good. location was amazing.

super shower. mega wifi

brilliant wifi, great value, clean rooms.

tv and wifi worked

free wifi too

the entrance foyer does seem to fill up with weird people who seem to be using the free wifi, but not staying there

wifi, slow unencrypted. matress, couod be firmer.

excellent wifi which is an added bonus and was free

wifi, comfortable beds, fan was provided, perfect location for shopping

wifi was somewhat hit & miss

and helpful staff without exception, fabulous breakfast, good size room, comfortable bed, great wifi, plenty of plugs by bed including usb ports, free car

quiet, pleasant staff, good parking and wifi

wifi was occasionally a tiny bit slow/choppy, but it was absolutely fine most of the time

the wifi was difficult to connect to but once you where connected it was fine the bed is smaller then

needed a late check out and they were extremely helpful

wifi unreliable

wifi connection not free and hassle having to go through filling out online account to connect

the room was clean and comfortable, large bed, good size tv, good wifi signal

to fill out form for wifi

wifi although free, you needed to sign in to cloud

the bar and snacks and lively garden patio were on added bonus on our warm fall stay

warm welcome and a g&t, our room was fantastic, all staff were very fryand helpful and the breakfast was excellent

a late night, we would’ve loved a cooked breakfast

the bar and cleaning staff were lovely

the early check in and late check out times were perfect for us

the manager help accommodate for early check in and to store my bags for the day before i caught my train

good standard of accommodation, clean and fresh laundry

nothing.. the staff when contacted about early check in was rude and unhelpful

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

the room was great, the location was fantastic, there was even a laundry on the next block

stayed here a few times and noticed, wifi although free, which is great

no cleaning wifi not working no tea provided

poor wifi. and my double bed was 2 mattress put together.

free wifi

no cleaning. wifi not working no tea provided

didn't know they had free wifi

the television and wifi were very good

get the wifi to work and the shower was faulty

the wifi wasn t working

limited wifi available but it was a minor detail.

great bar area downstairs - fantastic waiting area for the other half

breakfast was simple and tasty

great location, great staff, super breakfast

the full english breakfast was excellent, served with juice and freshly brewed coffee

down for a wedding and they bent over backwards to accommodate our last minute request for an early check in

staff is helpful and a very comfortable room with wifi access and swimming pool

friendly reception staff and decent free wifi

wifi in my room was abit inconsistent

know about the wifi non-connection, why just couldn't get whats app working

work computer could not connect to wifi

free wifi did not work

there was no wifi in the room ...

wifi was connected through sky and if you are not a sky customer you would get no free wifi

i could not get connected to wifi at all but for one night stay it was alright.

no wifi in room

only used the room and the bar but the hotel was everything we expected

in house restaurant & bar super

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

the outside bar was buzzing on sunday afternoon with a dj and sunshine

free wifi and a list at reception

the room was spacious and wifi worked well

comfortable rooms, wifi worked well, friendly staff and an excellent freshly prepared breakfast , perfect

to really pick holes, the wifi signal kept dropping out while i was trying to watch live football

couldn't get the wifi in our room as we were in the eaves

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

the breakfast was amongst the best we've ever had, with fab service

comfortable hotel in a lovely old building with a lot of charm, lovely room, breakfast very nice

lovely staff and breakfast

place to stay, staff are very friendly, food was lovely, breakfast hit the spot

a lovely cooked breakfast was provided too

coffee making facilities, great wifi

wifi worked very well and our request for

a room service person and this option wasn't available

i was disappointed by my room service order

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

lovely room , good bar and restaurant nearby,

very polite and friendly reception girl gave me late check out .

staff delightful, bar chic and stylist, excellent

the bar drinks were a bit pricey

heated towel bar could be turned off in may

bar is overpriced

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

they have a small bar and lounge with very reasonable prices cant wait 2 stay there

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

breakfast bar was on the small side

and comfortable stay for one night,the bunk beds where a little awkward getting on and off as the kids weren't used to

in the dining room at 11pm at night trying to get my kids to sleep, men laughing and joking and being generally loud

theyre kids

bed, plug socket next to bed on both sides, quick, easy check in, offered early check in, as i was already in town, easy walk to beach, to bus, to local shop, to pub

travelling with more than 2 kids it is challenging to find reasonable priced places to stay

wifi was down part part of one evening of my stay

), the surroundings

wifi kept cutting out, but not a major issue

was given no info on wifi codes in room or on arrival.

friendly helpful staff. great wifi. breakfast lovely. room right temperature.

but hey after logging into the wifi i was able to watch movies i had on my amazon prime

you need be no higher than floor #1 to get effective wifi

no welcome pack in room no information on wifi code

dusty in places by the legs of furniture would of been nice to have a welcome pack in room, with wifi code, bar opening times, breakfast times,

was trying to get on the wifi but was always down. need better wifi in future.

wifi was ok but could be a bit stronger

the wifi was poor in room 15 not enough plugs and sockets in convenient locations

no signal or wifi in 2nd nights room, but not too much of a problem.

when we arrived we were told the wifi wasn't working but no apology for that

perhaps a little pricey. wifi a little slow/intermittent.

ough still usable) and the wifi had a weak signal

welcoming, clean room, brilliant modern bathroom, good value for money, good wifi speeds and connectivity, great customer service

welcoming property, comfortable stay, free parking and wifi

mostly very good, however, the hot water pressure was rather low

wifi code confusing

lovely location, good off-road parking with clean comfortable and warm rooms

good parking

friendly staff, good value for money, plenty of parking spaces.

we had an early start and missed breakfast which i had been assured by other guest in the bar was very good

was very good with parking available to the rear

the bar area is beautiful and i loved that the floors are all uneven

lady behind the bar wasn't the most engaging and wasn't happy at having customers come in after 9

bit noisy from the bar but nothing to worry about..

the bar downstairs is lovely, good food and drinks

didn’t meet the ghost in my room though ud83dude02ud83dude02ud83dude02 special thank you to the bar maid, who although very busy kept my glass topped up for me, you can’t ask for

they could have more sort of fruits for breakfast, but there was nothing i didn't like.

not appealing, not helpful for a wheelchair user but not impossible, pool was cold due to

pool and gym were great and not too busy

excellent breakfast and dinner.

no lift. also the breakfast served ‘off’ fruit compote.

would expect wifi to be free

well the ease of logging on to the wifi could have been better.

wifi is normally 12 a day for the room which seems a bit expensive, but the very kind member of

wifi was rubbish

fee for wifi

poor wifi connection

wifi, was terrible !!

the bed was comfortable and the wifi reliable

location was great; car parking, big size and quiet room; good facilities; wifi

wifi get dropping and room temperature was always too warm even when temp set at lowest 16 c

tv channel choice but i tend not to watch tv when im away anyway, so didn't really mind, also wifi really slow

the rooms also met expectations, although i did not know there was free wifi

modern rooms which are very clean and large, great shower, good wifi

t may have been my laptop

excellent wifi, power point and usb ports all in the right places

good size communal lounge and kitchen area

i also loved the kitchen and dining area - those were super pleasant surprises

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

guest kitchen was well equipped and clean, and would definitely use more if i was staying longer

has what you need bar is excellent and cannot fault the staff or the people who frequent this place welcoming and

a few points, unfortunately the wifi doesn't reach the rooms which is a shame, it is a little bit tired in places but its a hotel

wifi didn't extend to my room but staff helped me find a solution.

wifi is not active in certain floor

wifi was not totally reliable

wifi quality is heterogeneous

didn't use the wifi as it requires a log in for sky cloud but apart from that everything was fantastic

wifi set up is shocking for a hotel of this quality, wifi should be accessible in every room

wifi could have been a little better. had to sign in to a webpage every so often.

nothing. the wifi.

extremely bad wifi

wifi had weak signal, breakfast was quite salty

breakfast included, car parking free & free wifi

wifi should be available in rooms not just specific communal areas such as lounge/ reception areas

a lovely light, comfortable room on the first floor with good wifi and desk space

the wifi was really bad

good wifi flexibility of staff with timings for breakfast

location, friendly and helpful staff, free parking and wifi

) there is free car parking and wifi and the rooms always smell very pleasant

room ,up one flight of steps was lovely, compact, with ensuite, tv, tea/coffe facilities and free wifi

couldn't get wifi in my room.

no wifi code that worked tv did not work was called a family room which it wasn't no hook or shelf in

there is no wifi working

wifi is free and provided on request

shops nearby for getting some breakfast, including a wetherspoon's less than 2mins walk with free wifi

wifi always available, never had a problem with it

room and facilities were perfect for our stay and the breakfast was generously portioned and very tasty

the breakfast was served very quickly and was cooked superbly - thank you chef

a warm welcome, bar is lovely and happily still busy for a village location

lovely cosy bar ,the food and the man behind the bar that took the time to welcome us and give us a bit of

young staff in the bar are a little unprofessional

wifi and tv were included also

wifi was strong and the tv had the normal mix of freeview channels

stunning living room, kitchen area, bedroom and bathroom

really well equipped, looks a recent bathroom, good kitchen equipment, off-road parking

host breakfast items, orange juice and full tea coffee making facilities fully fitted kitchen including a washing machine

could not connect to wifi

building, old furniture, fungus under shower, weak wifi, no ventilation in bathroom

good wifi connection in the room

very good value for money and fantastic wifi

not feel clean, significant road noise, poor facilities eg noisy fridge, broken shower, flashing wifi light in room disturbed sleep

the noise from the bar below

evening bar staff were friendly, bed was comfy

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

bar and outdoor seating on site

location was stunning and the hotel restaurant / bar was excellent

great welcome in the bar and very professional and friendly management and staff, very dog friendly

bar area very clean and comfortable

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

nice rooms, restaurant and bar area

(but there is wifi btw, practically speaking we all need (+) wifi worked very well (+) good, fast easy-access wifi (+)pretty property, comfortable rooms, lovely location, good wifi (+) rooms are clean, adequately furnished, comfortable with decent wifi but there are no tvs, the rooms are not cleaned/made up if you stay more than one night, (+)easy check-in, great wifi, comfortable, clean rooms and toilet facilities. would stay again (+) tea/coffee and wifi in room

quaint old country pub with good wifi

wifi struggled in my room but everything else was truly lovely!

couldn't connect to wifi but not an issue.

breakfast was fab

bar and restaurant; good authentic atmosphere, just what you want from a village pub

to improve wifi and internet conecxions. really poor.

free wifi was slow and the mobile signal was poor in my room

wifi poor in room.

wifi was fast and reliable

wifi was intermittent in the evening.

swimming pool and and spa were warm and visually attractive

the bar staff were also really lovely

we only stayed over night as close to airport but we will be returning when the spa is up and running and they are serving evening meals

of had longer pool and spa times have it open sooner, and the breakfast one weekend could of even open

breakfast was great lots of options

free wifi available too

we also had a bit issues to connecting to their wifi but didn t matter too much as maybe it was a good time to have a small break from phones

intermittent wifi and the lack of a signal for the mobile

to dislike - apart from no internet signal or phone signal but that was made with them having wifi

only minor comment is the wifi kept dropping out, which wasn t a problem for me, but it might be for anyone who might plan

wifi little ropey at times

wifi - not sure if the property had wifi - if so i could not find it or the pass code on the

only thing that i would pick point on would be the wifi signal in my particular room was poor i had to connect to my phone in the end

only downside was the wifi, not the pilot boat's fault - it seems to be widespread across the island

wifi would have helped as phone reception was not great and it made looking up places to visit a

chenor)

the wifi was a bit weak. i couldnt use it in the restaurant.

better wifi

wifi not working in our room

wifi connected and operated speedily and easily

the wifi in our room was a bit week (room 3) but fine in other parts of the hotel (+)outdoor area with lavender sauna, friendly staff, great food, very relaxing, lovely views, good wifi connection which is a bonus on the island as good connection is patchy (-)would be nice to have a fridge in the room. wifi dropped out quickly. (-)the dining room at dinner was chilly. wifi didn't work in the room. (-)wifi at the hotel was not great and kept dropping out which was slightly annoying when trying to (-)wifi is unsecured (-) -no room service -tv was dated so bring a fire stick or chrome cast -wifi was (-) wifi is also annoying as you have to sign in every time you want to use it (-)wifi very poor

didn t try food, bar or spa so can t comment

clean rooms, lovely bar and the staff could not do enough for us

shower in pool area needs fixing.

only downside would be the breakfast

food - the breakfast was very good with a full menu and in a beautiful room

the staff were wonderfully helpful and the breakfast selection was huge

beautifully designed bar which served a range of cocktails

lovely welcome, wonderful restaurant and bar and great location!

parking was also very easy

all went above and beyond and appreciate very much the late check out

it is cosy and i enjoyed the cooked breakfast

expected some noise from the bar & traffic, but it was exceptionally quiet

friendly staff. good breakfast.

bar and pub downstairs did amazing evening meals

free wifi was good and very necessary

no wifi in the rooms, but none of the pubs in cowes have wifi in the rooms so...

fi didn t work in my room though) and the breakfast was ok

disappointing breakfast. check out too early. no wifi in bedroom

staff were friendly, the room was nice

looked after by nicky ❤️ they had live music in the bar, so a great atmosphere

bar prices were a bit higher than i expected, but wasn’t a show stopper

were made to feel very welcome all the way through from breakfast in the morning to drinks in the bar in the evening, for which we are very grateful

staff were amazing - especially luke in bar - great customer service.

isle of wight and to the venue at which our event was taking place and because i had used their bar area in the past and knew the food, drink and service were excellent

lovely hotel, great location, super cocktails at the bar and very friendly staff.

nice bar in an open spacious room

our room was simply beautiful, bed was comfortable and bar well stocked

the bird bar was amazing

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey with black coffee, no cream wi-fi inadequate didn’t work in

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

the rooms were above the pub i didn’t have to go through the bar to get in

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

wifi not so good

wifi did not work in the bedroom.

the shower was not great and the wifi did not extend to the second floor.

wifi connection not very stable

wifi didn't work until we were ready to leave

great breakfast very good value and we will not certainly be back thank

cooked breakfast on the spot was of good quality and taste

great breakfast. very comfy and big bed. lovely garden.

the breakfast was perfect every day - cooked to perfection

the breakfast was outstanding, the room was nice and comfortable

there is easy car parking, 1gbt wifi, an honesty bar and terrace for summer morning breakfasts

wifi kept cutting out, so slowed down my working in the evening

the connection with wifi was very intermitent

wifi wasn't working

not their fault, but wifi signal was almost non existent in our room.

enough car parking spaces in front of hotel

if i had to say one thing the car parking is first come first served basis but in practice was not a problem even on a busy bank

parking on site

very perfect reception, easy simple instructions, plenty of parking and great customer service

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

wifi

wifi stopped working in the morning, so was unable to do any work.

free wifi wasnt great however it is free lol. overall signal in the hotel is very bad.

to check us in early, comfortable, good wifi, great view and tasty breakfast and good parking

good sized rooms and bed, clean, good wifi.

great buffet breakfast

breakfast was plentiful and items were replenished whenever they started to run out

staff on booking in friendly and quick,food in restaurant excellent and hot, bar well stocked and great choice of ales and cider room warm and

was set up brilliantly and covid safe breakfast perfect for us and the kids staff were brill and couldn’t do enough for

being able to have a late check out

was there 2 nights and no wifi at all , staff kept saying they fixed it but never worked for more that 20 seconds

strong wifi signal in rooms, and good amount of

good wifi; great service; great full english breakfast

nice cosy room, lovely breakfast, wifi networks good, ideal location

bedroom was comfortable with plenty of storage, the bed was comfy, there was a tv and wifi along with tea/coffee in the room

excellent quick wifi enable me to do some minimal work which for some is very important

not much. no wifi signal in the rooms, only the main building.

stringy asparagus soup! no wifi or phone signal in our room which was very inconvenient!

wifi whilst excellent within the restaurant we had difficulty of accessing within our room but very

wifi signal was wek in my location

poor mobile signal and couldn't connect to wifi in bedroom

much appreciated classic fm on the digital radio and the easy wifi connection

good wifi

wifi kept coming and going, but apparently it is being

wifi did not work in room

wifi passcod in the room, rather than the hallway. i didn't find this until the next morning.

if you needed an early night you would be unable to sleep

good location and handy for the bar downstairs

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

nice bar with little beer garden outside

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing