the staff were exceptional and a credit to the venue. the breakfast was out of this world.

place, really great staff, olde worlde bar and restaurant, brilliant food and breakfast

outside bar was fabulous for watching the women's euro

the bar and restaurant is a clean tidy place to eat and drink and the service is great, the staff do a

the bar and restaurant is lovely the service was outstanding very friendly but professional collum

wifi was erratic and top room with roof slope disappointing

wifi could of been better

other than a few wifi problems nothing worth mentioning.

good wifi

good wifi and tv reception

wifi connection was very poor - bare walls in the room drew attention to the cracks in the wall.

super comfy and wifi was really fast

reception from the room didn t work, wifi didn t work, didn t have an iron but rather a steamer, bathroom was a little dirty with

the wifi did not work

location was good and wifi throughout hotel.

the mini bar was tempting, and i was tempted, so it got a bit expensive!

the bar and restaurant downstairs meant that we didn’t need to go anywhere else and why would we when

early check in no prblem.great room

housekeeping manager was so helpful and polite, allowed us a late check out as well

comfortable bar area

wifi through out and good connection for online meetings

the wifi working well was great also and the location is very convenient being close to plenty of shops

the wifi was also very good for traveling for work

wifi was very poor and could have had more staff on at breakfast time

cast to the tv wifi offering didn't seem to work for me

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly delicious breakfast

our beautiful room (big bath, great shower, comfortable bed, gorgeous design), the deli bar had a lovely ambiance with a great food and drinks menu, and the location was perfect for

stocked bar and snacks in room

the bar and breakfast service was terrific and fun

lobby and bar with relaxation space was wonderful.

no soap bar in bathroom, no mini fridge , no hash browns or toast at breakfast .

modern ambience , relaxed staff . request for early check in late check out were met.,ud83dudc4d

friendly and right in city centre plus a nice bar

you can easily connect your device to their large wall tvs in the room so the kids could watch netflix

to get an early check in that was nice

helpful and friendly staff, with well stocked bar and good gym

large room and laundry on site

lift stopped it was only stuck for minutes but the kids freaked out which wasn’t a nice

the lounge/living room was a nice spot for relaxing in the evenings and the gym a nice add on

the gym was very small. not comfortable to be more than one person there at a time.

great bathroom and pretty well equipped kitchenette

facilities include an impeccably clean, fully equipped kitchen and the rooms are really great - renovated but in a building which is there since cenuries

the oven in shared kitchen wasn't working

i used the kitchen to heat up a ready meal, which i then ate in the dining room, watching tv

clean and very central , also had a shared kitchen

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check in

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

very friendly and i even got an early check in

food was super along with happy hour in the bar in evening

bar prices

room was overlooking 24h mcdonalds and kids shouting and cars doing wheelies

breakfast fresh and good value for money

staff very helpful, self serve breakfast which was very clean and good choice.

the breakfast in the mornings was beautiful

car park is a noisy saturday night playground for local kids into tbe wee small hours… right outside the front door of the hotel

is in a terrific location for both strolling through the historical district and choices of bars and restaurants

all the staff from the cleaning girls to to the bar staff

cans of water and a mini bar fridge

i had the single room at the top and there was no disturbance from the bar activities

the only thing was we wanted to sit in the bar to wait for our room and the wouldn’t let us

staff was brilliant early check in was possible good customer service

i had asked for an early check in and was told i would be called back in 20 minutes to confirm

location was good. early check in was arranged at short notice.

my early check in was approved which was greatly appreciated

room, breakfast and location

fact the bar was open until 1

no kids menu for evening food

stayed in at the bar and drank in the evenings instead of going out as so comfy and

bar open

the wifi didn t work too well

wifi was awful, tv didn't work properly.

wifi didn't work in the bedroom

also didn't have access to ice machine or wifi

the wifi was poor in our room

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

friendly staff good wifi very clean fast check in

wifi is a bit erratic

the room and view were amazing and the wifi service was very fast and good

wifi worked

wifi service. i experienced more hassle during my stay with wifi.

staff were also super friendly and helpful, the continental breakfast and complimentary food and drink items were a lovely touch too

the breakfast surpassed our expectations and i would most definitely stay here again

the breakfast tray delivered to the room was nicely presented with ample selection of food

also breakfast is delivered to your room, which again is a great touch but a small table and two chairs

beautiful room, excellent breakfast and a very friendly and charming receptionist

wifi was very weak and made working very difficult especially with limited phone coverage.

everything about this hotel was lovely only little things i would say are that the wifi didn't reach our room and the pool was a little cold

the wifi signal was too weak

the wifi in our room was very weak or non existent

phone on the room didn't work and the wifi is very poor

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

if you needed an early night you would be unable to sleep

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

good location and handy for the bar downstairs

nice bar with little beer garden outside

the cocktail bar below was very noisy on a saturday night

to the river hotel with cocktail bar and good vibing music staff very welcoming and

parking, good size room, bathroom small but functional, excellent shower with great pressure, bar on site & great food options within a 3 min walk

good place for people without children. you can eat, drink and dance in the bar downstairs.

information about loud music until midnight in the bar below the hotel

perfect location restaurant just across the road with a little play area for the kids

gave a complimentary late check out which was much appreciated

lovely little bar and tasty breakfast

i was there with my kids and we had a nice stay

breakfast

dvd collection very dated & the only kids one was missing the disc

to me wjen they talked and from upstairs ceiling squeaked everytime they moved about and they had kids with them

luckily the family with young kids upstairs bedded down earlier so the noise didn't continue and disturb us

most hotels suffer; why, oh why when there are two people in a double room is there only one tiny bar of soap and sufficient toiletries for one

bit of noise from other rooms - though it's not really the hotel's fault if people let their kids run riot

difficult getting wifi

for the money but the location makes up for it, but the hotel has still not got an efficient wifi setup and even with a booster we had to request, wifi was very erratic

was no wifi in the room which ment i had no reception on my phone which ment i could relax as i had to

the wifi reception was non existent on this trip

wifi was poor could not use internet in room phone call were poor had to go outside to get

booked a night away for myself & my partner in the superior room with spa bath

bathroom had his/ her sinks, a spa bath ( super ) & good quality toiletries/ white fluffy towels

was easy to find, lovely location, good sized room, comfy bed, spa bath, clean, friendly welcoming staff and lovely food

hotel is beautiful and all the staff welcomed us immensely from reception to the breakfast and bar staff to directions and recommendations to the beach

chose the spa bath room, bath good but using the shower in the morning the power was disappointing

wifi was rubbish

wifi network not secured - didn't use for this reason

wifi is shocking

wifi good

i didn't use the wifi but my phone reception/4g was fantastic

were upgraded to a room with two single beds for the kids, when we had booked the pullout sofa

leave the kids at home ud83dude05

even provided us withe some sweet treats for the kids

sofa beds aren’t the best bit for the kids it was fine.

staff were really friendly and very helpful, the kids really enjoyed their stay. thank you

hotel was beautiful, staff was so friendly & helpful and breakfast was just lovely

there was a live band on in the bar but that ended at a reasonable time so no complaints there

free carpark with several ev chargers

thing for us, was that our room was right above the bar so at night it was a little noisy however this was only until about 11/11

the food served in the restaurant was excellent, and there was a nice atmosphere in the bar and restaurant

10/10 with comfy beds. very spacious! ample kitchen space. location is perfect too

there are 3 bedrooms, lounge, kitchen and bathroom

staff were very friendly ,when they found out my dog stayed in our room during breakfast they made us an extra sausage to take up to our room for the dog, who was extremely

no bar for a late evening drink

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

it’s a hotel in a pub but the bedrooms are a fair way from the bar so there’s no evening noise to disturb the children

clean, nicely appointed, great atmosphere, wonderful breakfast and bar area.

bar of soap for an old guy who enjoys a soak in the bath, and of course the traffic, which you can

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

presented venue super welcoming and friendly team good food and bar facilities must mention debbie and steve who were the perfect hosts a huge thanks to them and

was very basic, no coffee machine or even wifi password

wifi should be password protected.

good location for walking into town. easy to park. good wifi

wifi was weak, shower temperamental bed noisy but it was comfy

smart tv didn't work in the evenings due to high demand on wifi

recommend you try their food breakfast was fantastic, lovely staff team well run restaurant & bar great for families or couples or buisness trips was extremely impressed with the main course

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

excellent bar with real ale and guinness

everything you could need in a room also a very nice bar and restaurant

wifi was excellent allowed me to work unhindered

there was a free wifi too

clean, amazingly comfortable bed, blackout curtains, lovely bathroom with decent shower, good wifi

the bed was very comfy. free parking and free wifi.

for business guests, the wifi is very very poor.

bar and restaurant facilities for the evening so no need to leave the

staff on booking in friendly and quick,food in restaurant excellent and hot, bar well stocked and great choice of ales and cider room warm and

food price was i little over priced for adults but good on kids meals.

good location free parking good breakfast buffet clean room good shower comfortable bed

if provide some kids facility would be bonus.

wifi and mobile phone signal in the hotel

nightmare getting free wifi

the wifi signal wasn't very strong in my room but it was strong in other areas of the hotel.

the wifi at reception still troublesome connecting to wifi at checking out happen previously and

low signal on wifi

wifi was a bit erratic this time

free wifi wasnt great however it is free lol. overall signal in the hotel is very bad.

free wifi & car parking was excellent

wifi

i had complimentary wifi, but usually you would have to pay for this which seemed a bit stingy

no wifi in the rooms; no mobile phone signal either.

is free wifi, an excellent breakfast and there is a wide choice of meals in the evening

given the wifi code when you arrive without having to go back and ask for it

great wifi and ensuite

wifi is shockingly bad, and drops out- i couldn't do any work at all without using the hotspot on

lovely location, lots for kids to do. very nice pool and spa

the spa and cinema were such added bonuses

good breakfast selection

there’s adult only spaces but milk and cookies for the kids

must be hard for the high chairs to be cleaned well between kids - but they weren’t up to standard

no information pack in the rooms- had no idea about wifi/breakfast times/spa/food/what is happening around the area

wifi didn't work in the rooms, only in the lobby

) good internet wifi

also, the wifi was awful, honestly useless

car parking was limited, and bed was a little but hard for mine and my partners liking.

hotel outstanding evening meal and breakfast, the bar area is lovely, the rooms are comfortable and clean they accepted our dog he loved it

the breakfast was also of very good standard and plenty of it

only thing i would suggest to make it even better would be a swing set or kids play area as this is obviously a pretty consistently used family stop over place

the morning was really tasty & all the staff were very friendly & our room was very nice and our kids love it too

was over the bar and you could hear people outside very clearly as no double glazing

wifi did not appear very fast, would have liked to pay for quicker service

welcoming staff and food facilities - good wifi

no free wifi, poor signal phone unsalable unless pay 5 a day

lots of choice for breakfast, fast and reliable wifi.

the room was very dusty wifi wasn't good at all

wifi reception was generally good in most areas of the hotel(no reception at all in the (-)only issues being the wifi reception was poor and at breakfast when it was busy there didn t seem to be enough staff so (-) wifi is said to be in all rooms (-) old builcding i know bjut wifi weak in upstairs rooms at (+)the location was lovely, breakfast was nice. shame about the room wifi. (-) although it was a comfortable room, wifi did not reach this room at all, which was disappointing (+)i was a single room, which was ok but snug. wifi didn t work in my room. (+)huge garden and surroundings,good decoration through out,good breakfast,friendly staff ,great wifi connection and plenty of free parking space (-)the wifi didn t reach our room and the milk in the room was out of date by a year (-)wifi working at any time and no book of info in the room (-) wifi in room 12 kept dropping out

and again the people serving us were great, really took the time out to engage with us and our kids which was lovely

property is beautiful we enjoyed walking round the gardens and loved having room service the burger was absolutely huge and

and again the people serving us were great, really took the time out to engage with us and our kids which was lovely

the small swimming pool in the basement was a bonus & kids had a fab time

our evening meal in the bar area was perfect

very clean room, lovely bar staff, great food, new forest just around the corner.

drinks at the bar were quite expensive (£11 for glass of wine)

but clearly you need more staff he was managing serving taking orders cleaning away plates doing bar drinks was people waiting to order be seated get drinks ask questions he could not do it all

the bar is a friendly and welcoming area, although i didn't get to have an evening meal, the breakfast

nice outdoor area with bar and pizza bar

a suite, but the bedroom was smaller than my kids standard king size

the bar man on our arrival was extremely welcoming and very efficient with his service

comfortable beds, stunning outside garden, lovely bar and restaurant, not to

next to brockenhurst college so parents park in car park waiting for kids and generally a bit hectic at 9 and 4 but this is just a minor informative comment that

breakfast was excellent and the staff were extremely friendly

excellent location, charming accommodation and a superb breakfast - would stay again

staff very helpful, breakfast was

room lovely location fantastic breakfast was perfect with a lot of choice

the breakfast was fantastic and staff were lovely

very god breakfast

we love the pool and the jacuzzi and sauna

breakfast was ok. big selection and plenty of it

also breakfast good as well

breakfast was great lots of options

breakfast was great, freshly cooked and good quality produce

oh and the honesty bar is a lovely touch

the bar has a limited choice, but operates on an honesty box, which reflects the trust that management

will definitely go again and bring kids next time to see this beautiful area

breakfast was excellent and the staff were very friendly and efficient

dyson hairdryers, lights put on in the room, roberts radio on in the room set to classical fm, bar of chocolate, pillow spray, fans (one each)

had thought that all our family would be sleeping in one room but in fact the kids had a separate room within our own little apartment which was much better than we expected

we had a lovely meal in the bar area with our dogs on the evening

the restaurant is lovely with a delicious menu including catering for kids and vegan

the food in both the bar and restaurant was excellent, and very comforting knowing we had such a good offering in the

the room had a lot of poweroutlets, and so that was never an issue, along with a good free wifi

excellent, hassle free, reliable wifi. great hot shower. easy to book. friendly staff.

good car park, free wifi, good breakfast, clean modern room and good location for us.

great and quiet rooms with rock-solid wifi

good value for money, clean and tidy, good wifi both in room and lobby & friendly polite staff.

bar, restaurant, food very good

breakfast options and the choice to eat in the restaurant or outside

the bar snacks were very tasty too

had a great stay lovely room with nice facilities and tasty breakfast.

the evening meal was very good as was the breakfast, the decor everywhere was perfect while the bar was a joy to sit in and have a late evening drink, lovely atmosphere

evening bar staff were friendly, bed was comfy

the noise from the bar below

the room was above the bar and being friday night it was quite noisy again our fault for not checking

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

bar and outdoor seating on site

was with us and set up within 5 minutes no charge room was a double had a desk and nice arm chair wifi worked fine

to improve wifi and internet conecxions. really poor.

wifi was intermittent in the evening.

really dated tv and wifi was rubbish

free wifi was slow and the mobile signal was poor in my room

of secure wifi

wifi was great and there was a desk in my room to work at

need to sort out their wifi as it is inconsistent

we didn t have wifi for our stay, i picked this because wifi was available as i needed to work remotely in the

customer service, everything we asked for, early check in, friendly team

modern rooms which are very clean and large, great shower, good wifi

no wifi! not that we could see anyway.

excellent wifi, power point and usb ports all in the right places

gr@t room good balcony good facilities for eating bar etc. wifi was very good

free wifi, that worked well

wifi get dropping and room temperature was always too warm even when temp set at lowest 16 c

the bed was comfortable and the wifi reliable

very poor wifi

wifi, was terrible !!

wifi signal was weak

room a good size, bed very comfortable and wifi was good whilst breakfast was very limited being a vegan, what i was served was very

easy wifi, great morning coffee in the room

issues with wifi

facilities in the room good, wifi, tv, tea and coffee

c coffee machine)

the restaurant would not allow the dog but they had the bar area available for us

and a golf course adjacent which, when it’s wintry and empty, means that non golfers like me can do

is wonderful the staff are so friendly and helped me plan the best weekend for my partner from golf, restaurants and spa treatments

cosy bar and the food was great

we will definitely return and are planning a group visit with some friends for some golf and spa

it was very clean, spacious and had pretty good wifi which was great as phone reception was horrendous

felt very isolated which was just what we wanted although the wifi was also excellent

and wifi signal strength were very poor, but as we chose this property to have a quiet romantic weekend

wifi is awful

wifi has improved a lot

the hotel gym and pool were great

nice rooms good bar great location for our needs

wasn’t there fault but put more people on the bar in the evenings especially for a saturday, we had to keep waiting and there was a few that did

food great, gym fabulous. room big and thoroughly enjoyable.

i was able to grab more mugs from the bar though

only fault was having to register email address for the wifi, with the expected but unwelcome spam emails received

wifi was not great

wifi reception is not always good

wifi not working, but i believe it was a temporary situation.

wifi in our room wasn t great

wifi was poor, but used my phone as a hot spot

the wifi is problematic

wifi was good; even reached the top floor where we were

tea/coffee/water in room, decent wifi, central location

comfortable single room, clean and quiet with good facilities and strong wifi signal

allowed early check in, looked after me

the bar downstairs is lovely, good food and drinks

lady behind the bar wasn't the most engaging and wasn't happy at having customers come in after 9

bit noisy from the bar but nothing to worry about..

i spent the evening in the bar locals very friendly had a quiz too and the lady behind the bar lottie is hilarious and she

breakfast is served in the orangery which looks out over the garden

the food was delicious - both dinner and breakfast

breakfast was english and continental

cocktails in the salt bar were excellent with plenty of choice

lovely staff , beautiful hotel and rooms. delicious breakfast

very perfect reception, easy simple instructions, plenty of parking and great customer service

there is parking and a veranda overlooking the beach where you can eat or have drinks

enough car parking spaces in front of hotel

the parking is very good as is the location of the hotel

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

breakfast excellent choice

we loved the cosy bar and we had a really good meal in the evening and breakfast was great too

20pm on saturday night we were told we couldn’t have a drink from the bar as it was closing up

lovely room, food v good, bar cosy and good service. great location, easy walk into town.

it was a busy sunny sunday afternoon and the young bar staff seemed a bit unprepared for welcoming guests who are checking in

good free wifi coverage

rooms with toiletries, excellent range of tea/ coffee, water and biscuits free parking, excellent wifi friendly, helpful staff at

we had a power cut one morning and the wifi was intermittent

good wifi

nice rooms, excellent shower, fast wifi, excellent evening food

has wifi, kettle and bottled water etc

wifi kept cutting out, so slowed down my working in the evening

room was basic, i would strongly recommend an upgrade to a 'smart tv', so can be used with all wifi options and with modern technology like tablets and mobile phones

not their fault, but wifi signal was almost non existent in our room.

the connection with wifi was very intermitent

the ev charging facility was very handy also

friendly owners, delicious breakfast

the breakfast was outstanding, the room was nice and comfortable

cooked breakfast on the spot was of good quality and taste

the breakfast was perfect every day - cooked to perfection

centre but quiet and good facilities including bar and patio

breakfast is outstanding and so many choices we ate so much we didn’t need lunch the dinner also

the waiting and bar staff were excellent

the room was very spacious and comfortable. breakfast and dinner were excellent

the hotel is a large edwardian building with very inviting lounge, bar and dining rooms

disappointing breakfast. check out too early. no wifi in bedroom

staff were friendly, the room was nice

the wifi did not work and only one breakfast was left for two guests

no wifi in the rooms, but none of the pubs in cowes have wifi in the rooms so...

free wifi was good and very necessary

organised events all week so didn't get chance for other meals, but did get a few drinks and the bar staff were friendly

were made to feel very welcome all the way through from breakfast in the morning to drinks in the bar in the evening, for which we are very grateful

bar prices were a bit higher than i expected, but wasn’t a show stopper

location is next to red jet dock the staff are friendly to our dogs has a nice bar and restaurant with delicious and various meals, drinks

staff were amazing - especially luke in bar - great customer service.

the bird bar was amazing

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

loved the small bar which was open late and enjoyed the local

from bar area on saturday night

our room was simply beautiful, bed was comfortable and bar well stocked

online it says you had continental breakfast but when i phoned the bar i was offered

comfortable room, parking & lovely surroundings

pub food was served, also very acceptable, and the bar has real ales

lunch time bar snacks very disappointing and took ages to arrive. bread dry snd limited choice

breakfast good bar area, drinks prices not excessive staff were very attentive and with a pleasant

the rooms were above the pub i didn’t have to go through the bar to get in

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey with black coffee, no cream wi-fi inadequate didn’t work in

toby bar manager very friendly and chatty

food & drink, friendly staff who obviously love working there, enticing bar and restaurant with an open fire, clean comfortable rooms, plenty of free parking, lovely

the bar and other public rooms were well kept and clean

we had dinner and drinks in the restaurant and bar and this was also brilliant, staff are so friendly and the breakfast was so good - we will be