wifi not so good

wifi connection not very stable

wifi could have been better.

the 2nd floor room was spacious with a separate bathroom area and access to the free wifi was easy with a good reception in the bedroom

wifi was terrible

only downside was the wifi, not the pilot boat's fault - it seems to be widespread across the island

no wifi or mobile signal.

although not absolutely essential would have liked access to wifi.

wifi - not sure if the property had wifi - if so i could not find it or the pass code on the

wifi would have helped as phone reception was not great and it made looking up places to visit a

couldn't get wifi in my room.

) there is free car parking and wifi and the rooms always smell very pleasant

room ,up one flight of steps was lovely, compact, with ensuite, tv, tea/coffe facilities and free wifi

free wifi is good and michael and his colleagues are hard working and helpful

location, friendly and helpful staff, free parking and wifi

didn't use the wifi as it requires a log in for sky cloud but apart from that everything was fantastic

extremely bad wifi

wifi could of been better

wifi set up is shocking for a hotel of this quality, wifi should be accessible in every room

wifi only in public areas which was not so good as i needed some wifi for work.

the tv didn't work as it didn't have wifi

good wifi connection in the room

very good value for money and fantastic wifi

building, old furniture, fungus under shower, weak wifi, no ventilation in bathroom

not feel clean, significant road noise, poor facilities eg noisy fridge, broken shower, flashing wifi light in room disturbed sleep

wifi didn't extend to my room but staff helped me find a solution.

wifi was non existent.

only downside is the wifi is non existent on the upper floors but no issues and having a pint in the bar using the wifi

no wifi in room and poor signal.

the wifi didn t work at all

great communal kitchen and well thought out areas for those who may choose to spend longer than one night, or go

location, lovely bright, clean bedroom, bathrooms and kitchen

has what you need bar is excellent and cannot fault the staff or the people who frequent this place welcoming and

the bar is wonderful, with lots of friendly locals

excellent kitchen facilities. very comfortable bed. very clean.

wifi and tv were included also

wifi was strong and the tv had the normal mix of freeview channels

the apartment is very close to high street and has onsite parking, so was super convenient

really well equipped, looks a recent bathroom, good kitchen equipment, off-road parking

kitchen area contains everything needed including dishwasher and washing machine for the use of

shops nearby for getting some breakfast, including a wetherspoon's less than 2mins walk with free wifi

bed comfortable wifi efficient

very disappointed in wifi signal

there is no wifi working

work on bar works for reception as well so wont get good amount of attention, they didnt share wifi password, room doest not have wifi or reception phone number details

hotel is warm and clean, good size room with wifi and comfy bed. nice lounge with bar.

free wifi which is great and worked really well

wifi ok

the wifi was really bad

the only problem is the wifi

to other guests) , a cafe for light snacks opening out onto terraced gardens and ample car parking, a large bar & entertainment area for live music

, a cafe for light snacks opening out onto terraced gardens and ample car parking, a large bar & entertainment area for live music

and they didn t pick up the phone quickly when you called room service from your room

parking - only room for half a dozen cars

the bar in the evening was also great with entertainment

also, the wifi in our room had such a weak signal it was practically useless

there is also free wifi

the wifi in the bedroom was very hit and miss.

wifi was a bit iffy.

the wifi was pretty ordinary. had to use hotspot most of the time.

wifi was not good in room

5g wifi available

pillows wifi

no wifi in the rooms but this was rectified and moving forward all rooms now have excellent wifi

wifi was not available, and receptionist didn't tell us before our arrival

wifi decent at least

wifi was a bit hit and miss and barry was looking to sort this out but sadly after our stay

very hands on, nothing was too much trouble facilities were great, lovely relaxing bar area, free wifi, seating available outside, heated pool, sun loungers with mattresses

facilities wifi friendly staff food good

is immaculate and smells wonderful, the owners are fantastic everyone is so helpful and welcoming parking no problem at all and the outside space with the pool, hot tub and sauna is fantastic bar

main entrance, and a few minutes walk to restaurants, phone signal was not great in room but wifi was really fast

unfinished and still to be finished off no wifi or food available as new kitchen to be fitted or any staff accept working peeps the owner was

inside, the bedroom we had was fine - comfortable beds, shower, plentiful hot water, good wifi connection, tv, kettle

have been nice to have better access to the bar and possibly a restaurant open for meals apart from breakfast, which was nice

the hotel is under a peaceful renovation as others have stated so some facilities like bar not open yet but 10/10 for what was open

free wifi is provided, but admittedly i didn t use this as the mobile coverage was excellent anyway

great modern property and good location. good wifi

there s a hot tub, free parking and free wifi

customer service by lucas, location, cleanliness, parking convenience

plenty of parking as well

hotel has its own parking spaces

private parking with a walk down the slope to the beach being very close

breakfast / bar / patio were great.

was very good close to our friends breakfast was freshly cooked when ordered and a very good

love the little bar inside, abs the gardens were beautiful

good wifi signal

parking on site which was perfect

nice bar area and verander to enjoy your

secure off-road parking

location, fantastic property with character with pool at the back, clean and tidy

in a good location ( a short walk from old shanklin, shanklin chine and the beach ) with private parking

the room is fine and facilities are all ok. there is parking at the hotel.

location, staff, parking, access to the beach

took family room and they provided en suite with additional small room inside with two beds for kids

parking in hotel premises

the weak wifi was the only negative thing, although it was not really that important

rubbish wifi, rubbish tvs and

wifi didn't work for apple ipad

wifi signal is very poor . double bed was not big inugh big .

wifi in room 27 was useless had to use my phone as a hotspot

with both indoor and outdoor pools, kids play areas, plus large grounds there is something for everyone

bathroom, although shower cubicle was on the small side, partner said she loved the spa bath

i was lucky enough to have pool and hot rub to myself so that was even more a treat

great food, both the breakfast and the dinners we had in the evening

location, staff, car parking, view

was friendly children was happy, is a good place for family with kids

probably not great for young kids who can’t sleep but fine

it is only a short distance from the family centre and beach for kids

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

and comfortable stay for one night,the bunk beds where a little awkward getting on and off as the kids weren't used to

bar is overpriced

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

we could have used a drink and snack and there was nothing available due to the 10pm closure of bar and room service

the cocktail bar was good

breakfast bar was on the small side

heated towel bar could be turned off in may

staff delightful, bar chic and stylist, excellent

the drinks in the bar were a little overpriced

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

very polite and friendly reception girl gave me late check out .

coffee making facilities, great wifi

wifi worked very well and our request for

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

a room service person and this option wasn't available

the breakfast was amongst the best we've ever had, with fab service

a lovely cooked breakfast was provided too

great location, excellent breakfast.

good choices on the breakfast and dinner menu and good quality food

great location, friendly and helpful staff. good breakfast range.

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

took a photos of it ) of very close by restaurants/food places but

to really pick holes, the wifi signal kept dropping out while i was trying to watch live football

welcome, parking and room met every expectation, very clean, great wifi, very comfortable bed

the wifi was brilliant, room was great with a comfortable bed, and the food

strong wifi signal

the wifi in our room was a bit week (room 3) but fine in other parts of the hotel (+)outdoor area with lavender sauna, friendly staff, great food, very relaxing, lovely views, good wifi connection which is a bonus on the island as good connection is patchy (-)would be nice to have a fridge in the room. wifi dropped out quickly. (-)the dining room at dinner was chilly. wifi didn't work in the room. (-)wifi at the hotel was not great and kept dropping out which was slightly annoying when trying to (-)wifi is unsecured (-) -no room service -tv was dated so bring a fire stick or chrome cast -wifi was (-) wifi is also annoying as you have to sign in every time you want to use it (-)wifi very poor

as for the swimming pools, if you could arrange that if its kids time no adults are allowed except for the kids and their parents and when kids time is over

the booking in through to the breakfast and evening meal the the service was excellent staff were very friendly and

hotel, we used the spa and pool which were great

every thing was fine bar one

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

outdoor garden , bar was amazing, it was like being abroad

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

in house restaurant & bar super

brilliant. comfortable. great breakfast. great staff

excellent, quirky , breakfast amazing and just the whole place is really lovely

the full english breakfast was excellent, served with juice and freshly brewed coffee

the breakfast was excellent and it was handy having a bar where we could wind down with a drink

down for a wedding and they bent over backwards to accommodate our last minute request for an early check in

poor wifi connection in room

easily accessible on site parking great location friendly staff free wifi

wifi in my room was abit inconsistent

we were nit told or given wifi codes

quiet and slept well, wifi worked

ask for wifi code and they will happily give it to you

no welcome pack in room no information on wifi code

couldn't get the wifi to work, and we had low signal in our room

was trying to get on the wifi but was always down. need better wifi in future.

the wifi

no cleaning wifi not working no tea provided

poor wifi. and my double bed was 2 mattress put together.

no cleaning. wifi not working no tea provided

free wifi

wifi was almost nonexistent

nothing.. the staff when contacted about early check in was rude and unhelpful

good standard of accommodation, clean and fresh laundry

the manager help accommodate for early check in and to store my bags for the day before i caught my train

the room was great, the location was fantastic, there was even a laundry on the next block

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

needed a late check out and they were extremely helpful

the hidden garden is a wonderful spot and the bar offers exceptional cocktails

lovely owners and wonderful bar area

the private small bar at the front of the property offers a very wide selection of drinks in comfortable surroundings

the bar and snacks and lively garden patio were on added bonus on our warm fall stay

the continental breakfast was a great add on to the stay on the morning and was very refined , ian again was a

bar and restaurant onsite also

breakfast was lovely everything was hot and very nice

breakfast was not consistently good

staff were great and very helpful and the bar and restaurant looked nice

the room was clean although the ensuite was rather cramped. the breakfast was very good.

super shower. mega wifi

no wifi due to a problem

the bed extra comfort,air conditioning,free wifi..

brilliant wifi, great value, clean rooms.

location and wifi

excellent wifi which is an added bonus and was free

wifi, slow unencrypted. matress, couod be firmer.

tv was good as was wifi

wifi could not be connected in bedroom. had to login at reception.

tlets for most brands),

liked everything food staff there was a well stocked bar served by a very nice bar man the cleaner was very polite to us the staff were really nice

hotel was fab - amazing location the room was brill and fine and clean and breakfast was amazing

excellent breakfast. ideal location near station buses dockyard and shopping.

bedrooms and bathrooms are all newly updated, bar and restaurant are now a joy to use

the breakfast is lovely and the view is

reception staff at the bar could be a bit more welcome only this

jackie the bar lady and ivan were brilliant

had an interview the staff provided me with an iron and safe storage for my belongings, breakfast was lovely and the room was very comfortable, staff

yes there was shower gel and shampoo, but when asked at bar for hand soap, i was told that they didn't supply it

i enjoyed breakfast

this hotel (we stayed about 2-3 years ago) and we were not disappointed: the room was lovely, the breakfast was excellent and all staff were very friendly and helpful

to the free parking to the fab, friendly staff who went out of their way to do us a vegan breakfast 10/10 we will be

breakfast not as good as reviews previously

location.....room...view..... friendly staff....breakfast

breakfast was excellent and the service was also excellent

excellent wifi, great location. quiet room.

limited parking or appeared so and wifi not that good

only small moan was wifi was not too good - but this did not distract from the excellent hotel

bed, reliable wifi, friendly and helpful staff, good location for central portsmouth, gunwharf quays and the

the wifi is really fast

room clean big tidy and free wifi

wifi wasnt available in our room, but it was available on the corridor

lady at reception was helpful on regards to connecting to tge wifi and was there if i need extra coffee sugar

wifi can be a bit hit and miss

201 television signal bad on some channels so may need to replace the antenna wifi signal often blips so this will need to be checked bathroom had a hint of cigarette smell

no wifi

poor wifi connection. it didn't reach my room however worked perfectly in reception area.

can't connect to wifi in my room.

i was in room 33 and couldt access wifi as i think i was too high up!

wifi fine

the wifi was also fast and reliable except the router i think got pulled or powered down around 8pm so

wifi was very poor on the floor we were on

t then we also didn't ask again)

room, kids loved wifi speed, free access to netflix and the massive tv

wifi on the top floor was a bit off and on

flyover is near otherwise very central. wifi was rather positional.

15am, and good wifi

wifi was hit and miss and often was unavailable

was friendly but no mention of wifi information or local highlights like we heard someone else talking about the next day

the hotel could easily suggest that guests check in and use their wifi to pay for multi day parking at the public carpark

no welcome folder information, no explanation of air conditioning, no wifi code

on arrival for services such as wifi and breakfast times, building access outside of opening hours

in view of this more information about wifi code, food service, etc

wifi vg, which was the reason i selected this hotel, as i needed to take part in an on-line meeting

only a simple thing, please put wifi code in rooms

i believe there should have also been breakfast time details and wifi details in the room, again had to call to get these

very uncomfortable, wifi connection not good, breakfast offering sparse and some items overcooked and staff seemed a

decent size clean rooms. free wifi. table fan for the hot weather.

free wifi!

wifi was slightly patchy, asking us to log in again every half hour or so, but other than that it

it is cosy and i enjoyed the cooked breakfast

the beer garden is great for drinks, and i had an evening meal and breakfast which were both excellent

very friendly especially the nutty lady who served breakfast made us laugh

great location and really tasty breakfast!

friendly staff. good breakfast.

it was also a shame the restaurant and bar were both closed during our stay - i don't believe this was mentioned on the website

th breakfast and dinner) was consistently excellent

beating my mum at scrabble while enjoying an after dinner drink in the bar was also great fun

staff couldn t do more for me on my arrival when i needed to make use of the ev charger

good choice at breakfast and were happy to accommodate dietary requirements

been newer, or more comfortable; the water pressure in the shower could have been better; the wifi could have been more reliable; the

get the wifi to work and the shower was faulty

also, the wifi did not work for me 95% of the time

wifi signal was really poor, but we were only staying one night so didn't make a fuss about it

pub, nice food and beer, plenty parking and wifi

location to the island, plenty of parking space, nice breakfast, friendly staff and clean room with tv, shower and kettle

lots of parking and best of all a bar

it was what one would expect staying in a pub on occasions you could hear the people in the bar downstairs but its a nice place very friendly the food

bar downstairs great value great putdoor area to sit i'm hot weather would definitely stay

easy parking too

free parking & wifi which is a massive bonus

wifi is great in all areas

wifi good

beds very comfy, breakfast buffet has a large selection, wifi was good.

and accommodating in finding us a travel cot, convenient location for stop over for ferry, wifi was fast and

things - good-sized comfortable rooms, decent breakfast, bar area & wifi, starbucks inside the hotel, helpful staff

smart venue bathroom spotless beds so comfortable, lovely and clean wifi excellent coffee in room good quality desktop heater was handy to take the chill

wifi code on check in, no pin number on check in

would have preferred to access the wifi simply from my phone with the hotel's wifi passcode rather than logging in my details such as

it's also good to get free wifi of a decent speed

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

the anchor bar staff were exceptionally helpful and really lovely

the rooms were above the pub i didn’t have to go through the bar to get in

the bird bar was amazing

our room was simply beautiful, bed was comfortable and bar well stocked

loved the small bar which was open late and enjoyed the local

nice bar in an open spacious room

once inside you need to head to the bar to check in, the bar was shut when i was there but looked very smart

isle of wight and to the venue at which our event was taking place and because i had used their bar area in the past and knew the food, drink and service were excellent

were made to feel very welcome all the way through from breakfast in the morning to drinks in the bar in the evening, for which we are very grateful

bar prices were a bit higher than i expected, but wasn’t a show stopper

location is next to red jet dock the staff are friendly to our dogs has a nice bar and restaurant with delicious and various meals, drinks

looked after by nicky ❤️ they had live music in the bar, so a great atmosphere

no idea why but poor security - wifi didn t work at all in our

free wifi was good and very necessary

all mod cons including wifi, tv, free view, fan, hair dryer, iron and ironing board

staff were friendly, the room was nice

), the breakfast was bad and the wifi didn't work in my room

great location, friendly, relaxed hosts. super breakfast!

great breakfast very good value and we will not certainly be back thank

everything was wonderful, the rooms were clean, the staff were lovely, breakfast was amazing!

the breakfast was perfect every day - cooked to perfection

cooked breakfast on the spot was of good quality and taste

liked everything, the staff are lovely, rooms are clean which is vital for me, good wifi access, i stay regularly as part of my work and i always get to stay in the same room which is

the free wifi was low bandwidth so couldn't really do much with it.

wifi could connect options from i ohone to tv could be included in future

did not give name of pub where in is located and post code not on first page so unless you have wifi or 4 g you could not find it on your phone

wifi wasn't great and we didn't have a long mirror in our room which for women getting ready is

), the surroundings

friendly helpful staff. great wifi. breakfast lovely. room right temperature.

the wifi signal was poor in our room

wifi not easily accessed with password given by hotel

was given no info on wifi codes in room or on arrival.

not their fault, but wifi signal was almost non existent in our room.

wifi kept cutting out, so slowed down my working in the evening

the connection with wifi was very intermitent

has wifi, kettle and bottled water etc

wifi wasn't working

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

the parking is very good as is the location of the hotel

enough car parking spaces in front of hotel

there is parking and a veranda overlooking the beach where you can eat or have drinks

very perfect reception, easy simple instructions, plenty of parking and great customer service

first thing was the wifi which was a little slow

wifi dropped in and out

staff were very friendly, good breakfast, easy secure parking, good wifi

the wifi signal was a little hit and miss, but for one night that was fine.

went out of their way to facilitate an early check in for us to attend a social event

wifi although free, you needed to sign in to cloud

the wifi a bit fiddly, as it would have meant signing up and i didn't want to do this

wifi connection not free and hassle having to go through filling out online account to connect

the room was clean and comfortable, large bed, good size tv, good wifi signal

wifi unreliable

we liked the access to books that we could borrow and free wifi we did not have

wifi didn t reach my room and there were no plugs near the beds to charge phone or laptop for

free wifi

really disappointing wifi which hindered a meeting i had that evening

breakfast staff car parking wifi location communications

i could not get connected to wifi at all but for one night stay it was alright.

high street room warm clean tidy basically short trek from reception free car parking tv & wifi desk chair

there was no wifi in the room ...

wifi very weak

the wifi

quiet, pleasant staff, good parking and wifi

wifi was occasionally a tiny bit slow/choppy, but it was absolutely fine most of the time

no wifi in the room!!! very frustrating having to go down to the lounge for access.

wifi was somewhat hit & miss

the wifi was difficult to connect to but once you where connected it was fine the bed is smaller then

the wifi isn t great .

the wifi was poor in room 15 not enough plugs and sockets in convenient locations

only gripe is the wifi

perhaps a little pricey. wifi a little slow/intermittent.

wifi was ok but could be a bit stronger

(but there is wifi btw, practically speaking we all need (+) wifi worked very well (+) good, fast easy-access wifi (+)pretty property, comfortable rooms, lovely location, good wifi (+) rooms are clean, adequately furnished, comfortable with decent wifi but there are no tvs, the rooms are not cleaned/made up if you stay more than one night, (+)easy check-in, great wifi, comfortable, clean rooms and toilet facilities. would stay again (+) tea/coffee and wifi in room

the bar area is beautiful and i loved that the floors are all uneven

allowed early check in, looked after me

i spent the evening in the bar locals very friendly had a quiz too and the lady behind the bar lottie is hilarious and she

the bar downstairs is lovely, good food and drinks

bit noisy from the bar but nothing to worry about..

the staff were lovely in the bar / restaurant

didn't top up sugar and milk but minor things i'm sure i could've asked in bar or something.

which point they are super helpful)

5 star accomodation bar staff were very polite and extremly helpful. 5 star service

the room was comfortable and spacious. jamie at the bar downstairs was a big help!

loved the pool, that was fantastic

great spa and lovely staff

the gym and faciloities - fantastic

drinks at hotel are really reasonable and the reception and bar area is nice and modern and welcoming

excellent breakfast and dinner.

fast wifi too

poor wifi

mostly very good, however, the hot water pressure was rather low

wifi: i could not find the wifi password displayed anywhere in my room and had poor cell coverage

welcoming, clean room, brilliant modern bathroom, good value for money, good wifi speeds and connectivity, great customer service

ab cottage). dining and breakfast first class

good food at dinner and excellent breakfast - very friendly staff , nice bedrooms

breakfast & room both excellent.

food and breakfast

delicious food, both dinner and breakfast

excellent location. great rooms. fantastic breakfast.

early check in, good breakfast

clean great location breakfast included and food available from pub staff lovely

bonus to have ample parking as well

delicious meal in the bar with a really friendly atmosphere

wifi signal was weak

the bed was comfortable and the wifi reliable

wifi, was terrible !!

poor wifi connection

wifi in my room was completely unusable because of poor reception.

free wifi, that worked well

very clean and spacious, bed, towels, tv and wifi worked well

tv wasn't working well couldn't stream my phone wifi was working but not on the

no wifi! not that we could see anyway.

modern rooms which are very clean and large, great shower, good wifi