the wifi reception was non existent on this trip

basin was tiny - although good shower wifi is strong but needs a log in every time you use it

helpful made you feel at ease the food was to a very high standard the room was very comfortable wifi very quick would stay again if in that area in fact booked for 2 nights but stayed

was no wifi in the room which ment i had no reception on my phone which ment i could relax as i had to

for the money but the location makes up for it, but the hotel has still not got an efficient wifi setup and even with a booster we had to request, wifi was very erratic

the wifi signal was too weak

the wifi the speed was very slow but that's to be expected from a hotel in the middle of a forest, it

wifi was slow and temperamental.

wifi was very weak and made working very difficult especially with limited phone coverage.

the wifi wasn't working.

wifi was great and video meeting was easy

good wifi

wifi unreliable

wifi was erratic and top room with roof slope disappointing

good wifi and tv reception

my kids were happy and found many intriguing things to engage their interest

hotel was beautiful and the staff was so helpful , the room facility's was outstanding and the breakfast was amazing we actually said the chef was a credit to the hotel food was outstanding

lovely evening meal and delious breakfast

the bar and restaurant is a clean tidy place to eat and drink and the service is great, the staff do a

kids want to come back which they never do

no information pack in the rooms- had no idea about wifi/breakfast times/spa/food/what is happening around the area

wifi didn't work in the rooms, only in the lobby

) good internet wifi

also, the wifi was awful, honestly useless

breakfast was great- good selection of food. with young kids though could have started earlier

the bar man on our arrival was extremely welcoming and very efficient with his service

and bar staff really friendly and food was lovely

comfortable, lovely staff, cosy bar area, good breakfast, fantastic room!

the kids stayed home this trip, but this would be a great bonus to any hotel/pub if you're staying with

bed and smart decor, a private outside courtyard for guests where we had a drink from the bar & a coffee from our room,

staff very helpful, breakfast was

with the best breakfast and tea rooms

rooms were well appointed and spacious, breakfast was great, and the staff were very helpful

breakfast was excellent and the staff were extremely friendly

room lovely location fantastic breakfast was perfect with a lot of choice

breakfast was excellent with plenty of choices

friendly and helpful staff in particular the cocktail bar manager who was knowlegeable, clearly enjoyed his role and runs a great set

i liked everything but i think the bar could be updated a small bit.

indoor pool jets and indoor hot tub facilities were not working properly and the pool was a bit tired

beautiful location with lovely spa and pool

the evening meal was very good as was the breakfast, the decor everywhere was perfect while the bar was a joy to sit in and have a late evening drink, lovely atmosphere

breakfast options and the choice to eat in the restaurant or outside

breakfast offered a good choice

the food in the pub for both dinner and breakfast was great

cosy bar area and lunch menu runs until late afternoon

breakfast, honesty bar and free cakes were a really friendly touch and well received

breakfast was great, freshly cooked and good quality produce

made extra effort to arrange the room for early check in and with flowers

the breakfast was well cooked and the

the staff couldn't do enough. faultless room and service. tasty breakfast and generous.

shower was very poor and wifi didn t connect in the room

wifi was poor, but used my phone as a hot spot

comfortable single room, clean and quiet with good facilities and strong wifi signal

the wifi signal didn t reach our room some times.

tea/coffee/water in room, decent wifi, central location

hotel in a great location excellent breakfast with a great choice available all the staff were really helpful and

the reception, bar and restaurant were also first class as were the friendly, helpful and efficient staff

breakfast was english and continental

right on high street, the small touch of a personalise card for my partner, and the breakfast was delicious

the food was delicious - both dinner and breakfast

breakfast excellent choice

very welcoming, lovely open fires fantastic breakfast and friendly staff

breakfast very nice

we loved the cosy bar and we had a really good meal in the evening and breakfast was great too

big pub garden for kids to play in

housekeeping manager was so helpful and polite, allowed us a late check out as well

pre-dinner drinks in the bar were lovely, and our dinner on both the friday and saturday nights was excellent

excellent bar and restaurant

mini bar in the room was well stocked

the mini bar was tempting, and i was tempted, so it got a bit expensive!

no playground or activities for kids

children’s portion very large a bit too much for kids

great for the kids

the bar is warm and comfortable- a good place to sit and read a book and the food - whilst not cheap -

service at breakfast was very slow had 58 ask twice for toast

good bed, bathroom, wifi

reception from the room didn t work, wifi didn t work, didn t have an iron but rather a steamer, bathroom was a little dirty with

the management should review the wifi

the wifi did not work

location was good and wifi throughout hotel.

the wifi didn t work too well

also didn't have access to ice machine or wifi

wifi was awful, tv didn't work properly.

would have liked a club sandwich option on room service and tv struggled to connect to wifi.

wifi didn't work in the bedroom

the bar and breakfast service was terrific and fun

cosy bar area

stocked bar and snacks in room

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly delicious breakfast

lobby and bar with relaxation space was wonderful.

the wifi working well was great also and the location is very convenient being close to plenty of shops

poor wifi

no wifi in bedroom

also for a city centre location the wifi was so

wifi was very poor and could have had more staff on at breakfast time

bar area and rooms were lovely

the gym was very small. not comfortable to be more than one person there at a time.

mini food pantry and useful items sales counter with bar and snacks on ground floor

the hotel is excellent for kids and the master suit has 2 double beds

early check in and late check out was much appreciated

the only thing was we wanted to sit in the bar to wait for our room and the wouldn’t let us

all the staff from the cleaning girls to to the bar staff

i had the single room at the top and there was no disturbance from the bar activities

it is over a very busy bar on a very busy street- but the noise disappears around midnight and we slept well

is in a terrific location for both strolling through the historical district and choices of bars and restaurants

staff was brilliant early check in was possible good customer service

i had asked for an early check in and was told i would be called back in 20 minutes to confirm

location was good. early check in was arranged at short notice.

my early check in was approved which was greatly appreciated

realise at time of booking no tv in room and did find kitchen and dinning area until the morning didn't think to look around assumed kitchen bit was in

i just felt kitchen bins could have been emptied daily.

i used the kitchen to heat up a ready meal, which i then ate in the dining room, watching tv

facilities include an impeccably clean, fully equipped kitchen and the rooms are really great - renovated but in a building which is there since cenuries

door codes to kitchen and bathroom allowed us to drop luggage early

very friendly and i even got an early check in

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check in

comfortable and in keeping with this 18th century hotel and the staff both on the desk an in the bar were

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

fun staff, nice little bar area

the evening staff were very pleasant! drinks were very reasonable! late check out was great !

to get an early check in that was nice

very modern, lots to do in the bar area downstairs and enjoyed a free cocktail on arrival

asked for an early check in and this was provided at 10

bed, decent wifi, nice buffet breakfast

wifi reception is not always good

wifi intermittent.

wifi could have been a bit better but 4g was ok

due to rural location wifi is patchy

the breakfast fab for £6 pp

breakfast a bit dear for what u get

the breakfast in the mornings was beautiful

the bar vending facilities closed just before i got back from getting my dinner. midnight

shower was hot,beds were comfy,kids were happy

i really appreciated the design, the breakfast and the dinner!

we enjoyed a delicious supper, especially the chicken caesar salad and the breakfast was also very good indeed

i liked the idea of having a nice little bar serving alcoholic and non alcoholic beverages right next to the reception

room, breakfast and location

thirdly need to advise that children's breakfast is not included in the room rate only adults is wasn't expecting to have to pay for that

bathroom had his/ her sinks, a spa bath ( super ) & good quality toiletries/ white fluffy towels

breakfast in the bar was plentiful & cooked to order , dinner in the evening was also excellent by chef whose name i

the breakfasts were fabulous and the bar drinks lovely and very reasonably priced

staff, beautifully cooked and presented food, the spa bath, a big comfortable bed,lovely warm room and everything you need

room clean beautiful, spa bath amazing

big bedroom,lady downstairs in the bar was very welcoming,location on high street ideal for restaurants, shops etc, definitely stay

excellent location. good food and beer. nice beer garden. good parking with onsite ev charging.

loved the room, the bathroom, the bed, the breakfast

location, price, parking, breakfast and staff

the food served in the restaurant was excellent, and there was a nice atmosphere in the bar and restaurant

nice bar with little beer garden outside

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

if you needed an early night you would be unable to sleep

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

good location and handy for the bar downstairs

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

noisy kids above running around is annoying

lovely breakfast, lovely staff

hatter cottage 1-very spacious and comfortable with a home from home kitchen with everything you could need also has a hairdryer and an iron and ironing board

seeing a guests dog being fed at an adjacent breakfast table, with a sausage, brought from the kitchen by a member of staff

great value for money and the tastiest hotel breakfast i have ever, ever had

clean, amazingly comfortable bed, blackout curtains, lovely bathroom with decent shower, good wifi

wifi was excellent allowed me to work unhindered

there was a free wifi too

the bed was very comfy. free parking and free wifi.

particularly impressive was the speed of the wifi

placed for all attractions, clean, comfortable & friendly & has an excellent restaurant & bar if you don't want to venture too far

clean, nicely appointed, great atmosphere, wonderful breakfast and bar area.

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

presented venue super welcoming and friendly team good food and bar facilities must mention debbie and steve who were the perfect hosts a huge thanks to them and

bar of soap for an old guy who enjoys a soak in the bath, and of course the traffic, which you can

really good service, lovely room and good wifi. great food for dinner and breakfast.

warm, good wifi, provided a lot of things

wifi worked

the room and view were amazing and the wifi service was very fast and good

price staff location clean breakfast wifi

good location for walking into town. easy to park. good wifi

a lovely hotel which was very comfortable. plus wifi was the best we've had anywhere!!

lift in the building so you carry your luggage one flight of stairs wifi wasn t great no mini fridge or mini bar in the room toiletries were almost non

smart tv didn't work in the evenings due to high demand on wifi

wifi is too low-powered and is not very reliable

if being very picky breakfast was delicious and well presented but perhaps a choice of breakfast cereal

great breakfast

staff were also super friendly and helpful, the continental breakfast and complimentary food and drink items were a lovely touch too

beautiful room, excellent breakfast and a very friendly and charming receptionist

the breakfast tray delivered to the room was nicely presented with ample selection of food

we had dinner and drinks in the restaurant and bar and this was also brilliant, staff are so friendly and the breakfast was so good - we will be

food & drink, friendly staff who obviously love working there, enticing bar and restaurant with an open fire, clean comfortable rooms, plenty of free parking, lovely

toby bar manager very friendly and chatty

the bar and other public rooms were well kept and clean

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

the staff were nice and parking was easy

very perfect reception, easy simple instructions, plenty of parking and great customer service

there is parking and a veranda overlooking the beach where you can eat or have drinks

the parking is very good as is the location of the hotel

bit of noise from other rooms - though it's not really the hotel's fault if people let their kids run riot

the garden was huge for the kids to run around in and the access gate straight out of th back of the garden into the new

the staff were lovely, it's in a beautiful setting, it has a bar and a very good restaurant, breakfast was good and we had a great meal in the restaurant too

however, since there were no kids around it didnt really bother us

dvd collection very dated & the only kids one was missing the disc

there is easy car parking, 1gbt wifi, an honesty bar and terrace for summer morning breakfasts

the connection with wifi was very intermitent

wifi wasn't working

room was basic, i would strongly recommend an upgrade to a 'smart tv', so can be used with all wifi options and with modern technology like tablets and mobile phones

not their fault, but wifi signal was almost non existent in our room.

lovely gardens could been seen from the light airy lounge and bar areas with a terrace perfect for the summer months (it was february when i visited)

the hotel is a large edwardian building with very inviting lounge, bar and dining rooms

tim greeted us at the reception, bar and at breakfast, great guy and couldn’t do enough for us and other guests to make our stay

a marvelous terrace and beautiful view very good restaurant nice bar and common area

the breakfast was first class would definitely recommend this place to anyone looking for a short break

very clean room, lovely bar staff, great food, new forest just around the corner.

accommodating for an early check in at 12:30pm, the staff managed to get my room cool with the fan and keeping the

the bar seemed a bit rundown.

our evening meal in the bar area was perfect

they were short staffed but it was not apparent as the two bar staff made up for it with their enthusiasm and work

the ev charging facility was very handy also

friendly owners, delicious breakfast

cooked breakfast on the spot was of good quality and taste

great location, friendly, relaxed hosts. super breakfast!

the breakfast was outstanding, the room was nice and comfortable

the wifi did not work and only one breakfast was left for two guests

10 per day on esplanade

), the breakfast was bad and the wifi didn't work in my room

all mod cons including wifi, tv, free view, fan, hair dryer, iron and ironing board

staff were friendly, the room was nice

and wifi signal strength were very poor, but as we chose this property to have a quiet romantic weekend

wifi has improved a lot

was no mobile reception in the apartment which is fine as there was wifi , however we were unable to connect to the internet one evening

it was very clean, spacious and had pretty good wifi which was great as phone reception was horrendous

access to wifi throughout hotel was good

organised events all week so didn't get chance for other meals, but did get a few drinks and the bar staff were friendly

were made to feel very welcome all the way through from breakfast in the morning to drinks in the bar in the evening, for which we are very grateful

isle of wight and to the venue at which our event was taking place and because i had used their bar area in the past and knew the food, drink and service were excellent

location is next to red jet dock the staff are friendly to our dogs has a nice bar and restaurant with delicious and various meals, drinks

i asked at the time of booking for an early check in which was provided

from bar area on saturday night

lovely hotel, great location, super cocktails at the bar and very friendly staff.

once inside you need to head to the bar to check in, the bar was shut when i was there but looked very smart

great room amazing bar with some very interesting tipples to be had

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

you can starve restaurants are plenty all over around the location , and a bar at same premises

the rooms were above the pub i didn’t have to go through the bar to get in

was a very large park a very short walk which was great for walking the dog, there was also a bar / restaurant located in the same building which made hunting for somewhere to eat very easy

parking, good size room, bathroom small but functional, excellent shower with great pressure, bar on site & great food options within a 3 min walk

there was a cocktail bar there, not noisy which we thought it might be

good place for people without children. you can eat, drink and dance in the bar downstairs.

staff are fantastic, little cocktail bar underneath was brilliant

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

bar area very clean and comfortable

everything you could need in a room also a very nice bar and restaurant

excellent bar with real ale and guinness

recommend you try their food breakfast was fantastic, lovely staff team well run restaurant & bar great for families or couples or buisness trips was extremely impressed with the main course

breakfast was the best we have had since arriving in the uk

lovely room disabled facilities for me nice bar nice staff lovely breakfast

breakfast was good but a little cold

quiet nights sleep and good breakfast

when we checked in, they gave us gift vouchers for the kids covering drinks and meal deal as they were too old for the kids gifts

large shower facility plenty of parking good covid guideline adherence good wifi

wifi didn t work

wifi slow.

easy online check in, excellent wifi

the wifi was a little bit unstable at times

free wifi available

car park available and wifi

the wifi was very good - perfect for streaming netflix

wifi reception was generally good in most areas of the hotel(no reception at all in the (-)only issues being the wifi reception was poor and at breakfast when it was busy there didn t seem to be enough staff so (-) wifi is said to be in all rooms (-) old builcding i know bjut wifi weak in upstairs rooms at (+)the location was lovely, breakfast was nice. shame about the room wifi. (-) although it was a comfortable room, wifi did not reach this room at all, which was disappointing (+)i was a single room, which was ok but snug. wifi didn t work in my room. (+)huge garden and surroundings,good decoration through out,good breakfast,friendly staff ,great wifi connection and plenty of free parking space (-)the wifi didn t reach our room and the milk in the room was out of date by a year (-)wifi working at any time and no book of info in the room (-) wifi in room 12 kept dropping out

of parking, welcomed on entrance to reception

the swimming pool was great to keep the kids entertained

friendly and professional staff comfortable room lovely pool

room, bar restaurant, well kept garden, patio

breakfast and dinner were outstanding

th breakfast and dinner) was consistently excellent

parking, friendly staff, lovely period decor, beautiful bedroom and bathroom with a separate bath

i recommend the oat pancakes for breakfast they were delicious

we also had the same set up for breakfast

the owners are extremely nice and helpful, wifi works great, good parking and the restaurant

all went above and beyond and appreciate very much the late check out

bar staff very nice, helpful and pleasant

my husband was a little disappointed that the bar wasn’t open longer, but since the pandemic, customer numbers have fallen

would be nice to have more choice at breakfast

very friendly especially the nutty lady who served breakfast made us laugh

not enough staff to run the bar smoothly

are spacious and clean, all staff are very friendly, breakfast was great as was the meals we eat in the restaurant

breakfast was excellent with lots of choice

nice selection of spirits behind the bar and will definitely try to book again when we have the opportunity

wooden floor in breakfast room needs a bit of attention

staff on booking in friendly and quick,food in restaurant excellent and hot, bar well stocked and great choice of ales and cider room warm and

breakfast was plentiful and items were replenished whenever they started to run out

rush at breakfast time it was like a free for all, kids and adults just pushing past and grabbing what they can an accident is waiting to happen also

place, staff where fantastic, especially the bar staff could not do enough for you nothing was to much trouble, even give us milk gor the baby,

very clean and i felt safe there with my kids.

good sized rooms and bed, clean, good wifi.

free wifi wasnt great however it is free lol. overall signal in the hotel is very bad.

wifi stopped working in the morning, so was unable to do any work.

wifi was a bit erratic this time

wifi

it would be nice to see the up keep of the upholstery and decor in the rooms and pool

to gracie and the gym staff too who were always helpful and generous with their time while i was there

hotel with excellent facilities - we particularly liked the pool and health facilities and the breakfast was great

the children would of stayed in the heated swimming pool all day if she'd let them

the bar staff where nice however would be nice if they acknowledged people awaiting with a smile or a

wifi good

99 for 24 hrs wifi seems extortionate

very good in every department, thank you for the girl in the bar are who connected me to wifi

wifi network not secured - didn't use for this reason

not free wifi

leave the kids at home ud83dude05

didn't hear much noise from anywhere which definitely helped the kids sleep better

even provided us withe some sweet treats for the kids

sofa beds aren’t the best bit for the kids it was fine.

ease from journey open late an late check out. warm shower and tv worked.

entertainment in the bar was great when we were there

extra beds were arranged for the kids

was over the bar and you could hear people outside very clearly as no double glazing

great kitchen yummy food , my kids loved the pizza and frensh fries , and the stake is so good

we told her that we don't have car, dragging our luggage all the way to the park with 2 kids in tow is not an ideal situation

bit noisy from the bar but nothing to stop me staying again

i spent the evening in the bar locals very friendly had a quiz too and the lady behind the bar lottie is hilarious and she

friendly welcome by the bar staff and shown to my room which was clean and tidy.

lady behind the bar wasn't the most engaging and wasn't happy at having customers come in after 9

the bar area is beautiful and i loved that the floors are all uneven

plenty of free parking, good wifi and very good onsite pub / restaurant.

no wifi! not that we could see anyway.

free wifi, that worked well

t may have been my laptop

modern rooms which are very clean and large, great shower, good wifi

wifi, was terrible !!

wifi was a nightmare

wifi get dropping and room temperature was always too warm even when temp set at lowest 16 c

very poor wifi

wifi in my room was completely unusable because of poor reception.

british manor house great grounds for a little stroll nice spa bar staff chap was great (his kids name is logan can’t remember his name but talked a lot about his little

appear to be new, chandeliers are beautiful, and the main thing was the comfortable chairs in the bar and lounge areas

good room, good facilities, good breakfast, lovely staff - what's not to like?

are polite, spa pool is nice and the kids loved it

need some kids activities if possible

wifi in the rooms

low signal on wifi

nightmare getting free wifi

was a bit perplexed there was no literature in the room to inform of wifi, breakfast, dinner etc

wifi in room was unreliable.

plenty of free car parking, pleasant staff and a comfy bed with wifi i'll stay there again

no wifi in the rooms; no mobile phone signal either.

wifi was a bit slow

great wifi and ensuite

is free wifi, an excellent breakfast and there is a wide choice of meals in the evening

too many dogs, too many kids, nothing else was disable friendly.

short walk from burley (but you should wear wellies or boots as it gets muddy) takes you via the golf course and the first opportunity to spot wild horses

fabulous bar and restaurant

great location, dog friendly, free ev charging, friendly and helpful staff.

we had drinks and a meal in the evening and found the restaurant and bar to be busy but not noisy