if you needed an early night you would be unable to sleep

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

good location and handy for the bar downstairs

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

i had trouble connecting to wifi.

also didn't have access to ice machine or wifi

the wifi didn t work too well

the wifi was poor in our room

the only problem was that the wifi wasn t stable all the

bar area very clean and comfortable

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

location was stunning and the hotel restaurant / bar was excellent

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

great welcome in the bar and very professional and friendly management and staff, very dog friendly

good wifi and tv reception

the wifi was disappointingly slow and sometimes non existent

wifi unreliable

wifi was erratic and top room with roof slope disappointing

other than a few wifi problems nothing worth mentioning.

the only thing was we wanted to sit in the bar to wait for our room and the wouldn’t let us

is in a terrific location for both strolling through the historical district and choices of bars and restaurants

it is over a very busy bar on a very busy street- but the noise disappears around midnight and we slept well

cans of water and a mini bar fridge

all the staff from the cleaning girls to to the bar staff

staff was brilliant early check in was possible good customer service

i had asked for an early check in and was told i would be called back in 20 minutes to confirm

location was good. early check in was arranged at short notice.

my early check in was approved which was greatly appreciated

still the laundry was not dry

helpful and friendly staff, with well stocked bar and good gym

bar area and rooms were lovely

room and nicely different to a standard hotel room, perfect for a night away with the kids before travelling on

laundry room needs to have better instructions - or at least for americans

excellent bar and restaurant

early check in no prblem.great room

comfortable bar area

pre-dinner drinks in the bar were lovely, and our dinner on both the friday and saturday nights was excellent

mini bar in the room was well stocked

bar prices

bar area good martina is great

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check in

bar with very good atmosphere and selection of beers

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

lobby and bar with relaxation space was wonderful.

the bar and breakfast service was terrific and fun

stocked bar and snacks in room

cosy bar area

our beautiful room (big bath, great shower, comfortable bed, gorgeous design), the deli bar had a lovely ambiance with a great food and drinks menu, and the location was perfect for

i used the kitchen to heat up a ready meal, which i then ate in the dining room, watching tv

minor issue was the oven in the kitchen didn't seem to work

realise at time of booking no tv in room and did find kitchen and dinning area until the morning didn't think to look around assumed kitchen bit was in

door codes to kitchen and bathroom allowed us to drop luggage early

our printout said we had a kitchen but think it should say it is a shared kitchen

wifi was very poor and could have had more staff on at breakfast time

also for a city centre location the wifi was so

spacious room and comfortable bed. strong free wifi. restaurant was good.

poor wifi

cast to the tv wifi offering didn't seem to work for me

the management should review the wifi

location was good and wifi throughout hotel.

wifi connection was very poor - bare walls in the room drew attention to the cracks in the wall.

super comfy and wifi was really fast

reception from the room didn t work, wifi didn t work, didn t have an iron but rather a steamer, bathroom was a little dirty with

staff friendly and love fact bar open all night

location, the room and the late check out time.

an early check in was facilitated without any fuss

modern ambience , relaxed staff . request for early check in late check out were met.,ud83dudc4d

fun staff, nice little bar area

wifi worked

warm, good wifi, provided a lot of things

price staff location clean breakfast wifi

friendly staff good wifi very clean fast check in

wifi is a bit erratic

information about loud music until midnight in the bar below the hotel

there was a cocktail bar there, not noisy which we thought it might be

was a very large park a very short walk which was great for walking the dog, there was also a bar / restaurant located in the same building which made hunting for somewhere to eat very easy

good place for people without children. you can eat, drink and dance in the bar downstairs.

parking, good size room, bathroom small but functional, excellent shower with great pressure, bar on site & great food options within a 3 min walk

great breakfast

superb location and great continental breakfast

beautiful room, excellent breakfast and a very friendly and charming receptionist

this is a definite gem of a bed and breakfast that i would not hesitate to book again

also breakfast is delivered to your room, which again is a great touch but a small table and two chairs

there’s laundry for £5 and dryer for £4 in the hotel, paid by card; this was awesome

no laundry (although many travel websites say it does)

the breakfast in the mornings was beautiful

best part was that it had a laundry area to wash and dry clothes

the bar vending facilities closed just before i got back from getting my dinner. midnight

breakfast was superb ( love the sausages ) very little noise from outside the room , early check in

the ibis budget across the parking lot has a laundry which we used

we enjoyed a delicious supper, especially the chicken caesar salad and the breakfast was also very good indeed

stayed in at the bar and drank in the evenings instead of going out as so comfy and

fantastic breakfast, friendly staff, comfy bed

breakfast was good my partner was very happy i would have preferred tomato instead of beans and a

good breakfast

lots of kids on sunday in breakfast area

beds handy restaurant on site for evening meals and breakfast no problems parking and no extra car parking charges

place was clean ud83dudc4cgood breakfast and such a good price

a business hotel, the wifi was dreadful

free wifi wasnt great however it is free lol. overall signal in the hotel is very bad.

free wifi & car parking was excellent

to check us in early, comfortable, good wifi, great view and tasty breakfast and good parking

good sized rooms and bed, clean, good wifi.

spa facilities are excellent

gorgeous lake and lots of room for kids to

swimming pool and and spa were warm and visually attractive

british manor house great grounds for a little stroll nice spa bar staff chap was great (his kids name is logan can’t remember his name but talked a lot about his little

to stay while grounds were lovely great meeting place for us as family lived near by swimming pool was lovely but could do with a fan in the changing room to get rid of

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

the noise from the bar below

evening bar staff were friendly, bed was comfy

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

the room was above the bar and being friday night it was quite noisy again our fault for not checking

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

the rooms also met expectations, although i did not know there was free wifi

free wifi, that worked well

t may have been my laptop

tv channel choice but i tend not to watch tv when im away anyway, so didn't really mind, also wifi really slow

very clean and spacious, bed, towels, tv and wifi worked well

very poor wifi

location was great; car parking, big size and quiet room; good facilities; wifi

wifi was a nightmare

wifi get dropping and room temperature was always too warm even when temp set at lowest 16 c

wifi, was terrible !!

the bar and restaurant is lovely the service was outstanding very friendly but professional collum

as well as biscuits the shower very powerful and plenty of hot water towel basket nice touch breakfast superb lots of choice well presented, all staff very friendly and

the staff were exceptional and a credit to the venue. the breakfast was out of this world.

bed was very comfy and breakfast was very good

place, really great staff, olde worlde bar and restaurant, brilliant food and breakfast

really dated tv and wifi was rubbish

free wifi was slow and the mobile signal was poor in my room

wifi was fast and reliable

was with us and set up within 5 minutes no charge room was a double had a desk and nice arm chair wifi worked fine

the wifi was good too

staff very pleasant and assist with late check out when feasible

also late check out was no hassle or problem at all

hotel with excellent facilities - we particularly liked the pool and health facilities and the breakfast was great

everything. 3 screens in bar for word cup

my only minor issue was the use of the pool area

great wifi and ensuite

given the wifi code when you arrive without having to go back and ask for it

plenty of free car parking, pleasant staff and a comfy bed with wifi i'll stay there again

the wifi

wifi maybe

nice bar at the ground

the bar downstairs is lovely, good food and drinks

allowed early check in, looked after me

lady behind the bar wasn't the most engaging and wasn't happy at having customers come in after 9

bit noisy from the bar but nothing to stop me staying again

wifi network not secured - didn't use for this reason

the wifi in room 301 didn't quite reach the desk.

very good in every department, thank you for the girl in the bar are who connected me to wifi

wifi good

wifi was rubbish

welcoming staff and food facilities - good wifi

wifi was rubbish. unable to hook up and had to hotspot off my phone

lots of choice for breakfast, fast and reliable wifi.

wifi did not appear very fast, would have liked to pay for quicker service

the room was very dusty wifi wasn't good at all

excellent, hassle free, reliable wifi. great hot shower. easy to book. friendly staff.

room was in a bit of a dead zone and i could get telephone/ laptop reception even joining wifi

room was clean, enough space, good wifi, badhroom was nice and clean.

couldn t get on to wifi however i didn t ask anyone to help either

the room had a lot of poweroutlets, and so that was never an issue, along with a good free wifi

for the money but the location makes up for it, but the hotel has still not got an efficient wifi setup and even with a booster we had to request, wifi was very erratic

everything was perfect except for poor reception on wifi.

the wifi reception was non existent on this trip

basin was tiny - although good shower wifi is strong but needs a log in every time you use it

wifi is a little temperamental!

breakfast was not overly great

lovely little bar and tasty breakfast

clean and great breakfast

brilliant breakfast selection, easily accessible and great for the kids

i was there with my kids and we had a nice stay

wifi is normally 12 a day for the room which seems a bit expensive, but the very kind member of

fee for wifi

well the ease of logging on to the wifi could have been better.

would expect wifi to be free

paid wifi in rooms was pricey at 12 per

wifi and mobile phone signal in the hotel

the wifi at reception still troublesome connecting to wifi at checking out happen previously and

the wifi signal wasn't very strong in my room but it was strong in other areas of the hotel.

free wifi was absolutely superb, very fast and allowed me to gain access to everything i needed

wifi in room was unreliable.

staff were really friendly and very helpful, the kids really enjoyed their stay. thank you

sofa beds aren’t the best bit for the kids it was fine.

no outside seating and could do with a play area for kids

even provided us withe some sweet treats for the kids

ease from journey open late an late check out. warm shower and tv worked.

the wifi wasn't working.

the wifi signal was too weak

wifi was slow and temperamental.

wifi was very slow in the room - not a problem for me but teenager was a bit put out

phone on the room didn't work and the wifi is very poor

breakfast was very good

young staff in the bar are a little unprofessional

great welcome, lovely rooms, superb breakfast.

the breakfast was served very quickly and was cooked superbly - thank you chef

traditional english bar with a great range of wines, beers, and spirits

location, free parking and wifi but top of staff would have be caring, highly professional staff

wifi was somewhat hit & miss

the wifi was difficult to connect to but once you where connected it was fine the bed is smaller then

wifi was occasionally a tiny bit slow/choppy, but it was absolutely fine most of the time

wifi connection was poor most of the time.

wifi although free, you needed to sign in to cloud

eccellent parking, good wifi, friendly bar

wifi unreliable

the room was clean and comfortable, large bed, good size tv, good wifi signal

spacious room, with free wifi

very perfect reception, easy simple instructions, plenty of parking and great customer service

enough car parking spaces in front of hotel

the staff were nice and parking was easy

the parking is very good as is the location of the hotel

if i had to say one thing the car parking is first come first served basis but in practice was not a problem even on a busy bank

we didn't get a chance to try the swimming pool and spa facilities however, if everything else is anything to

put in the bridal suite it was lovely reception staff were really friendly and the man on the bar was really friendly breakfast was great nice and hot swimming pool was great and nice and warm

spa pool not working which was a shame

the steak was absolutely delicious and room service fantastic

spa facilities not available, did not find this out till the day before we arrived, pool was open

room was basic, i would strongly recommend an upgrade to a 'smart tv', so can be used with all wifi options and with modern technology like tablets and mobile phones

wifi kept cutting out, so slowed down my working in the evening

not their fault, but wifi signal was almost non existent in our room.

has wifi, kettle and bottled water etc

the connection with wifi was very intermitent

wifi wasn't the best speed and the room needs a bit of modernisation to allow for the modern

wifi didn t reach my room and there were no plugs near the beds to charge phone or laptop for

we liked the access to books that we could borrow and free wifi we did not have

decent wifi although i didn't get even consider trying to access more than new sites and some email

free wifi

no idea why but poor security - wifi didn t work at all in our

disappointing breakfast. check out too early. no wifi in bedroom

), the breakfast was bad and the wifi didn't work in my room

wifi in room plastic cups in room instant coffee only no free parking

free wifi was good and very necessary

the ev charging facility was very handy also

cooked breakfast on the spot was of good quality and taste

everything was wonderful, the rooms were clean, the staff were lovely, breakfast was amazing!

the breakfast was outstanding, the room was nice and comfortable

great breakfast. very comfy and big bed. lovely garden.

bar prices were a bit higher than i expected, but wasn’t a show stopper

i asked at the time of booking for an early check in which was provided

were made to feel very welcome all the way through from breakfast in the morning to drinks in the bar in the evening, for which we are very grateful

location is next to red jet dock the staff are friendly to our dogs has a nice bar and restaurant with delicious and various meals, drinks

isle of wight and to the venue at which our event was taking place and because i had used their bar area in the past and knew the food, drink and service were excellent

once inside you need to head to the bar to check in, the bar was shut when i was there but looked very smart

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

the bird bar was amazing

from bar area on saturday night

nice bar in an open spacious room

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey with black coffee, no cream wi-fi inadequate didn’t work in

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

the rooms were above the pub i didn’t have to go through the bar to get in

the garden was huge for the kids to run around in and the access gate straight out of th back of the garden into the new

dvd collection very dated & the only kids one was missing the disc

bed was a bit uncomfortable and our room was quite noisy at night which made it difficult for our kids to sleep

however, since there were no kids around it didnt really bother us

bit of noise from other rooms - though it's not really the hotel's fault if people let their kids run riot

wifi dropped in and out

first thing was the wifi which was a little slow

the wifi signal was a little hit and miss, but for one night that was fine.

staff were very friendly, good breakfast, easy secure parking, good wifi

went out of their way to facilitate an early check in for us to attend a social event

pub, nice food and beer, plenty parking and wifi

the wifi wasn t working

get the wifi to work and the shower was faulty

get wifi signal in my room

been newer, or more comfortable; the water pressure in the shower could have been better; the wifi could have been more reliable; the

wifi in room was non-existent

good free wifi coverage

stayed here many times before, we had 3 rooms this time, lovely beds, great shower, fast wifi, ample parking, superb breakfast, we will always stay here again when in the

we had a power cut one morning and the wifi was intermittent

nice rooms, excellent shower, fast wifi, excellent evening food

th breakfast and dinner) was consistently excellent

good choice at breakfast and were happy to accommodate dietary requirements

beating my mum at scrabble while enjoying an after dinner drink in the bar was also great fun

grounds, nice outside bar area

beautifully designed bar which served a range of cocktails

we had a suite which allowed us to sleep in one room and the kids on the sofa bed

food was amazing for both breakfast and dinner

breakfast really nice

friendly and helpful staff, from front of house to the bar staff

great place to stay with kids and very close to paultons park

room clean beautiful, spa bath amazing

chose the spa bath room, bath good but using the shower in the morning the power was disappointing

spa bath, location...clean and friendly.

was easy to find, lovely location, good sized room, comfy bed, spa bath, clean, friendly welcoming staff and lovely food

on top of that, we had room service so we was able to eat it in the comfort of our lovely spacious room with the dogs

my husband was a little disappointed that the bar wasn’t open longer, but since the pandemic, customer numbers have fallen

bar and pub downstairs did amazing evening meals

the beer garden is great for drinks, and i had an evening meal and breakfast which were both excellent

it is cosy and i enjoyed the cooked breakfast

great location and really tasty breakfast!

there was a live band on in the bar but that ended at a reasonable time so no complaints there

staff are smart and attentive, we needed an early check in which was arranged without a drama and with a smile

hotel was beautiful, staff was so friendly & helpful and breakfast was just lovely

loved the room, the bathroom, the bed, the breakfast

spacious room and a good selection of drinks in the bar and there was a good band on .

need to sort out their wifi as it is inconsistent

of secure wifi

wifi was great and there was a desk in my room to work at

we didn t have wifi for our stay, i picked this because wifi was available as i needed to work remotely in the

stopped serving food in bar at 5pm, though this is when i arrived and was hungry!

great value for money and the tastiest hotel breakfast i have ever, ever had

there are 3 bedrooms, lounge, kitchen and bathroom

hatter cottage 1-very spacious and comfortable with a home from home kitchen with everything you could need also has a hairdryer and an iron and ironing board

10/10 with comfy beds. very spacious! ample kitchen space. location is perfect too

breakfast was great and there was even a little bar for pre dinner drinks

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

bar of soap for an old guy who enjoys a soak in the bath, and of course the traffic, which you can

family suite, all very clean, friendly staff who were exceptional, wonderful bar and restaurant, exceptional

the location was ideal for the purpose of my stay and along with the bar the outside seating area was a great place to meet friends and have a few drinks

it’s a hotel in a pub but the bedrooms are a fair way from the bar so there’s no evening noise to disturb the children

easy wifi, great morning coffee in the room

facilities in the room good, wifi, tv, tea and coffee

c coffee machine)

room a good size, bed very comfortable and wifi was good whilst breakfast was very limited being a vegan, what i was served was very

issues with wifi

wifi that dropped out on the second day

lift in the building so you carry your luggage one flight of stairs wifi wasn t great no mini fridge or mini bar in the room toiletries were almost non

wifi was weak, shower temperamental bed noisy but it was comfy

smart tv didn't work in the evenings due to high demand on wifi

very good wifi connection

the bed was very comfy. free parking and free wifi.

clean, amazingly comfortable bed, blackout curtains, lovely bathroom with decent shower, good wifi

there was a free wifi too

particularly impressive was the speed of the wifi

wifi was excellent allowed me to work unhindered

quite small but it was clean & had everything i needed including tea coffee making facilities & wifi the staff were polite, the bar & restaurant were lovely and both my evening meal & breakfast

wifi has a programming error, but the staff were able to sort it out after we

wifi quick

wifi not reliable in the room- couldn't work there coffee and tea supplies not replenished after

mattress a little soft, wifi needs improving.

food, extremely helpful and friendly staff, lovely spa facilities and perfect location

i liked everything but i think the bar could be updated a small bit.

breakfast was fantastic we didn’t ask for a quiet room though so not sure why that was mentioned

they went all out to make us welcome - they provide baby monitors so you can chill in the bar after dinner and also yoto's for bedtime stories

lovely location, lots for kids to do. very nice pool and spa

wifi reception was generally good in most areas of the hotel(no reception at all in the (-)only issues being the wifi reception was poor and at breakfast when it was busy there didn t seem to be enough staff so (-) wifi is said to be in all rooms (-) old builcding i know bjut wifi weak in upstairs rooms at (+)the location was lovely, breakfast was nice. shame about the room wifi. (-) although it was a comfortable room, wifi did not reach this room at all, which was disappointing (+)i was a single room, which was ok but snug. wifi didn t work in my room. (+)huge garden and surroundings,good decoration through out,good breakfast,friendly staff ,great wifi connection and plenty of free parking space (-)the wifi didn t reach our room and the milk in the room was out of date by a year (-)wifi working at any time and no book of info in the room (-) wifi in room 12 kept dropping out

did use the bar for a few drinks tho & very nice sofas by the fireplace

free on site parking and very pleasant staff

kids liked the bunk beds

daughter loved the pool and the games that were available to play in one of the many communal seating areas

) good internet wifi

wifi didn't work in the rooms, only in the lobby

no information pack in the rooms- had no idea about wifi/breakfast times/spa/food/what is happening around the area

also, the wifi was awful, honestly useless

the bays for disabled parking could be a bit bigger

bed and smart decor, a private outside courtyard for guests where we had a drink from the bar & a coffee from our room,

and bar staff really friendly and food was lovely

the bar man on our arrival was extremely welcoming and very efficient with his service

a suite, but the bedroom was smaller than my kids standard king size

next to brockenhurst college so parents park in car park waiting for kids and generally a bit hectic at 9 and 4 but this is just a minor informative comment that

the breakfast was fantastic - great variety, good quality food and piping hot excellent service

i used the room to get ready for my wedding and the staff were great in allowing late check out, showing photographer and hair/makeup people to the room

breakfast was excellent and the staff were extremely friendly

the breakfast was fantastic and staff were lovely

rooms were well appointed and spacious, breakfast was great, and the staff were very helpful

friendly staff; very good prices for food; lovely atmosphere in the bar; easy parking; rooms really comfortable and clean

to go to bed eventually as the bar was closing

comfortable room, parking & lovely surroundings

online it says you had continental breakfast but when i phoned the bar i was offered

designated parking for overnight guests

our evening meal in the bar area was perfect

they were short staffed but it was not apparent as the two bar staff made up for it with their enthusiasm and work

very clean room, lovely bar staff, great food, new forest just around the corner.

drinks at the bar were quite expensive (£11 for glass of wine)

the bar seemed a bit rundown.

breakfast was great, freshly cooked and good quality produce

the bar has a limited choice, but operates on an honesty box, which reflects the trust that management

will definitely go again and bring kids next time to see this beautiful area

made extra effort to arrange the room for early check in and with flowers

the breakfast was well cooked and the

breakfast was lovely

bar had a extremely well stocked spirit collection

really lovely with the kids

great for the kids

children’s portion very large a bit too much for kids

bar, restaurant, food very good

excellent - lovely location - had great lunch sitting outside - cosy bar area - very friendly

breakfast was tasty and plenty of dinner choices

the food in the pub for both dinner and breakfast was great

the evening meal was very good as was the breakfast, the decor everywhere was perfect while the bar was a joy to sit in and have a late evening drink, lovely atmosphere