breakfast was amazing! check in easy. front desk employees very friendly and helpful.

pool and gym were nice

close to where we were staying. allowed early check in

staff were very friendly and breakfast was very good.

needs more variety of creamer for breakfast coffee bigger area to make coffee when busy a get and go style for easy coffee love

the breakfast area could be moved into a separate room or area

they have breakfast in the morning

breakfast was great. everyone friendly

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the front desk was super sweet and very nice

and in the morning following our stay she was more than hospitable with serving us breakfast

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

the bananas at breakfast were grey (lol).

cold breakfast sucks! covid-19

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped and also very clean)

the staff are great. the room was very clean and smelled fresh. nice variety for breakfast.

was a little further from our dance comp at the monroeville convention center, because of the pool

breakfast was fair.

seat was loose in room, pool room was cold, pool water temperature could've been warmer and price was a little too high

pool. coffee all the time available. parking available. invoice performance for work needs

they have a beautiful pool and exercise room

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

i liked the spa tub and how clean the room was.

really loved the extra amenities, especially the pool and breakfast buffet

staff was very nice, free breakfast, wifi, and the pool was nice

the pool wasn't usuable

the pool was closed.

clean, friendly staff, great breakfast!

i liked the bar area, karaoke and the friendly staff

breakfast

the pool didn't seem well kept

kids from other rooms running the halls and knocking on our door then we decided to get in the pool

hot breakfast and great pool with a real deep end and no

bar could have been a little warmer, damn near froze to death, but the bartender was

breakfast was nice & convenient. the staff was also helpful for the most part.

comfortable bed , nice breakfast , and convenient bar / restaurant facility ,staff was

sports bar was great and property is very close (walking distance) to major retailers (giant eagle) and

the pool was closed. nothing but 2 muffins left at breakfast @ 7:15 am

there appears to be a laundry room right in the front and there were dirty cloths every where

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

i also loved that i was able to check out late without any hassle as most hotels now a days won't even offer a late check out

also let us know about breakfast

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice and cheap

breakfast could have had some gluten free options.

breakfast was good. gym was phenomenal. layout of room was clever and roomy

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

continental breakfast was good but the one gentleman who was in charge of replenishing the food seemed to have

very clean, good breakfast options, pool and gym. staff was very friendly.

pool house

i could park right outside of the paito the pool is very big and the restaurant had great

the breakfast was excellent, the staff was helpful.it was much nicer than i expected.

super friendly staff!! good breakfast!

hot breakfast

there aren t many tv channels (like what i m used to at home) but there are enough and the wifi was strong enough to stream shows on my tablet (-)wifi was poor. (-)wifi wasn t the best but not a big deal (-)didn't have free wifi and could have more channels. (-)wifi system was down so that the receptionists could not relocate my reservation information, could (+)room, clean, fast wifi, complimentary water bottles when checking in friendly reception (-)wifi was not that great (+) wifi was easy and there was a decent place to work for an hour or two (-)wifi connection (-)the wifi was terrible.

the parking lot is shared with an outback restaurant.

of communication available about renovations and attempts to provide gym and pool with nearby la fitness

the fitness room was quite weak.

the pool was salty

was recently remodeled. had a bar which was open until 10:00 pm

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous prices

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

indicated that it had a bistro and bar

they let us check in early which was helpful since traveling with kids and attending an event

wifi in my room didn't work at all and when i asked the front desk if they could do something about

the bed was a little stiff & the wifi was spotty. had to step outside the room to use it.

plenty of parking. wifi worked well.

wifi was horrible and shower wasn t properly clean

they had espn and free internet or good wifi

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer in his

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close to restaurants

the breakfast presentation was very good. i only had waffles and they were good.

breakfast was great

centrally located and buffet breakfast was good!

to use pool with our kids but had to leave due to numerous african american young teenagers playing football, jumping in

loved walking to a little living room space with a long couch, a kitchen area (sink, long counter, and mini fridge, which worked) and the desk had a great location

good room, pool and gym were nice

only option was a 1st floor room by rowdy kids

large enough parking lot that accommodated my truck and trailer

there was a breakfast included

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

cleanliness and breakfast

staff clean rooms and breakfast every morning,good

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

the only downfall is there was no oven in the kitchen.

the breakfast was good and the location was perfect.

my kids were able to unwind and have some fun in the pool

location. kitchen.

breakfast wasn't the best but it wasn't terrible need alittle more variety with the hot food

the registration /lobby is on the 2nd floor, which is a little inconvenient when you have kids and lots of luggage

my kids enjoyed the facilities as well

nowhere to take kids unless you go to mellon park

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

free breakfast is nice too

wifi connection was flaky all the time (laptop got disconnected every 3-5mins) (-)wifi was poor (+) the wifi was included, and the gym was functional enough for a quick workout (-) the free wifi did not work well in my room (+)free wifi. (-)wifi wasn't working for a day and the sheets were very dirty

no breakfast

live music in restaurant and bar every night

everything was good. i didn't go buy breakfast in the restaurant downstairs in the lobby.

nice breakfast

such a beatiful bar in the lobby area. would have been so nice to order a coffee there.

i requested early check in and it was honored

unique stylish property without the upscale price. loved the weekend pop up bar and it’s staff

the bar in the lobby is very nice although i did not get the chance to try it out

clean, comfortable rooms, great breakfast

extra bedsheets/blankets for the kids were handed to us at reception to be taken to the room ourselves while we were holding our

nice bar and free breakfast

my kids loved the pool

awesome room, great bathroom, comfortable, mini-kitchen was great, lots of room, fold-out sofa was comfortable

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music at night

was a wedding going on when arrived couldn’t use the down stairs areas till after 9pm (bar etc) football game was at 8:30 so wasn’t there when bar was available or outside balcony

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

particularly a the bar for drinks at night, and for breakfast in the morning

breakfast was great way to start our day.

breakfast was also good

breakfast coordinator was very good

it was clean, the staff was very friendly and sandy does a great job on the breakfast!

my reservation, i contacted the hotel for early check in

there is a rooftop bar where you can drink ud83cudf78 and overlook the whole city there's an outside area on the

lexie in the bar was great

nice bar in the lobby

that there was an option to accommodate two kids - the bunk beds

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

the pool was closed due to construction.

the property itself always has a welcoming sent except for the gym which smelled a bit wonky.

boys 3&5 were excited for the pool

pool needed to be upgraded, pool hot, pool lighting and phone for emergency was off the wall and

at the gym there were no wipes or disinfectant to clean the machines.

room service was also provided in to-go packaging

we checked in no one told us there would be no room service

the food in the restaurant and through room service was just awful

room service and support at the reception not a the level of the hotel

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

sparse breakfast ,(not even any coffee) awakened by a fire alarm when a person burned a waffle

breakfast not so great

melissa and the pool

breakfast was fresh and met my on the go continental breakfast standards

i am not a huge breakfast fan, so the buffet met my expectations

accommodations, location, breakfast.

better than average free breakfast

cold pool. no hot tub

breakfast was fine considering the restrictions

breakfast area was inviting as was the back fire pit

there was no breakfast. kitchen was closed.

restaurant and bar still closed due to the virus with no food service at all

i was sorry restuarant and bar areas were unavailable

the bar to open soon which was always

bar and dining room were closed due to renovations, but that was not stated on the website - these

i could not use their wifi

room with comfortable bed and free wifi

only issue i encountered was connecting to wifi.

somehow remembered my name amongst all the other parents bringing kids to college

its nice that the restaurant and bar is open for takeout

gym and pool

pool is only open until 8 pm

room is clean. gym is small. parking entry isn't friendly to big car. location is convenient.

really liked staying at this hotel very clean and comfortable beds and breakfast was very good

large rooms with full kitchens.

clean, great breakfast, good location!

awesome breakfast

hopefully the breakfast should improve post pandemic

breakfast options were great

the breakfast was great. the area was very clean. the staff was very helpful.

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

shuttle not available as it stated in website

resturant and bar close early

shuttle service

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

i was in town for a race and were very amendable to late check out

great breakfast

breakfast was wonderful with a wide variety of items

comfortable, clean, friendly, breakfast was good

i liked how spacious the room was, the cleanliness of the room/hotel was and the free breakfast.

the gym is very simple - no barbells, but they have all the weights you need for the common exercises

it had a functional kitchen with living space

was a male kitchen staff member who's seemed to lack friendliness, but it didn't ruin our stay

room was right above the pool so if there’s a bunch of kids splashing around and hollering you could hear it but honestly

we didn't get a chance to swim, as the water was cold. the pool also, looked kind of dirty.

was good for a night away from the kids

laundry attendant, exceptional

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

he went into the laundry room and folded some towels from the dryer for me

we ended up using my phones hot spot to connect to my kids devices to get service

the staff in the morning was nice and let me do a late check out.

we didn't get to enjoy breakfast because we checked out before it opened

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

breakfast ran out food 45 mins before cut off so my kids didn’t get to eat and was bummed no

small but nice gym

kids enjoyed the pool

tv was great kitchen was well stocked all very very

the lobby was great from the bar to the very nice staff

rooms with kitchen and spacious bathroom and living room area

the suite's kitchen was well equiped

free breakfast, coffee, tea and water - all day

bigger fridge please kitchen?

i should have been informed pool closed, fitness center closed, limited food

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

it was nice to have a bar in the hotel and the gym was great

well appointed suite, with comfortable bed, shower, all amenities. on site gym is helpful.

we enjoyed the bar and even more the court yard

they have a nice lobby bar also and the rooms were very large and spacious

bacteria growth, according to the sign on the door, which made me question the cleanliness of the gym too

let me have a late check out

the kitchen pans and some cutlery were left dirty

we had no light bulbs in our kitchen area

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

location, the kitchen and a decent view. the staff i cannot say enough about them!!

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

gym and common areas were not as clean as i would expect

decor, lobby bar view

was amazing for pnc park and rivers casino

front desk staff was great, love the hotel style and the upper lobby and bar layout

grab and go breakfast was warm and ready on time with delicious house-made ham and cheese croissant, fresh

shuttle service was excellent, we used it to go back and forth to the baseball game

had 2 rooms 3 adults and 2 kids

the best breakfast

the accommodations felt super luxe, the breakfast was delicious, gym was surprisingly well appointed, and although we did not use it that night the little bar area

decent bar that we spent a little time at, too

no recommended with kids

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

gym was very basic. wifi was terrible and frequently didn't work

nice location, they were accommodating to my late check out, and need for bottle openers

the sports bar inside the hotel was awesome, so we didn’t even need to go out for dinner, and having a

the friendly staff. very helpful with late check out.

very nice on site bar and grill

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

nice hotel, had a large bar and restaurant inside

good breakfast. big room. gym and pool ok. very friendly staff. historic building.

i just loved everything over there, the breakfast was really good and the pool we loved it.

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

clean, convenient, new, old charm, good gym, good breakfast, well appointed rooms and a great staff

they do have a hot tube which i didn't know,nice pool

i was able to work on my laptop with very good wifi and that was wonderful

rooms were clean and large, had a tv & wifi

good wifi, decent room receptionist is ok, but not the rest.

no room service

room and gym

wifi

the room was comfortable and modern as well as excellent wifi connection

it was just the wifi connection that was the downfall

a minor gripe but bar could be open longer

we had room service, salad was not plated

wifi was unusable; 1mb download,

loud neighbors the flooding toilet and the wifi didn t work my entire stay my key kept

wifi did not work

hot water didn't work there wasn't wifi on the 6th floor also the pool was not closed down there's supposed to be free breakfast which

wifi and tv outages

right downtown! zen environment gym equipment inside your room

i often lack motivation to go to the gym

there was a gym inside my room! the room was massive and had cool lighting and signage

the exercsie bar with the different level notches allowed me to do a modified trx

then the bar and restaurant was closed but i guess that's because of the pandemic

liked the location, the clean new look, the in-use indoor pool, the available parking, and the great room that we had

the free breakfast is very convenient and the location is fantastic

the condition of the gym equipment was poor

the gym and pool were perfect for our family

good breakfast and friendly customer service.

wifi and absolutely no acknowledgment of the fact that it caused a problem for guests

had to pay for wifi for every device.

the only disappointment was a pool and wifi

couldn't connect to wifi

had issues with the wifi on both my laptop and mobile device

unable to get a strong enough wifi connection to use my laptop.

wifi was in and out the whole time

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

nice restaurant downstairs. quiet room. good wifi.

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment

nice place, great bar and location

room was beautiful the vibe is just so updated bar was awesome ud83dudc4f loved

the three treadmills in the gym, did not work, there were no towels available in the gym and the phone in the

one of the reasons we picked this hotel was because of the swimming pool for the kids

swimming pool could have been larger

pool and outside deck

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist there were no rooms

my kids were shocked and scared

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries, bread, eggs and coffee or tea

the breakfast options provided for the morning were great, and the coffee was excellent

self-serve breakfast options were extensive

lovely great room with breakfast

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when i went back to michigan from

drunk hotel guests, dirt on the 'new' bar of soap

great central location. bar is not open during week days.

also a band in the bar downstairs was playing loudly until probably around 2am

location, friendly staff, rooms (incl fitness center and business center in good repair and

loved the early check in and really appreciate the 12pm check out

birthday, but didn't get any replies besides the first message

dark room, small, bar limited, no room service, no info in room bout services.

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

pop up bar was great and the staff was super friendly

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

good breakfast choices. very nice staff.

we will be back again with our kids

breakfast was great, location is a great location for walking to restaurants and bars, easy access

location and the room was very comfortable. excellent breakfast

employee in the breakfast area was outstanding

only thing that we didn't like was there was a fire in the kitchen and we had to evacuate in our

location for pnc park, acrisure, rivers casino, museums, and more - all in walking distance

the pool was crowded and exceeded the occupancy rule as well as kids unsupervised playing with life saving devices; staff was informed and unsure if they rectified

the hotel was very conveniently located to what we wanted to do in the city - casino show

wish you had more options for breakfast

i chose your hotel because i had my 3 kids

the bar was attached to the front desk so sometimes you had to wait to get service.

fantastic location, close to lrt / food / bars. great breakfast.

swimming pool was a great amenity as my son and a few other families with kids had an activity to keep their kids busy on a cold day

the close proximity to the stadiums and downtown bar selections. it was a great area.

very poor wifi there was a hotel crash ...

wifi service

bad wifi connection

when i complained about that my wife's wifi connection doesn't work, i was told it was her phone

the wifi did not work

we were there for two weeks and it really had everything we could need: breakfast, gym, kitchen with dishes and dishwasher in the room, washing machine and dryer that we could use for

we were there for two weeks and it really had everything we could need: breakfast, gym, kitchen with dishes and dishwasher in the room, washing machine and dryer that we could use

with friendly helpful staff and large rooms with kitchenette - it is really a home away from home

i love that the laundry facilities are no charge, except for laundry soap

liked the cleanliness and size of the rooms, as well as the kitchen space

clean hotel, the breakfast, the staff

clean friendly place to stay the king suite was excellent breakfast assume and the jacuzzi

derek and team were wonderful. all clean and excellent breakfast.

convenient for our travels. clean room, great gym facilities.

staff was attentive. met all needs. breakfast was clean, simple, good.

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

beautiful clean hotel friendly staff delicious hot breakfast there included

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

extremely clean. nice breakfast.

quiet and peaceful. felt very at home. hot breakfast.

double queen room was a great size for 2 adults and 3 kids

clean hotel with friendly staff. nice fitness center.

how nice the room and hotel was and breakfast was great

i loved there was onsite laundry facility as well

breakfast was not good only had waffles toat cereal juice yogurt and coffee so i went next door and

though the breakfast is free; however there are not much options.

great staff nice pool area great location

complimentary breakfast. not that it wasn't liked could offer more.

the breakfast was not what it should of been.

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking in and no pool

breakfast was nice and the cost was great

location was perfect for where i had to go. breakfast was good.

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so can't complain

kept indoor pool, and small fitness facility

fitness center could have been a little more up to date but happy it was there

staff allowed us late check out without hassle, that was huge

yes. the breakfast was terrible. no breakfast meat. potatoes were over cooked.

friendly staff, gorgeous rooms, super clean and the breakfast was delish

good breakfast, clean rooms and beautiful lobby/dining area, and helpful friendly staff

breakfast, the room, the beds were wonderful, i slept great

gym and pool were good

the continental breakfast and coffee was delicious

i wish we were able to stay longer, since we wanted to use the pool, but we just didn’t have the time

very clean good breakfast clean pool and gym friendly staff very comfortable

great location, clean rooms nice staff decent free breakfast, fair price.

comfort and full breakfast

friendly staff; great free breakfast.

great value / great room. breakfast was acceptable

i was shocked there were eggs and sausage for breakfast! it was terrific!

nice big room with kitchen

a kitchen in room

the fact that there was a laundry room for guests to use.

liked having a small kitchen in the room, but maybe the hotel could rent or sell small pots and pans

clean room & allowed my early check in. coming from california, i really appreciate that.

the pool too be warmer is my only complaint

price a bit high. pool a bit too cold.

food was good, the room spacious and clean. i liked the late check out at noon.

very clean, very modern aesthetically, very fresh with the usual amenities: an indoor pool and a fitness room

a lil more people at the pool ud83dude0a

it was quiet and my kids were able to go between 3 rooms

free breakfast

kids like making their own waffles

no indoor pool, sock found under bed

gym- the cable machine needs two handles

gym was poorly setup and maintained: 1)2 threadmills: one was off; the 2nd one wasn't fully

loved the landscaping and loved our room had a full kitchen

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini muffins and cinnamon rolls)

“breakfast” isn’t what’s in the pictures

the complimentary breakfast was cheap and nothing i could eat.

nice large room with 2 comfy double beds good wifi clean bathroom basic complimentary breakfast

the free breakfast wasn't to much, but it was ok

i know we are still going through a pandemic but i wish the pool was open.

clean rooms and gym and pool are decent.

staff really nice, hotel was convenient to train and breakfast was great.

upset could use pool monday night because somebody had thrown up in it.

the pool helped entertain our grandkids

monday leaving i put in for late check out at four

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

the late check out

laundry took four hours to clean and dry

doors and guest laundry room

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry aide was appropriate location privacy provided wifi connection

the laundry is very affordable and there are alot of great restaurants nearby

friendliness of the staff. hot breakfast.

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

friendly staff, clean, comfortable room, good breakfast with lots of choices.

the breakfast was amazing!!

the breakfast buffet was kept stocked even if you slept in late

pool and patio were very nice

pool was open very early so it gave my kids the opportunity for a morning swim before heading

i liked the pool area and the executive room was great

the pool & hot tub area were excellent!

no hot breakfast, and the bar and cafe was closed due to covid-19

their breakfast is amazing

clean room, friendly staff....excellent breakfast!

pool was nice and clean

was delicious and my kids enjoyed the pool

the pool is really nice. the rooms are a good size and of course the breakfast is really good.

cleanliness, personnel and breakfast selection and quality.

breakfast was good

breakfast was decent. it had several options.

arrived lat for breakfast so there was not much available

the breakfast was not exactly what i would have loved