there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous prices

indicated that it had a bistro and bar

the pool was out of service. so that was disappointing for my kids.

picked this place so my kids could swim but weren’t able to

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

it is a all new facility with modern design. the gym is huge. very happen with everything

swimming pool water can be warmer. gym can have state of the art equipment

the guest laundry came in handy as well

breakfast was good. gym was phenomenal. layout of room was clever and roomy

very clean, good breakfast options, pool and gym. staff was very friendly.

location was good, the staff was nice, and the room had a kitchen, complete with a stove top, microwave, and full-size fridge

the kitchen

full kitchen bed and bath

laundry room was rundown

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

good breakfast

breakfast wasn’t that good and the next morning the pool was out of order

room was very big & like the kitchen area.

breakfast was ok and room allowed us to rest and start a fresh new day

no breakfast

there aren t many tv channels (like what i m used to at home) but there are enough and the wifi was strong enough to stream shows on my tablet (-)wifi was poor. (-)wifi wasn t the best but not a big deal (-)didn't have free wifi and could have more channels. (-)wifi system was down so that the receptionists could not relocate my reservation information, could (+)room, clean, fast wifi, complimentary water bottles when checking in friendly reception (-)wifi was not that great (+) wifi was easy and there was a decent place to work for an hour or two (-)wifi connection (-)the wifi was terrible.

parking

of communication available about renovations and attempts to provide gym and pool with nearby la fitness

the second time, the fitness room was in appalling condition

good parking for one. clean even when snowing. easy access to highway.

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer in his

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close to restaurants

the parking lot needs repaving the toilet sits very low

parking lot was small, no ev charging.

wifi was horrible and shower wasn t properly clean

pets stayed free!!! wifi free!!!

it was clean. the wifi service was good. it was fairly quiet.

wifi in my room didn't work at all and when i asked the front desk if they could do something about

the bed was a little stiff & the wifi was spotty. had to step outside the room to use it.

large enough parking lot that accommodated my truck and trailer

it has absolutely the best indoor pool of any hotel we’ve been at

the staff was professional and extremely accommodating. the pool was very nice.

was actually pretty big, free breakfast was very good, and the pool was huge

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

the dryer in the laundry room took almost three hours to dry a small load

only option was a 1st floor room by rowdy kids

breakfast had some good variety

and accommodating staff that allowed this very tired travel nurse to do a late check out

breakfast cold, no business work center, small kitchenette area

price was right for large room with little kitchenette

there was a breakfast included

not a real breakfast, furniture could be updated but besides that excellent stay.

lady at the front desk told me breakfast was from 6-10am so my daughter & i went down at 9:30am & it was closed

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

breakfast was delicious

my reservation, i contacted the hotel for early check in

comfortable room, excellent breakfast, friendly staff

breakfast coordinator was very good

was exactly what we wanted - a medium priced hotel with free parking and a free breakfast

breakfast was also good

pool looked great but there were no towels so we couldn't actually use the pool

pool was not open

kids from other rooms running the halls and knocking on our door then we decided to get in the pool

comfortable rooms great breakfast

the bar a love it

the building instead of making it know that it's connected to l a fitness, and that's where the gym is and the pool

it was not breakfast yet, but she offered us two muffins, and went and got them, putting them in a bowl and

free breakfast is nice too

she saw us leaving super early with two sleepy kids in tow

breakfast was ok- fairly typical for a breakfast buffet

complimentary breakfast was great, and the winner here is the location

room and pool

pool was great!

nice breakfast and wonderful staff

the breakfast was ok. bit great but hey it was free can't argue! the staff was amazing though

pool and the fitness room

cafe and bar were closed

i was sorry restuarant and bar areas were unavailable

bar and dining room were closed due to renovations, but that was not stated on the website - these

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

wifi connection was flaky all the time (laptop got disconnected every 3-5mins) (-)wifi was poor (+) the wifi was included, and the gym was functional enough for a quick workout (-) the free wifi did not work well in my room (+)free wifi. (-)wifi wasn't working for a day and the sheets were very dirty

no room service or pool because of the pandemic

live music in restaurant and bar every night

room service. way slow

my entire stay no room service was provided even when explicitly asked the front desk

i requested early check in and it was honored

the bar in the lobby is very nice although i did not get the chance to try it out

unique stylish property without the upscale price. loved the weekend pop up bar and it’s staff

such a beatiful bar in the lobby area. would have been so nice to order a coffee there.

i liked the spa tub and how clean the room was.

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

the bananas at breakfast were grey (lol).

cold breakfast sucks! covid-19

it's also close to oakmont bakery (the best breakfast in western pa

our room was was great and we loved the kitchen and refrigerator available to store food

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

desk staff went out of her way to show us how the lift chair in pool worked

breakfast was fair.

the sausage served at breakfast was tasteless.

the breakfast was great

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

the cleaning staff did not honor our late check out & made excuses for not going down to see the list instead of just apologizing for

great breakfast in the morning and the 2 employees we dealt with were amazing

and in the morning following our stay she was more than hospitable with serving us breakfast

the breakfast area could be moved into a separate room or area

breakfast and room cleanly ness

needs more variety of creamer for breakfast coffee bigger area to make coffee when busy a get and go style for easy coffee love

the breakfast was very good and variety

clean, great customer service, nice breakfast

later breakfast end time i’m saturday

the breakfast was amazing and staff was wonderful

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music at night

everything! beautiful! professional! pool! breakfast! location! staff!

gym, good features in the room for using electronic devices, preparing or storing food, laundry on

also almost no gluten free breakfast options

pool was a good temperature and pet-friendly

we went with friends and wanted to he by each other because we have kids

restaurant and bar owners as nice

i'm not expecting a full gym, but this was minimal

the pool stayed cold when i went to get in it 2 days straight.

attentive staff, gym accessible.

laundry facility was broken

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

room service and support at the reception not a the level of the hotel

the food in the restaurant and through room service was just awful

on site restaurant, room service. valet parking

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

i could not use their wifi

room with comfortable bed and free wifi

only issue i encountered was connecting to wifi.

this time i asked for early check in and late check out

its nice that the restaurant and bar is open for takeout

beware~the woman that works the bar (jamie dark black hair) is very edgy

walking distance to shopping center. shuttle available. design is very nice

modern. clean. comfortable beds. restaurant on site. fee shuttle to football game

good gym

from the front desk, to the shuttle driver, to the restaurant staff, even the security

staff was friendly, the fitness center was impressive they have everything you would need, the entire place was clean and

fitness centre is as good as i have ever seen in a hotel

breakfast workers could have been a little friendlier and have kept the area a little more tidy

- only offered a bagel in a bag pool & fitness area wasnâ

the fitness room was unbearably hot

the pool could use an update but everything else was perfect

beds would be better than full beds and the pool closing at 8 was kind of early for our

included good breakfast

- gym and pool were rather small - and poorly equipped

gym and pool

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

beautiful clean hotel friendly staff delicious hot breakfast there included

the breakfast was the best i've ever had at a hotel - even better than embassy suites

friendly staff. good and tasty breakfast. nice gym and pool. shatels to town. warmly reccomend.

the breakfast had options and the location

the complimentary breakfast is excellent with a broad range of options

ideal location, the room setup with the mini kitchen was perfect, the staff was very friendly, and the complementary breakfast was better than

the gym is very simple - no barbells, but they have all the weights you need for the common exercises

clean, great breakfast, good location!

the breakfast was great. the area was very clean. the staff was very helpful.

awesome breakfast

hotel was great! clean rooms and friendly staff. it was nice having free breakfast each morning.

location, breakfast. room was clean, staff was super nice.

standout feature: the rooftop bar is absolutely phenomenal

nice bar in the lobby

that there was an option to accommodate two kids - the bunk beds

very clean and comfortable. the rooftop bar is awesome!

staff accommodated request for early check in - much appreciated

we chose this hotel for the indoor pool for the grandkids to swim.

everything was very nice, but the breakfast great staff at the front desk.

pam what clean love the pool and fitness center

excellent breakfast and competent, helpful staff.

pool and fitness shutdown along with a brown bag breakfast that was not disclosed when booking

very few gluten free options at breakfast

the pool too be warmer is my only complaint

the pool was perfect

the virus shut down the pool half way thru our visit.

i liked the breakfast and fitness room. i liked my room also

everything was good with the breakfast.

great coffee available 24/7. breakfast was fresh and hot. bed was very comfortable.

not many options for breakfast.

location was perfect for where i had to go. breakfast was good.

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so can't complain

the gym, business center, pool, laundry, and restaurant were closed

room was very clean and large, the gym was the perfect size

enjoyed the comfort, location, the pool and hot tub

everyone was nice and helpful. the room n pool were perfect.

it was nice to have a bar in the hotel and the gym was great

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion in the room, hair

breakfast open 6-10am with 24/7 free coffee, tea and cookies

staff allowed us late check out without hassle, that was huge

fitness room had a good amount of space and options available to workout

also allowed us late check out for free

expensive parking in their lot but i was able to street park for free. wifi was pretty slow.

wifi did not work

the room itself was clean and comfortable and there was free wifi.

hot water didn't work there wasn't wifi on the 6th floor also the pool was not closed down there's supposed to be free breakfast which

free wifi, and good breakfast

decent bar that we spent a little time at, too

very old building- built in 60-run down and gym was poor

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

no recommended with kids

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

staff was great breakfast was even better

great value / great room. breakfast was acceptable

breakfast is good

great location, clean rooms nice staff decent free breakfast, fair price.

i was shocked there were eggs and sausage for breakfast! it was terrific!

let me have a late check out

location, the kitchen and a decent view. the staff i cannot say enough about them!!

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

we had no light bulbs in our kitchen area

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great

the suite's kitchen was well equiped

and comfortable the staff was exceptional at all levels from amazing and kind valet— breakfast room server— housekeeping — front desk

size of room with kitchen. public parking right next to hotel entrance.

that the bar closed @ 10:00 pm.

we came to get the kids out of the heat because it was very

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries, bread, eggs and coffee or tea

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for accessing the trail

big room in the entry to hang out and talk with other travellers where you could have coffee and breakfast

towels were provided and while i didn't take advantage of the breakfast, the granola bars were readily available

self-serve breakfast options were extensive

nearby guests let kids make noise, to very late.

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

has laundry too for long trips

staff was very nice and allowed us early check in since our arrival was early.

pool and fitness room was a plus

liked having a small kitchen in the room, but maybe the hotel could rent or sell small pots and pans

love the kitchenettes in rooms

friendly people, smoking smell in the corridors, good facility with small kitchenette, grab and go

kitchenette

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

i love the fact the the gym have to be key access only and the building as well

decor, lobby bar view

gym and common areas were not as clean as i would expect

was amazing for pnc park and rivers casino

front desk staff was great, love the hotel style and the upper lobby and bar layout

wifi

the room was comfortable and modern as well as excellent wifi connection

it was just the wifi connection that was the downfall

were traveling with two young kids

very clean and early check in

i just loved everything over there, the breakfast was really good and the pool we loved it.

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

located, excellent breakfast options

hotel was clean, beds were comfortable, even gym had great equipment

everything! lovely staff, great gym, fantastic room. highly reccommend

it was quiet and my kids were able to go between 3 rooms

staff at rest. bar were a little rude and slow. werent ready for the amount of people

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

i thought that the gym facility was outstanding

bills burger bar was excellent

nice hotel, had a large bar and restaurant inside

good wifi, decent room receptionist is ok, but not the rest.

rooms were clean and large, had a tv & wifi

i was able to work on my laptop with very good wifi and that was wonderful

did not provide breakfast every morning

no room service

liked the bar area, staff was very polite, and the room was very clean

the fact that the bar closes a lil early

we loved our breakfast and the location was awesome

right downtown! zen environment gym equipment inside your room

rooms have workout equipment in the room along with a gym

the added touch for breakfast was more than i expected

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

we didn't get to enjoy breakfast because we checked out before it opened

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view, the room was big the bed

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

the three treadmills in the gym, did not work, there were no towels available in the gym and the phone in the

room was beautiful the vibe is just so updated bar was awesome ud83dudc4f loved

gym can be updated

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly staff, 15 minute walk from the point

the desk staff, valet, and breakfast staff were great

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

breakfast was available every morning and there was gym that's open 24 hours

friendly staff, comfy beds, big shower, breakfast

loved the free shuttle service and the delightful bar

grab and go breakfast was warm and ready on time with delicious house-made ham and cheese croissant, fresh

even to the casino

a few great spots to eat but there were a lot of addicts in the area it was close to pnc park the casino and downtown my daughter graduated from pitt and moved downtown so it was a great location

the bar was so much fun

pop up bar was great and the staff was super friendly

we believe the bar could have stayed open longer

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

birthday, but didn't get any replies besides the first message

i like the modern industrial decor and the small little bar restaurant.

location, friendly staff, rooms (incl fitness center and business center in good repair and

loved the early check in and really appreciate the 12pm check out

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

we traveled from san fransisco and arrived super early

staff was great. bar great

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

the free wifi was not working the entire stay.

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

nice restaurant downstairs. quiet room. good wifi.

wifi was in and out the whole time

used the shuttle to get to the casino

the indoor pool, the friendly staff, and the breakfast!

clean room, pleasant service, nice breakfast.

gym facility was terrible

friendly, helpful staff. spacious and clean room. good breakfast offerings.

loved the landscaping and loved our room had a full kitchen

the free breakfast and wifi are great

had issues with the wifi on both my laptop and mobile device

wifi is not properly working on the first night, called reception and got a phone number for it,

had to pay for wifi for every device.

big room, comfy bed. wifi was easy access. great breakfast

beds were comfortable. room was clean. great breakfast options!

the staff, the hot breakfast, the quiet atmosphere, did i mention the staff?

the gym area and staff was very nice

convenient for our travels. clean room, great gym facilities.

the breakfast was very good

free wifi

a safety hazard a check-in problem led to wifi access

when i complained about that my wife's wifi connection doesn't work, i was told it was her phone

very poor wifi there was a hotel crash ...

the wifi did not work

the free breakfast wasn't to much, but it was ok

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini

breakfast could have been better, some marmalade/jam would have been nice

nice large room with 2 comfy double beds good wifi clean bathroom basic complimentary breakfast

no free breakfast due to covid 19 i can understand this and was happy for the room

close to baseball stadium. within walking distance to many restaurants/bars and casino.

fantastic location, close to lrt / food / bars. great breakfast.

rooms were very clean, pool area was really clean, definitely recommend

how close it was to the pnc ball parkl & the casino.

pool was clean and fun for kids

the whole experience was fantastic,room, facility, breakfast.

the room was like a little apartment and they had turkey sausage in the continental breakfast

rooms were so clean huge beds and bathrooms kitchen was amazing

tiny cold swimming pool

wish there was a whirlpool by the pool!

sports bar was great and property is very close (walking distance) to major retailers (giant eagle) and

breakfast, with waffle maker and juice

breakfast was nice & convenient. the staff was also helpful for the most part.

the connected bar had an overpriced burger and the fries were reallt salty.

we did not have breakfast, left too early in the morning

2 towels in room for 3 kids n 2 adults

he went into the laundry room and folded some towels from the dryer for me

it was a place to sleep and they don't charge pet fees.

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

was good for a night away from the kids

the staff in the morning was nice and let me do a late check out.

complimentary breakfast. not that it wasn't liked could offer more.

great staff nice pool area great location

when we went for coffee they gave us breakfast with out use even asking

all electrical sockets don’t work no hot breakfast

breakfast should been served an hour earlier.

their and it was a blast it was myself my son and 7 other kiddos the staff was very kind and the breakfast in the morning was phenomenal

spacious rooms and laundry on site

the kids liked the breakfast sandwiches too

the fitness room and pool were great.

i loved there was onsite laundry facility as well

laundry

we requested late check out and the lady at the desk was very helpful with that

amazing gym

very clean good breakfast clean pool and gym friendly staff very comfortable

gym and pool were good

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

very clean, staff was great, breakfast was great! great location in uptown mt. lebanon

if pool was open

great variety at morning breakfast

kind of cold in the pool area

gym- the cable machine needs two handles

great rooms, service, staff, breakfast, shuttle service and pool.

kids like making their own waffles

but to be better than other hotels, i would recommend the hotel to have a diverse menu for breakfast

i liked the cleanliness, staff and the breakfast.

pool was open very early so it gave my kids the opportunity for a morning swim before heading

unfortunately during covid-19 no hot breakfast, and cafe and bar closed

we liked that the pool opened up early 6am and closed later than most 11pm, also that the gym was 24

no hot breakfast, and the bar and cafe was closed due to covid-19

the pool & hot tub area were excellent!

location and pool

very comfortable bed and fresh, clean room. the pool was great.

the pool is really nice. the rooms are a good size and of course the breakfast is really good.

their breakfast is amazing

breakfast and staff were nice

breakfast included (part of the price package i selected)

comfortable good location excellent staff and fitness room was excellent and pool was

all of the staff i interacted with were great. food at the bar was good and not way overpriced.

breakfast was not included in the price.

pool is open

breakfast was not that great but there is an eat & park right next door

breakfast was fresh and met my on the go continental breakfast standards

melissa and the pool

breakfast not so great

sparse breakfast ,(not even any coffee) awakened by a fire alarm when a person burned a waffle

the pool and the windows in the pool room need cleaned

i said in previous review the kids would like the pool a little warmer but that is not of big concern

early check in was awesome. nice location to shops, university.

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick's sporting goods and a cinma place as well as other shops

my kids were shocked and scared

pool was fantastic; we felt like we were in a colorado lodge

the breakfast was good, location to suburbs and downtown very good and lots of shopping and restaurants

room, they have an adequate gym

floor of pool is a little rough

breakfast was mediocre. the shower was filthy, hair in it and dust/dirt

breakfast and goodies

breakfast was wonderful

breakfast was amazing! staff is amazing! was like a mini biltmore estate! we will be back.

tony even gave us a tour and history of the mansion and his wife made an exceptional breakfast for us

we loved that they had a complimentary breakfast, coffee and drinks of many varieties

and you park right outside your door so it’s easy to deal with luggage or carrying sleepy kids into the room