the virus shut down the pool half way thru our visit.

very nice clean hotel with a great breakfast

nice, clean room. decent breakfast. front desk staff very helpful and friendly.

breakfast was excellent! we enjoyed the pool also.

very few gluten free options at breakfast

large enough parking lot that accommodated my truck and trailer

nice area in kitchen area with a large lit table with plugs to work

a separate kitchenette area. microwave and mini fridge in the room

breakfast attendant was amazing, her attitude put a smile on every persons face she encountered

the staff at the desk were outstanding. our grandkids loved the pool and the hot chocolate

centrally located and buffet breakfast was good!

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close to restaurants

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer in his

that it was a quick turn to get in the parking lot.

the breakfast presentation was very good. i only had waffles and they were good.

they had espn and free internet or good wifi

the bed was a little stiff & the wifi was spotty. had to step outside the room to use it.

it was clean. the wifi service was good. it was fairly quiet.

wifi was horrible and shower wasn t properly clean

plenty of parking. wifi worked well.

full sized refrigerator and small kitchenette in king suite

it's wonderful having a kitchen area and dining table

checking in with my family, we asked where the pool was and was directed

i loved the 2 bedroom suite great with old kids

location. kitchen.

the pool was out of service. so that was disappointing for my kids.

they let us check in early which was helpful since traveling with kids and attending an event

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

the coffee bar and snack/restaurant were closed

bathroom door didn't have a lock and that was very challenging to use as kids were sliding the door when i was in the toilet

obviously was a family with kids staying directly above my room

nice facility gym and pool nice and we liked our room.

the gym was really nice

unsupervised kids in pool acting foolish.

there aren t many tv channels (like what i m used to at home) but there are enough and the wifi was strong enough to stream shows on my tablet (-)wifi was poor. (-)wifi wasn t the best but not a big deal (-)didn't have free wifi and could have more channels. (-)wifi system was down so that the receptionists could not relocate my reservation information, could (+)room, clean, fast wifi, complimentary water bottles when checking in friendly reception (-)wifi was not that great (+) wifi was easy and there was a decent place to work for an hour or two (-)wifi connection (-)the wifi was terrible.

in how nice the morning breakfast lady was so nice too my kids in the lady that check us in

ise) distance to explore pittsburgh a bit too

the second time, the fitness room was in appalling condition

the pool was salty

kitchen in the room was the thing i needed the most

there appears to be a laundry room right in the front and there were dirty cloths every where

full kitchen bed and bath

breakfast was not refilled as other guests went through

the kitchen

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

not a real breakfast, furniture could be updated but besides that excellent stay.

nice breakfast selection

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

lady at the front desk told me breakfast was from 6-10am so my daughter & i went down at 9:30am & it was closed

the staff was professional and extremely accommodating. the pool was very nice.

they have a bar and the pool is always clean you can smell chlorine throughout the hotel!

hot breakfast

the staff especially mr.bill from the bar he was so pleasant and very friendly ud83dude0a

the dryer in the laundry room took almost three hours to dry a small load

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

the breakfast

extremely clean. nice breakfast.

the breakfast was enjoyable and the coffee was also very good.

breakfast and coffee were great.

breakfast was great way to start our day.

breakfast was also good

most convenient hotel for families with small kids

didnt eat breakfast

comfortable room, excellent breakfast, friendly staff

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini muffins and cinnamon rolls)

the free breakfast wasn't to much, but it was ok

“breakfast” isn’t what’s in the pictures

breakfast was as expected for the price of the room, very limited.

nice large room with 2 comfy double beds good wifi clean bathroom basic complimentary breakfast

loved the landscaping and loved our room had a full kitchen

i liked the pool area and the executive room was great

of the staff members were wonderful and the pool was really nice

staff , pool , the room

no hot breakfast, and the bar and cafe was closed due to covid-19

loved the facility especially the ev chargers!

it was quiet and my kids were able to go between 3 rooms

restaurant and bar still closed due to the virus with no food service at all

was excellent: location, comfortable beds, spacious rooms, water pressure in the shower, fitness center, staff

there was no breakfast. kitchen was closed.

i was sorry restuarant and bar areas were unavailable

bar and dining room were closed due to renovations, but that was not stated on the website - these

beautiful room with great view of the river. gym had a good variety of equipment.

room and pool

great location , had a river view. clean and complimentary breakfast was great

the pool being closed but it was foe good reason and by that we were happy im sure the next visit the

breakfast area was inviting as was the back fire pit

kept indoor pool, and small fitness facility

very clean great breakfast great great staff

water in halls and elevators from pool loud kids

the breakfast there is also good for a free hotel breakfast

kids enjoyed the pool.

staff allowed us late check out without hassle, that was huge

happy for the fitness center and the filtered water cooler there

fitness center could have been a little more up to date but happy it was there

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well lit parking, great room air conditioning, plenty of hot

people friendly, clean and breakfast included.

is a little inconvenient, but the hotel, staff, and breakfast more than compensated for it

check in pool was nice (a little cold) breakfast was nice the ladies working the breakfast area kept it very

clean room, friendly staff....excellent breakfast!

rooms were comfortable and clean, we had an excellent view and the pool was clean

breakfast and staff were nice

great location, clean rooms nice staff decent free breakfast, fair price.

breakfast is good

i was shocked there were eggs and sausage for breakfast! it was terrific!

offer good choices for the complimentary breakfast

staff was great breakfast was even better

asked for an early check in & was accommodated without any problems.

a kitchen in room

the fact that there was a laundry room for guests to use.

liked having a small kitchen in the room, but maybe the hotel could rent or sell small pots and pans

kitchenette

convenient for our travels. clean room, great gym facilities.

front desk staff was fantastic. room was clean and spacious. breakfast was excellent.

the staff, the hot breakfast, the quiet atmosphere, did i mention the staff?

the breakfast was very good

clean hotel, the breakfast, the staff

the breakfast was great

the staff was so friendly and helpful. the room was clean. breakfast was great. easy to get to.

staff friendly. room clean, breakfast very good. pleased

the pool was so warm the kids swam for probably 5 hours lol!

great breakfast in the morning

breakfast was great with a wide variety of food to choose from

breakfast was very good

from the greeting to the pool and how comfortable the beds were, we had a wonderful time

breakfast was not bad but it could be better.

was very clean and modern, pool was awesome, breakfast was the best we have had in a long while

very accommodating with having pre teen kids that wanna have their own space with friends too

the breakfast room offerings were much better than many others i have experienced

pool and hot tub was good for the kids, but a little too much chlorine in the hot tub as their was a lot of foam/bubbles sitting on

breakfast was amazing

really liked the complimentary breakfast

couldn’t find my dr letter to have the pet fee waived

continental breakfast, workout and laundry rooms are an added plus

nothing as far as the room. maybe a little larger breakfast.

breakfast had a multitude of choices

no eggs at breakfast...hard boiled eggs would provide nice protein.

no breakfast ike laundry room.

breakfast and goodies

fantastic staff. great facilities, wonderful breakfast.

we loved that they had a complimentary breakfast, coffee and drinks of many varieties

breakfast was amazing! staff is amazing! was like a mini biltmore estate! we will be back.

julia started my early days with a healthy and protein packed breakfast, and i'm pretty sure she added some love to the recipes

they even have guest laundry

reasonably priced. no charge for the pet fee. good location.

the registration /lobby is on the 2nd floor, which is a little inconvenient when you have kids and lots of luggage

breakfast was ok- fairly typical for a breakfast buffet

clean, friendly,breakfast included

location, gym, staff esp. greg

la fitness for free (a little crowded, but its a gym, at the beginning of the year, it'll free up in april, haha) i will continue to stay here even

and you park right outside your door so it’s easy to deal with luggage or carrying sleepy kids into the room

particularly a the bar for drinks at night, and for breakfast in the morning

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

was a wedding going on when arrived couldn’t use the down stairs areas till after 9pm (bar etc) football game was at 8:30 so wasn’t there when bar was available or outside balcony

the bar and bartender were great, and the building was charming and historic

wifi connection was flaky all the time (laptop got disconnected every 3-5mins) (-)wifi was poor (+) the wifi was included, and the gym was functional enough for a quick workout (-) the free wifi did not work well in my room (+)free wifi. (-)wifi wasn't working for a day and the sheets were very dirty

no room service. no food at all from 10 to 5

my entire stay no room service was provided even when explicitly asked the front desk

room service was terrible

from the front desk to the valet to the bar tender to the cleaning staff

the free breakfast was awesome

breakfast workers could have been a little friendlier and have kept the area a little more tidy

fitness centre is as good as i have ever seen in a hotel

great breakfast

outstanding service great location and a good breakfast to start the day

unique stylish property without the upscale price. loved the weekend pop up bar and it’s staff

i requested early check in and it was honored

the bar in the lobby is very nice although i did not get the chance to try it out

such a beatiful bar in the lobby area. would have been so nice to order a coffee there.

free shuttle

beware~the woman that works the bar (jamie dark black hair) is very edgy

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

the shuttle was excellent. staff very friendly.

the roof top bar

kitchen staff were pleasant and very accommodating

the fitness area with gym was good

i had to run to the gym room next door and grab a mini towel

nice breakfast options. clean and comfortable

the gym wasn’t open

people,complete services like an exercise room, office printer, indoor and outdoor pool, laundry, good breakfast

breakfast was very good and the breakfast and dining area were immaculate

nice breakfast

pool hours too early for closing. most places have 24 access to the pool or hot tub.

nice and helpful staff and then a nice free breakfast the next day, thank you for everything

was not working in the gym, there were no towels

lots of kids there so demand more than usual i think room was fine, toilet loud flusher but basically aok

didn’t use the pool or gym but did peek in and both look good

nice small kitchenette

the gym facility was also great

the amount of time we had to wait when ordered breakfast wait time was almost a hour

breakfast

i made use of the gym room i was very happy there was one

the restaurant had great food and appreciated the discount but i thought breakfast was included?

hostess and breakfast bar

no towels in pool area

staff was amazing and i loved that a bar was located inside the hotel so we did not have to leave

room was large. kitchenette big plus. breakfast plus. staff friendly.

front desk, house keeping and kitchen staff were very friendly

kitchen worker screaming at guest to clean up behind themselves she was very rude

only issue i encountered was connecting to wifi.

room with comfortable bed and free wifi

i could not use their wifi

the room service was okay

the location is handy and the inside bar was cool.

breakfast options were great

hopefully the breakfast should improve post pandemic

clean, great breakfast, good location!

hotel was great! clean rooms and friendly staff. it was nice having free breakfast each morning.

awesome breakfast

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

the food in the restaurant and through room service was just awful

room service was also provided in to-go packaging

on site restaurant, room service. valet parking

ich costs 20 per day

breakfast was probably a little better than some others we've had in hotels in the us, but still

large rooms with full kitchens.

great location to university of pittsburgh. spacious room, excellent breakfast, friendly staff.

gym and pool

the breakfast was very good

at the gym there were no wipes or disinfectant to clean the machines.

boys 3&5 were excited for the pool

no pool, no gym, no laundry, even the

laundry facility was broken

the website only says the laundry facilities, gym and pool are closed until further notice

wifi worked well

couldn't get the tv in the fitness room to work

loved the breakfast area and the food!! loved the pool area. the staff was amazing!!

breakfast was great

fitness facility was good enough--free weights, treadmill, and stairstepper

breakfast: i checked out at 7am and there was coffee (powdered creamer only) and oj, 4 of the same

but maybe i think they should have a better selection of breakfast in the morning

we did not have breakfast

no real breakfast offered. coffee shut off by 9, should be available all morning.

breakfast which was only granola bars, apples, and coffee

she let us have a late check out since we were running late getting wedding ready

wifi and tv outages

the wifi did not work correctly

tv, free wifi, enough space that my friends and i didn't feel claustrophobic

the room itself was clean and comfortable and there was free wifi.

free wifi, and good breakfast

the breakfast options provided for the morning were great, and the coffee was excellent

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for accessing the trail

we did not see any breakfast. the location was nor bad, not the best.

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries, bread, eggs and coffee or tea

lovely great room with breakfast

room was very clean and large, the gym was the perfect size

friendly staff, check in parking availability, availability of weight room and pool, comfortable room with desk, sleeper sofa and comfortable bed/pillows

well appointed suite, with comfortable bed, shower, all amenities. on site gym is helpful.

bacteria growth, according to the sign on the door, which made me question the cleanliness of the gym too

the pool was great

staff accommodated request for early check in - much appreciated

lexie in the bar was great

standout feature: the rooftop bar is absolutely phenomenal

nice location & the roof top bar was so convenient

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

perfect location , gym and pool

nice location, they were accommodating to my late check out, and need for bottle openers

location and cleanliness nice bar and restaurant in the lobby area

gym was very basic. wifi was terrible and frequently didn't work

no recommended with kids

breakfast was the best we have had at any hotel

really love this place and tasty breakfast

breakfast choices seemed limited.

pool, fitness center, rooms !

also coffee in room really small indoor pool and gym with brand new weights 2 treadmills and an elipse, all with tv

just gross- gym was pretty disgusting. looked like someone got sick in there. pool was green

room and breakfast

the pool area and the breakfast was good.

clean, nice little gym, comfortable.

staff was friendly. close to dining, gyms, stores.

it was just the wifi connection that was the downfall

the room was comfortable and modern as well as excellent wifi connection

wifi

was very friendly, and accommodating when we were put next to a room full of disrespectful kids

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

the kitchen pans and some cutlery were left dirty

let me have a late check out

location, the kitchen and a decent view. the staff i cannot say enough about them!!

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great

nice place, great bar and location

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

the gym being closed was the only thing that made me sad about this place.

the restaurant and bar at the hotel was a pleasant surprise

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment

the kids enjoyed the pool and breakfast was delicious

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

at the front desk and heather at the breakfast bar were particularly helpful

she seen we travelled with 2 kids

loved the breakfast and kickback at supper time. enjoyed the pool and hot tub.

breakfast was great, location is a great location for walking to restaurants and bars, easy access

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly staff, 15 minute walk from the point

breakfast was not as great as i expected and they ran out of the muffins i had wanted

we will be back again with our kids

employee in the breakfast area was outstanding

right downtown! zen environment gym equipment inside your room

no bar in hotel.

helpful staff, clean facility, tasty breakfast, good location

i often lack motivation to go to the gym

the exercsie bar with the different level notches allowed me to do a modified trx

bar staff was very helpful and inviting

nice amenities. great gym. friendly staff. big, clean lobby with gorgeous outdoor patio

tv was great kitchen was well stocked all very very

rooms with kitchen and spacious bathroom and living room area

limited bar hours and no

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the gym was great , nice to have microwave on the floor.

was amazing for pnc park and rivers casino

i love the fact the the gym have to be key access only and the building as well

decor, lobby bar view

they took care of the noisy kids, as soon as we called

they should have towed the non-ev that was blocking the second ev charger spot.

the pool was a little on the small size for my 12 yo but all the other kids seemed to enjoy it.

free breakfast, coffee, tea and water - all day

staff was very nice and allowed us early check in since our arrival was early.

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

bills burger bar was excellent

the sports bar inside the hotel was awesome, so we didn’t even need to go out for dinner, and having a

location was great, the onsite restaurant- bills bar and burgers- was fantastic

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

good wifi, decent room receptionist is ok, but not the rest.

i was able to work on my laptop with very good wifi and that was wonderful

rooms were clean and large, had a tv & wifi

this is resolved and a new restaurant and pub is in i look forward to staying again but without room service or dine in food, i was forced to walk across the way and eat a menu i was not fond of

was saddened to know that there was no shuttle to and from airport and no complimentary breakfast

excellent breakfast

indoor pool was closed the heater seemed to run constantly shower water could have been a bit

great breakfast nice pool

the pool was nice for the kids

we love the central location to our family and the pool. breakfast delish

i liked the spa tub and how clean the room was.

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

birthday, but didn't get any replies besides the first message

i like the modern industrial decor and the small little bar restaurant.

cold breakfast sucks! covid-19

the staff are great. the room was very clean and smelled fresh. nice variety for breakfast.

we even left early before breakfast the staff person that morning gave us a couple muffins to go

breakfast was really good too

the bananas at breakfast were grey (lol).

loved the early check in and really appreciate the 12pm check out

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

great central location. bar is not open during week days.

example: where the fitness room was

also a band in the bar downstairs was playing loudly until probably around 2am

pool didn't have any towels available a couple times saturday evening, so we had to ask multiple

in bed i wouldn't have heard much of that noise either and we were on the 1st floor next to the pool

the breakfast was great

pool closed at ten and we got there too late to use it.

great free breakfast too

cleaniness & breakfast

and in the morning following our stay she was more than hospitable with serving us breakfast

the breakfast area could be moved into a separate room or area

breakfast was the usual hotel breakfast, which is fine with us

they have breakfast in the morning

pool and gym were nice

staff were very friendly and breakfast was very good.

close to where we were staying. allowed early check in

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

i got a chocolate milk from the breakfast to take in the car

the free wifi was not working the entire stay.

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

nice restaurant downstairs. quiet room. good wifi.

wifi was in and out the whole time

small but nice gym

breakfast was good and nice to ha be a couple of warm items we really enjoyed the shuttle van to

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

the added touch for breakfast was more than i expected

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view, the room was big the bed

very poor wifi there was a hotel crash ...

when i complained about that my wife's wifi connection doesn't work, i was told it was her phone

chair were comfortable - nice views out of the windows - close to activities and food markets - wifi was strong and

never did get in the wifi.

a safety hazard a check-in problem led to wifi access

the breakfast was great

was lovely, the shuttle was great, surprised by the cute little gym and breakfast services

the hotel also offers a free shuttle to visit places in that part of pittsburgh

was clean, elevator worked never waited for it, staff very friendly, workout gym nice, no problem accessing

the bar was so much fun

( casino and downtown) great breakfast

location and able to walk to steelers game and many bars/restaurants and casino

bottle filler would have also been a nice touch, although there was a jug you coud use in the gym

gym facility was terrible

hotel website mentioned a shuttle that could take you to the local casino

the only disappointment was a pool and wifi

had to pay for wifi for every device.

had issues with the wifi on both my laptop and mobile device

couldn't connect to wifi

big room, comfy bed. wifi was easy access. great breakfast

pool reservations ! nice to have a private setting just wish they would extend hours beyond 5pm

i was right next to the ice maker, elevator and the gym, and the view was terrible

he was very rude and told me off while laughing and carrying on with other customers at the bar who had drank way too many and were almost disruptive to other hotel

the bar was attached to the front desk so sometimes you had to wait to get service.

also the football and baseball stadium and casino

property is very conveniently located, the staff are nice, and the gym and pool are very clean

the room was like a little apartment and they had turkey sausage in the continental breakfast

traveled with my wife and kids and i had to work and the kids do virtual school first day we were there

breakfast included

they said the pool required maintenance but offered for us to go to their sister hotel to swim