clean friendly place to stay the king suite was excellent breakfast assume and the jacuzzi

derek and team were wonderful. all clean and excellent breakfast.

staff was attentive. met all needs. breakfast was clean, simple, good.

the gym area and staff was very nice

beds were comfortable. room was clean. great breakfast options!

breakfast was amazing

was delicious and my kids enjoyed the pool

is a little inconvenient, but the hotel, staff, and breakfast more than compensated for it

check in pool was nice (a little cold) breakfast was nice the ladies working the breakfast area kept it very

beautiful clean rooms, friendly and helpful staff and delicious breakfast!

pool and patio were very nice

pool a little too cold for our taste

unfortunately during covid-19 no hot breakfast, and cafe and bar closed

the pool had to be shut down due to circumstances beyond the hotels control

loved the facility especially the ev chargers!

fantastic staff. great facilities, wonderful breakfast.

breakfast and goodies

breakfast was amazing! staff is amazing! was like a mini biltmore estate! we will be back.

tony even gave us a tour and history of the mansion and his wife made an exceptional breakfast for us

breakfast was wonderful

she let us have a late check out since we were running late getting wedding ready

have a bit more variety for breakfast

but maybe i think they should have a better selection of breakfast in the morning

breakfast as advertised

we did not have breakfast

no real breakfast offered. coffee shut off by 9, should be available all morning.

wifi worked well

tiny trash cans bugged me b/c like to keep the room clean, only an outdoor pool, small fitness room

nice that there is a shuttle available if you don t want to lose your parking

breakfast and the rooms are wonderful

very very clean and great front desk staff, remodelers on site and breakfast lady

and you park right outside your door so it’s easy to deal with luggage or carrying sleepy kids into the room

the breakfast and open coffee bar was very nice

open pool and hot breakfast.

very clean, very modern aesthetically, very fresh with the usual amenities: an indoor pool and a fitness room

only thing i would add is potatoes with the breakfast

the pool was perfect

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

nice breakfast selection

staff clean rooms and breakfast every morning,good

not a real breakfast, furniture could be updated but besides that excellent stay.

cleanliness and breakfast

looked like a homeless person had a makeshift bed in the third floor laundry room

hot breakfast is nice bonus when traveling with kids

suite had a small kitchenette

the staff was folding laundry in the lobby

only one laundry set (washer and dryer)

very clean, spacious room. gre4at breakfast, nice pool.

kitchen staff exceptional

excellent breakfast

breakfast cold, no business work center, small kitchenette area

to use pool with our kids but had to leave due to numerous african american young teenagers playing football, jumping in

large enough parking lot that accommodated my truck and trailer

it was clean. the wifi service was good. it was fairly quiet.

pets stayed free!!! wifi free!!!

the bed was a little stiff & the wifi was spotty. had to step outside the room to use it.

plenty of parking. wifi worked well.

wifi in my room didn't work at all and when i asked the front desk if they could do something about

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close to restaurants

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer in his

we really liked the breakfast bar each morning

getting out the parking lot was a times difficult

there aren t many tv channels (like what i m used to at home) but there are enough and the wifi was strong enough to stream shows on my tablet (-)wifi was poor. (-)wifi wasn t the best but not a big deal (-)didn't have free wifi and could have more channels. (-)wifi system was down so that the receptionists could not relocate my reservation information, could (+)room, clean, fast wifi, complimentary water bottles when checking in friendly reception (-)wifi was not that great (+) wifi was easy and there was a decent place to work for an hour or two (-)wifi connection (-)the wifi was terrible.

the early check in

liked the pool area and fitness room

shower grab bar and clothes hook in bath room fell off the wall in the third room

the was plenty of parking in the parking lot

nice facility gym and pool nice and we liked our room.

unsupervised kids in pool acting foolish.

the guest laundry came in handy as well

gym was surprisingly large and decently equipped

could have a larger space for breakfast

free breakfast is not really breakfast, no decaf coffee

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice and cheap

the kitchen

kitchen

i also loved that i was able to check out late without any hassle as most hotels now a days won't even offer a late check out

indicated that it had a bistro and bar

picked this place so my kids could swim but weren’t able to

it was nice to have a bar on location for a nice glass of white wine in the evening

they let us check in early which was helpful since traveling with kids and attending an event

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

no breakfast ike laundry room.

they even have guest laundry

reasonably priced. no charge for the pet fee. good location.

laundry out of service

nice, convenient. got a good price on the room until i got the pet fee!!!! too much!!!!

no eggs at breakfast...hard boiled eggs would provide nice protein.

i wanted hot breakfast

the $35 pet fee. way too much $ especially for not being a 5 star hotel.

the staff was so friendly and helpful. the room was clean. breakfast was great. easy to get to.

breakfast was great

staff friendly. room clean, breakfast very good. pleased

beautiful room with all conveniences and great breakfast

great breakfast in the morning

clean, convenient location. onsite bar was great.

staff are friendly and breakfast is good

breakfast and the bar area were very ideal too

amenities were enjoyable: fire pit patio with waterfall, exercise room, laundry room, cocktail lounge, pool, desk in room, and coffee bar

big room, nice pool, great breakfast

breakfast was great with a wide variety of food to choose from

from the greeting to the pool and how comfortable the beds were, we had a wonderful time

i like the pleasant front desk and also the cleanliness of the hotel also breakfast was a +

the pool wasnt great

especially appreciate the really early check in - we were headed to a wedding and that was so helpful

it was well stocked with hearty items so we didn't have to stop at a spot to eat with the kids

pool and hot tub was good for the kids, but a little too much chlorine in the hot tub as their was a lot of foam/bubbles sitting on

the service, cleanliness, pool, and breakfast. everything really.

really liked the complimentary breakfast

the breakfast room offerings were much better than many others i have experienced

family with me whole reason i stayed was for kitchen facilities and there wasn’t a fork or cup or skillet

that there was anything that i would have negative to say and i would have liked to get into the pool and the training room but i wasn't there long enough to try these

breakfast wasn’t that good and the next morning the pool was out of order

location. kitchen.

breakfast was good

i could park right outside of the paito the pool is very big and the restaurant had great

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

the dryer in the laundry room took almost three hours to dry a small load

the staff was professional and extremely accommodating. the pool was very nice.

the pool is clean and the restaurant/bar has great drinks and food

breakfast was very good and had a variety of food to choose from

breakfast, with waffle maker and juice

did not have the breakfast - no time

breakfast was good as well

bar could have been a little warmer, damn near froze to death, but the bartender was

breakfast was the usual hotel breakfast, which is fine with us

they have breakfast in the morning

breakfast was great. everyone friendly

great breakfast in the morning and the 2 employees we dealt with were amazing

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the front desk was super sweet and very nice

the pool and gym

the bar a love it

gym had about 3 of the same machines , so nothing special

the pool was nice but not heated

breakfast was great including the lady making it

the bananas at breakfast were grey (lol).

it's also close to oakmont bakery (the best breakfast in western pa

we even left early before breakfast the staff person that morning gave us a couple muffins to go

breakfast was changed due to covid-19,while i understand why it still sucked.

our room was was great and we loved the kitchen and refrigerator available to store food

breakfast was awesome and the location was perfect

breakfast was a typical continental style meal

there was not an adequate supply of towels at the pool.

was good, in a roomy restaurant that was not crowded; gym was great, well equipped and clean

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

we chose this hotel for the indoor pool for the grandkids to swim.

i wasn't informed that the pool area was closed.

have larger rooms, yet even with 3 kids they put me in the smallest one they have

i had selected this for me and my kids to have a retreat for the weekend but even a 4 year old was disappointed

everything was very nice, but the breakfast great staff at the front desk.

i liked the spa tub and how clean the room was.

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

their favorite was the waffle station at the breakfast bar

of the carpet cleaner in the room, lack of healthy foods in the store, not many keto breakfast

it’s close to restaurants and has access to la fitness gym.

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

nowhere to take kids unless you go to mellon park

very clean and a nice breakfast.

breakfast service could have run 30 min longer for late sleepers.

breakfast was great and the staff were very nice.

the breakfast is the best, there’s a lot of choices and drinks

clean hotel and excellent breakfast.

wifi connection was flaky all the time (laptop got disconnected every 3-5mins) (-)wifi was poor (+) the wifi was included, and the gym was functional enough for a quick workout (-) the free wifi did not work well in my room (+)free wifi. (-)wifi wasn't working for a day and the sheets were very dirty

for the price we paid there should be a courteous breakfast or donuts something other than coffee only

to the bar i wanted to go out to for the night

the breakfast was excellent. great food great waitresses .

food was amazing, we ordered room service. the room was spectacular and will go back!!

such a beatiful bar in the lobby area. would have been so nice to order a coffee there.

i requested early check in and it was honored

unique stylish property without the upscale price. loved the weekend pop up bar and it’s staff

the bar in the lobby is very nice although i did not get the chance to try it out

was a wedding going on when arrived couldn’t use the down stairs areas till after 9pm (bar etc) football game was at 8:30 so wasn’t there when bar was available or outside balcony

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

the bar and bartender were great, and the building was charming and historic

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

staff was great. good breakfast. nice room

also the breakfast was wonderful

there is a fitness room and two good size meeting rooms

the pool needs a little attention (the water was green)

pool hours too early for closing. most places have 24 access to the pool or hot tub.

everything! beautiful! professional! pool! breakfast! location! staff!

we went with friends and wanted to he by each other because we have kids

scrambled eggs at breakfast were reminiscent of the powdered eggs served up by the army in field mess

did not like that the was a swim program at the pool and we could not use it when we planned

hyatt house was truly awesome everyone treated my family and i so great the breakfast bar is also awesome i would definitely be booking again went there for medical reasons and couldn't

pet friendly, nice breakfast, clean big pool, nice looking, clean room.

breakfast was delicious but a little greasy for my taste

the amount of time we had to wait when ordered breakfast wait time was almost a hour

hostess and breakfast bar

the free breakfast was not free

it was quiet and my kids were able to go between 3 rooms

very clean great breakfast great great staff

kept indoor pool, and small fitness facility

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so can't complain

good for kids

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking in and no pool

friendly staff, gorgeous rooms, super clean and the breakfast was delish

fitness center could have been a little more up to date but happy it was there

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well lit parking, great room air conditioning, plenty of hot

breakfast open 6-10am with 24/7 free coffee, tea and cookies

staff allowed us late check out without hassle, that was huge

laundry facility was broken

the property itself always has a welcoming sent except for the gym which smelled a bit wonky.

attentive staff, gym accessible.

comfortable beds clean pool area

close to cmu, it had a bar and a starbucks cafe.

room service and support at the reception not a the level of the hotel

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

the food in the restaurant and through room service was just awful

was eh did order room service and dined at the restaurant the morning of check out due to convenience

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

free shuttle

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

good gym

walking distance to shopping center. shuttle available. design is very nice

great location, clean rooms nice staff decent free breakfast, fair price.

staff was great breakfast was even better

offer good choices for the complimentary breakfast

i was shocked there were eggs and sausage for breakfast! it was terrific!

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

room with comfortable bed and free wifi

i could not use their wifi

only issue i encountered was connecting to wifi.

somehow remembered my name amongst all the other parents bringing kids to college

allowed an early check in and told me about the parking garage 1

the fitness room was unbearably hot

great breakfast

breakfast workers could have been a little friendlier and have kept the area a little more tidy

breakfast was wonderful with a wide variety of items

fitness centre is as good as i have ever seen in a hotel

kitchen was equipped well

the complimentary breakfast is excellent with a broad range of options

our room was very quiet. i really liked the big shower,and the kitchen was nice.

the gym is very simple - no barbells, but they have all the weights you need for the common exercises

it had a functional kitchen with living space

really liked staying at this hotel very clean and comfortable beds and breakfast was very good

walking distance from university of pittsburgh, very friendly staff, and nice the free breakfast

the pool could use an update but everything else was perfect

large laundry room and full kitchen to make a light dinner

and the small kitchen was great

breakfast options were great

hotel was great! clean rooms and friendly staff. it was nice having free breakfast each morning.

the breakfast was great. the area was very clean. the staff was very helpful.

the bed is good, breakfast is fine

location, breakfast. room was clean, staff was super nice.

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

very clean and comfortable. the rooftop bar is awesome!

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

that there was an option to accommodate two kids - the bunk beds

nice location & the roof top bar was so convenient

wifi did not work

hot water didn't work there wasn't wifi on the 6th floor also the pool was not closed down there's supposed to be free breakfast which

the room itself was clean and comfortable and there was free wifi.

free wifi, and good breakfast

wifi and tv outages

i found the experience overall to be excellent - comfortable, clean, pool, exercise room, bar, restaurant

they have a lobby bar to wait while you check in

the gym was small but good

pool ,gym and bar closed. $20 per night parking

everyone was nice and helpful. the room n pool were perfect.

big room in the entry to hang out and talk with other travellers where you could have coffee and breakfast

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when i went back to michigan from

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for accessing the trail

there were snacks available at all times and all you would need for a healthy breakfast

self-serve breakfast options were extensive

decent bar that we spent a little time at, too

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

gym was very basic. wifi was terrible and frequently didn't work

the kitchen pans and some cutlery were left dirty

let me have a late check out

location, the kitchen and a decent view. the staff i cannot say enough about them!!

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great

the suite's kitchen was well equiped

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

free breakfast, friendly staff, mail services, work out room, and happy hour for guests.

we used the transportation to downtown, and we also used the bar which had a great bar

the gym and patio

the pool was a little on the small size for my 12 yo but all the other kids seemed to enjoy it.

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

was an ev charger that was available and everything about the room worked perfectly

had an issue with guest laundry

free breakfast and coffee

it was just the wifi connection that was the downfall

the room was comfortable and modern as well as excellent wifi connection

wifi

mo

the double bed room was very nice and roomy. the desk service and room service were very good.

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the gym was great , nice to have microwave on the floor.

was amazing for pnc park and rivers casino

i love the fact the the gym have to be key access only and the building as well

decor, lobby bar view

we took the free early check in

we received early check in and an upgrade at no charge

cocktails, breakfast and dinner (however we did not have dinner as it was hot dogs, but great for kids)

staff were terrific, they accommodate my request for early check in and late check out

hotel was clean, beds were comfortable, even gym had great equipment

cleanliness , breakfast and parking availability

good location, nice room, good gym

just the pool being little that was the main reason i booked this hotel.

breakfast choices seemed limited.

pool and gym are nice

location was great, the onsite restaurant- bills bar and burgers- was fantastic

kids running up and down the hallway at 10pm

we were in town for a cheerleading competition at the convention center, our kids did not compete until very late the evening we were checking out and the hotel was so generous

staff at rest. bar were a little rude and slow. werent ready for the amount of people

i thought that the gym facility was outstanding

great breakfast, especially the fresh pancake maker

room and breakfast

price was a little bit more than i thought, but the hot breakfast made up for

just gross- gym was pretty disgusting. looked like someone got sick in there. pool was green

the room was spacious and comfortable, the breakfast was great, staff was super

rooms were clean and large, had a tv & wifi

good wifi, decent room receptionist is ok, but not the rest.

i was able to work on my laptop with very good wifi and that was wonderful

bar connected to your hotel standard not helpful at all and very lackluster service i know

gym was a little bit limited, but not a problem

very nice place. awesome included breakfast

we loved our breakfast and the location was awesome

you can work out in your room or in the awesome gym

the exercsie bar with the different level notches allowed me to do a modified trx

the breakfast was included and by far the best breakfast and value

gym can be updated

in was great, allowed for early check in and we were checked in and ready to start our day immediately

spacious double queen room, nicely equipped gym, rooftop access, location.

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

breakfast was not as great as i expected and they ran out of the muffins i had wanted

we will be back again with our kids

breakfast was available every morning and there was gym that's open 24 hours

good breakfast choices. very nice staff.

employee in the breakfast area was outstanding

the smallish breakfast and charge for parking.

we didn't get to enjoy breakfast because we checked out before it opened

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

the breakfast left a lot to be desired.

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

was lovely, the shuttle was great, surprised by the cute little gym and breakfast services

there's a bar on site

we utilized the gym, the ice machine and monk’s bar

had 2 rooms 3 adults and 2 kids

rooms and building, good to go breakfast, freshly prepared with cold and warm drinks, hot ham-cheese-croissant, fresh fruit,

dark room, small, bar limited, no room service, no info in room bout services.

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

we believe the bar could have stayed open longer

we did not have a mini bar in our room

drunk hotel guests, dirt on the 'new' bar of soap

great central location. bar is not open during week days.

example: where the fitness room was

also a band in the bar downstairs was playing loudly until probably around 2am

loved the early check in and really appreciate the 12pm check out

the free wifi was not working the entire stay.

wifi was in and out the whole time

nice restaurant downstairs. quiet room. good wifi.

unable to get a strong enough wifi connection to use my laptop.

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

breakfast was different every day very neat and clean food was great lady who managed the food was

the breakfast was great, but the real plus was the staff, very friendly, courteous, and attentive

we love the central location to our family and the pool. breakfast delish

staff was very kind and welcoming, loved the gym and indoor heated pool,nice location,very comfortable beds,beautiful room

the breakfast for so good! overall clean and staff was always attentive to us.

kids loved the pool

good breakfast and friendly customer service.

breakfast was just so-so, but not bad

the condition of the gym equipment was poor

hotel website mentioned a shuttle that could take you to the local casino

wifi is not properly working on the first night, called reception and got a phone number for it,

couldn't connect to wifi

big room, comfy bed. wifi was easy access. great breakfast

the free breakfast and wifi are great

the only disappointment was a pool and wifi

very poor wifi there was a hotel crash ...

bad wifi connection

wifi service

free wifi

chair were comfortable - nice views out of the windows - close to activities and food markets - wifi was strong and

most things were in walkable distance, like the stadium and casino

hyatt had a fantastic breakfast

kids loved the breakfast and pool

breakfast,free wifi,parking on site,great location,walking distance to lots of places including

pool was tiny bit cold but was fun none the less

breakfast, lots of options for kids but very few hot plate options/protein or those who are health conscious, gluten or carb or

breakfast included

liked the location being close to the casino and the t station, and the price was reasonable

you couldn’t enjoy any of the amenities such as pool, gym, outside seating area and no breakfast

staff was great breakfast was excellent

pool closed early at 830pm before the sun was down

less than 10 minutes to upmc montefiore and rivers casino

great staff nice pool area great location

breakfast was not good only had waffles toat cereal juice yogurt and coffee so i went next door and

complimentary breakfast. not that it wasn't liked could offer more.