i only had coffee, juice and fruit for breakfast; it was ok; the location is fantastic

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini

breakfast could have been better, some marmalade/jam would have been nice

“breakfast” isn’t what’s in the pictures

no free breakfast due to covid 19 i can understand this and was happy for the room

loved the landscaping and loved our room had a full kitchen

it was quiet and my kids were able to go between 3 rooms

breakfast and coffee were great.

extremely clean. nice breakfast.

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

hot breakfast

water in halls and elevators from pool loud kids

not many options for breakfast.

kids enjoyed the pool.

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking in and no pool

all good. breakfast was good.

staff allowed us late check out without hassle, that was huge

people friendly, clean and breakfast included.

fitness room had a good amount of space and options available to workout

good breakfast, clean rooms and beautiful lobby/dining area, and helpful friendly staff

fitness center could have been a little more up to date but happy it was there

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

staff was great breakfast was even better

great location, clean rooms nice staff decent free breakfast, fair price.

friendly staff; great free breakfast.

breakfast is good

a kitchen in room

spacious rooms with kitchenette

the fact that there was a laundry room for guests to use.

friendly staff, free breakfast bar, clean rooms, kitchen ette, free wifi, various amenities apart of the package deal, safe area, etc

friendly people, smoking smell in the corridors, good facility with small kitchenette, grab and go

the bar to open soon which was always

pool and the fitness room

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

early check in, reasonable privacy.

nice breakfast and wonderful staff

accommodations, location, breakfast.

the breakfast was ok. bit great but hey it was free can't argue! the staff was amazing though

pool was great!

the pool being closed but it was foe good reason and by that we were happy im sure the next visit the

breakfast coordinator was very good

comfortable room, excellent breakfast, friendly staff

my reservation, i contacted the hotel for early check in

very clean, the general manager was a sweetheart. breakfast was very good.

breakfast was also good

all areas of the hotel including the pool were clean and well maintained

close to the south hillsvillage mall, aaa and banks. has a swimming pool and athletic center.

comfortable good location excellent staff and fitness room was excellent and pool was

microwave in room and breakfast was not included

wish they had an indoor pool

comfortable, clean, friendly, breakfast was good

everything you would need, the entire place was clean and updated, the beds were comfortable, the breakfast was really good, the location was nice and close to everything we wanted to do

- only offered a bagel in a bag pool & fitness area wasnâ

clean room and the breakfast was good

i liked how spacious the room was, the cleanliness of the room/hotel was and the free breakfast.

i love the small kitchen

that there was anything that i would have negative to say and i would have liked to get into the pool and the training room but i wasn't there long enough to try these

room was excellent i love the two rooms suite breakfast was enjoyable and we never had to go out for breakfast

pool closed too early

family with me whole reason i stayed was for kitchen facilities and there wasn’t a fork or cup or skillet

breakfast and pool

room was right above the pool so if there’s a bunch of kids splashing around and hollering you could hear it but honestly

kitchen staff were pleasant and very accommodating

is an extended stay hotel with separate living and sleeping, kitchen and work areas

kitchen was convenient for heating up food

the gym was a plus with the basic equipments i needed for my workout

she also made sure i knew about the shuttle to take me to the game i was attending later in the day and the grocery store to grab a few

beware~the woman that works the bar (jamie dark black hair) is very edgy

resturant and bar close early

we called ahead for a early check in

did not eat breakfast

upset could use pool monday night because somebody had thrown up in it.

pool area was over chlorinated. my daughter's eyes were burning and had to leave.

kind of cold in the pool area

the pool and breakfast

laundry services were most appreciated

open pool and hot breakfast.

very nice clean hotel with a great breakfast

the breakfast and open coffee bar was very nice

the temperature of the pool water was very chilly.

breakfast options were great

only suggestion i would make is 6-9 breakfast on a sunday morning is a little early

it was clean, the staff was helpful, and the breakfast was free and

awesome breakfast

the breakfast was great. the area was very clean. the staff was very helpful.

the pool was closed even though it was 77

pool hours too early for closing. most places have 24 access to the pool or hot tub.

they also had a game room, laundry room and vending machines, which was cool and

good breakfast

breakfast was very good and the breakfast and dining area were immaculate

breakfast could've been better

and the breakfast was spot on and the staff was cordial and courteous

breakfast was the only thing disappointing very messy

super friendly staff!! good breakfast!

i liked how the breakfast bar was set up and how the room felt cozy.

pool was closed for maintenance so that was a bummer

also coffee in room really small indoor pool and gym with brand new weights 2 treadmills and an elipse, all with tv

breakfast was not the usual breakfast we would get, as it was packaged food

pool and fitness room

very comfortable amenities. breakfast choice was helpful. courteous staff..

clean, nice little gym, comfortable.

staff was friendly. close to dining, gyms, stores.

everything from our room, to the breakfast, to the amazing staff!

the breakfasts were very good

just gross- gym was pretty disgusting. looked like someone got sick in there. pool was green

indicated that it had a bistro and bar

the coffee bar and snack/restaurant were closed

picked this place so my kids could swim but weren’t able to

they let us check in early which was helpful since traveling with kids and attending an event

was recently remodeled. had a bar which was open until 10:00 pm

clean and modern facilities, the gym, swimming pool and office areas

pool is only open until 8 pm

- gym and pool were rather small - and poorly equipped

breakfast was really nice too, especially the bagels and scrambled eggs

could walk to hospital. great breakfast

room with comfortable bed and free wifi

only issue i encountered was connecting to wifi.

i could not use their wifi

regina at the bar was really great as well

this time i asked for early check in and late check out

i liked everything except breakfast.

the breakfast for so good! overall clean and staff was always attentive to us.

indoor pool was too cold sadly. we don’t get to enjoy that.

excellent breakfast

we love the central location to our family and the pool. breakfast delish

the amount of time we had to wait when ordered breakfast wait time was almost a hour

breakfast was delicious and a great value for hotel guests.

restaurant had great food and appreciated the discount but i thought breakfast was included

hostess and breakfast bar

breakfast

wifi was unusable; 1mb download,

loud neighbors the flooding toilet and the wifi didn t work my entire stay my key kept

tv, free wifi, enough space that my friends and i didn't feel claustrophobic

free wifi, and good breakfast

wifi and tv outages

there were snacks available at all times and all you would need for a healthy breakfast

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when i went back to michigan from

towels were provided and while i didn't take advantage of the breakfast, the granola bars were readily available

self-serve breakfast options were extensive

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries, bread, eggs and coffee or tea

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it

was a wedding going on when arrived couldn’t use the down stairs areas till after 9pm (bar etc) football game was at 8:30 so wasn’t there when bar was available or outside balcony

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

the food in the restaurant and through room service was just awful

room service and support at the reception not a the level of the hotel

room service was also provided in to-go packaging

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn’t empty the garbage

the website only says the laundry facilities, gym and pool are closed until further notice

great restaurant and bar with friendly staff

newly renovated , self laundry

no pool, no gym, no laundry, even the

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

obviously was a family with kids staying directly above my room

kitchen staff went above and beyond to make my kids feel special and welcome.

the free breakfast was ample and pretty good for a buffet

clean, great location, awesome breakfast, easy to navigate, wonderful staff.

both nights we were woken at 2:30 am by kids/ people running and yelling in the hallways

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

ev charging convenience

two adults & 3 kids

only thing we had an issue with was the kids running down the halls and loudly yelling at 10pm

by the time we got up it was too late for breakfast i like the location of the property

there appears to be a laundry room right in the front and there were dirty cloths every where

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice and cheap

location was good, the staff was nice, and the room had a kitchen, complete with a stove top, microwave, and full-size fridge

love the setup of the rooms the kitchenette is great nice to have a full size fridge the laundry room is nice and cheap

bacteria growth, according to the sign on the door, which made me question the cleanliness of the gym too

was trash in the pool like a cigarette butt and random pieces of trash

it was nice to have a bar in the hotel and the gym was great

they have a nice lobby bar also and the rooms were very large and spacious

well appointed suite, with comfortable bed, shower, all amenities. on site gym is helpful.

the air conditioner worked great, and the pool was clean

breakfast was not good only had waffles toat cereal juice yogurt and coffee so i went next door and

the breakfast was not what it should of been.

less than 10 minutes to upmc montefiore and rivers casino

no dryer even there is a pool ?

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

no recommended with kids

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

decent bar that we spent a little time at, too

location and the room was very comfortable. excellent breakfast

the desk staff, valet, and breakfast staff were great

breakfast was available every morning and there was gym that's open 24 hours

friendly staff, comfy beds, big shower, breakfast

we will be back again with our kids

my children loved the beautiful pool!

the breakfast was good

the breakfast impressed us both

if i took the kids out to

great place to stay the kids enjoyed

gym can be updated

room was beautiful the vibe is just so updated bar was awesome ud83dudc4f loved

the waterfront view from our room, the comfy mattress, beddings, thick towels, the rooftop and gym

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

spacious double queen room, nicely equipped gym, rooftop access, location.

everything! beautiful! professional! pool! breakfast! location! staff!

we went with friends and wanted to he by each other because we have kids

mattress was a bit soft for me, and i wasn't a fan of the all-in-one weight machine in the gym.

gym, good features in the room for using electronic devices, preparing or storing food, laundry on

extra bedsheets/blankets for the kids were handed to us at reception to be taken to the room ourselves while we were holding our

the room was comfortable and modern as well as excellent wifi connection

wifi

it was just the wifi connection that was the downfall

the restaurant had a breakfast buffet, instead of ordering off the menu.

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

large enough parking lot that accommodated my truck and trailer

there was a gym inside my room! the room was massive and had cool lighting and signage

right downtown! zen environment gym equipment inside your room

the breakfast options.

liked the bar area, staff was very polite, and the room was very clean

helpful staff, clean facility, tasty breakfast, good location

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer in his

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close to restaurants

sons liked the breakfast very much

breakfast was great

pets stayed free!!! wifi free!!!

wifi was horrible and shower wasn t properly clean

it was clean. the wifi service was good. it was fairly quiet.

wifi in my room didn't work at all and when i asked the front desk if they could do something about

the bed was a little stiff & the wifi was spotty. had to step outside the room to use it.

unique stylish property without the upscale price. loved the weekend pop up bar and it’s staff

such a beatiful bar in the lobby area. would have been so nice to order a coffee there.

i requested early check in and it was honored

the bar in the lobby is very nice although i did not get the chance to try it out

there aren t many tv channels (like what i m used to at home) but there are enough and the wifi was strong enough to stream shows on my tablet (-)wifi was poor. (-)wifi wasn t the best but not a big deal (-)didn't have free wifi and could have more channels. (-)wifi system was down so that the receptionists could not relocate my reservation information, could (+)room, clean, fast wifi, complimentary water bottles when checking in friendly reception (-)wifi was not that great (+) wifi was easy and there was a decent place to work for an hour or two (-)wifi connection (-)the wifi was terrible.

early check in

too much clorine in the pool. it was burning the kids eyes. but they still had fun!!

the kids loved the pool and breakfast

so when we found out it was closed i had 3 very disappointed kids and had a little ruffer nite with my son

good room, pool and gym were nice

centrally located and buffet breakfast was good!

simple thing, have another toaster in the breakfast are to speed things up

a separate kitchenette area. microwave and mini fridge in the room

we loved working out every morning at the gym and we’re very grateful for the wonderful breakfast each

wifi connection was flaky all the time (laptop got disconnected every 3-5mins) (-)wifi was poor (+) the wifi was included, and the gym was functional enough for a quick workout (-) the free wifi did not work well in my room (+)free wifi. (-)wifi wasn't working for a day and the sheets were very dirty

room service was quick and tasty

angel at the bar was so sweet and nice and made the drinks really well and was a great addition to the amazing

no room service or pool because of the pandemic

i love the staff, the room service is great

i like the modern industrial decor and the small little bar restaurant.

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

pop up bar was great and the staff was super friendly

we believe the bar could have stayed open longer

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

meals were great. awesome to have a breakfast and dinner options.

located, excellent breakfast options

the pool and hot tub , the laundry facilities, and rooftop patio were all great

we received early check in and an upgrade at no charge

great location, breakfast and dinner bar included.beautiful rooftop patio.

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

let me have a late check out

the kitchen pans and some cutlery were left dirty

we had no light bulbs in our kitchen area

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

the location was great! the fitness room and the restaurant were great!

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

staff was great. bar great

drunk hotel guests, dirt on the 'new' bar of soap

also a band in the bar downstairs was playing loudly until probably around 2am

location was great, the onsite restaurant- bills bar and burgers- was fantastic

i thought that the gym facility was outstanding

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

thought the gym area was clean and had plenty of good options for working out

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

rooms were clean and large, had a tv & wifi

good wifi, decent room receptionist is ok, but not the rest.

i was able to work on my laptop with very good wifi and that was wonderful

no room service

the gym

i love the fact the the gym have to be key access only and the building as well

was amazing for pnc park and rivers casino

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

front desk staff was great, love the hotel style and the upper lobby and bar layout

the gym was great , nice to have microwave on the floor.

also the lounge is down because the can't find a bar tender

was perfect, with a small kitchenette and separate shower and sink rooms

location, breakfast, furniture, big room with kitchen

rooms, comfortable beds, fast wifi, very friendly and helpful staff, modern gym and pool

tv was great kitchen was well stocked all very very

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

had an issue with guest laundry

i asked for early check in and the lobby clerk called me as soon as my room was ready

the pool was a little small, but it was fine for the kids.

breakfast was great kids able to serve themselves

bad wifi connection

chair were comfortable - nice views out of the windows - close to activities and food markets - wifi was strong and

free wifi

wifi didn t work the majority of the time

wifi service

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

the free wifi was not working the entire stay.

nice restaurant downstairs. quiet room. good wifi.

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

unable to get a strong enough wifi connection to use my laptop.

the continental breakfast and coffee was delicious

amazing gym

social distancing, cleanroom, diverse breakfast (boiled eggs), great services, free parking.

we requested late check out and the lady at the desk was very helpful with that

breakfast buffet, well maintained pool with ample seating and the room was clean and comfortable

he was very rude and told me off while laughing and carrying on with other customers at the bar who had drank way too many and were almost disruptive to other hotel

grandkids loved the pool

also the football and baseball stadium and casino

pool was tiny bit cold but was fun none the less

best location. can walk right to bars and restaurants. small bar at hotel was perfect

convenient to the stadium and casino

the indoor pool was small and kind of boring.

good breakfast and friendly customer service.

used the shuttle to get to the casino

indoor pool was freezing and i was unable to use it

the only disappointment was a pool and wifi

wifi is not properly working on the first night, called reception and got a phone number for it,

couldn't connect to wifi

wifi and absolutely no acknowledgment of the fact that it caused a problem for guests

the free breakfast and wifi are great

pool still closed, blaming covid, which is absolutely ridiculous

breakfast

the staff was exceptionally friendly, the hot breakfast delicious, and the room very comfortable

bathroom towels were kids towels and only got two because the did clean room the next day

only 2 handicapped parking spaces, need more! kids running in the hall after 11pm.

breakfast included

proximity to casino, ballpark, local attractions like gateway clipper and the incline planes

location to pnc park...kitchen with stove top and fridge was great to have.

property is very conveniently located, the staff are nice, and the gym and pool are very clean

great location to casino

renovation, limited gym

a few great spots to eat but there were a lot of addicts in the area it was close to pnc park the casino and downtown my daughter graduated from pitt and moved downtown so it was a great location

we were close to lots of attractions ( pnc park, acrisure stadium, stage a&e)we were going to the casino, and the hotel provided a free shuttle to and from

the gym, free parking, nice and friendly staff

grab and go breakfast was warm and ready on time with delicious house-made ham and cheese croissant, fresh

loved that they had ev charging in the back for my car

clean, friendly front desk, breakfast woman and cleaning staff

the hotel was very clean and the breakfast was run very well and clean.

breakfast

very very clean wonderful breakfast exceptionally clean pool and the staff was fantastic

breakfast ran out food 45 mins before cut off so my kids didn’t get to eat and was bummed no

the smallish breakfast and charge for parking.

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

the added touch for breakfast was more than i expected

breakfast started at 6:00 am far to late for the trip back to the airport

nice size pool

breakfast not good. had a piece if plastic in my sausage gravy.

the breakfast could be better, but for the price it is fair.

renovation supplies stacked up in the pool area

standout feature: the rooftop bar is absolutely phenomenal

very clean and comfortable. the rooftop bar is awesome!

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

nice location & the roof top bar was so convenient

lexie in the bar was great

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

nice facility with a good amenities, including a fitness center and a nice pool

that allows dogs without a big pet fee, hampton inn turned out to be the best place

staff, quick check-in and check-out, room was ready when we arrived, breakfast was available in the time specified, great variety in the breakfast food, quiet, no

convenient location and great breakfast options

lady at the front desk told me breakfast was from 6-10am so my daughter & i went down at 9:30am & it was closed

not a real breakfast, furniture could be updated but besides that excellent stay.

cleanliness and breakfast

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

staff clean rooms and breakfast every morning,good

loved my room and the facility ud83dudcafud83dudcafud83dudcafi loved the little kitchen areaud83dudcafud83dudcafud83dudcafthe whole room was excellent

breakfast is very minimal

the kitchens were not stocked with kitchen needs. plates, utensils etc.

convenient, priced well, rooms have kitchenettes, although they have no utensils or plates or even glasses

the breakfast was a granola bar and a small one at that

breakfast

no towels in pool area

and the pool was great as well

the room cost was low (more money to spend on the kids) but it was quiet, comfortable, clean and relaxing (exactly what we needed after 3 days of

the breakfast was delicious

excellent breakfast. friendly manager.

friendly staff, clean, comfortable room, good breakfast with lots of choices.

the breakfast buffet was kept stocked even if you slept in late

the breakfast was amazing!!

amelia in laundry and the rest of the housekeeping staff were

monday leaving i put in for late check out at four

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

the late check out

laundry aide was appropriate location privacy provided wifi connection

laundry took four hours to clean and dry

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

doors and guest laundry room

the laundry is very affordable and there are alot of great restaurants nearby

the staff in the morning was nice and let me do a late check out.

tv did not work all weekend especially inconvenient traveling with kids

we ended up using my phones hot spot to connect to my kids devices to get service

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

it was a place to sleep and they don't charge pet fees.

he went into the laundry room and folded some towels from the dryer for me

our room off roadside balcony opened to sitting room w/ sofa and kitchenette to left