was exactly what we wanted - a medium priced hotel with free parking and a free breakfast

most convenient hotel for families with small kids

comfortable room, excellent breakfast, friendly staff

it was clean, the staff was very friendly and sandy does a great job on the breakfast!

breakfast coordinator was very good

pool was warm and open late

the pool and the location

pool was great!

cold pool. no hot tub

the pool being closed but it was foe good reason and by that we were happy im sure the next visit the

bar and pool area were shut down

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

early check in, reasonable privacy.

the bar to open soon which was always

bar and dining room were closed due to renovations, but that was not stated on the website - these

- only offered a bagel in a bag pool & fitness area wasnâ

good location. good staff and good breakfast.

breakfast workers could have been a little friendlier and have kept the area a little more tidy

everything you would need, the entire place was clean and updated, the beds were comfortable, the breakfast was really good, the location was nice and close to everything we wanted to do

comfortable, clean, friendly, breakfast was good

particularly a the bar for drinks at night, and for breakfast in the morning

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

walking distance to shopping center. shuttle available. design is very nice

the roof top bar

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in/later check out

the gym is very simple - no barbells, but they have all the weights you need for the common exercises

bottom of the pool was green

a real bar would make this place perfect. the

kitchen was equipped well

clean! room had kitchenette! pool and gym were clean! had a deck!

two adults & 3 kids

if you have plenty of time you'll enjoy the free gym access, lot of restaurants just across the street

breakfast had a huge range of options for my picky teens

only thing we had an issue with was the kids running down the halls and loudly yelling at 10pm

clean, friendly,breakfast included

room with comfortable bed and free wifi

i could not use their wifi

only issue i encountered was connecting to wifi.

wish i could of ordered room service, no facility available

its nice that the restaurant and bar is open for takeout

the bed is good, breakfast is fine

clean, great breakfast, good location!

staff accommodated a very early check in after a long drive.

hotel was great! clean rooms and friendly staff. it was nice having free breakfast each morning.

the breakfast was great. the area was very clean. the staff was very helpful.

room is clean. gym is small. parking entry isn't friendly to big car. location is convenient.

great location to university of pittsburgh. spacious room, excellent breakfast, friendly staff.

pool was closed

were vary large (i did not expect kitchen

the pool could use an update but everything else was perfect

the food in the restaurant and through room service was just awful

on site restaurant, room service. valet parking

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

the gym is very good for a hotel-gym: it has treadmills, dumbells and few machines, and was never

ich costs 20 per day

breakfast and coffee were great.

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

hot breakfast

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

is everything: nice room, good small gym, nice swimming pool, the area where is located is in the middle of pitt’s university and this

at the gym there were no wipes or disinfectant to clean the machines.

gym was outdated and super small, the pool was murky, even if i wanted to go in, you couldn’t

pool needed to be upgraded, pool hot, pool lighting and phone for emergency was off the wall and

the pool needed cleanded

hyatt house was truly awesome everyone treated my family and i so great the breakfast bar is also awesome i would definitely be booking again went there for medical reasons and couldn't

scrambled eggs at breakfast were reminiscent of the powdered eggs served up by the army in field mess

we went with friends and wanted to he by each other because we have kids

lots of kids there so demand more than usual i think room was fine, toilet loud flusher but basically aok

size was perfect, loved the kitchenette

i requested early check in and it was honored

such a beatiful bar in the lobby area. would have been so nice to order a coffee there.

the bar in the lobby is very nice although i did not get the chance to try it out

unique stylish property without the upscale price. loved the weekend pop up bar and it’s staff

wifi connection was flaky all the time (laptop got disconnected every 3-5mins) (-)wifi was poor (+) the wifi was included, and the gym was functional enough for a quick workout (-) the free wifi did not work well in my room (+)free wifi. (-)wifi wasn't working for a day and the sheets were very dirty

no room service or pool because of the pandemic

everything was good. i didn't go buy breakfast in the restaurant downstairs in the lobby.

room service was terrible

from the front desk to the valet to the bar tender to the cleaning staff

kids enjoyed the pool.

once we did speak with her ( carmen) she did not care the fact we had several families with small kids checking in and no pool

location was perfect for where i had to go. breakfast was good.

our three kids were disappointed

booked a hotel with a pool on purpose so our kids could swim

like the breakfast, and the bar to accommodate in the evening the restaurant food was a little over

breakfast could've been better

they have a bar and the pool is always clean you can smell chlorine throughout the hotel!

super friendly staff!! good breakfast!

the dryer in the laundry room took almost three hours to dry a small load

also allowed us late check out for free

breakfast open 6-10am with 24/7 free coffee, tea and cookies

good breakfast, clean rooms and beautiful lobby/dining area, and helpful friendly staff

happy for the fitness center and the filtered water cooler there

breakfast was alright

loud neighbors the flooding toilet and the wifi didn t work my entire stay my key kept

the room itself was clean and comfortable and there was free wifi.

wifi was unusable; 1mb download,

wifi and tv outages

the wifi did not work correctly

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

excellent hot breakfast, even scrambled eggs and sausage

comfort and full breakfast

great location, clean rooms nice staff decent free breakfast, fair price.

i was shocked there were eggs and sausage for breakfast! it was terrific!

the fact that there was a laundry room for guests to use.

nice big room with kitchen

a kitchen in room

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

friendly people, smoking smell in the corridors, good facility with small kitchenette, grab and go

great coffee and healthy breakfast

there were snacks available at all times and all you would need for a healthy breakfast

the breakfast options provided for the morning were great, and the coffee was excellent

lovely great room with breakfast

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries, bread, eggs and coffee or tea

breakfast was good

family with me whole reason i stayed was for kitchen facilities and there wasn’t a fork or cup or skillet

little more options on the breakfast will be fine

breakfast was great never had to go out and eat for breakfast

the room had a small living area with a sofa and a small kitchenette which was very nice with a fridge

they have a nice lobby bar also and the rooms were very large and spacious

we enjoyed the bar and even more the court yard

the gym was small but good

the gym, business center, pool, laundry, and restaurant were closed

everyone was nice and helpful. the room n pool were perfect.

the hotel bar was well stocked and had friendly and helpful bar staff.

very old building- built in 60-run down and gym was poor

decent bar that we spent a little time at, too

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

perfect location , gym and pool

it was just the wifi connection that was the downfall

the room was comfortable and modern as well as excellent wifi connection

wifi

good in restaurant was a little too different for the kids

the room service food was delicious, it was fast and delivery people were really good

the kitchen pans and some cutlery were left dirty

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great

we had no light bulbs in our kitchen area

let me have a late check out

has valley parking a bar and a restaurant upstairs with the most amazing view the elevator ride the lobbies are nice and

nice location & the roof top bar was so convenient

nice bar in the lobby

very clean and comfortable. the rooftop bar is awesome!

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

nice bar area

it was also nice that kids stay free

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

also the breakfast buffet and kick backs are very nice with families

located, excellent breakfast options

the three treadmills in the gym, did not work, there were no towels available in the gym and the phone in the

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

the gym being closed was the only thing that made me sad about this place.

the restaurant and bar at the hotel was a pleasant surprise

gym can be updated

we came to get the kids out of the heat because it was very

nice seating area for breakfast

size of room with kitchen. public parking right next to hotel entrance.

kitchen utensils, plates and bowls were not adequate for the number of people each room held

had to offer due to covid restrictions (not their fault) and a full hotel that reserved the bar and billiards area for a wedding party

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly staff, 15 minute walk from the point

the desk staff, valet, and breakfast staff were great

breakfast could use some improvement, but it was ok

location and the room was very comfortable. excellent breakfast

we will be back again with our kids

i often lack motivation to go to the gym

the exercsie bar with the different level notches allowed me to do a modified trx

rooms have workout equipment in the room along with a gym

the location, the friendliness of the staff, the cleanliness, and the in-room gym equipment, all warrant my giving it a 10 star

breakfast was very nice and the restaurant made it easy to order and take up to the room

great location, helpful staff, good gym, comfortable and clean.

was amazing for pnc park and rivers casino

the gym was great , nice to have microwave on the floor.

front desk staff was great, love the hotel style and the upper lobby and bar layout

gym and common areas were not as clean as i would expect

was an ev charger that was available and everything about the room worked perfectly

the pool was a little small, but it was fine for the kids.

close and safe for a mom plus 3 small kids

they should have towed the non-ev that was blocking the second ev charger spot.

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

there was no room service, no housekeeping, no shuttle, no gym

kids running up and down the hallway at 10pm

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

staff at rest. bar were a little rude and slow. werent ready for the amount of people

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

i was able to work on my laptop with very good wifi and that was wonderful

rooms were clean and large, had a tv & wifi

good wifi, decent room receptionist is ok, but not the rest.

had the breakfast burrito and it was excellent

the breakfast was okay but not the best. the coffee station in the room was not stocked

it was quiet and my kids were able to go between 3 rooms

dark room, small, bar limited, no room service, no info in room bout services.

pop up bar was great and the staff was super friendly

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

birthday, but didn't get any replies besides the first message

i like the modern industrial decor and the small little bar restaurant.

drunk hotel guests, dirt on the 'new' bar of soap

loved the early check in and really appreciate the 12pm check out

the location was great! the fitness room and the restaurant were great!

example: where the fitness room was

location, friendly staff, rooms (incl fitness center and business center in good repair and

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

unable to get a strong enough wifi connection to use my laptop.

wifi was in and out the whole time

the free wifi was not working the entire stay.

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

the added touch for breakfast was more than i expected

the breakfast left a lot to be desired.

the accommodations felt super luxe, the breakfast was delicious, gym was surprisingly well appointed, and although we did not use it that night the little bar area

was lovely, the shuttle was great, surprised by the cute little gym and breakfast services

for breakfast you put your order in for any item on their list

was clean, elevator worked never waited for it, staff very friendly, workout gym nice, no problem accessing

even to the casino

when i complained about that my wife's wifi connection doesn't work, i was told it was her phone

bad wifi connection

very poor wifi there was a hotel crash ...

wifi didn t work the majority of the time

never did get in the wifi.

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

picked this place so my kids could swim but weren’t able to

they let us check in early which was helpful since traveling with kids and attending an event

it was nice to have a bar on location for a nice glass of white wine in the evening

pool not open and no breakfast bar due to covid-19

to get to the restaurants and casino even without a shuttle

pool wasn't open for my kids

bottle filler would have also been a nice touch, although there was a jug you coud use in the gym

used the shuttle to get to the casino

only you guys can please fix my rate accordingly also i feel as thou because the fact no pool or gym there should be a new rate

had issues with the wifi on both my laptop and mobile device

the free breakfast and wifi are great

wifi is not properly working on the first night, called reception and got a phone number for it,

couldn't connect to wifi

had to pay for wifi for every device.

pool open early morning. food choises more than just bread, cereal, fruit, and coffee.

the breakfast was overcrowded and too small the staff was trying hard but still couldn't keep up

rooms were very clean, pool area was really clean, definitely recommend

didn’t eat breakfast

the pool water was cold.

the pool was closed but spring suite hotels allowed us to use theirs

breakfast, lots of options for kids but very few hot plate options/protein or those who are health conscious, gluten or carb or

liked the location being close to the casino and the t station, and the price was reasonable

we were very excited about the price and the full-size kitchen was an added bonus

traveled with my wife and kids and i had to work and the kids do virtual school first day we were there

loved the landscaping and loved our room had a full kitchen

i only had coffee, juice and fruit for breakfast; it was ok; the location is fantastic

breakfast could have been better, some marmalade/jam would have been nice

wish the breakfast was more thorough and with greater options

the complimentary breakfast was cheap and nothing i could eat.

no free breakfast due to covid 19 i can understand this and was happy for the room

breakfast cut way too early

complimentary breakfast. not that it wasn't liked could offer more.

really enjoyed my stay the rooms were clean bed was comfortable they had a outdoor pool the staff was friendly and the location was great

didn’t get a chance to try breakfast, maybe next time

convenient to go to casino. close to breakfast restaurant.

was great besides the screamig kids running up and down the halls

i liked the laundry facility onsite also

the breakfast impressed us both

how nice the room and hotel was and breakfast was great

i loved there was onsite laundry facility as well

unsupervised kids in pool acting foolish.

breakfast was good. gym was phenomenal. layout of room was clever and roomy

bathroom door didn't have a lock and that was very challenging to use as kids were sliding the door when i was in the toilet

swimming pool water can be warmer. gym can have state of the art equipment

very clean, good breakfast options, pool and gym. staff was very friendly.

by the time we got up it was too late for breakfast i like the location of the property

location was good, the staff was nice, and the room had a kitchen, complete with a stove top, microwave, and full-size fridge

i also loved that i was able to check out late without any hassle as most hotels now a days won't even offer a late check out

there was a small kitchen, which was perfect for making simple meals

there was more of a selection for breakfast the same old muffins and instant oatmeal got tired of the same thing

the breakfast was delicious

was cold not good quality; gym equipment was broken; someone’s pizza box and crumbs on the floor for days in the public

the pool didn't seem well kept

the gym is only cardio machines despite the photos showing other things

kids from other rooms running the halls and knocking on our door then we decided to get in the pool

ice maker works, pool works, staff was plentiful,,breakfast was amazing

the pool and gym were top-notch

we requested late check out and the lady at the desk was very helpful with that

a late check out was possible as

unsupervised kids in the gym on several occasions

if pool was open

upset could use pool monday night because somebody had thrown up in it.

great variety at morning breakfast

beds, the location, the staff and the breakfast

the pool and breakfast

there aren t many tv channels (like what i m used to at home) but there are enough and the wifi was strong enough to stream shows on my tablet (-)wifi was poor. (-)wifi wasn t the best but not a big deal (-)didn't have free wifi and could have more channels. (-)wifi system was down so that the receptionists could not relocate my reservation information, could (+)room, clean, fast wifi, complimentary water bottles when checking in friendly reception (-)wifi was not that great (+) wifi was easy and there was a decent place to work for an hour or two (-)wifi connection (-)the wifi was terrible.

lack of parking

crowded parking lots

the pool was salty

good parking for one. clean even when snowing. easy access to highway.

large enough parking lot that accommodated my truck and trailer

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer in his

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close to restaurants

very clean multiple breakfast options elevator access

breakfast meat option.

pets stayed free!!! wifi free!!!

the bed was a little stiff & the wifi was spotty. had to step outside the room to use it.

it was clean. the wifi service was good. it was fairly quiet.

wifi in my room didn't work at all and when i asked the front desk if they could do something about

wifi was horrible and shower wasn t properly clean

breakfast

the front desk person let me have a late check out cause i had a five hour drive after working my shift

female manager was very rude, asking personal questions about my family and kids

kids like making their own waffles

found stuff under the fold out couch along with stains all over both sides-none of my kids wanted to sleep on it which i don't blame them

to use pool with our kids but had to leave due to numerous african american young teenagers playing football, jumping in

good room, pool and gym were nice

kitchen staff exceptional

a separate kitchenette area. microwave and mini fridge in the room

pool area was well maintained

next time i’ll use gym too

didn’t have breakfast at the hotel location perfect

breakfast was not included in the price.

the service at the bar was quite good. i had no meal, but the french onion soup was fine.

the gym is sparse on equipment

the staff in the morning was nice and let me do a late check out.

it was a place to sleep and they don't charge pet fees.

was good for a night away from the kids

you for supporting my request for early check in

laundry attendant, exceptional

tv did not work all weekend especially inconvenient traveling with kids

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

i liked the spa tub and how clean the room was.

staff very accommodating, gave us an early check in and helpful with getting around pittsburgh.

clean, friendly staff, comfortable room, excellent breakfast

good value... full kitchen... comfortable room.

the laundry facilities were easy to use

he was busy with another guest but still gathered up the kitchen appliances, pans and dishes for us in no time

cold breakfast sucks! covid-19

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped and also very clean)

the staff are great. the room was very clean and smelled fresh. nice variety for breakfast.

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

it's also close to oakmont bakery (the best breakfast in western pa

seat was loose in room, pool room was cold, pool water temperature could've been warmer and price was a little too high

great hot breakfast with lots of selection.

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

there was not an adequate supply of towels at the pool.

breakfast was a typical continental style meal

and in the morning following our stay she was more than hospitable with serving us breakfast

breakfast was the usual hotel breakfast, which is fine with us

the breakfast area could be moved into a separate room or area

great breakfast in the morning and the 2 employees we dealt with were amazing

breakfast and room cleanly ness

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

staff were very friendly and breakfast was very good.

i got a chocolate milk from the breakfast to take in the car

later breakfast end time i’m saturday

your manager. she was awesome. and the breakfast was the best.

breakfast was delicious

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

lady at the front desk told me breakfast was from 6-10am so my daughter & i went down at 9:30am & it was closed

staff clean rooms and breakfast every morning,good

cleanliness and breakfast

the breakfast buffet was kept stocked even if you slept in late

excellent breakfast. friendly manager.

friendly staff, clean, comfortable room, good breakfast with lots of choices.

amelia in laundry and the rest of the housekeeping staff were

friendliness of the staff. hot breakfast.

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

monday leaving i put in for late check out at four

the late check out

laundry aide was appropriate location privacy provided wifi connection

laundry took four hours to clean and dry

the laundry is very affordable and there are alot of great restaurants nearby

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

doors and guest laundry room

were adults drinking alcohol in the pool area while my husband and i were trying to let our 7 year old swim

excellent beds, shower and pool.

pool and breakfast

the hot breakfast was excellent

very clean, great hot breakfast, convenient location.

the fitness room was clean and provided what i wanted/needed

the breakfast was good

that allows dogs without a big pet fee, hampton inn turned out to be the best place

breakfast, clean room, extra towels available on request, someone always at front desk, easy access

convenient location and great breakfast options

to pay for breakfast when it was included in the price

staff was very nice, free breakfast, wifi, and the pool was nice

nice place, clean, breakfast was very good

we chose this hotel for the indoor pool for the grandkids to swim.

staff was amazing and so accommodating to our hockey kids and families. close to everything

the exercise room and free laundry were a bonus

clean，big space with a fridge in the king room，great breakfast。

open the pool and gym and should have some kind of bagged breakfast.

the breakfast was good and always out and early. it was never crowds of people.

we really appreciated that the breakfast options were

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist there were no rooms

the kids loved the pool

hated that they weren’t serving a real breakfast and that the pool wasn’t open (covid).

my little one loved the pool and thr 24 hr free hot chocolate

i said in previous review the kids would like the pool a little warmer but that is not of big concern

food was good, the room spacious and clean. i liked the late check out at noon.

nice, clean room. decent breakfast. front desk staff very helpful and friendly.

the breakfast was the best continental breakfast we have encountered in a long time

tooth brush toothpaste mouth wash , coffee all the time, my room was big spacious and clean, the fitness room was very nice too,free parking

price a bit high. pool a bit too cold.

breakfast could have more options

having a shuttle to the airport was very important

door on the bathroom didn't have a lock, which is weird when you have kids

breakfast and comfy bed

we really like that the airport shuttle is available 24/7

free weekday dinner, drinks, pool, hot tub, workout room; all the amenities, cleanliness and cheerful staff you would expect

clean, pleasant staff, airport shuttle, breakfast without styrofoam and disposable plates

i liked the kickback and that the hotel had a laundry facility.

food was fantastic and the hotel is great for families with small kids..

great location, very clean and good breakfast.

i think that the pool should be open later and/or open sooner

the swimming pool water was chilly for the kids but other then that it was great.

the pool was closed the second day

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

the pool was very nice and our son had a lot of fun in it