comfortable bed pet friendly nice pool very clean

super friendly staff!! good breakfast!

tons of parking, everyone is so friendly, breakfast is always hot and good

was actually pretty big, free breakfast was very good, and the pool was huge

this is not carpet you ever want to be barefoot on and bring your own lysol wipes

pool was closed cuz of covid

checking in with my family, we asked where the pool was and was directed

good breakfast

my kids were able to unwind and have some fun in the pool

breakfast is very good.

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous prices

indicated that it had a bistro and bar

picked this place so my kids could swim but weren’t able to

the coffee bar and snack/restaurant were closed

was a lot of loud noise coming from kids in the open restaurant right next to the check in desk

it was clean, the staff was very friendly and sandy does a great job on the breakfast!

friendly staff. super comfortable and clean room. very nice breakfast.

was exactly what we wanted - a medium priced hotel with free parking and a free breakfast

didnt eat breakfast

my reservation, i contacted the hotel for early check in

nice facility gym and pool nice and we liked our room.

obviously was a family with kids staying directly above my room

just wish breakfast didn't end so early.

very clean, good breakfast options, pool and gym. staff was very friendly.

did not find enough time to visit the pool and gym but kids were seen happily enjoying it

location was good, the staff was nice, and the room had a kitchen, complete with a stove top, microwave, and full-size fridge

free breakfast is not really breakfast, no decaf coffee

just the breakfast was a disappointment

did not understand if we were responsible for stripping our bedding and bringing all laundry down the hall along with our trash

breakfast was not refilled as other guests went through

better than average free breakfast

room and pool

the pool being closed but it was foe good reason and by that we were happy im sure the next visit the

beautiful room with great view of the river. gym had a good variety of equipment.

the breakfast was ok. bit great but hey it was free can't argue! the staff was amazing though

there was no breakfast. kitchen was closed.

early check in, reasonable privacy.

bar and dining room were closed due to renovations, but that was not stated on the website - these

pool and the fitness room

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

la fitness for free (a little crowded, but its a gym, at the beginning of the year, it'll free up in april, haha) i will continue to stay here even

the pool was closed which really disappointing our kids

restaurants downstairs and crosswalk access to la fitness gym was a huge plus

my kids enjoyed the facilities as well

free access to the nearby gym which is a great gym.

there aren t many tv channels (like what i m used to at home) but there are enough and the wifi was strong enough to stream shows on my tablet (-)wifi was poor. (-)wifi wasn t the best but not a big deal (-)didn't have free wifi and could have more channels. (-)wifi system was down so that the receptionists could not relocate my reservation information, could (+)room, clean, fast wifi, complimentary water bottles when checking in friendly reception (-)wifi was not that great (+) wifi was easy and there was a decent place to work for an hour or two (-)wifi connection (-)the wifi was terrible.

the breakfast was great , staff was very friendly .kids enjoyed the pool.

wished there was a hot tub. pool was very comfortable, though.

fitness room too small, no place to do floor work or stretch.

conveniently located near my job breakfast was awesome staff were nice

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer in his

microwave in room, comfortable bedding, clean bathroom, nice tv, quiet, free drinking water, free wifi, close to restaurants

wifi was intermittent and hard to navigate. should have had scambled eggs with breakfast.

the breakfast presentation was very good. i only had waffles and they were good.

breakfast not great but that's because they are not serving the regular stuff due to covid, which i

large enough parking lot that accommodated my truck and trailer

plenty of parking. wifi worked well.

pets stayed free!!! wifi free!!!

it was clean. the wifi service was good. it was fairly quiet.

wifi in my room didn't work at all and when i asked the front desk if they could do something about

wifi was horrible and shower wasn t properly clean

clean room great bed, good breakfast and great staff.

very good breakfast and good gym

gym

kitchen staff exceptional

to use pool with our kids but had to leave due to numerous african american young teenagers playing football, jumping in

wifi connection was flaky all the time (laptop got disconnected every 3-5mins) (-)wifi was poor (+) the wifi was included, and the gym was functional enough for a quick workout (-) the free wifi did not work well in my room (+)free wifi. (-)wifi wasn't working for a day and the sheets were very dirty

the location and the breakfast was wonderful.

from the front desk to the valet to the bar tender to the cleaning staff

the desk staff was also in charge of breakfast

dinner stayed open late and had a gym

i requested early check in and it was honored

the bar in the lobby is very nice although i did not get the chance to try it out

unique stylish property without the upscale price. loved the weekend pop up bar and it’s staff

such a beatiful bar in the lobby area. would have been so nice to order a coffee there.

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

particularly a the bar for drinks at night, and for breakfast in the morning

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

i did get food from the bar one evening, but i was not impressed

the breakfast items on the buffet were not refilled even though there was a half hour of breakfast

everything! beautiful! professional! pool! breakfast! location! staff!

it is huge. it has a kitchen, living room, bedroom and bathroom. all updated to new furnishings

didn’t use the pool or gym but did peek in and both look good

the pool was nice but not heated

the room cost was low (more money to spend on the kids) but it was quiet, comfortable, clean and relaxing (exactly what we needed after 3 days of

we had to go to the gym for water

pool looked great but there were no towels so we couldn't actually use the pool

the hotel welcomed a jr hockey league or soccer league and the kids were just out of control

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

was eh did order room service and dined at the restaurant the morning of check out due to convenience

room service was also provided in to-go packaging

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

we checked in no one told us there would be no room service

cold pool in the early morning.

the workers at the bar were wonderful, too

laundry facility was broken

boys 3&5 were excited for the pool

no pool, no gym, no laundry, even the

from the front desk, to the shuttle driver, to the restaurant staff, even the security

beware~the woman that works the bar (jamie dark black hair) is very edgy

the shuttle was excellent. staff very friendly.

free shuttle

resturant and bar close early

i was in town for a race and were very amendable to late check out

the fitness room was unbearably hot

everything you would need, the entire place was clean and updated, the beds were comfortable, the breakfast was really good, the location was nice and close to everything we wanted to do

comfortable, clean, friendly, breakfast was good

breakfast workers could have been a little friendlier and have kept the area a little more tidy

i could not use their wifi

only issue i encountered was connecting to wifi.

room with comfortable bed and free wifi

i m beside the gym

the staff were extremely friendly. the 2 lady s working the bar were amazing and sweet.

i could hear the laundry room in the evening

our room was very quiet. i really liked the big shower,and the kitchen was nice.

ideal location, the room setup with the mini kitchen was perfect, the staff was very friendly, and the complementary breakfast was better than

the breakfast had options and the location

friendly staff. good and tasty breakfast. nice gym and pool. shatels to town. warmly reccomend.

pool was closed

the room was spacious and had a kitchen. the bathroom was bright and spa-like.

included good breakfast

breakfast was probably a little better than some others we've had in hotels in the us, but still

the breakfast was really good with lots of variety, and as a vegetarian i always had plenty of options

it was clean, the staff was helpful, and the breakfast was free and

hotel was great! clean rooms and friendly staff. it was nice having free breakfast each morning.

only suggestion i would make is 6-9 breakfast on a sunday morning is a little early

clean, great breakfast, good location!

awesome breakfast

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

breakfast and coffee were great.

the breakfast was the best i've ever had at a hotel - even better than embassy suites

it was very clean and quiet. the free breakfast was great.

staff clean rooms and breakfast every morning,good

nice breakfast selection

cleanliness and breakfast

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

that there was an option to accommodate two kids - the bunk beds

nice location & the roof top bar was so convenient

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

nice bar in the lobby

our three kids were disappointed

water in halls and elevators from pool loud kids

very clean great breakfast great great staff

the breakfast there is also good for a free hotel breakfast

not many options for breakfast.

expensive parking in their lot but i was able to street park for free. wifi was pretty slow.

loud neighbors the flooding toilet and the wifi didn t work my entire stay my key kept

free wifi, and good breakfast

hot water didn't work there wasn't wifi on the 6th floor also the pool was not closed down there's supposed to be free breakfast which

the wifi did not work correctly

well appointed suite, with comfortable bed, shower, all amenities. on site gym is helpful.

loved the pool and spa

we enjoyed the bar and even more the court yard

staff was extremely helpful, the rooms were clean, and the first floor bar area is a good place to have meals and get work done

the swimming pool looked very nice

yes. the breakfast was terrible. no breakfast meat. potatoes were over cooked.

people friendly, clean and breakfast included.

friendly staff, gorgeous rooms, super clean and the breakfast was delish

staff allowed us late check out without hassle, that was huge

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well lit parking, great room air conditioning, plenty of hot

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries, bread, eggs and coffee or tea

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when i went back to michigan from

we did not see any breakfast. the location was nor bad, not the best.

there were snacks available at all times and all you would need for a healthy breakfast

the breakfast options provided for the morning were great, and the coffee was excellent

i was shocked there were eggs and sausage for breakfast! it was terrific!

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

offer good choices for the complimentary breakfast

staff was great breakfast was even better

great location, clean rooms nice staff decent free breakfast, fair price.

we’re going to give my kids two plastic cups no lids to ride to the 18th and 21st floor

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

very old building- built in 60-run down and gym was poor

i liked the spa tub and how clean the room was.

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

spacious rooms with kitchenette

clean room & allowed my early check in. coming from california, i really appreciate that.

a kitchen in room

nice big room with kitchen

the location, quietness of the room, tv channels and services provided (breakfast, laundry).

we had no light bulbs in our kitchen area

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

let me have a late check out

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great

free breakfast, friendly staff, mail services, work out room, and happy hour for guests.

the best was comfy the kids and i enjoyed the pool

suites are great because they have a full kitchen: regular sized fridge with microwave and a dishwasher

breakfast was great

limited bar hours and no

they took care of the noisy kids, as soon as we called

we did not use the pool or fitness facilities but they looked great

breakfast was great kids able to serve themselves

they should have towed the non-ev that was blocking the second ev charger spot.

trying to use pool area the one night, we went down about 8 pm and there was a family with small kids in the hot tub we went back down about 11 and they were still there

the room was comfortable and modern as well as excellent wifi connection

it was just the wifi connection that was the downfall

wifi

a bar or restaurant

the pool was great for the kids and the staff at the front desk was great

gym and common areas were not as clean as i would expect

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

great location, helpful staff, good gym, comfortable and clean.

i love the fact the the gym have to be key access only and the building as well

the gym was great , nice to have microwave on the floor.

we received early check in and an upgrade at no charge

i just loved everything over there, the breakfast was really good and the pool we loved it.

large rooms, clean great quality with free drinks and breakfast.

pool was clean

the kids loved the popcorn, drinks, breakfast and evening snacks

nice hotel, had a large bar and restaurant inside

great location, gym.

we were in town for a cheerleading competition at the convention center, our kids did not compete until very late the evening we were checking out and the hotel was so generous

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped and also very clean)

we even left early before breakfast the staff person that morning gave us a couple muffins to go

in bed i wouldn't have heard much of that noise either and we were on the 1st floor next to the pool

great free breakfast too

we slept through breakfast so not able to evaluate that part of stay but the coffee tea cocoa stand avail all the

good size comfortable room no traffic noise my side , adequate clean pool

breakfast was fair.

i was able to work on my laptop with very good wifi and that was wonderful

rooms were clean and large, had a tv & wifi

good wifi, decent room receptionist is ok, but not the rest.

room service facilities could have been improved a lot

did not provide breakfast every morning

the breakfast was included and by far the best breakfast and value

restaurant is close by on the 5th floor, along side the gym which is very clean

you can work out in your room or in the awesome gym

the fact that the bar closes a lil early

the location, the friendliness of the staff, the cleanliness, and the in-room gym equipment, all warrant my giving it a 10 star

the restaurant and bar at the hotel was a pleasant surprise

gym can be updated

the waterfront view from our room, the comfy mattress, beddings, thick towels, the rooftop and gym

gym was decent

lounge/bar was cool and restaurant in the old gymnasium was interesting

it was quiet and my kids were able to go between 3 rooms

breakfast could use some improvement, but it was ok

friendly staff, comfy beds, big shower, breakfast

i wish i had stayed longer so i could've had a chance to use the gym but it looked well equipped

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

the desk staff, valet, and breakfast staff were great

the breakfast area could be moved into a separate room or area

great breakfast in the morning and the 2 employees we dealt with were amazing

and in the morning following our stay she was more than hospitable with serving us breakfast

hotel employee was great in the morning i was running a little late to the breakfast and she had taken down most of it and she was pulling stuff back out for me

they have breakfast in the morning

your manager. she was awesome. and the breakfast was the best.

close to where we were staying. allowed early check in

great breakfast. staff was helpful and attentive to our needs.

i got a chocolate milk from the breakfast to take in the car

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

small but nice gym

friendly staff. onsite parking. gym and pool onsite. rooftop deck.

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

we didn't get to enjoy breakfast because we checked out before it opened

breakfast was good and nice to ha be a couple of warm items we really enjoyed the shuttle van to

we did not have a mini bar in our room

pop up bar was great and the staff was super friendly

dark room, small, bar limited, no room service, no info in room bout services.

birthday, but didn't get any replies besides the first message

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

loved the early check in and really appreciate the 12pm check out

we traveled from san fransisco and arrived super early

great central location. bar is not open during week days.

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

the location was great! the fitness room and the restaurant were great!

we were close to lots of attractions ( pnc park, acrisure stadium, stage a&e)we were going to the casino, and the hotel provided a free shuttle to and from

was lovely, the shuttle was great, surprised by the cute little gym and breakfast services

a few great spots to eat but there were a lot of addicts in the area it was close to pnc park the casino and downtown my daughter graduated from pitt and moved downtown so it was a great location

the accommodations felt super luxe, the breakfast was delicious, gym was surprisingly well appointed, and although we did not use it that night the little bar area

grab and go breakfast was warm and ready on time with delicious house-made ham and cheese croissant, fresh

nice restaurant downstairs. quiet room. good wifi.

the free wifi was not working the entire stay.

was great, the staff was excellent and knowledgeable, the rooms were clean and comfortable, wifi signal was strong, restaurant, bar, and coffee bar in-house were

wifi was in and out the whole time

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

to get to the restaurants and casino even without a shuttle

the to go breakfast

the gym and pool were perfect for our family

the indoor pool, the friendly staff, and the breakfast!

friendly, helpful staff. spacious and clean room. good breakfast offerings.

big room, comfy bed. wifi was easy access. great breakfast

had to pay for wifi for every device.

couldn't connect to wifi

wifi is not properly working on the first night, called reception and got a phone number for it,

the free breakfast and wifi are great

chair were comfortable - nice views out of the windows - close to activities and food markets - wifi was strong and

the wifi did not work

wifi didn t work the majority of the time

a safety hazard a check-in problem led to wifi access

very poor wifi there was a hotel crash ...

i was right next to the ice maker, elevator and the gym, and the view was terrible

location can not be beat - restaurants, stadiums, casino and sites to visit all within walking distance

the coffee bar could use improvement though as the standard dispenser barely has room for the cups

best location. can walk right to bars and restaurants. small bar at hotel was perfect

also the gym had no weights just a few machines

only thing that we didn't like was there was a fire in the kitchen and we had to evacuate in our

the gym area was decent but equipment was sticky and gross- yoga mats desperately need to be replaced

rooms were so clean huge beds and bathrooms kitchen was amazing

loved the room set up with the kitchen and the sofa bed

wish you had more options for breakfast

loved the landscaping and loved our room had a full kitchen

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini muffins and cinnamon rolls)

i only had coffee, juice and fruit for breakfast; it was ok; the location is fantastic

the complimentary breakfast was cheap and nothing i could eat.

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini

breakfast was as expected for the price of the room, very limited.

breakfast was not good only had waffles toat cereal juice yogurt and coffee so i went next door and

the air conditioner worked great, and the pool was clean

less than 10 minutes to upmc montefiore and rivers casino

also, we came back from casino at 1:30am and a prostitute was trying to pick up men in the parking lot

all electrical sockets don’t work no hot breakfast

small fitness room

the breakfast impressed us both

hotel was fancy, it had a fancy feel and look to it, plus they had a laundry area and an indoor pool which is always a

if i took the kids out to

great place to stay the kids enjoyed

laundry

clean, friendly stuff and good breakfast

pool is tiny

swimming pool, gym, location and coffee maker.

especially the breakfast

the staff in the morning was nice and let me do a late check out.

it was a place to sleep and they don't charge pet fees.

left within a hour of checking in to find a better place for my kids

2 towels in room for 3 kids n 2 adults

was good for a night away from the kids

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

excellent breakfast and competent, helpful staff.

i did not know the pool was closed because of covid my grandkids were dissappointed.

the pool was closed.

pool and fitness shutdown along with a brown bag breakfast that was not disclosed when booking

the pull out sofa bed was worse than sleeping on the floor, but would be ok for kids.

gym was also clean and included all basic training devices

if pool was open

breakfast was very good and hotel room was spacious.

staff really nice, hotel was convenient to train and breakfast was great.

i know we are still going through a pandemic but i wish the pool was open.

bathroom towels were kids towels and only got two because the did clean room the next day

no indoor pool, sock found under bed

only 2 handicapped parking spaces, need more! kids running in the hall after 11pm.

pool still closed, blaming covid, which is absolutely ridiculous

gym small but sufficiently maintained

rooms where very large, lots of parking, good breakfast and nice weight room.

the virus shut down the pool half way thru our visit.

the temperature of the pool water was very chilly.

even with covid they had a full spread hot breakfast and not just grab n go

breakfast was excellent! we enjoyed the pool also.

was really disappointed that the bar and restaurant were closed those 2 things made me book my room there

close to the south hillsvillage mall, aaa and banks. has a swimming pool and athletic center.

great service. big room. great gym! everyone was extremely helpfu and friendly.

i wish breakfast was included in stay. bar prices were a tad high.

pool closed at 5 and pillows where so thick i couldn't use them because they hurt my neck and gave

staff very accommodating, gave us an early check in and helpful with getting around pittsburgh.

and the free breakfast could be a little more options

having a kitchen

breakfast is very minimal

loved my room and the facility ud83dudcafud83dudcafud83dudcafi loved the little kitchen areaud83dudcafud83dudcafud83dudcafthe whole room was excellent

comfortable bed , nice breakfast , and convenient bar / restaurant facility ,staff was

we enjoyed the bar inside the hotel for a nightcap.

sports bar was great and property is very close (walking distance) to major retailers (giant eagle) and

the breakfast was good

after arriving, eating at joe's/lou's lounge (by the way, the bar tender/waitress, was very nice); and settling in the room, showering and sleeping was wonderful

the exercise room and free laundry were a bonus

was a creepy old man trolling the swimming pool offering candy to the kids in the pool

the breakfast should be 7 am to 11 am everyday

breakfast was mediocre. the shower was filthy, hair in it and dust/dirt

the pool was also very nice

pool and outside deck

rolled in right at midnight with 2 exhausted kids and a husband and the computer switched and told the receptionist there were no rooms

loved the gym

the kids loved the pool

i said in previous review the kids would like the pool a little warmer but that is not of big concern

excellent breakfast. friendly manager.

a very good laundry room

the breakfast was amazing!!

breakfast was limited

friendly staff, clean, comfortable room, good breakfast with lots of choices.

monday leaving i put in for late check out at four

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

the late check out

laundry aide was appropriate location privacy provided wifi connection

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry took four hours to clean and dry

the laundry is very affordable and there are alot of great restaurants nearby

doors and guest laundry room

breakfast was not that great but there is an eat & park right next door

breakfast was minimal, just muffins, but it was fine for a place to stay briefly

i am not a huge breakfast fan, so the buffet met my expectations

breakfast was not that great. nothing hot.

breakfast could be out til 10 a

kids they like to bring their own food and snacks on a trip and the room did not have a microwave

early check in was very helpful

location, clean, spacious, digital key, good breakfast, friendly staff.

nice pool and outdoor deck/fire pit 5

gym, location, staff,breakfast and room, clean, and quiet

breakfast was good but hectic-so many kids

pool and spa were great and they allowed us 2 service dogs

clean, the staff was accommodating, the food was good and my granddaughter really enjoyed the pool which was also very clean and nice

the facilities like the gym are standard

free weekday dinner, drinks, pool, hot tub, workout room; all the amenities, cleanliness and cheerful staff you would expect

pool was not able to be used (maintenance)

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

the pool was very nice and our son had a lot of fun in it

i think that the pool should be open later and/or open sooner

the pool was closed the second day