free breakfast, no free wifi and no indoor pool

had issues with the wifi and door keys but this was a city wide power issue no fault of the hotel

the room was a nice room, outside of the wifi and counters not clean

no microwave the wifi was impossible to get on to get work done

location, trolley to casino was nice extra, free covered parking across the street was great

dry close to casino could walk over and not go outside

to have to wear a mask at the machines and not drink when you could drink without a mask at the bar area with no mask where everyone was closer together then at the machines

the place was absolutely gorgeous! very large gorgeous casino, hotel rooms were very spacious.

would love to come more often and try our luck at the casino, but the price is pretty steep, so we'll just have to save up for special occasions

the casino

cincinnati, one block from the casino

location was great since we were going to the hollywood casino

the proximity to the casino was great, and the room was large

location to our activities. many choices for breakfast. staff helpful and friendly

breakfast was great! hot breakfast was provided.

breakfast was great

loved hot breakfast

°less than an hour from ark encounter, creation museum, and newport aquarium °indoor heated pool

the pool was a bit small, but it was really nice and the kids had a lot of fun

the pool, work out room and hot breakfast in the morning.

facilities are clean, beds are comfy, pool well maintained and breakfast was hot

pool is way to cold

excellent location to restaurants and casino

my grandson enjoyed the pool

the breakfast was excellent

there was none available so we told the kids they ran out (

was a very comfortable stay, breakfast was very good

breakfast sandwich was really tasty

they even had rooms reserve time at the pool so we weren’t sharing with other families

very clean and great breakfast

the pool was closed

for one, the pool was closed the entire time which is disappointing to the kids who were super excited to swim

the chlorine level seemed a bit high in the pool...

) the boys loved the pool and breakfast

the breakfast was excellent with lots of options

my kids absolutely loved the breakfast

shuttle to the airport

room staff breakfast shuttle were all excellent.

didn't have a shuttle to and from then airport so it cost us a total of $35 to and from using a taxi

well maintained and close to the airport and provided shuttle service.

the room was great, i opted for the spa tub and it was useful after the long days.

the pool was super cold

spa tub was weak

breakfast was beyond what most other hotels offer

we paid for the spa tub room and the tub was great however the jets didn’t work

the rooms are very clean and breakfast is actually very good

breakfast was phenomenal

breakfast - was there at 8:40am and no attendant around

i was given a discount on the pet fee & my extra day was given to me at the original rate i booked & no pet fee

pool wasn't up and running. no variety for breakfast.

large clean comfortable rooms. nice flat screen tv. plenty of channels. breakfast was great!!!!!

were not stocked in the pool nor the fitness center, but once requested, the staff was efficient about getting us some

fitness center wasn't full of equipment, but what was there was in good condition

the pool could have been bigger.

the pool was a bit small but my son enjoyed it.

early morning desk clerk didn't even acknowledge us when we came down and had to ask twice if the shuttle was coming on schedule

airport shuttle spot on with an acre continental

there were many things to do in the hotel it self. it was very clean. breakfast was good.

the complementary coffee and 24 hour gym are great things to have

staff contemporary feel shuttle cleanliness free breakfast

has nice pool and hot tub

room layout room sizes breakfast dinner pool

the amount of chlorine in the pool

the rooms were clean, the shower was great, and the breakfast was amazing!

we always enjoy the pool and breakfast was excellent.

amazing staff, clean property, and excellent breakfast

breakfast was great! lots of options!

on-call hotel shuttle service to and from cvg is good

the room was very nice and the breakfast was great

breakfast had a great selection

the fitness area had good spacing and lots of options

it was clean the staff was great breakfast was hot and good choices

the indoor pool

clean, bed was extra comfortable, pool was nice, pet friendly

great breakfast, free laundry, very nice staff

the studio apartment with kitchenette

i liked most the ability to have two separate areas, a bedroom and a living room/kitchen.

the breakfast was delicious the cleanliness of the place

the hot breakfast and service with a smile always

the shuttle driver was a bit gruff.

extremely clean, staff was friendly, nice breakfast, safe area.

gym and good location

everything was good, wish the pool could have been open.

you also stated there was a pool and to our disappointment it was closed

bacon would have been nice on the continental breakfast.

the 6 grand-kids loved the pool

indoor pool

dident get breakfast

family loved the breakfast, the beds were very comfortable, the young guy at the front desk could not have been more

breakfast is as good, pool was war, outdoor smoking was clean

the kids loved the pool

awesome staff super clean and nice rooms. amazing breakfast spread

the girl that was working the desk was very friendly. room was nice and clean. pool was nice

the room was spacious and the kitchen was more than adequate for an overnight stay.

indoor pool was warm

lowest cost long-term car parking, with reliable airport shuttle

location and shuttle to airport. nice, clean, comfortable room. friendly staff.

to airport with free shuttle

great breakfast buffet with hot eggs & sausage

“continental “ breakfast was ok.

the pool and hot tub were nice

great breakfast

the food was awesome and the pool was a huge hit with my children

pool opened at 5am

hotel was very busy. lots of kids running around so a little noisy in hall ways

shuttle was prompt

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

close to airport and my business venue a free shuttle that helped

the gym is amazing, love it

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

the breakfast was fine.

the pool cut up my kids feet

we didn’t make it early enough for the pool but i’m sure we will come back again

the ladies who ran the breakfast

very friendly staff, cl e an room, great breakfast

kids loved the pool

we had our large family and our dog, got a suite with two queens, a pullout, and a kitchenette, and we were very comfortable and everything was very clean

the pool was closed for one whole day.

the breakfast was delicious and convenient

is huge big with old school kitchen area with real dishes and real glass big refrigerator dish washer and many more all room

breakfast wasn't all that good

the staff was friendly and helpful. it was clean great breakfast.

next door is an awesome paved trail for golf carts around a pretty pond with geese

they didn’t have essentials , no fruit , no eggs , no oatmeal … kids were running down the hallways

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn't

loved the hot breakfast as well

and the staff could not have been more accommodating and friendly - checkin, checkout and the shuttle driver, all 10/10

full kitchen with a full size fridge, microwave, stovetop and all silverware/dishes, which would be

friendly staff, great breakfast and good location and amenities.

cleanliness, newness, kitchen, breakfast

pool was small but kids will always have fun with water.

amazing breakfast / very clean /friendly staff / location

pool could be warmer.

note on site states shuttle, but there is none at the time due to short staffing

, love the different layout , great ac , beds nice and comfy , no pets, extra snacks if kids get hungry, love the desk area , we are on a medical trip for my special needs son to cincy

clean & close to casino

the breakfast

liked the little gym

the staff very friendly. lady who does breakfast is very good.

breakfast was very nice and staff was very friendly and helpful

almost a full size fridge and freezer with counter space and kitchen sink

clean, comfortable, and the breakfast was phenomenal.

close to the highway. staff was friendly. room was clean. hot breakfast.

it’s not my complaint but my son is requesting an indoor pool lol

hot breakfast and pool staff was super friendly

someone was working out in gym with music on at bedtime

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

pool was closed, even though it was outdoor and the weather was perfect

close to the airport, great staff, and easy shuttle run in the morning.

very clean, nice warm pool

the main reason we booked this specific hotel was because they had an outdoor pool

i called hotel and shuttle was right over to pick me up

staff were very friendly and helpful from anna at the front desk to joann who was handling the breakfast buffet

very nice staff. kids loved the pool. everything was clean

shuttle service.

airport shuttle was excellent

was quiet but walking distance to restaurant, good breakfast choices, friendly staff, excellent shuttle services

the elliptical in the gym was brand new

the pool was refreshing after a long day of flying and driving

breakfast was good

the room was very clean and the breakfast was delicious.

nice to have a working kitchen.

big rooms and kitchenette

the room is big, kitchen is good, very nice staff

very clean close to attractions personalized kitchen good value for the money

hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

the kids had an amazing time

pool was a bit cold for the kids.

the breakfast was just basic. no fruits and other alternatives available.

was shut off in the morning with no warning and had 2 kids with cup cake mess to get ready for the museum

room was clean and comfortable. staff were friendly. breakfast was good!

have like a few hot foods for breakfast

literally everything within five min of property (airport, casino, stores, restaurants

the full kitchen in my room lets me easily prepare wonderful vegetarian meals and dine comfortably at the

nice full kitchen

more options for breakfast!

it would be nice to have a full breakfast-eggs, meat, juice, tea etc

room was nice and very clean the bed was very comfortable and it was nice having the kitchen

didn't think much of the breakfast, but i am not a breakfast person anyway i found it to be very quiet considering how close

they have a mini kitchen

wife and i, breakfast ( coffee, muffins and oatmeal) was a plus since we have a stove and small kitchen in room , we like king beds better but queen did the job

pool out of order.

breakfast was waffles and muffins.... everything was fine... location, cleanliness, value

beds were clean and comfortable. pool condition and cleanliness was good.

that it was too early to make use of the pool.

no breakfast

our shuttle driver was a great ambassador for your brand as well

decor was nice, parking was easy, room set up was functional

no pool

location and shuttle to/from the airport

not able to have shuttle available

breakfast was a sack of goodies

breakfast room was big enough to allow all six of us family members, in three rooms, to have

i waited 3 days to do laundry and that was going to check every 30 minutes or so until i finally gave up because there

that the room didn't connect and we was across from each other. we were staying with kids.

small gym and guest laundry

the parking, laundry and staff

no breakfast because of covid decent daily price stupid pet

i love the pool, breakfast was awesome.

staff, breakfast, indoor pool

excellent stay. staff, breakfast rooms are awesome.

room, the staff and the delicious breakfast in the morning were all very much to our liking

the night was quiet in the morning there was breakfast hot coffee, i would definitely check in this hotel if i were you

good staff and it was clean . guest laundry

travel with our dogs and appreciate no additional pet fee

zero pet fee

pool was out of order

breakfast was great, location was good close to creation and the ark

breakfast was okay they had ran out of some of the food and kids were working to help refill the

breakfast area was very clean

i also loved the breakfast, they were different for the two days we were there which is great and they were both

was different themes of the room, there was an inside pool, & hot tun & arcade room in the pool & there was a jacuzzi in the hotel room

the pool and hot tub are clean and temperature controlled

the pool area was really nice the kids loved it .

rooms were nice and the pool was great

the pool area is awesome and the hot tub was above board

make sure if you have younger kids to keep them close

beautiful hotel kitchen and bar till midnight pool and hot tub till 10 rooms were great

the pool was clean

wonderful breakfast with several delicious options

wasn't a grab bar for the toilet to be able to get back up

i love that they had a pool and a gym when i booked the facility i completely forgot about it, and i wish i have had the chance to

good coffee, decent breakfast, bed comfortable, clean bathroom, clean towels, quiet

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up

i like the cleanliness of the room, especially the pillows and the breakfast.

swimming pool and gym facilities

entrance stairs hallway need a facelift. no bag for laundry.

of new paint but it doesn't cover bugs, bad carpentry laundry facilities out of order and the breakfast was cold only except for toast

the staff is very helpful and they were friendly. the breakfast was very nice and filling.

i was only there overnight for a few hours and did not eat breakfast.

breakfast could have been better

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

staff was great with helping me access wifi on both my phone and ipad

the wifi somehow logged in to my phone and my accounts were hacked

thin and we were placed next to someone, even though there were few guests staying at the hotel, wifi is terrible

ended up using cell service instead of wifi), toilet was loud and made a

pool area was just so so

there were little seats at the breakfast place.

complimentary breakfast was very good. rooms were clean and comfortable. late check out.

nice pool and hot tub

variety of breakfast options, clean rooms

the pool and hot tub were great, the kids loved it.

no pet fee

laundry staff and housekeeping needs to pay attention to the sheets and coverings for the beds

would not take kids there

didn't like the laundry room or the bathroom in my hotel room

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

no pool

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the room had a kitchen to cook n a nice refrigerator to keep everything cool

the pool was excellent and our room was so cozy and provided everything we could possibly

the room was clean and had a nice kitchen with a large refrigerator

rooms with the pool table, mini home theater and bar area were a nice added bonus for the kids

the pool was great ud83dudc4d good coffee and good breakfast

we really loved the bar area

lobby bar and comfortable spacious room.

great bar and restaurant on site

information about the lobby bar opening hours on the website is incorrect

room was very comfy - really nice bed and the bar area was fun after a long day of work

free wifi and complementary breakfast were much appreciated

it was super clean. we had the pool to ourselves. the breakfast & coffee was great!

pool was closed and we were not made aware before stay. we had some very disappointed kids :(

breakfast good, location great for campus visit but it's on busy street

30in the morning, the desk reception were very nice, i did not see the gym, nice clean hotel was very impressed would stay

wasn't nothing open around there! no fault of the hotel. couldn't access the wifi.

i didn t use the wifi but i left with bedbug bites

was no hot water, no wifi, was told there was no room service when we were told that there was room service when we

no hot water and wifi was rubbish

wifi wasnt the greatest either, it kept skipping every few minutes

they also gave me a late check out of 1 pm which was amazing

delicious breakfast and great location

breakfast was good, staff was phenomenal, valet was phenomenal

the gym had decent equipment

very clean, great breakfast and the staff was polite and courteous!

the location was amazing, breakfast was top notch and i got a really good deal price wise.

breakfast was very good the gentleman serving was very hospitable and pleasant rooms were spacious

the bar was not open on a friday night

it had a full kitchen, nice size living room, big bathroom, and a huge bedroom

the kitchen and bathroom were very spacious and i have never seen a kitchen with a dishwasher, 2 burner

inoperable wifi 2

wifi out of service

didn t even know about wifi

wifi internet was extremely spotty and rarely worked which was disappointing and made working

was uncomfortable, wifi cost extra and was terribly slow

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

they don't have a bar and don't sell any beer.

food was just bar food and very mediocre

we had a great time at bar and the bartender was fantastic

friendly staff, well equipped rooms and flying wifi less than 5 minute walk from riverfront

slow wifi outdated fitness center

loved that had a spa and bar. beds were so comfortable. loved the nice big bathroom

i like the art theme and i liked that the gym and restaurant were available.

funky phone system, very hard to place a room service order

wifi should be included, and the valet is pricey.

what happened to free wifi

wifi should be free in the rooms.

paid wifi, busy valet line.

wifi was solid

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

nice pool, close to zoo

friendly staff, good breakfast, good location

i noticed the gym had a very strong rubber smell which was unfortunate

i didn’t use fitness room but i used the pool

the indoor pool was small.

the phelps bar was closed!

no room service

over charger , paid for parking that was not mentioned. no room service.

the bar and restaurant had amazing food and super friendly and accommodating staff

the rooftop bar steals the show and is highly recommended for adults that need a night out alone

appreciated the complimentary breakfast for two our first stay as well as the complimentary shuttle to get to/from nearby spaces

roof deck, staff lobby bar bartender all amazing.

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

very hospitable. i enjoyed every minute from the valet to room service

friendly and helpful staff, which included the valet, front desk, bar tenders

it was brights and colorful especially for kids

in the lobby area, fiona's bar is great for an evening drink and simple meal, and poindexter's serves an ok breakfast

there needs to be something for kid's to do like a swimming pool or jungle gym

we enjoyed the bar food/drinks, they were surely overpriced ($12 for 2 soft pretzels) - keep this in mind and

no microwave or coffee pot, kids would of loved a pool

no cold water in faucet hair around kitchen area drain in bath sink broke floors dirty

breakfast was good and well stocked

liked that it had a mini kitchen with a nice an clean refrigerator

always fresh lemon water and coffee, the staff was amazing, the bed was super comfortable, and breakfast was included

the breakfast was good

the free breakfast had a good variety and the facility included a pool and gym although i didn't use either

after breakfast was over, the lady cleaning up still got me a glass of milk i wanted

usually when i travel there is no pool or it’s closed

small pool, could improve hot breakfast food quality.

it was new, clean; we liked the pool and gym

very clean, big rooms. staff was friendly and the breakfast was great.

breakfast was very good

rooms were great, the breakfast was good and the staff was friendly.

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

the price at the laundry very

free breakfast was great value

no pool or hot tub to relax in

would have liked a pool, and parking lot was small. also neighborhood you could hear every noise

have a vending machine with drinks in it, and i didn’t like that they don’t have a swimming pool or hot tub

breakfast was great! services were perfect !

garbage bags unavailable for trash in kitchenette

the kitchen area went perfect with the moet and remy

our room 701 was large and livable. a suite. the breakfast was amazing.

the hotel room felt like a little apartment; spacious, clean, nice kitchen and awesome shower head

the rooms are large, comfortable, and have plenty of conveniences, like the near-full-size kitchen, great desk/work area, plentiful shelves and drawers, and even well-placed hooks

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was out of order

pool a little small but fun. wifi didn't work well in our room.

but the downside was the pool was too cold

the pool was on the small side and was a max depth of 4 feet deep

efficient front desk staff. nice pool. clean great breakfast.

efficient front desk staff. nice pool. clean great breakfast.

this hotel is clean, quiet & has an indoor pool with a small fitness center

breakfast

no breakfast served

only reason we booked that hotel was to enjoy the pool and it was closed that day

breakfast cleanliness kindness

no hot tub or pool

comfortable room and good breakfast

pool was nice

the breakfast.

easy access, very clean, complimentary breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

didn't have the complimentary breakfast so can't comment on that

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating