no pet fee

had a wonderful breakfast and a nice swimming pool and exercise room

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

breakfast had alot of choices and was delicious

think of anything , it was convenient location ( we went to the arc) the staff was friendly, the breakfast was very good , and most importantly it was very clean

there were little seats at the breakfast place.

breakfast was very good

laundry dryer was thumping against the wall

clean, quiet. variety of foods for breakfast.

room was next to laundry room with cursing employees entering my room without knocking

the staff is very helpful and they were friendly. the breakfast was very nice and filling.

ended up using cell service instead of wifi), toilet was loud and made a

thin and we were placed next to someone, even though there were few guests staying at the hotel, wifi is terrible

the wifi somehow logged in to my phone and my accounts were hacked

staff was great with helping me access wifi on both my phone and ipad

so clean and i was happy that there s not a lot of people hanging in the parking lot who weren t guests

of kids in the hot tub

the hotel not only has the wonderful amenities that are drury's standard, they have a lovely bar and restaurant in the hotel

kitchen and bar had horrible quality food at high prices

complementary dinner and breakfast. in shower toiletries. decor

night for swimming and being in the hot tub because we were unable to use it due to the amount of kids in there

everything, good experience, love my spa in my room aswell.

thing i didn’t like was the smoking rooms were in a different building than the pool, but oh well we still have an amazing time

the bed was very comfortable and the spa was awesome

the pool and the heart shaped spa tub in the room

much chlorine in the pool

the parking, laundry and staff

no breakfast because of covid decent daily price stupid pet

was fine only disappoint i like to use the physical fitness machines and most were out of order please get new treadmill would b

room is great, free breakfast every morning!!

i love the pool, breakfast was awesome.

not enough breakfast

the night was quiet in the morning there was breakfast hot coffee, i would definitely check in this hotel if i were you

almost a full size fridge and freezer with counter space and kitchen sink

it’s not my complaint but my son is requesting an indoor pool lol

the small pool was clean, very nice breakfast from biscuits/ gray to cereal, it was a nice breakfast

hot breakfast and pool staff was super friendly

my rooms have been clean; and there is a variety on the hot breakfast that is offered

clean, quiet room and great breakfast

the room we were given was next to the laundry room and the staff was doing laundry all night

how clean the rooms was and the down stairs area where they did their breakfast..

the breakfast is great

spacious rooms, near everything, and friendly staff, breakfast is a joke, but other than the breakfast lady being a super old grouch, this place is

next door is an awesome paved trail for golf carts around a pretty pond with geese

updated and clean rooms with comfortable beds and nice little kitchen

are so specious, liked new built in cabinets and small nice kitchen , that provided enough space for clothe for 5 people in the room, rooms and halls are very

the indoor pool was a great way to burn some energy, and the staff was always very friendly and helpful

bed smell from laundry in fitness room, seems ventilation system not working properly

i was able to prepare some meals in the room, kids loved the pool and had plenty of room to sleep

convenient location right off the interstate and free parking is great

no pool

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

location and shuttle to/from the airport

our shuttle driver was a great ambassador for your brand as well

wish they had an indoor pool though

vending machines not overpriced, breakfast was great, pool was clean and well maintained

the bed was so comfortable that we overslept and missed breakfast all three mornings

great staff, offers breakfast, good looking rooms.

didn't like that breakfast wasn't served after 9:00 a

we went to the pool. it was closed, and dirty. bummer.

although the hotel was spotless, the pool water was green and murky, not very appealing.

it’s covid season so we didn’t expect much. was nice having breakfast sandwiches.

water in sink went down slowly, no swimming pool.

gym treadmill motor making sounds

breakfast was good me and my family liked it

clean , excellent decor, breakfast was well set up.

gym and good location

did not care for the breakfast, loved the hotel, location and staff was great!!

breakfast was okay, i know it would have been better if the covid-19 wasn’t going on.

no. because of covid 19, the pool was closed.

indoor pool

breakfast was good …. could’ve had some meats

the pool

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

good place for families with kids

the breakfast was just basic. no fruits and other alternatives available.

pool and hot tub

love the staff the breakfast n pool is always right temp just feel safe there.

breakfast was good, and i loved the location

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

pool had too much chlorine. caused a rash on my grandson

of the hyatt benefits were available: gym, pool, breakfast, decent rooms

the room was very clean and the breakfast was delicious.

clean nice staff and we got to kentucky early and they were kind enough to allow a early check in which meant a lot to us because we had

on-call hotel shuttle service to and from cvg is good

amazing staff, clean property, and excellent breakfast

the room was very nice and the breakfast was great

tried calling the front desk to find out the shuttle schedule (which ended up being consistently 45 min behind) couldn't get ahold of anyone and

shuttle returning to the airport in the morning the car could’ve been warmed up since i had made

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

very clean, nice warm pool

an airport shuttle was available for a very early flight

pool was closed, even though it was outdoor and the weather was perfect

very clean close to attractions personalized kitchen good value for the money

i love having a spacious kitchen

nice to have a working kitchen.

there was no real breakfast, but that maybe because there was a kitchen in each room.

hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

breakfast was delicious

room layout room sizes breakfast dinner pool

love the kitchen and the fact it had a bathtub for my kids

loved having a kitchen and separated bedroom

got a suite with a kitchen, but the toaster was falling apart and needed to be replaced

clean rooms. kitchenette.

we found dirty laundry sticking out from behind the dresser that should have easily been found it the room was

room was nice and very clean the bed was very comfortable and it was nice having the kitchen

the kitchen was a great benefit for our stay

light breakfast

grace was absolutely wonderful at the front desk and driving the shuttle.

the indoor pool was an added bonus

airport shuttle service was an excellent experience!

current restrictions, we were quite surprised to see all the facilities open (the pool and the gym)

early morning desk clerk didn't even acknowledge us when we came down and had to ask twice if the shuttle was coming on schedule

very nice staff. kids loved the pool. everything was clean

was friendly, breakfast was great

airport shuttle also very helpful

the pool was open clean

shuttle service.

great breakfast, free laundry, very nice staff

i even used the laundry services and found an employee cleaning the washing machines with a toothbrush

kitchen wasn't super well stocked but when i asked for thing i needed the staff got them for me

super clean, great amenities such as pool and continental breakfast, room was fabulous

laundry, breakfast was wonderful, room was super nice with everything we needed

the breakfast was great

wish the breakfast would have been more than just self serve

morning hot buffet breakfast was very nice to start the day with

clean & close to casino

breakfast buffet area is a little small

very nice hotel clean with updated rooms. breakfast was excellent with something for everyone.

was clean, bed very comfortable, breakfast delicious

looked nice but appeared to always be crowded and felt rather uncomfortable working out in the gym with people starring from the pool a distraction

the pool was too small and the water was very cloudy

great if you have kids

laundry facility on site

i liked the size of the room, along with the full kitchen. it was nice to have a real room key.

full kitchen to cook!

traveling with kids this hotel is highly recommended from us

privacy and quiet. pizza on wednesdays. laundry area is neat and clean.

suite had the best kitchen layout with sophisticated storage system

building is renovated and modern with a mini kitchen

the pool is a little small but the kids liked it

breakfast options were limited.

cleanliness, newness, kitchen, breakfast

travel with our dogs and appreciate no additional pet fee

zero pet fee

good staff and it was clean . guest laundry

we loved the pool hours and kids had so much fun

the breakfast was very good

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up the good work

pool and gym were both open early and late

wasn't heated and exhaust fans were very loud, room was dirty, poor quality breakfast, gym was closed (supposed to be 24 hrs), general upkeep of the hotel was lacking

breakfast was okay. i would like the full breakfast back open, hot options.

pool closed

out our window the pool looked a nasty green, totally grossing out my kids

was okay they had ran out of some of the food and kids were working to help refill the bar

good breakfast

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

the pool was filled salt water which the kids did not like, and there was no hot tub

we checked in the kids and i wanted to hit the pool and get cooled off but was closed off during our entire 3 day

the pool was great how they limit how many people can be there at once

it was clean, quiet, and a very good breakfast

late pool hours

the pool was clean and comfortable

clean rooms, good breakfast, friendly staff. i love it here

clean friendly affordable breakfast

clean friendly affordable great breakfast wifi cable

clean affordable friendly staff. great breakfast waffles cereal bagels juice coffee

airport shuttle runs 24 hrs so very convenient

the shuttle to the airport deal is awesome to have, super convenient and great

did not have time for breakfast. i caught the airport shuttle at 6:30.

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

very friendly staff and free of charge shuttle to the airport

kitchen included a microwave, full-sized refrigerator, dishwasher, sink with dish washing detergent

airport shuttle

rooms with full kitchens

shuttle to airport

the hot breakfast and service with a smile always

the kids took water bottles and threw them in the pool to play with

my children also loved the fountain and seating around it, as well as the pool and gym

breakfast looked delicious and was served hot

breakfast was good

the shuttle driver was a good driver and very helpful and friendly

nice clean room and beautiful breakfast/lounge area

the gym was closed, and loaded with materials

was very clean, they pool was nice

provided no usb ports for charging breakfast is very minimalistic and didn’t taste good gym is small with not much equipment pool is small i asked the front desk to bring an extra bed

we were taking luggage to my car, then coming in for a breakfast bag and to checkout

had two adults and four kids so we needed the room with two beds and a pull out sofa

clean comfortable shuttle service good

is a truck driver, and the manager was helpful in showing him where to park his 18 wheeler

clean rooms, had good laundry facilities

michael held a room for her and her kids until we got there and was more than accommodating

the pool was open, thank goodness

a little more gym equipment would be nice, but it was a good space and functional.

new facility. opened dec. 2017. very nice. quality breakfast.

pool was cold, the temperature in the shower wasn’t great (either too hot or too cold), i

also, i am always looking for vegan options for breakfast, and this hotel was better than many in that regard, but most of the food was not vegan

no swimming pool

breakfast was great. everything was wonderful

was paying for 4 rooms for my kids

wished it had a pool.

breakfast had eggs, sausage, waffles, fruit, etc

the staff,breakfast,early check in accomodation, the condition of the room were excellent.

clean, dest staff went above and beyond, breakfast was good with a lot of options including eggs, sausage, waffles, oatmeal, cereal,

great place good breakfast

anything that we didn't like the only thing i could say maybe is if you had pancakes or toast for breakfast with everything else but other than that like i said nothing we didn't

breakfast was ok not great

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

no laundry bag in room

reasonable pet fee and room rates

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

cigarette smoke even though it's non smoking, someone was smoking marijuana and there were always kidsrunning

its not for kids friendly

gave me non activated key card for room, staff had kids playing in lobby and behind desk, staff not dressed professional, building was filthy, had

very filthy, not just rooms but parking lot

clean nice people can park truck near food restaurants

pool was warm and clean

great gym area with awesome, quiet treadmill and tons of weights

hotel was very clean and the breakfast selection was great

some of the equipment in the gym was broken.

clean rooms, comfortable bed and pillows, great buffet breakfast, awesome staff, clean pool

a nice spa room over the weekend

the room was very clean and comfortable i would definitely recommend this room with the jacuzzi spa to couples the room was very

the fitness center was very poor

spa tub

we paid for the spa tub room and the tub was great however the jets didn’t work

my kids absolutely loved the breakfast

and housekeeping entered our room and saw our clothes all over where we were separating it for laundry

hot breakfast, pool, laundry room, location is all excellent.

the gym was excellent

well maintained and close to the airport and provided shuttle service.

the chlorine level seemed a bit high in the pool...

the pool was nice, it even had stocked towels and was clean

pool was very nice

maybe heat the pool?? :)

the breakfast was excellent with lots of options

we were celebrating my daughters 14th birthday and miss betty made sure our room had the best wifi (essential to teens) our room was immaculate and cozy (-)wifi was slow and didn t like staff knocking on door at 935am wanting us to leave. (-)wifi service was very poor (-)the wifi sucks! (-) the best wifi connection around (-)wifi wouldn t work on the 17th floor, was told because of location of satellites or something on (-)the wifi parking fee luggage cart tire was flat. people smoking on balcony (-)balcony was very small, wifi sucks, over priced (+) wifi was good

soccer tournament going on ,way too many kids

even with covid, they still had bar and restaurants open and had room service unlike other restaurants that stopped offering extra amenities

beds were very comfortable and my kids really enjoyed the lights that changed colors on the outside of the building

the view and the pool

are vegan and although their restaurant didn't have many options, the service staff and kitchen team were all very accommodating

ck dinner) but neither of our sides were put through to the kitchen, and forgotten about

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

friendly staff, super clean, stylish interior, excellent food, well equipped modern gym

walked to paul brown stadium not to bad 30 min they need shuttle bus

the cute room with kitchen.

we liked having the kitchen area in our room.

the breakfast bar just had coffee,, no water or juice

free continental breakfast was like warm coffee and pre packaged mudfins

was absolutely thrilled to find that my pet room came with a full kitchen

the breakfast and chocolate covered strawberries were delicious

the breakfast room overlooking the back yard

the breakfast was yummy and we are trying one of their recipes today

gourmet breakfast was exceptional

the breakfast is absolutely delicious

pool was cold.

there was a singing competition and groups staying in the hotel and the bar and restaurant area were very lively on friday night but it was never loud in our room or an

24 hour fitness facility even though pool closed at 11pm

you had to go back up the elevator to the fitness room

i took my daughter to swim but there were like 25 screaming kids (kids old enough to know better) and hair floating everywhere

the room stank like mould and the wifi doesn't work in the bedroom

wifi was included but didn t work

the room stank like mould and the wifi doesn't work in the bedroom

bathroom floor had stains on tile, wifi is very week, and wasn t sure where the machine was

was cold, no wifi, pool was only 4ft, found out day after we had to pay 12 every time we left and came back when

room clean/ breakfast service still great although modified/ kids loved the pool

i liked that it had a gym, it was close to everything, and the free breakfast

breakfast could still be better but beyond that it is just an excellent excellent hotel and a

one highlight was the hotel gym has a peloton which i rarely see at even 4-5 star hotels - an excellent perk

the breakfast was awesome!

overall it was a nice experience and close to my daughters gymnastics meet

they said they had a gym

the location close to casino/price was good

other than the location(which wasn’t really a negative for us but not for someone with kids), everything was great

everything about it my kids slept well thanks

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

we had a great time at bar and the bartender was fantastic

food was just bar food and very mediocre

didn't get breakfast because no one was working at the breakfast bar and no food was available

we came with our kids so that was the only reason i would not go back if i had my kids

gym

but the kids had to problem with any of it

a lot of kids running around

no restaurant; no breakfast; bar closed too early.

wifi was free as standard - i get it as marriott club member, but not everyone who we traveled with

wifi was solid

wifi should be included, and the valet is pricey.

have to pay for wifi 13$ or 15$ a little bit more incentive for $300

wifi is not included.

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

fun and vibrant look! the bar area was very nice!

no hot water and wifi was rubbish

i didn t use the wifi but i left with bedbug bites

wifi wasnt the greatest either, it kept skipping every few minutes

was no hot water, no wifi, was told there was no room service when we were told that there was room service when we

wasn't nothing open around there! no fault of the hotel. couldn't access the wifi.

inoperable wifi 2

wifi internet was extremely spotty and rarely worked which was disappointing and made working

didn t even know about wifi

i chose a 4-star expecting access to food, drinks and wifi

free wifi

room was very comfy - really nice bed and the bar area was fun after a long day of work

excellent bar and restaurant

location, restaurant and bar on the bottom floor

lobby bar and comfortable spacious room.

information about the lobby bar opening hours on the website is incorrect

the gym had decent equipment

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

made breakfast a joy

free breakfast, good location, nice gym.

the morning for breakfast was outstanding

the lighting in the kitchen area could be brighter

early check in was appreciated. parking garage across the street.

the kitchen and bathroom were very spacious and i have never seen a kitchen with a dishwasher, 2 burner

loved your kitchen

i had no issues.. unfortunately the bar was not opened but we still didn't have no problem.

we were able to have early check in no questions asked

good location, polite associates, swimming pool for the kids to relax was a plus.

parking services is great but bit expensive the room cleen gym is good staff members are good

there’s a nice game room and small pool downstairs

stayed 2 nights including new year’s eve and the bar was closed by 10pm

friendly staff, well equipped rooms and flying wifi less than 5 minute walk from riverfront

slow wifi outdated fitness center

i couldn t find much info on room service before check in, i think a reminder that hours are limited would have been good

i like the art theme and i liked that the gym and restaurant were available.

entrance to the rooftop bar is outside...

the rooftop bar steals the show and is highly recommended for adults that need a night out alone

was amazing and we only stayed one night but from the valet and front desk to the bartender and breakfast staff all were wonderful

excellent hotel with amazing hot breakfast!!

reakfast was outstanding

loved the kitchen and amenities made it feel more like an apartment

very hospitable. i enjoyed every minute from the valet to room service

absolutely amazing service, very clean and updated facilities. awesome bar and restaurant!

polenta breakfast bowl was delicious!

there was an incredible rooftop bar and dining venue

roof deck, staff lobby bar bartender all amazing.

it was cleaning and had parking on spot. plus late check out times.

breakfast was a bit lacking in variety

the breakfast was nice

breakfast was okay but not many options.

the breakfast staff is a little unfriendly

to touists attraction allowed early check in room exit door in front of parking and able sit outside in camping

the breakfast was great

quite nicely priced pet friendly staff was very polite it's big free and very clean breakfast was good for two nights

were a lot of people but a small area for breakfast but everyone was considerate of one

were very nice and helpful, rooms are clean, breakfast has a good variety

and the free breakfast for our family is always a huge bonus

so sorry but the breakfast wasn't that great

nice pool and firepit

the kids didn’t mind tho

it was close and convenient to the ark. my kids loved the salt water pool.

very clean and had a great breakfast.

swimming pool closed needing repairs.

have stayed on the top floor then there would not have been any wild kids in the room above us

pool was closed for repair and looked like its been closed for quite awhile

if traveling with a family, this is a great value and a great place for the kids

they don’t have a big variety of breakfast items only due to covid-19

they need to have a full cocktail bar with some sort of outdoor patio to socialize with other guest

arrived early and the hotel allowed my friends and i to hang out in the bar area and relax, and play cards while we waited for the reds game to start

we asked to move our room twice due to a large party of kids that were there for a baseball event

we enjoyed everything. the rooms were clean. the pool was a nice size.

free wifi and complementary breakfast were much appreciated

laundry facilities available

it was super clean. we had the pool to ourselves. the breakfast & coffee was great!

the breakfast was really good and very clean

free wifi and complementary breakfast were much appreciated

your attendant at breakfast was making plates for elderly guests and taking it to them at their seats

pool & gym were great! breakfast enjoyable. good location.

unsupervised unruly children in the pool

hours for pool on weekends should be extended and opened earlier on saturday morning

the breakfast was nice but wished there was a little more variety