no movies to order in room, no safes in the rooms and no swimming pool

breakfast was great and appreciated

breakfast

there is anything it was the breakfast that was there

breakfast was great! services were perfect !

funky interior design, spacious rooms, spacious lobby with pool table, gym.

the bar food/drinks were also pretty yummy

didn’t have a bathtub, which would have been fine if i didn’t have kids with me

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

it's a real gym with a locker room

i didn’t use fitness room but i used the pool

bed was comfortable. breakfast was good. location excellent for our purpose.

liked the friendly staff, clean rooms, and breakfast was great

very clean great breakfast

i liked the comfort of the room, the quality of the gym and the service of the staff.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

free wifi and complementary breakfast were much appreciated

24 hr pool. too many kids to wanna swim

the pool was closed which was understandable because of covid

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

the fact that the pool was not open due to covid-19.

the second room had nothing i needed for the kitchen

always fresh lemon water and coffee, the staff was amazing, the bed was super comfortable, and breakfast was included

finally, breakfast on every day we staid but saturday was literally scrambled eggs and dry sausage with some

early start to the breakfast buffet and a gym on-site were also great perks to this place

the motel didn’t offer that but provided us with a 2 king and pullout couch room with a kitchen which was amazing

staff cleanliness, late check-out option, near casino and restaurants,quiet

comfy bed, super clean, large bathroom, very nice receptionist, good breakfast

breakfast was fantastic

close to casino and cincinnati children’s hospital

microwave and mini fridge plus a smart tv to get you own apps to watch your fav shows the breakfast was great

the bar closed early each night we were there

such a friendly staff. very comfortable accommodations. super clean. great breakfast!

sofa bed was not your normal sofa bed, more like a trundle bed, only fits little kids

breakfast was excellent, good variety and quality

arrived early and the hotel allowed my friends and i to hang out in the bar area and relax, and play cards while we waited for the reds game to start

expensive. pool closed. no hot breakfast.

didn’t have breakfast

the kitchen, netflix, the coffee.

gym, adequate swimming pool, just barely long enough to swim laps and get in a workout

poor, gym equipment poor

the pool was too cold

the pool was out of order

pool a little small but fun. wifi didn't work well in our room.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was on the small side and was a max depth of 4 feet deep

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

the breakfast was a highlight, which included fresh fruits and pastries at a well-stocked hot bar

were disappointed in the breakfast

bathroom laundry items (towels, cloths, etc

live having a small kitchen, sitting area and king bed

full kitchen was convenient and well stocked

wifi didn't work as advertised, but i have a generous mobile data plan so just used that instead

also loved the free wifi

also, the wifi wasn't very good, even the guy at the front desk didn't understand the problem

we were on corner room at end of lot and wifi was useless

we couldn't get wifi in our room at all, we tried the whole time we stayed

the pool was very small but other then that great a plus

convenient location downtown. roomy with nice size kitchen.

we were able to have early check in no questions asked

good location, polite associates, swimming pool for the kids to relax was a plus.

and clean, fitness room was great and community rooms with the pool table, mini home theater and bar area were a nice added bonus for the kids

that the pool was to cold.

didn't like the laundry room or the bathroom in my hotel room

my kids had left items behind in the room after we checked out, but they located them and gave them

sack breakfast was adequate and varied but i’ll be glad when you can return to a buffet breakfast

less than 5 minutes away from the casino

location, restaurant and bar on the bottom floor

lobby bar and comfortable spacious room.

excellent bar and restaurant

information about the lobby bar opening hours on the website is incorrect

we really loved the bar area

was no breakfast, only coffee

there was no breakfast, even tho when i booked the room it was stated that it was

no breakfast

no breakfast available but provides free coffee.

while advertised as breakfast included, no such is offered or provided.

friendly staff, well equipped rooms and flying wifi less than 5 minute walk from riverfront

slow wifi outdated fitness center

om service delivery) but some were lacking and disinterested

in front of the hotel to valet which resulted in being in traffic trying to exit the vehicle with kids

room service was unfriendly.

our favorite staff member was the gentleman working at the social hour and breakfast

the kitchen and bathroom were very spacious and i have never seen a kitchen with a dishwasher, 2 burner

it had a full kitchen, nice size living room, big bathroom, and a huge bedroom

the lighting in the kitchen area could be brighter

suite features for kitchen use to whip up snacks and meal on a rainy night in cincinnati

they also gave me a late check out of 1 pm which was amazing

free breakfast, good location, nice gym.

delicious breakfast and great location

great value for the location. continental breakfast was very nice!

liked that the gym was so easy to find and pretty clean

was uncomfortable, wifi cost extra and was terribly slow

inoperable wifi 2

wifi signal was so poor i ended up using my phone as a hotspot

i chose a 4-star expecting access to food, drinks and wifi

didn t even know about wifi

i didn t use the wifi but i left with bedbug bites

wifi wasnt the greatest either, it kept skipping every few minutes

no hot water and wifi was rubbish

was no hot water, no wifi, was told there was no room service when we were told that there was room service when we

no free wifi as advertised 3

was disappointed that there was no grab bag breakfast available daily.

the room was cozy and loved the kitchen will definitely be a return customer

love the gym and friendly staff.

the room room was awesome and the breakfast was great!!!

the rooms have a suite and full kitchen

breakfast was great. i had the lemon ricotta pancakes,

very hospitable. i enjoyed every minute from the valet to room service

time for breakfast

roof top bar was awesome

the room service food was expensive, limited menu and bland - we had the pizza and it tasted like

didn't get breakfast because no one was working at the breakfast bar and no food was available

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

we had a great time at bar and the bartender was fantastic

wifi was solid

paid wifi, busy valet line.

what happened to free wifi

wifi should be free in the rooms.

wifi should be included, and the valet is pricey.

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

fun and vibrant look! the bar area was very nice!

breakfast with hot and healthy options, room very clean and comfortable

breakfast was okay but not many options.

breakfast was good but both mornings there was no coffee

plenty of parking and generous breakfast

while i didn’t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings, which were typical

the pool water

it was a 4 minute drive from the hotel to the casino

disappointed when we found out the pool wasn’t open and they weren’t serving food, but under the circumstances with covid i

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

pool table was free

very clean and fresh decor! breakfast was a surprise at all the different choices!

staff was friendly, everything was clean and well kept, the pool and gym were nice

great view!! great breakfast buffet!! great place to stay close to everything!

pool is tiny

also there was a rule against being alone in the pool area

bathroom floor had stains on tile, wifi is very week, and wasn t sure where the machine was

the room stank like mould and the wifi doesn't work in the bedroom

faucet was broken and there was a 12 by 12 hole cute out in the ceiling for what looked like a wifi router

was cold, no wifi, pool was only 4ft, found out day after we had to pay 12 every time we left and came back when

could not get on free wifi

pool was cold.

we loved the bar and view of the river.

pool and no hot tub

to many elevators,confusing,how to get to the pool,how to get out on the

there was a singing competition and groups staying in the hotel and the bar and restaurant area were very lively on friday night but it was never loud in our room or an

had to ask for glasses as it has a kitchenette but you order what you need in room and they bring it up

free continental breakfast was like warm coffee and pre packaged mudfins

we did not get up in time for breakfast. area was good but i wanted closer to ball park.

said it had breakfast, i guess i was hoping for more

the cute room with kitchen.

we were celebrating my daughters 14th birthday and miss betty made sure our room had the best wifi (essential to teens) our room was immaculate and cozy (-)wifi was slow and didn t like staff knocking on door at 935am wanting us to leave. (-)wifi service was very poor (-)the wifi sucks! (-) the best wifi connection around (-)wifi wouldn t work on the 17th floor, was told because of location of satellites or something on (-)the wifi parking fee luggage cart tire was flat. people smoking on balcony (-)balcony was very small, wifi sucks, over priced (+) wifi was good

closed but they did have a nice restaurant on the first floor that was open until 10 and with room service

it was very nice, comfortable and clean! room service is so good!

my little girl felt like a tiny vip on her way to the pool each trip downstairs

they did like other facilities and have 1 hour slots available for reservations for the pool and gym

friendly staff, super clean, stylish interior, excellent food, well equipped modern gym

also wish there was a shuttle service to and from the riverfront

food was delicious

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

restaurant experience was quite confusing- it was unclear how to order room service

didn’t like the fact that kids were allowed in the dining area in bare feet from the pool dripping

oh, the breakfast/dinner was very good also

lovely room, great breakfast and loved having a space to gather in the evening.

rooms, excellent price, indoor/outdoor pool and hot tub, proximity to cincinatti, wonderful breakfasts, dinners and snacks (saved us a ton of money)

very nice place to stay they even offer breakfast that is delicious. dinner as well

the hot breakfast! and everything was very nice!

the breakfast was really good and the whole experience felt special

i love staying here. beds are comfortable and breakfast is great.

i think breakfast should be extended until 10 am

friendly staff and breakfast was good

a little pricey but balanced out with not having a pet fee.

i needed a late check out and they approved it for me

i liked no pet fee and the staff was friendly.

upkeep of parking lot and pet area

like the updates, more modern rooms, pool, laundry and exercise space

room, whole hotel seemed really clean, nice pool, nice gym with free weights, cheap, comfy

and i hate i paid to use a pool that was

loved the laundry service even though a little pricey

our kids spent ages in it

very nice, very clean! with the small, very clean kitchen perfect for longer stays

overnight, for an early business meeting the next morning, i did not really need to utilize the kitchen area in the room but wanted a soda and maybe something to snack on, so was a little

it was great having the kitchen area and all the different seating areas

especially if it's an extended stay, as there is a kitchen area to utilize if need be

the full kitchen and the price

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served for free

pool could have been a little warmer

breakfast options were amazing, and delicious

the breakfast room is well stocked and everywhere is clean and well cared for

we enjoyed the pool & hot tub, and the breakfast was excellent

the ladies who ran the breakfast

its was updated had outdoor pool and breakfast

swimming pool- website was misleading when making reservations, description and photos of outside pool

i did not like the breakfast. it can be better.

the swimming pool was closed! but due to the pandemic.

more selection for breakfast and the pool could be warmer, but just a minor change.

good gym and pool

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

very clean abd modern room. but breakfast isn't great

the breakfast wasn't great

early check in the associate who printed a few things from her computer for me

front desk very nice ask if we wanted first, second floor, we stayed in first floor close to pool

loose the pool and don’t charge for breakfast…

the pool being closed ðŸ ? ??

didn't notify me online or at the desk that the pool wasn't available

very up to date, beautiful lobby, great rooms, lots of activities in the hotel (pool, gym, lobby games, etc)

and amenities are great, with wonderful, free coffee and tea 24hrs, an indoor pool, and a nice gym

great breakfast

even with 2 wild kids

the amount of things for my kids to do in the lobby

wifi was terrible and the continental breakfast was laughable

wifi too weak to use, no local tv stations, no major networks, phone didn't work, plugs literally

wifi password did not work

the phone to our room was broken couldn t call the front desk to ask for wifi password it wasn t provided

the phone to our room was broken couldn t call the front desk to ask for wifi password it wasn t provided

free wifi was weak. to mant other people were on line.

wifi doesn't work on game systems, breakfast could be a little better

the wifi kept going out because it was raining and that wasn't very cool at all, it's 2022.

wifi whole stay no towels

wifi signal was weak & failed to load any website, no hot water on the 5th floor, the carpets were

negative was that we got to breakfast at about 8:50, and at 9:00 a staff member came in and just immediately started taking

efficient front desk staff. nice pool. clean great breakfast.

didn't like breakfast the location is great.

pool

this hotel is clean, quiet & has an indoor pool with a small fitness center

clean, excellent tv, fast reliable wifi

renovated hotel with very nice rooms with free wifi and water in the rooms

wifi sucked

wifi was very slow, ended up not using that service.

great wifi

pool was nice

pool and close to wedding i was attending.

they're nice rooms and the breakfast is great

everything was great, friendly staff, awesome breakfast, would definitely recommend

the lady that does the breakfast in the morning has become my favorite

there were not enough towels in the room but we were told towels were in the laundry and would be delivered to us

i loved the pool area and fire pit

get to breakfast early. when they are out of food, they are out of food.

i also am a fan of the laundry room that is just the perfect size and convenience for me to do loads of laundry

cleanliness of the room and the pool

the pool was closed and it was 80 degress out

the breakfast was good. i just wish you could take it to the room.

pool, it was it poor shape not filled only 1 vending machine and it didn’t have much in it 1 ice

breakfast was mediocre and they didn't have change for a 20$ bill had to get a roll of quarters

website said the pool was open, and it wasn't

very clean rooms, great breakfast. bar was a nice plus!!!

swimming pool a bit small

beds were comfy, the kids enjoyed the pool

the breakfast was really good. the kids had fun in the pool

we were able to get in the room early; room had plenty of space and great amenities (especially the spa shower); staff was very attentive, and promptly

hard bed, found wrapped condoms,in the chair, breakfast was a disappointment.

they offered a grab and go breakfast selection which was also good

can't really think of anything other than maybe more of a breakfast.

not a good breakfast.

much of a breakfast, just coffee, oatmeal and muffins but the room was very clean and comfy

a hearty breakfast, good room, good location.

everything, the breakfast, pool, and the suite

the room was bright redone with a small kitchenette that was handy with a fridge was super clean

location, size of room, breakfast was wonderful and the staff was all very accommodating

fitness room is desperate need of an update.

we had 2 queen beds, a sofa, a kitchen, and a desk

the rooms were spacious and clean. kids loved the pool. all the staff were very nice.

clean rooms, great pool

the room was really nice, clean lots of storage and the mini kitchen was a plus.

breakfast options below par on weekend,; advertised as full kitchen but no cooktop/stove

breakfast or coffee, mattress was old.

there was no breakfast and it was close to where i was visiting friends

breakfast was bananas and capri sun

get breakfast ud83dude15 i asked for a late check out an i didn't get it they continued to knock on the door very

good location. ice and laundry a plus. comfortable bed.

that is all i liked oh yeah laundry room that was ok

couldn t get wifi to pull up

wifi is very good

a full size kitchen,came with almost every utensil,big fridge with ice maker,nice stove with oven,wifi worked well,had good cable tv channels,also offered breakfast,laundry

lot of kids unattended during my stay

everythg! the bed ,kitchen, grnd fl, dispensers in shower. jst everythg.. fantabulous!

the continental breakfast provides

breakfast was good close to our location

breakfast could have been better

need a laundry facility

the stay was great, room was nice in clean. breakfast was nice in hot.

gym had limited equipment

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

had more than just waffles for breakfast

lot of the guests were at breakfast in bare feet or with no shoes on

clean rooms, nice indoor pool . has bar services too!

breakfast was great, pool was very clean, rooms were awesome, and the receptionist was super

welcoming , ensured we had everything we needed and even had candy filled eggs waiting for our kids on easter

kids were loud from tournament families.

the breakfast was exceptional, and the rooms were very clean

the pool was too cold for my kids (3 & 5)...especially for colder months

free complimentary wifi is not as speed as you may used to

wifi wasn t strong enough for work calls.

the wifi network didn t work for my game

wifi is unusable, barely 1mbps speed

enjoyed that free wifi was offered, the staff was very polite, the hotel and room decor was nice and modern, also the

reasonable pet fee and room rates

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

no laundry bag in room

the wifi did not work

value for the money, especially considering that the hotel offered free breakfast and wifi

everywhere 2 free drinks for checking in was like toilet water and u couldn t get them from the bar u got it from a stand around the

no day to day room service, no full breakfast buffet, limited happy hour.

love to have breakfast available until 10am due to arriving late the night before

availabilty of miny kitchen and pots and plates

the room was clean and the property was quiet. the laundry facility was nice to have available.

was able to accomodate me with an early check in - i used the room to have a meeting with 5 other people, two of whom were flying in

planned rooms with kitchen making it easy to travel with children

love that you have a little kitchen

had a 24 hr gym, laundry, and our room even had a full kitchen area including a dishwasher, stove and fridge

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

clean and kitchen well stocked with utensils and cooking supplies

breakfast, the room kitchen is well equipped, 2 days a week they have free dinner, the coin laundry

no change machine for guest laundry.

my kids were very upset about that

unsupervised children in the pool and kids running in the hallways

the kids loved the pool. wonderful breakfast especially the oatmeal with fresh blueberries.

property not crowded with tourists, loads of kids, etc, since it’s a bit off the beaten path

having only one room at a time on the pool.

very clean. excellent breakfast. quiet neighborhood, large room.

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

pool water was freezing

pool could have been open later so we could go swimming after spending the day at kings island and

i had reserved at a different hotel only to find out their pool was closed until saturday

the gym was under construction. the air didn’t work in the pool room.

only complaints no pool/fitness center

i liked the breakfast. it was good both days

the room wasn't clean and had a odor the window wasn't secure only held in by the curtains the gym had three pieces of equipment and the was a advertise

breakfast was super good and fresh

breakfast ended too early (9am) and the internet was spotty.

excellent brand new hotel with great staff and hot pool ! cool designs and workspace.

that the pool was closed, but it was because of the pandemic, so we know there was little the hotel could do

nice and big very beautiful elegant food was great love the waffles and the fact it had indoor pool was great and the fact that the couch had another bed it was very nice and

the breakfast.

not being able to use the restrooms at the pool

locked without having a room key (the doors on the side that led to the parking lots, pool, and gym) were not locked like they should have been

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

huge room, super clean, really nice breakfast, friendly staff

the pool heater was broken. we drove 3 hours as wanted to swim ☹️

my kitchen kit did not have a skillet. pretty minor issue.

full kitchen and can walk to starbucks

there are laundry facilities on site which come in handy

but so everyone knows kitchen stuff is available on request, pots, pans, plates, etc

i was then made to wait for one hour in the lounge, the lady told me she had to take care of laundry first and this was in the am other day

like how cold the pool water was that was really my only complaint and time went too fast but not no one's fault for

felt safe, nice pool,

was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the location was great for me as i had both business and family activities to get to in

there was a pool and gym

breakfast was good. lots of options. comfy beds. suite included a lot of extras. lots of room.