hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

nice to have a working kitchen.

there was no real breakfast, but that maybe because there was a kitchen in each room.

very clean close to attractions personalized kitchen good value for the money

big rooms and kitchenette

no weights in the gym only treadmill

great breakfast, nice pool area

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

loved having the small bar sink, large sitting area, spacious all around other than the shower area but that is a small

of the hyatt benefits were available: gym, pool, breakfast, decent rooms

the breakfast was just basic. no fruits and other alternatives available.

very clean great pool nice staff family friendly

clean room and comfortable bed, breakfast was good. staff was friendly and professional.

easy access to whatever you needed comfortable breakfast was decent for on the move

it was good for what we needed and the kids enjoyed the pool

great shuttle service and driver to cvg

the main reason we booked this specific hotel was because they had an outdoor pool

an airport shuttle was available for a very early flight

close to the airport, great staff, and easy shuttle run in the morning.

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

breakfast was great

the pool was open clean

there is also a casino in a short walking distance

great pool outside

staff were very friendly and helpful from anna at the front desk to joann who was handling the breakfast buffet

improve breakfast options

the kitchen was the nice. the bathroom was great. and i liked the tables so we are able to work.

there seemed to be random people roaming in and out of the laundry area and going back outside (not sure they were guests)

room was nice and very clean the bed was very comfortable and it was nice having the kitchen

they have a mini kitchen

my two nights here, swim in the pool, deep sleep, serene view from the 3rd floor, friendly and accommodating staff, delightful

plus they have a pool that is well maintained

re under covid, but they get breakfast that they had in the bag was just terrible

the bed was so comfortable that we overslept and missed breakfast all three mornings

breakfast gave some variety--only hard boiled eggs

breakfast could have been a little better.

very nice staff and allowed early check in and late check out

didn't like that the pool was closed

pool was not open for the kids the play in

breakfast room was big enough to allow all six of us family members, in three rooms, to have

location and shuttle to/from the airport

not able to have shuttle available

our shuttle driver was a great ambassador for your brand as well

decor was nice, parking was easy, room set up was functional

i didn t like the fact that online it states that they have a pool

breakfast was very nice and staff was very friendly and helpful

the breakfast was great

had spinal surgery so no breakfast. but it sure smelled good.

clean & close to casino

clean, the breakfast was good

the shuttle closes down early! the driver was wonderful....

pool was small but kids will always have fun with water.

gym open 24 hrs

pool and jacuzzi were perfect after a day on our feet all day

breakfast was a “true breakfast”

suite had the best kitchen layout with sophisticated storage system

we loved using the pool too

the breakfast was great and well organized. the pool was nice and clean. location was great.

the breakfast was a really nice bonus

and the staff could not have been more accommodating and friendly - checkin, checkout and the shuttle driver, all 10/10

it was very convenient for our trips to the idlewild disc golf tournament

more options for breakfast!

traveling with kids this hotel is highly recommended from us

i liked the size of the room, along with the full kitchen. it was nice to have a real room key.

have like a few hot foods for breakfast

is soda in the kitchen

i even used the laundry services and found an employee cleaning the washing machines with a toothbrush

kitchen wasn't super well stocked but when i asked for thing i needed the staff got them for me

super clean, great amenities such as pool and continental breakfast, room was fabulous

laundry, breakfast was wonderful, room was super nice with everything we needed

that is wasn’t summer and the pool was closed for the winter.

close to the highway. staff was friendly. room was clean. hot breakfast.

the staff brought thanksgiving food and there was hot breakfast every morning and towels were clean and the hot tub was big and

my rooms have been clean; and there is a variety on the hot breakfast that is offered

the breakfast is fresh with great options

almost a full size fridge and freezer with counter space and kitchen sink

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

the room we were given was next to the laundry room and the staff was doing laundry all night

spacious rooms, near everything, and friendly staff, breakfast is a joke, but other than the breakfast lady being a super old grouch, this place is

there was a good selection of foods for breakfast.

next door is an awesome paved trail for golf carts around a pretty pond with geese

everything was great. room was clean. staff was so kind and helpful. breakfast was delicious.

the breakfast was wonderful

was goid and the fitness room was very nice

breakfast ud83cudf73

shuttle returning to the airport in the morning the car could’ve been warmed up since i had made

room was clean, the pool and hot tub was very nice

pool area rooms are nice breakfast could be updated but still very good

breakfast was delicious

pool area rooms are nice breakfast could be updated but still very good

the rooms were clean, the shower was great, and the breakfast was amazing!

shuttle service to return rental car with driver waiting to take me back to hotel

different things to do at the hotel that you didn't have to leave for there was a gym an indoor pool a pool table corn hole ect

the indoor pool and gym are open

it's a quiet secure area and they have a 24 hour airport shuttle that's complimentary

the pool area was great

indoor pool was amazing, our granddaughter loved the gym

the pool was nice and everything was all clean and well kept as well

is huge big with old school kitchen area with real dishes and real glass big refrigerator dish washer and many more all room

we loved the kitchenette in the room

i particularly like that every room comes with its own kitchenette

pool felt like a private pool

breakfast is as good, pool was war, outdoor smoking was clean

breakfast was good, okay pool was good could have been heated.

breakfast was really good

the pool

extremely clean, staff was friendly, nice breakfast, safe area.

clean , excellent decor, breakfast was well set up.

breakfast was okay, i know it would have been better if the covid-19 wasn’t going on.

the breakfast was nothing to brag about. more centered in kids eating.

the place is kids friendly and very safe

travel with our dogs and appreciate no additional pet fee

zero pet fee

good staff and it was clean . guest laundry

the pool area is awesome and the hot tub was above board

the pool. and definitely the heart shaped room we had

rooms were nice and the pool was great

was different themes of the room, there was an inside pool, & hot tun & arcade room in the pool & there was a jacuzzi in the hotel room

thing i didn’t like was the smoking rooms were in a different building than the pool, but oh well we still have an amazing time

i was traveling alone with my two kids and my dog, the last thing i wanted to do was worry about a crib that was supposed to be taken

breakfast was great, location was good close to creation and the ark

room was comfortable. staff opened up the firepit to us which the kids really enjoyed.

great breakfast and staff

out our window the pool looked a nasty green, totally grossing out my kids

room, the staff and the delicious breakfast in the morning were all very much to our liking

there is a fitness room, but two machines out of the five there are functional, but there is a pool

the breakfast needed a little help.

was fine only disappoint i like to use the physical fitness machines and most were out of order please get new treadmill would b

the fitness center was a nice touch, and i was able to get an early morning work out in.

the parking, laundry and staff

no breakfast because of covid decent daily price stupid pet

i like the cleanliness of the room, especially the pillows and the breakfast.

handicapped room but we asked if there was any way we could move to a room with a bathtub for our kids

go for cranberry juice, if you ever think about other choices (apple and orange are good for kids, which i get)

beds were uncomfortable you sank right away even m kids said the beds hurt there back

good breakfast

the hotel not only has the wonderful amenities that are drury's standard, they have a lovely bar and restaurant in the hotel

the only thing i didb't care for were the number of guests and kids

my kids loved the pool

the price with breakfast and dinner was excellent

make sure if you have younger kids to keep them close

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

staff was great with helping me access wifi on both my phone and ipad

ended up using cell service instead of wifi), toilet was loud and made a

thin and we were placed next to someone, even though there were few guests staying at the hotel, wifi is terrible

the wifi somehow logged in to my phone and my accounts were hacked

the pool was a little chilly!

entrance stairs hallway need a facelift. no bag for laundry.

i'm so thankful ur employees ok my service dog to stay here no pet fee

the staff is very helpful and they were friendly. the breakfast was very nice and filling.

of new paint but it doesn't cover bugs, bad carpentry laundry facilities out of order and the breakfast was cold only except for toast

also, there was to be laundry facilities but that was not so, i had to find a laundromat

breakfast-delish

the kitchen staff not so friendly

the studio apartment with kitchenette

clean and comfortable. close to the airport with shuttle service

breakfast could have been better

the shuttle to the airport deal is awesome to have, super convenient and great

close to airport and my business venue a free shuttle that helped

the shuttle to and from the airport was nice. driver was very courteous.

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

very friendly staff and free of charge shuttle to the airport

facility has a laundry room for guests self-service

location shuttle to airport staff helped with luggage and was a lot cheaper to park and shuttle to airport

clean, quiet. breakfast was good.

clean comfortable shuttle service good

great breakfast buffet with hot eggs & sausage

breakfast was good

pool opened at 5am

the pool area was nice, it was nice it stayed open late.

hotel was very busy. lots of kids running around so a little noisy in hall ways

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

pool should be open later on the weekends and our mini fridge in room 214 was broken

clean affordable friendly wifi breakfast

pool to small

1st floor room, early check in

clean friendly affordable great breakfast wifi cable

spa tub

the pool was super cold

pool was closed, very disappointed.

rooms were well maintained; the fitness and sauna areas were nice

spa (hot tub) was not available.

breakfast was good and it was quiet.

good size room! great location, shuttle to the airport was great too

had broken items in our room (toilet seat, microwave), ants, the room was not cleaned daily, the gym had broken machines and an empty water jug, there was nowhere to get water unless the breakfast

hotel staff were very friendly and helpful, clean and comfortable rooms, and kids loved pool

nice pool and staff very clean

wish the pool opened before 10 am.

the breakfast was excellent with lots of options

not much breakfast one day

the pool was nice, it even had stocked towels and was clean

for one, the pool was closed the entire time which is disappointing to the kids who were super excited to swim

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

reasonable pet fee and room rates

complimentary breakfast was very good. rooms were clean and comfortable. late check out.

had a wonderful breakfast and a nice swimming pool and exercise room

we stayed for location, hot tub and hot breakfast

the breakfast buffet was great

the pool and hot tub were very enjoyable

no pet fee

we were celebrating my daughters 14th birthday and miss betty made sure our room had the best wifi (essential to teens) our room was immaculate and cozy (-)wifi was slow and didn t like staff knocking on door at 935am wanting us to leave. (-)wifi service was very poor (-)the wifi sucks! (-) the best wifi connection around (-)wifi wouldn t work on the 17th floor, was told because of location of satellites or something on (-)the wifi parking fee luggage cart tire was flat. people smoking on balcony (-)balcony was very small, wifi sucks, over priced (+) wifi was good

upgrades to rooms were great. downstairs bar quaint

the indoor pool is nice and i love the gym

due to covid the pool and restaurant at the top were closed but they did have a nice restaurant on the first floor

check-in, i was given no information about wifi access, the location or the hours of the pool and gym

said it had breakfast, i guess i was hoping for more

the stay was quiet and in a convenient location, had a kitchen and washer and dryer room.

we did not get up in time for breakfast. area was good but i wanted closer to ball park.

we liked having the kitchen area in our room.

breakfast wasn't as big of a variety as the picture looked

the staff was super friendly. they have a nice pool and fitness area. breakfast is included

the pool and fitness rooms were more than adequate and sparkled

late pool hours

delicious food with also healthy options for breakfast

girl that checked me in was fantastic but all the other “kids” at the desk never even looked up

walked to paul brown stadium not to bad 30 min they need shuttle bus

great hotel, would be great to have a gym for business guests

it was absolutely fabulous. i is impressed with the room and the room service

restaurant experience was quite confusing- it was unclear how to order room service

we had to order room service for a pot of coffee

they gave us a handicap room so this is probably why), breakfast was excellent, we enjoyed the pool to ourselves but unfortunately the whirlpool wasn't working so overall a great stay

breakfast were really good,entree changed each day plus lots of daily items too

provided no usb ports for charging breakfast is very minimalistic and didn’t taste good gym is small with not much equipment pool is small i asked the front desk to bring an extra bed

it was very clean and the pool was nice and the gym was exceptionally nice

the hotel was clean, staff was very friendly, the breakfast was great, and i liked the location.

the customer service (tyler was awesome), room was exceptional, breakfast, pool,

great bed and breakfast

early check in

a little more gym equipment would be nice, but it was a good space and functional.

room was very nice, breakfast was good, friendly staff, excellent location.

to many elevators,confusing,how to get to the pool,how to get out on the

the location, the fitness room and the pool

i wish the pool was warmer. a little on the cold side for me.

00 overnight,big crowds of kids ,not the best

you had to go back up the elevator to the fitness room

are bed bugs there my kids got bite up real bad when we enter da room he smell like smoke real bad

no pool

i liked the cleanliness, the open pool, and the complimentary breakfast.

less than 5 minutes away from the casino

the pool is outdoor so the pool was closed

could not get on free wifi

wifi was included but didn t work

faucet was broken and there was a 12 by 12 hole cute out in the ceiling for what looked like a wifi router

wifi in the room was a plus

the room stank like mould and the wifi doesn't work in the bedroom

i didn t use the wifi but i left with bedbug bites

wasn't nothing open around there! no fault of the hotel. couldn't access the wifi.

no free wifi as advertised 3

was no hot water, no wifi, was told there was no room service when we were told that there was room service when we

wifi wasnt the greatest either, it kept skipping every few minutes

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

went to the brick & morter bar & restaurant or drinks

they don't have a bar and don't sell any beer.

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

we had a great time at bar and the bartender was fantastic

stayed 2 nights including new year’s eve and the bar was closed by 10pm

comfortable bed, the mini kitchen is a great added bonus and plenty of space in the room

parking services is great but bit expensive the room cleen gym is good staff members are good

the pool was excellent and our room was so cozy and provided everything we could possibly

convenient location downtown. roomy with nice size kitchen.

room was very comfy - really nice bed and the bar area was fun after a long day of work

great bar and restaurant on site

location, restaurant and bar on the bottom floor

information about the lobby bar opening hours on the website is incorrect

lobby bar and comfortable spacious room.

what happened to free wifi

have to pay for wifi 13$ or 15$ a little bit more incentive for $300

wifi is not included.

wifi should be included, and the valet is pricey.

wifi was free as standard - i get it as marriott club member, but not everyone who we traveled with

i chose a 4-star expecting access to food, drinks and wifi

wifi out of service

didn t even know about wifi

free wifi

wifi internet was extremely spotty and rarely worked which was disappointing and made working

free breakfast, good location, nice gym.

made breakfast a joy

the morning for breakfast was outstanding

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

the gym had decent equipment

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well equipped

suite features for kitchen use to whip up snacks and meal on a rainy night in cincinnati

the kitchen and bathroom were very spacious and i have never seen a kitchen with a dishwasher, 2 burner

the lighting in the kitchen area could be brighter

loved your kitchen

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

slow wifi outdated fitness center

friendly staff, well equipped rooms and flying wifi less than 5 minute walk from riverfront

the gym was standard -- nothing too special, but adequate.

om service delivery) but some were lacking and disinterested

rooftop bar was closed - highly disappointing!

breakfast could still be better but beyond that it is just an excellent excellent hotel and a

very clean and fresh decor! breakfast was a surprise at all the different choices!

the breakfast was better than the last time but could still use a little boost

i liked that it had a gym, it was close to everything, and the free breakfast

breakfast was great and the location was perfect

over charger , paid for parking that was not mentioned. no room service.

friendly staff, nice breakfast offering

everything else. especially the kitchen.

there needs to be more glassware and kitchen items

i have rarely experience such pride in one's work that was on display daily, especially the kitchen personnel

polenta breakfast bowl was delicious!

the hotel is cool, the bar is cool, stay there you wont regret it

roof top bar was awesome

roof deck, staff lobby bar bartender all amazing.

friendly and helpful staff, which included the valet, front desk, bar tenders

the pool water

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

seem to hog the pool the entire weekend and let their kids run around wet throughout the hotel - wish something was

pool, gym, and court yard were all on the same floor & close to each other

the breakfast staff is a little unfriendly

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and plastic cutlery every single

breakfast was a bit lacking in variety

the breakfast wasn't that great either

it was cleaning and had parking on spot. plus late check out times.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

free wifi and complementary breakfast were much appreciated

you had a whirlpool/jacuzzi in the pool area

free wifi and complementary breakfast were much appreciated

the fact that the pool was not open due to covid-19.

we came to swim and the pool wasn't open til late in the evening it was being serviced and when they did get it up and

very clean, big rooms. staff was friendly and the breakfast was great.

including the pool hours i was impressed they were open until 11pm

great amenities including the bar, pool, fitness center and free breakfast

such a friendly staff. very comfortable accommodations. super clean. great breakfast!

i went to the bar the pass two nights i went there and the bartender was super nice, easy to talk to

the entire staff were awesome, especially the ladies working the breakfast area....

less than a mile to the casino about 2 miles from venue close to down town

pool & gym were great! breakfast enjoyable. good location.

small pool, could improve hot breakfast food quality.

i wish the pool opened sooner.

breakfast was suitable

the motel didn’t offer that but provided us with a 2 king and pullout couch room with a kitchen which was amazing

good coffee and a great breakfast. close location the the zoo.

finally, breakfast on every day we staid but saturday was literally scrambled eggs and dry sausage with some

no cold water in faucet hair around kitchen area drain in bath sink broke floors dirty

i liked the comfort of the room, the quality of the gym and the service of the staff.

we enjoyed the pool and the delicious breakfast

bed was comfortable. breakfast was good. location excellent for our purpose.

i noticed the gym had a very strong rubber smell which was unfortunate

the breakfast was terrible!!!

no microwave or coffee pot, kids would of loved a pool

didn’t have a bathtub, which would have been fine if i didn’t have kids with me

staff was very helpful, especially african american female working at the bar in the evening!

there needs to be something for kid's to do like a swimming pool or jungle gym

the bar was open on sundays and there was a microwave that every floor or somewhere in the hotel you

you couldn’t order movies, no safe in the room and no pool

gym and laundry room were a plus

pool or hot tub, seems like a bad part of town, had to switch rooms cause the first one had no heat

approved our early check in

laundry room and pool hard to locate

its was updated had outdoor pool and breakfast

covid 19 taking away breakfast buffet.

loved the pool

very friendly staff, cl e an room, great breakfast

everything was awesome! breakfast was great. pool was perfect

free breakfast, no free wifi and no indoor pool

no microwave the wifi was impossible to get on to get work done

the room was a nice room, outside of the wifi and counters not clean

had issues with the wifi and door keys but this was a city wide power issue no fault of the hotel

i needed a late check out to take a meeting - only 45 min, when i asked they did not hesitate to say yes and

to have to wear a mask at the machines and not drink when you could drink without a mask at the bar area with no mask where everyone was closer together then at the machines

no breakfast available in hotel, the only negative. a long walk to the casino to buy coffee and

dry close to casino could walk over and not go outside

would love to come more often and try our luck at the casino, but the price is pretty steep, so we'll just have to save up for special occasions

the snack bar food was pizza square cheese melted but cold veggies and pepperoni not good.