had 4 different devices to test it with) despite promises to give us a

paid wifi is good

wifi did not work

was no wifi nor internet for the 24 hours i was there

wifi never worked for us

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

clean , modern, kitchen was great.to have as well as laundry .

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

because it was an apartment it had a kitchen so you could make meals

difficult to get any response to allowing late check out and additional key fob

the fitness center was decent but had no wifi reception or tv so that one could have worked out from an app

good water pressure in the shower and fast wifi

spacious room with good work facilities and wifi

room clean amazing wifi

i had to reconnect the wifi every once in a while, otherwise everything was great.

the wifi wasn t as good as expected

the wifi was not strong or spotty, the tvs could be updated to smart tvs

wifi wasn t working at all which was a disaster for my kids and my mom

we had problems getting onto wifi

the room was well maintained and clean. wifi was good. bed was awesome

the breakfast area was jammed with people in the morning and not a great selection.

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was closed and again wasnt made aware until after i needed the service

fitness room could have been larger with a bit more equipment

we had 1 breakfast and it was excellent.

breakfast wasnt good, closed fitness room and non-existent sauna and hot tub

our second day of our stay the wifi did not work

free wifi, friendly staff starbucks

no free wifi

the wifi went down and stayed down for the majority of our stay

wifi in the old section doesn't work at all for the 4 days that i spent there

definitely want to come back when the pool and gym are available

breakfast included was a great value

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

breakfast was good. our accomendations were great. staff was very friendly snd hepful.

bar was over priced and drinks were not made right

full kitchen, massive bathroom

no hot tub in the pool area

another family had the same time with three screaming kids within the pool area

we enjoyed the pool

the room was excellent king suite with kitchen

we enjoyed the pool and also the breakfast and they coffee in the lobby

swimming pool looked attractive; good gym set-up; laundry room well-equipped

salt water pool- fun for the kids and very clean

it was good. kids like the pancakes

bed was incredibly comfortable. breakfast was very good.

room was big and clean. kitchen was nice.

for breakfast there were lots of choices, very good, great way to start the day

location,laundry facilities on site

a newly built facility, the room had a modern look which included a full kitchen minus an oven, a separate living room and a bedroom with two queen beds with an ensuite

the in-house laundry is so convenient, the staff was friendly and helpful

were very comfortable; breakfast was very good with lots of options; manager and staff were very attentive; all amenities

in, the room was comfy, and the bathroom was spacious, and i discovered that there is a guest laundry on the second floor

family recently stayed a couple nights at kitchener inn and suites to attend the funeral for my beautiful mother in law

miss the pool and gym

anne who is in the breakfast area is a wonderful lady who greeted everyone with a smile

very clean, great wifi and nice tv

wifi in room and staff blamed it on apple products

wifi was spotty but there has been an issue since folks work from home

the most comfortable victorian period bedroom with an excellent en-suite with deepest excellent spa tub i have ever used

the spa was closed at 4:00 on saturday and on sunday

we were able to wash some of our dirty laundry at a reasonable price

my son enjoyed the pool, it was clean and fresh towels were provided

and the front desk manager informed me of everything i might be interested in; supper, breakfast, pool, fitness centre

my family joined us for a visit and enjoyed the pool and restaurant together

no pool open

the pool was way too cold for myself and my 2.5 yr old.

my husband and son enjoyed the pool and i used the gym

pool very small

staff friendly breakfast and available dinner, bar pool and gym location

pool

wifi was very slow to load in our room(4th floor)when surfing the net (+)free parking and wifi internet are excellent (*) free wifi is a plus as well as in room microwave and fridge (+) wifi worked well

stayed while our kids were playing sports. great value for the money.

gym in the basement

nice place for the business trip. bruce bar for a dinner and drink - to recomend

of room with armchair foot rest, pet friendly, hot breakfast made to order omelette station, cheaper pet fee than other hotels, cold

bathroom really small, and only one dryer in guest laundry

i was a little disappointed that i didn't pool because the water was too cold.

gym had four m/c's two were broken

the breakfast was wonderful and the pool was great!

and the breakfast was remarkably good

an opportunity to do your laundry

staff were helpful, needed early check in and they helped with no problems

breakfast was generous and delicious

at least wash the bed linens with laundry soap

staff were wonderful the continental breakfast was a bonus and also the staff was very accommodating when we were exausted from flying

the room was clean and comfortable. the breakfast was very good.

breakfast was excellent

but the room smells terrible the sheets were very dirty i know it wasn’t wash it smells bad my kids didn’t sleep with the smell it was so bad bathroom sink was not working etc but we got there

super clean and very comfortable. breakfast was great

rate for cleanliness, had 1st floor, no need for elevator or stairs, breakfast choices good, excellent

no furniture on the balcony. limited utensils in the kitchen. would have liked bar onsite

but a lady that worked on the front desk for the condos (not the laundry rental rooms ) was wonderful with advise

loved having a full kitchen

of space, full kitchen, beautiful big balcony

very secure, close to wedding venue we were attending, but rooms, dishwasher/laundry onsite

friendly staff, cleanliness and early check in.

the complimentary breakfast offered a wide variety of foods and beverages

comfortable beds. nice breakfast. clean rooms and close to our destination.

the fact that you had some gluten-free items on your breakfast buffet

there was not enough space to falicitate guests other than the breakfast area

good pool (our grandsons came over for a swim and we enjoyed the hot tub too)

wifi was not the best

the room was clean and spacious. the free wifi, breakfast and parking was nice.

bad wifi connection

the wifi works great

liked the free wifi

did not get a breakfast i went out to the riverside ark for the day

gym had access to outdoor patio

offering free breakfast but closed kitchen too early ( so we received it cold at 9:30 am)

kitchen area is disorganized eg

was pleased to have breakfast included in my stay

wifi and cable tv

wifi was very fast

- fourth floor: basically no windows, no light from outside - tv has a blu-ray player, wifi is not great

too much wifi in the room, interfering with my energy and causing headaches.

the facilities worked well and wifi was strong

issue was the club music from the bar but it ended at midnight

i wanted to surprise my partner with birthday decorations, etc, by going early

lady glaze doughnuts, tommy cheese shop, and 1881 steakhouse & burger bar were fantastic

the location, the check in, proximity to the parking garage, full kitchen with necessities

full kitchen

was extremely wonderful and made my stay very nice i really loved the pool very clean and i loved the room my view was amazing

also the waterslide was a huge hit with the kids

stay was so accommodating and that really helps me out with 3 kids, a baby and being disabled

kids really enjoyed the pool and slide

since we had been in toronto and kitchener hotels just prior to this stay, we could see that we paid more for a more dowdy hotel

one of the waiter was not friendly for kids

location, pool, breakfast and cleanliness.

variety of quality specialty cable networks, free laundry services, pristine sweet smelling indoor and outdoor living areas

clean rooms, spacious rooms, excellent personnel services, great breakfast, lots of breakfast

the convenience of the location it was close to alot of amenities. spacious rooms,pool and gym.

tell if it was a cafeteria (ie self serve, stand at the counter & order) style cafe or a bar or a sit-down restaurant

there is a restaurant called bar mason that is inside the hotel next to the lobby

was expecting the gym to have better equipment

bar mason food was great

bar mason restaurant offers a small selection of food and they are expensive

requested a late check out and it was granted without any issues

in room with king bed and spa tub

rented a king room with a spa bath, which costs more than a regular room

great stay and even asked for a late check out.

we were hoping for an indoor pool