breakfast was very good, we went down to the breakfast room for coffee because we could not work

not sound proof enough, too close to laundry room

convenient location, friendly staff, simple but good breakfast laundry facilities are available

fitness room could have been larger with a bit more equipment

the room is spacious, and they provide a good breakfast as well as a fitness center

our second day of our stay the wifi did not work

wifi in the old section doesn't work at all for the 4 days that i spent there

the wifi went down and stayed down for the majority of our stay

free wifi, friendly staff starbucks

no free wifi

concerned by the fact that the wifi was not 100% effective

poor wifi.

the room was well maintained and clean. wifi was good. bed was awesome

we had problems getting onto wifi

the shower no breakfast wifi very slow tv cable not good carpet needs cleaning/shampooing

aware of how that could have been; still lots of single use plastic being used in bathroom and kitchen

guest laundry was used by us as we were here longer

kitchener inn & suites was such a pleasant surprise

beds were super cosy. gym was great

the breakfast was really great

the wifi was excellent

u will have to re-accept terms on the splash screen multiple times over your stay)

room clean amazing wifi

spacious room with good work facilities and wifi

good water pressure in the shower and fast wifi

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

location, parking and unit were all great for visiting kitchener comfortably.

there are no signs that the laundry room is in a huge building

he was able to get me an early check in and assisted me with the check in process

great communication from the laundry room management

my family joined us for a visit and enjoyed the pool and restaurant together

room was clean, breakfast was lovely and the pool was great.

gym pool internet location bed

we were able to wash some of our dirty laundry at a reasonable price

pool water was very cold this time the room keys did not work at all was very inconvenient

wifi did not work

had 4 different devices to test it with) despite promises to give us a

paid wifi is good

wifi never worked for us

was no wifi nor internet for the 24 hours i was there

beautiful pool room.

the pool was miniature

bad thing i can say is the pool is small and because of covid19 the hot tub was not

golf staff

staff friendly breakfast and available dinner, bar pool and gym location

great facilities nice and clean, breakfast was excellent

need hp sauce at the breakfast but that breakfast was wonderful.

gym ,breakfast choices rooms updated

the breakfast was very good.lots of variety.good and friendly staff.rooms were clean.

gym is very small and treadmill not working for the 10 days of my stay

wifi was very slow to load in our room(4th floor)when surfing the net (+)free parking and wifi internet are excellent (*) free wifi is a plus as well as in room microwave and fridge (+) wifi worked well

was very poor for the price charged very noisy young kids running up and down the halls after 9pm including the floor above us hockey bags strewn on

free parking

was very poor for the price charged very noisy young kids running up and down the halls after 9pm including the floor above us hockey bags strewn on

nothing to do with the kids

pool had debris it it and could have been cleaner.

the motel was spacious was in the perfect place looking out at the pool they were very accommodating changing our room being there was no elevator the room was very

the pool is closed down which was a bit sad but overall not a huge deal

breakfast was great dog occomodations are good

the laundry on site

was a hockey tournament going on but the staff could've done a better job of controlling the kids that were running up and down the hallways until the late hours of the night

hockey tournament. kids running the halls

was gross kids screaming through the halls and staff didnt seem to care kept up all night tournament next

the room was clean and comfortable. the breakfast was very good.

staff, very clean, comfortable bed, close to everything and breakfast was very

loved the facilities and the gym was awesome

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

told the front and got free breakfast

was a clean and nice sized room with a microwave, bar fridge and a little coffee maker

i will always remember her kindness and willingness the staff excellent no free breakfast

had no heat in our room- they brought a heater also the kids that we there for a hockey tournament- running in the hallways yelling, acting like it was

large room with a nice kitchen.

the amenities included in the price such as the breakfast , the weekday dinner, the saltwater pool, wifi, and the complamentry lemon water

loved the decor, pool, gym, and room offers so much including a wonderful sleep

11, 9, 8 year olds who loved the pool

kids running up and down the hallway until 1 am

breakfast was good, all staff was excellent to interact with

pool was good and breakfast was a bonus. thank you.

great for kids, not as much fun for adults

the guest laundry (coin laundromat) is particularly helpful

the in-house laundry is so convenient, the staff was friendly and helpful

great location. clean. good facilities. pool, gym laundry room.

room was very comfortable and clean, amenity in room and bathroom was good, kitchen was good, laundry and dryer facilities for guest available for free

the free breakfast was amazing

breakfast was great

you have a fully equipped kitchen

more garbage bags, laundry detergent and dishwasher tabs, because of our longer stay

well supplied kitchen with oven

the kitchen had everything we needed for a small meal

i have used the laundry rooms before and never had an issue, however this room was disappointing

bad wifi connection

liked the free wifi

the room was clean and spacious. the free wifi, breakfast and parking was nice.

the wifi works great

wifi was not the best

breakfast wasn't offered due to covid, i also had to check out early due to personal reasons

kitchen area is disorganized eg

was pleased to have breakfast included in my stay

breakfast is worth getting up for

gym had access to outdoor patio

the staff were very courteous, and the pool area and hotel was exceptionally clean.

bed was really comfortable, room was clean, pool and hot tub were great too

good breakfast

secondly i found the eggs used for breakfast to have an unpleasant texture

my grandkids loved the pool

excellent breakfast, very clean gym facilities.

we love having breakfast included in our stays when we travel, and the pool and slide were a bonus for our teenagers

the complementary breakfast buffet was good with lots of options

was extremely wonderful and made my stay very nice i really loved the pool very clean and i loved the room my view was amazing

complimentary breakfast was excellent. loved waterslide. pool was quite warm.

normal convince stores in walking distance from hotel, pool wasn't open or gym due to covid

after the kids went to their rooms, they left towels , chairs, and the golf clubs laying on the ground outside in a beautiful patio setting

fresh salad fruit that’s a plus including,walnuts,cranberries / yogurt cleanness , functional kitchen and toilet/bathroom

in a suite with 2 kids, it was wonderful to have the extra space

location, pool, breakfast and cleanliness.

the bar attached to the hotel is also excellent and food and drink are well priced

though unorthodox comparable to large hotels is friendly and familiarizes you with the western bar and lounge

the location, the check in, proximity to the parking garage, full kitchen with necessities

the kitchen is very functional, our dining table in the living room area went up and down with a hand

great king bed and king pillows, fully equipped kitchen with top quality appliances, big screen tv, western pub next door had great food and

bar mason food was great

and bar were great

tell if it was a cafeteria (ie self serve, stand at the counter & order) style cafe or a bar or a sit-down restaurant

room was small- it was a “suite” with kitchenette but didn’t have anything included in the room that isn’t found in any of the hotel

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the reception for them and the housekeeper delivered them very

we checked in, we stayed in our coats and boots for a good hour before the room warmed up, the spa tub was just a regular jet tub, nothing

we were hoping for an indoor pool

many thanks for the early check in, it made all the difference to my stay

great stay and even asked for a late check out.

has everything that is essential without paying for amenities that i don't use: pool, gym, bar, or business centre

wifi and cable tv

- fourth floor: basically no windows, no light from outside - tv has a blu-ray player, wifi is not great

too much wifi in the room, interfering with my energy and causing headaches.

the facilities worked well and wifi was strong

wifi was very fast