too much wifi in the room, interfering with my energy and causing headaches.

the facilities worked well and wifi was strong

- fourth floor: basically no windows, no light from outside - tv has a blu-ray player, wifi is not great

wifi and cable tv

wifi was very fast

of space, full kitchen, beautiful big balcony

i have used the laundry rooms before and never had an issue, however this room was disappointing

you have a fully equipped kitchen

more garbage bags, laundry detergent and dishwasher tabs, because of our longer stay

loved having a full kitchen

gym pool internet location bed

pool needs a bit of an update

we were able to wash some of our dirty laundry at a reasonable price

my son enjoyed the pool, it was clean and fresh towels were provided

no pool open

dishwasher in the kitchen also had dirty dishes in it

to covid the kitchen was closed, but i was pleasantly surprised when i was provided a to go breakfast with a bagel, eggs, muffin and yogurt

kids were not fans of the breakfast, also when i called to book i was told the pool was open, however, they failed to mention that it was completely booked for the entirety of

the breakfast was also very well presented in a box with good coffee and tea could have changed it up

just extend or push forward the breakfast time by 2 hours as your hotel is too cozy to leave the bed early

the breakfast was really great

would like to see reusable cutlery and dishes in the breakfast area, as all the waste from disposable is upsetting to see, but i do understand that it's

fridge. access to laundry if needed.

was great - the staff were amazing, the hotel was clean and quiet, the breakfast was super

early check in time was a real bonus the suites were spacious and well appointed

the wifi went down and stayed down for the majority of our stay

wifi in the old section doesn't work at all for the 4 days that i spent there

no free wifi

free wifi, friendly staff starbucks

our second day of our stay the wifi did not work

really good breakfast too

swimming pool was outdoors and refreshing as i did lane swimming

staff were wonderful the continental breakfast was a bonus and also the staff was very accommodating when we were exausted from flying

beds were comfortable, having laundry facilities available meant i didn't have to take dirty clothes home, and free breakfast is

breakfast was generous and delicious

breakfast wasnt good, closed fitness room and non-existent sauna and hot tub

it was at the front desk, in the hallway, or breakfast buffet room - every staff person was a 10/10

place was clean and quiet. good value for your money. breakfast included was a nice bonus

our only complaint was we could hear someone doing their laundry quite late at night.

the room is spacious, and they provide a good breakfast as well as a fitness center

wifi was very slow to load in our room(4th floor)when surfing the net (+)free parking and wifi internet are excellent (*) free wifi is a plus as well as in room microwave and fridge (+) wifi worked well

room service was available for dinner

parking is almost full in the night

stayed while our kids were playing sports. great value for the money.

limited close parking

the pool and spa area were fantastic.

location and hot breakfast

bathroom really small, and only one dryer in guest laundry

need hp sauce at the breakfast but that breakfast was wonderful.

excellent free breakfast included with room rate. nice whirlpool and swimming pool.

the place was nice and neat! the pool was wonderful and we really enjoyed it!

staff friendly breakfast and available dinner, bar pool and gym location

bad thing i can say is the pool is small and because of covid19 the hot tub was not

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

golf staff

with kids and breakfast included would have been nice

fridge with no bar, meaning kids had nothing to consume, haha

loud kids in hallways

lots of people smoking so might now be good with small kids

gave our kids a spare room to hang out in on saturday night

super clean and very comfortable. breakfast was great

the room was clean and comfortable. the breakfast was very good.

the breakfast was great kids love making there own breakfast

breakfast was excellent

was gross kids screaming through the halls and staff didnt seem to care kept up all night tournament next

wifi was difficult to access

wifi was hit and miss, it would go in and

courteous staff, comfortable room, free wifi was good

wifi speed was terrible. wanted to watch a sports event but couldnt

wifi was really slow

poor wifi.

wifi wasn t working at all which was a disaster for my kids and my mom

the wifi wasn t as good as expected

concerned by the fact that the wifi was not 100% effective

we had problems getting onto wifi

the fitness center was decent but had no wifi reception or tv so that one could have worked out from an app

didn t use wifi

room clean amazing wifi

i had to reconnect the wifi every once in a while, otherwise everything was great.

u will have to re-accept terms on the splash screen multiple times over your stay)

had laundry facilities on the property which was convenient

room service, no gym

the pool

the pool snd gym room was nice

surprise other food was what you would expect good location great staff thru out would stay again pool was

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

he was able to get me an early check in and assisted me with the check in process

the kitchen has everything you need to prepare meals

new and well equipped modern suite in new high rise condo building in central kitchener location, on lrt line and short walk to downtown

the only thing that could be better was the pool temperature. it was a bit cold!

the breakfast could have more varieties.

everything was great, the pool, the breakfast, the parking, the comfort - all great!

the swimming pool was too small but the gym was good

breakfast didn’t start until 7a

hotel was clean, modern, spacious, staff amazing, breakfast excellent

very comfortable spacious room spotlessly clean great breakfast

comfortable bed, lots of room, kitchen was fully equipped.

room was large kitchen pool was clean

the pool is closed .... just that

had 4 different devices to test it with) despite promises to give us a

was no wifi nor internet for the 24 hours i was there

paid wifi is good

wifi did not work

wifi never worked for us

bad bed... wifi didn't work very well

wifi was very weak and was very difficult connect

no wifi though promised.

wifi did not work and no control of room temperature

they only had a smoking room, there was a constant dripping sound coming out of the bathroom, the wifi password wouldn't work and the room didn't smell very fresh

breakfast included was a great value

bar open, breakfast was not buffet

breakfast selection i have ever seen in a hotel

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

the breakfast was pretty good and the staff were great

welcoming staff, wonderful breakfast and clean modern room.

love the kitchen and that breakfast is included.

coffee bar available through the day

rooms are big with a little kitchenette, dishwasher, large fridge and microwave, everything you need is in the kitchenette

great pool and rooms

the room was comfortable and clean. i enjoyed the use of the gym while there.

gym was not open. no hot tub.

rooms were very clean, location was great. breakfast nice. staff very professional and helpful.

grandson loved the pool & amenities

we loved the pool, spacious room and great location.

we didn’t like the pool as it was only 4ft but still we enjoyed it as little ones liked it.

the in-house laundry is so convenient, the staff was friendly and helpful

the free breakfast was amazing

wish the pool was opened- no fault on the hotel as it’s because of covid and it’s lockdown

everything was perfect from our arrival to our departing breakfast and checkout

kids really enjoyed the pool and slide

hotels and this is far the best the staff was there to clean up after people left it was full of kids from our cheer leading team for competition and parent the staff was great and very

pool and hot tub

water cooler in gym needs to be fixed please .

breakfast was delicious and filling

you have kids that you don't want to watch, or don't mind the sounds of gangs of kids running up and down

kids loved the water slide

the hotel offered a great variety for the free breakfast

it was so nice to have a free breakfast and lots to choose from

has been redone , breakfast was good .

fresh salad fruit that’s a plus including,walnuts,cranberries / yogurt cleanness , functional kitchen and toilet/bathroom

the pool was clean and warm and the breakfast was great (with a little mini-golf for the kids while you sip your coffee)

gym could use more up to date equipment

the room is spacious, clean, courteous staff, excellent breakfast

good facility and good breakfast

dirty and smelled bad, carpets were stained everywhere , no help with suitcases and no elevator, breakfast ended too early

the continental breakfast could have used more diabetic friendly

staff was friendly and allowed us a late check out

breakfast was a nice spread. loved the 24/7 coffee.

breakfast was good, staff were very friendly and amenable to extra requests, entire building was

breakfast could have been fresher, but the coffee was good

were very friendly and amenable to extra requests, entire building was clean, and the pool and fitness centre were a very nice touch

morning breakfast was decent - in our case there seemed a bit overwhelmed - but nothing to

the pillows were terrible and the breakfast was less than available at hotels nearby

wifi was slow,not sure if hotel was full and everyone was using it but it never really got above 5

also, the wifi system was very good; it was fast and didn't drop connection

very clean rooms and common areas ... free wifi connection was reliable

great service. staff are excellent. wifi was fantastic.

wifi password didn t work, blankets were too light, bed was too firm

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the reception for them and the housekeeper delivered them very

bar mason restaurant offers a small selection of food and they are expensive

and bar were great

food at bar mason was quite good

bar mason food was great

breakfast was great and the staff was very friendly.

nice staff ! was nice had gym laundry and breakfast!

offering free breakfast but closed kitchen too early ( so we received it cold at 9:30 am)

cleanliness and breakfast

breakfast was great and staff very helpful

bad wifi connection

the room was clean and spacious. the free wifi, breakfast and parking was nice.

liked the free wifi

the wifi works great

wifi was not the best

good breakfast

bed was really comfortable, room was clean, pool and hot tub were great too

my grandkids loved the pool

the pool was a great and it had a nice jacuzzi

the eggs and sausage were really cold. the only thing i was disappointed in was the breakfast.

though unorthodox comparable to large hotels is friendly and familiarizes you with the western bar and lounge

fact that their were utensils, cups , plates , stove (full kitchen) beautiful decor , comfy and clean

lady glaze doughnuts, tommy cheese shop, and 1881 steakhouse & burger bar were fantastic

full kitchen

i had no big issue looking for the staff but had to walk to the back bar to find him others may get confused and walk out etc