friendly staff, cleanliness and early check in.

wifi was spotty but there has been an issue since folks work from home

very clean, great wifi and nice tv

wifi in room and staff blamed it on apple products

the spa was closed at 4:00 on saturday and on sunday

the most comfortable victorian period bedroom with an excellent en-suite with deepest excellent spa tub i have ever used

swimming pool too

for the pool and the pleasant grounds

considered room - 2 chairs and a table, relaxing places on the property like around the pool even if it's too cool to swim

super lovely hosts....very clean, updated rooms....great pool....felt like a resort!!!

the owners were friendly, the use of the pool and gazebo was great...very clean

staff accommodated a request for late check out even though they were booked

it was also quieter than the centre of the city, and the grounds included a pool and comfortable seating outdoors in a lovely park area right on the grounds, so perhaps the

and there’s a beautiful pool just steps from your door

pool

friendly and efficient staff. location and pool

me and my son had a great time. we really enjoyed the pool and hot tub. staff was amazing!!

the pool was very attractive as was the patio where we sat with coffee

also being next to the gym room was noisy one morning

facilities ( bathroom, swimming pool, and gym ) were good

website also said they had a gym

were very accomadating when we needed an early check in

public spaces for groups to gather bar area could be reconfigured fo group type sitting instead of restaurant seating

room was large and comfortable. the pool and gym were great.

the gym.

room was sparkly clean. beds very comfortable. food in the bar and dining room was excellent.

were able to do an early check in that was very much appreciated

we stayed in the king sized suite, enjoyed the separate kitchen area and outdoor balcony

it was also comfortable, with our own kitchen and bathroom

lots of room, kitchen with microwave & fridge, comfy living room with recliners & flatscreen, nice bathroom

the premium suite with kitchen, living room, king bed in bedroom, big balcony, cleanliness and thoughtfulness of the

the room comes with a kitchen sink, microwave, fridge, toaster, kettle, silverware, coffee machine, knives and dishes

hotel was able to give us an early check in

the shops are mostly kitchen shops and the others mostly sell trinkets and beads

my friend and i felt very relieved and pleased with the accommodation, excellent beds and kitchen facilities ( tea, coffee maker, etc

bed and closing hours for bar and food

the bar and restaurant are still awaiting a liquor license

the wifi works fine

we were not given the wifi password when we checked in

difficulties with wifi and tv

wifi was not working or extremely slow. that s all.

wifi even though advertised it

abilities to plug in all charging devices for phones and laptops with wifi available

the wifi connection was inconsistent..

wifi worked very well

perfect location and appreciate the free parking .

their bar was not open at 10:30 after the theatre for a cocktail.

the bunkbeds were really fun for the kids and there was an amazing fun public pool and paddle boat rentals a stone's throw

very attentive host who kindly upgraded us to the music room and offered late check out

excellent location to the park and paddling boats

wifi did not work

wifi never worked for us

paid wifi is good

was no wifi nor internet for the 24 hours i was there

had 4 different devices to test it with) despite promises to give us a

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

location, parking and unit were all great for visiting kitchener comfortably.

because it was an apartment it had a kitchen so you could make meals

difficult to get any response to allowing late check out and additional key fob

great communication from the laundry room management

told the front and got free breakfast

loved the facilities and the gym was awesome

breakfast - i had an avocado toast which was nice but a too expensive for two pieces of toast with

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

breakfast good, eas included

there is no bar for the evening in this hotel but they do recommend you go over the road to other hotels

i also took advantage of their exercise room and pool, so definitely got my monies worth

coffee bar available through the day

the portion covering the pull bar screws was dangling and thus the bar is loose from wall rot

for front desk and homewood should be proud to have madison as their employee :) enjoyed the breakfast included with our stay

swimming pool looked attractive; good gym set-up; laundry room well-equipped

excellent room, great facilities, including the gym, pool and breakfast area.

the laundry facilities were excellent new machines that worked well

kids running up and down the hallway until 1 am

heated swimming pool very clean room friendly staff

free laundry on site was wonderful

pool and gym a bonus

room was big and clean. kitchen was nice.

the free breakfast was amazing

wish the pool was opened- no fault on the hotel as it’s because of covid and it’s lockdown

spacious room with good work facilities and wifi

room clean amazing wifi

u will have to re-accept terms on the splash screen multiple times over your stay)

good water pressure in the shower and fast wifi

the wifi was excellent

wifi wasn t working at all which was a disaster for my kids and my mom

the wifi was not strong or spotty, the tvs could be updated to smart tvs

we had problems getting onto wifi

concerned by the fact that the wifi was not 100% effective

the shower no breakfast wifi very slow tv cable not good carpet needs cleaning/shampooing

bed, in-room spa tub and shower

i and the kids loved the breakfast and the kids had so much fun in the pool.

the laundry room was spotless and very functional

the jacuzzi was great and the continental breakfast was good

so very clean, and the kids love the pool. last, there is everything around like a 2 min drive

breakfast could have been fresher, but the coffee was good

morning breakfast was decent - in our case there seemed a bit overwhelmed - but nothing to

were very friendly and amenable to extra requests, entire building was clean, and the pool and fitness centre were a very nice touch

good, staff were very friendly and amenable to extra requests, entire building was clean, and the pool and fitness centre were a very nice touch

the pillows were terrible and the breakfast was less than available at hotels nearby

the breakfast was fairly sufficient for a short stay. we really enjoyed the location

breakfast was a nice spread. loved the 24/7 coffee.

neat and tidy, fresh decor. friendly and helpful staff. breakfast options are terrific!

barking dog at 1am and the breakfast was not practical for diabetic individuals

nutritional offerings for breakfast should consider increasing protein offer

great service. staff are excellent. wifi was fantastic.

wifi password didn t work, blankets were too light, bed was too firm

very clean rooms and common areas ... free wifi connection was reliable

wifi was slow,not sure if hotel was full and everyone was using it but it never really got above 5

also, the wifi system was very good; it was fast and didn't drop connection

breakfast wasnt good, closed fitness room and non-existent sauna and hot tub

not sound proof enough, too close to laundry room

fitness room could have been larger with a bit more equipment

availability of fitness equipment

breakfast was very good, we went down to the breakfast room for coffee because we could not work

free wifi, friendly staff starbucks

no free wifi

the wifi went down and stayed down for the majority of our stay

wifi in the old section doesn't work at all for the 4 days that i spent there

our second day of our stay the wifi did not work

miss the pool and gym

and the breakfast coffee taste good

they gave us an early check in. the room was large and the breakfast was very good.

best value in kitchener. super friendly staff. nice rooms and a the breakfast was so good.

the eggs were visible only if you are planning to eat cold cereal for breakfast