heated indoor pool, i will definitely be staying here again

love the patio and pool for kids

clean, good warm breakfast, comfortable bed

has been redone , breakfast was good .

would highly recommend exceptional value for the room, full kitchen is a bonus during covid

the breakfast was filled with variety

the breakfast was amazing and huge assortment of hot and cold food options

everything was perfect from our arrival to our departing breakfast and checkout

water cooler in gym needs to be fixed please .

complimentary breakfast was excellent. loved waterslide. pool was quite warm.

room was small- it was a “suite” with kitchenette but didn’t have anything included in the room that isn’t found in any of the hotel

enjoyed the gym facilities

bar mason food was great

room was large, with a neat, small little kitchenette

there is a restaurant called bar mason that is inside the hotel next to the lobby

checking in at the restaurant and bar with my luggage.

issue was the club music from the bar but it ended at midnight

full kitchen

great king bed and king pillows, fully equipped kitchen with top quality appliances, big screen tv, western pub next door had great food and

the bar attached to the hotel is also excellent and food and drink are well priced

kitchen area is disorganized eg

eggs were drenched in butter. otherwise breakfast was okay.

location close to family, updated main lobby and dining, available gym and laundry

breakfast was great and the staff was very friendly.

offering free breakfast but closed kitchen too early ( so we received it cold at 9:30 am)

wifi was not the best

the wifi worked

liked the free wifi

the wifi works great

bad wifi connection

my grandkids loved the pool

there was not enough space to falicitate guests other than the breakfast area

comfortable beds. nice breakfast. clean rooms and close to our destination.

comfy beds and pillows, very clean, nice pool.

good breakfast

staff, very clean, comfortable bed, close to everything and breakfast was very

but the room smells terrible the sheets were very dirty i know it wasn’t wash it smells bad my kids didn’t sleep with the smell it was so bad bathroom sink was not working etc but we got there

breakfast was excellent

i was kept up most of night with kids running in hall, knocking on doors, yelling

the breakfast was great kids love making there own breakfast

the pool was miniature

golf staff

we had access to the pool which was unexpected due to covid restrictions

the gym was really clean and up to date. breakfast at the restaurant was delicious.

my husband and son enjoyed the pool and i used the gym

gym had four m/c's two were broken

enjoyed pool, hot tub and gym

had laundry facilities

pool was warm enough, hot tub was great

and clean, however missed the breakfast but the free coffee and water worked well

wifi was very slow to load in our room(4th floor)when surfing the net (+)free parking and wifi internet are excellent (*) free wifi is a plus as well as in room microwave and fridge (+) wifi worked well

parking right out the front and good location

i spoke to the kids and told them to stop

was very poor for the price charged very noisy young kids running up and down the halls after 9pm including the floor above us hockey bags strewn on

entrance to the parking lot has a lot of traffic

breakfast was great, and the outdoor pool was clean with lots of chairs around it

the pool is closed down which was a bit sad but overall not a huge deal

had laundry coin operated

the outdoor pool is wonderful.

staff were helpful, needed early check in and they helped with no problems

gym pool internet location bed

no pool open

i liked the shower the pool was the perfect temperature.

my family joined us for a visit and enjoyed the pool and restaurant together

pool needs a bit of an update

of space, full kitchen, beautiful big balcony

the kitchen was a bit bare

well-equipped kitchen and everything new in the apartment plus a very large balcony and a nice view, close to the

i have used the laundry rooms before and never had an issue, however this room was disappointing

the kitchen had everything we needed for a small meal

breakfast was great

kitchener inn & suites was such a pleasant surprise

it should be commercial/gym model fitness room needs a fan to move

anne who is in the breakfast area is a wonderful lady who greeted everyone with a smile

the breakfast was really great

the wifi went down and stayed down for the majority of our stay

wifi in the old section doesn't work at all for the 4 days that i spent there

our second day of our stay the wifi did not work

free wifi, friendly staff starbucks

no free wifi

bed comfy and breakfast selection excellent.

hot tub was broken/ closed - limited hours for business centre / fitness room -patio door did not lock - carpet needed deep cleaning or replacement(although was

the room is spacious, and they provide a good breakfast as well as a fitness center

place was clean and quiet. good value for your money. breakfast included was a nice bonus

i didn't get to use the fitness facilities because of time, but those also looked decent

only one granola bar and water bottle, on the desk for a room of guests. not very generous.

famiky & pet oriented , pool booked for our family, good wifi

rooms were ok size, pool and gym were great, check in was easy.

hotel bar was understaffed

checked in at 7am (i paid for one full additional night despite coming in morning), and 4 days later on my checkout day, i checked out at 1:40pm (oh, and i was at reception since 1:20pm, the

my room was with kitchen, nice coffee machine, micro-oven, refrigerator with freezer so i can get frozen foods

pool out of order; construction.

pool was not open

breakfast could have started earlier.

included breakfast was ok. but that is to be expected

the shower no breakfast wifi very slow tv cable not good carpet needs cleaning/shampooing

we had problems getting onto wifi

the wifi was not strong or spotty, the tvs could be updated to smart tvs

the wifi wasn t as good as expected

the room was well maintained and clean. wifi was good. bed was awesome

continental breakfast was the bast

also, my room smelled just a bit like a gym bag

the pool could have been warmer. it was a too cold for our liking.

fully equipped, swimming pool & gym open for use

nice pool and gym

u will have to re-accept terms on the splash screen multiple times over your stay)

the fitness center was decent but had no wifi reception or tv so that one could have worked out from an app

i had to reconnect the wifi every once in a while, otherwise everything was great.

spacious room with good work facilities and wifi

the wifi was excellent

there are no signs that the laundry room is in a huge building

difficult to get any response to allowing late check out and additional key fob

because it was an apartment it had a kitchen so you could make meals

very good kitchen

hangers in closets, a regular coffee maker, larger variety of kitchen utensils, grab bars in the bath tub so old folks can get out, and a non slip bath mat

wifi never worked for us

had 4 different devices to test it with) despite promises to give us a

was no wifi nor internet for the 24 hours i was there

wifi did not work

paid wifi is good

i also didn t like having to order what we wanted for breakfast the night before - you don t know what you ll fancy the next day

very friendly staff and service. high quality of complimentary breakfast.

breakfast was suppose to be included but you had to decide the night before what you wanted from

the breakfast was great but it would have been nice to not have to choose the day before

i loved the complimentary breakfast, and the staff was friendly and accommodating

great stay and even asked for a late check out.

requested a late check out and it was granted without any issues

we checked in, we stayed in our coats and boots for a good hour before the room warmed up, the spa tub was just a regular jet tub, nothing

has everything that is essential without paying for amenities that i don't use: pool, gym, bar, or business centre

we were hoping for an indoor pool

bar open, breakfast was not buffet

breakfast - i had an avocado toast which was nice but a too expensive for two pieces of toast with

she apologized & gave us an extra late check out

was a clean and nice sized room with a microwave, bar fridge and a little coffee maker

with couch and chair, and big tv above the fireplace bistro on site exceeded our expectations for breakfast and dinner - menu, service, quality and variety of food location was perfect as we

for front desk and homewood should be proud to have madison as their employee :) enjoyed the breakfast included with our stay

the breakfast was good.

very clean. breakfast was wonderful with very inviting staff.

large room with a nice kitchen.

breakfast and coffee were great

great location. clean. good facilities. pool, gym laundry room.

room was very comfortable and clean, amenity in room and bathroom was good, kitchen was good, laundry and dryer facilities for guest available for free

the swimming pool was cool. would've liked it warmer.

breakfast was fabulous .denise was amazing. will return.

we loved the pool, spacious room and great location.

heated swimming pool very clean room friendly staff

it was good. kids like the pancakes

location, breakfast was good and the kids loved the pool

swimming pool looked attractive; good gym set-up; laundry room well-equipped

rooms were very clean, location was great. breakfast nice. staff very professional and helpful.

the covid situation, breakfast was fine

didn't eat breakfast at the hotel but my husband was not pleased the first morning but said it was much better

check in and out was so smooth and the breakfast was an unexpected surprise

great location, staff very friendly, great breakfast in the morning.

breakfast was amazing!

ch entity carries 5)--however, the wifi could stream more on your device, if you have a package

good wifi

noted 1 sn, 1 tsn offering only

wifi was horriblu slow

complimentary breakfast was adequate. kitchen area was clean.

there was a bit of noise from kids opening and closing doors and people allowing room doors to slam

the amenities were great, the pool and hot tub were clean and well maintained

were very nice and big enough for us all pool and hot tub were a great time as well kids had a

the spa and pool are very good for relaxation

the kitchen facilities were nice

cold draft in room wifi not working from laptop nobody at reception for checkout

the only issue we had was the internet. wifi was terrible.

free wifi was terrible

wifi doesn't work

really happy about the fact that they offer free parking and free wifi

the facilities worked well and wifi was strong

- fourth floor: basically no windows, no light from outside - tv has a blu-ray player, wifi is not great

wifi and cable tv

wifi was very fast

too much wifi in the room, interfering with my energy and causing headaches.

good breakfast with many options

ice, gym, washing

close to everything parking facilities breakfast.

pool was really nice to have

ening august 2023); large room and large bathroom; room and bathroom were clean; indoor pool, gym and parking garage are available

we also really enjoyed the fantastic swimming pool, the well-equipped gym area, and one of the best hotel breakfasts we’ve had in a long time

of the best buffet breakfasts i have had with lots of variety over the days compliments of the kitchen staff suzie and mary grace - thank you

beautiful room with good kitchen facilities

the gym facility was still open at the time and booking a time slot was straightforward

breakfast was full of choices and delicious

the page for wifi connection does not automatically come up.

included with wifi and cable absoutley stunning room extremely clean and comfortable staff friendly and

wifi signal exists, but it is often lost for no clear reasons

the other bummer was that the wifi was out for our entire

wifi is terrible...didnt manage to log on at all..pool is tiny, and no hot tub

pool on the same floor was great

we liked the pool and location

microwave so you can't heat up out side foods, coffee and tea in room, iron, space, soaps, pool, gym, nice you added store as who wants to go out in the hood with freaks and killers doing drug on

a kids dress found in closet, bathroom sink or shower wasn't clean with long black hairs around them

noisy kids running the hallways till 11 pm

close to qew and good restaurants; good wifi connection

wifi was excellent

wifi was great

wifi was terrible

free parking and wifi room was very clean

guy behind the front desk was lenient when it came to us getting a late check out

wish at the time of booking i was notified that the pool and hot tub were not in working order

swimming pool with outside patio, very nice

with the bug splattered as it was such a big bug guts still on the bottom of the pot back on my kitchen counter now putting bug guts on the kitchen counter where i was supposed to prepare food

excellent; very spacious and comfortable with a large tv, a good couch and foot stool and a full kitchen

hot breakfast, very friendly staff

my daughter went to gym and passcard did not work upon her return

was tasty, beds were super comfy, staff were accompanied with a late check out due to my wedding day

as a result of this, my kids had to sleep on the floor

pool is very small, it's more for soaking up, or for kids, as a result we didn't use it, but it could be nice to have if a family trip

breakfast bar was over priced

swimming pool and gym are also pluses

the pool was clean and we enjoyed the swimming

generally speaking it's a bit early for vacation :) the pool was not working but that was temporary

friendly kitchen staff

excellent breakfast fresh and hot. staff friendly and helpful.

good size room with a decent shower tea/coffee facilities in room + fridge/microwave excellent wifi nice continental breakfast from

close to the highway. free and fast wifi.

great staff, good rooms and very clean. free parking and wifi was great

bed was comfy, wifi included and room clean

the room was very clean and the wifi worked exceptionally well.

great pool and fitness centre

nice breakfast. clean rooms and pool was good.

was a great hotel, breakfast and dinner mon- thursday is a nice touch

pool maintenance created a ton of dust, and triggered allergies for us

the entire hotel-room, breakfast area, pool, gym, lobby were all very clean

the bar waiter was spectacular!!! made the entire experience fun and educational!!!

at the breakfast were a bit off some days, but otherwise breakfast selection was great

the gym was well-equipped

it was clean and the breakfast was good

a definite plus is also a coin laundry in the basement and the staff is very friendly and professional

the gym was basic but enough for a decent workout

there is a small gym and pool too

the pool was wonderfully warm and the gym was adequate for our needs

the breakfast was really good. the staff was friendly, the pool was nice too.

to a heated swimming pool and state-of-the-art fitness facility, breakfast was fresh and filling, very clean room with plenty of storage

friendly staff and location is perfect i love that the pool is open until 11 as well

mentioned that the pool and hottub were under repairs

the staff were really nice and helpful and the small bar and restaurant served a great breakfast

open the pool!!!! lol

good facilities on site, pool, gym & laundry room

great place great staff open the pool !!!!

the hotel offered free amenities such as free wifi and parking

wifi worked on and off

wifi issues check in

the wifi was really fast, and i enjoyed the hollywood decor

have to reboot the roomcast box to get it appear on screen and when you reboot it changes the wifi password so every time you reboot you would have to reconnect all of your devices

the breakfast was amazing

the hot breakfast was nice too

breakfast was hot and plentiful

breakfast was good and the staff here was very helpful,esp the

scrumptious breakfast with omelet, greek yoghurt, sausages, good coffee and make your own waffles