exceptionally clean! immaculate pool area! friendly staff!

close to the aquarium and overall a very nice place! kids loved the pool!

great hotel, have stayed here several times, quiet, comfortable beds, easy check in and out, hot breakfast and plenty of

clean and breakfast good.

they didn’t even ask if we wanted a late check out

pool was cold, the temperature in the shower wasn’t great (either too hot or too cold), i

bed was very comfortable, the shower was great, the room was very clean, the breakfast offered a great many options

pool temperature was very cold

the pool was open, thank goodness

pool water too cool.

breakfast selection was amazing

we were taking luggage to my car, then coming in for a breakfast bag and to checkout

breakfast .. plain eggs possibly ( most kids do not like the peppers and cheese)

we all enjoyed the fitness room, pool and whirlpool

the indoor pool for the kids.

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

no laundry bag in room

reasonable pet fee and room rates

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

friendly staff, super clean, stylish interior, excellent food, well equipped modern gym

walked to paul brown stadium not to bad 30 min they need shuttle bus

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

their shuttle service was excellent

great hotel, would be great to have a gym for business guests

gym had lots of equipment and all seemed to be in working order

great view!! great breakfast buffet!! great place to stay close to everything!

staff was great and a decent breakfast, which is always nice

pool is tiny

the breakfast was better than the last time but could still use a little boost

i loved the vibe of the hotel. all the games, the outdoor fire pit and the pool/gym.

desk staff and manager are great, room was spotless and bar was fun

the key cards weren’t working on the parking garage, pool or gym.

in lobby-husband watching masters on the big screen, i got wine from the bar, our teenage kids hanging out in the various areas

pool table was free

bathroom floor had stains on tile, wifi is very week, and wasn t sure where the machine was

the room stank like mould and the wifi doesn't work in the bedroom

the room stank like mould and the wifi doesn't work in the bedroom

was cold, no wifi, pool was only 4ft, found out day after we had to pay 12 every time we left and came back when

could not get on free wifi

i wish the pool was warmer. a little on the cold side for me.

to many elevators,confusing,how to get to the pool,how to get out on the

00 overnight,big crowds of kids ,not the best

comfy beds, beautiful and clean room and bathroom. pool was a hit with the kids!

about and received without issue an early check in time

we were celebrating my daughters 14th birthday and miss betty made sure our room had the best wifi (essential to teens) our room was immaculate and cozy (-)wifi was slow and didn t like staff knocking on door at 935am wanting us to leave. (-)wifi service was very poor (-)the wifi sucks! (-) the best wifi connection around (-)wifi wouldn t work on the 17th floor, was told because of location of satellites or something on (-)the wifi parking fee luggage cart tire was flat. people smoking on balcony (-)balcony was very small, wifi sucks, over priced (+) wifi was good

upgrades to rooms were great. downstairs bar quaint

wish it had a hot tub or sauna for adults to enjoy while kids swim.

the view and the pool

we came back to our room later saturday and the house keepers had the kids animals placed cutely on their bed the kids thought it was cute

the breakfast staff is a little unfriendly

breakfast was super

breakfast was good but both mornings there was no coffee

breakfast with hot and healthy options, room very clean and comfortable

it was cleaning and had parking on spot. plus late check out times.

said it had breakfast, i guess i was hoping for more

everything miss the breakfast.

the cute room with kitchen.

breakfast and bed and toilet

room has kitchenette room and hallway are clean proximity of restaurants and highway

there was an incredible rooftop bar and dining venue

very hospitable. i enjoyed every minute from the valet to room service

the room service food was expensive, limited menu and bland - we had the pizza and it tasted like

friendly and helpful staff, which included the valet, front desk, bar tenders

the food was delicious at the bar as well as breakfast room service

staff was friendly, updated shower, nice pool, everything was wonderful

clean affordable friendly staff. great breakfast waffles cereal bagels juice coffee

clean affordable friendly wifi breakfast

ice machine and the best breakfast

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

good bar food and breakfast

loved the kitchen and amenities made it feel more like an apartment

hot breakfast was great and the location was beautiful and convenient

excellent hotel with amazing hot breakfast!!

the bar and restaurant had amazing food and super friendly and accommodating staff

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

wifi should be free in the rooms.

wifi is not included.

have to pay for wifi 13$ or 15$ a little bit more incentive for $300

what happened to free wifi

wifi was solid

were very polite room service was there every morning to change out laundry and clean the room they were helpful with any questions i had in the front

i also like that there is a laundry facility on the premises

the guest laundry room was ran down and looked dirty

they don't have a bar and don't sell any beer.

food was just bar food and very mediocre

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

we had a great time at bar and the bartender was fantastic

didn't get breakfast because no one was working at the breakfast bar and no food was available

no free wifi as advertised 3

no hot water and wifi was rubbish

wasn't nothing open around there! no fault of the hotel. couldn't access the wifi.

was no hot water, no wifi, was told there was no room service when we were told that there was room service when we

i didn t use the wifi but i left with bedbug bites

slow wifi outdated fitness center

friendly staff, well equipped rooms and flying wifi less than 5 minute walk from riverfront

was nicely located for our purposes, good room service food from the attached restaurant, the room was clean and maid was

room service hours could be more versatile & hours extended

i used the gym on two occasions - while on the smaller side, it still had all the facilities i needed

didn t even know about wifi

wifi internet was extremely spotty and rarely worked which was disappointing and made working

wifi out of service

free wifi

i chose a 4-star expecting access to food, drinks and wifi

the breakfast wa good andand filling

could have been better choice for breakfast than just two kinds of muffin and the coffee was on the weak

the web site says free breakfast, breakfast to me is more than muffins and coffee

everyone was very nice. i did like the breakfast but wish there was food for diabetic people.

didn’t see any breakfast or coffee when i went down at 7a.

great value for the location. continental breakfast was very nice!

delicious breakfast and great location

the morning for breakfast was outstanding

very clean, great breakfast and the staff was polite and courteous!

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

our favorite staff member was the gentleman working at the social hour and breakfast

it wasn't even an early check in, it was 6:45 in the evening

bed compfy and breakfast good

i had no issues.. unfortunately the bar was not opened but we still didn't have no problem.

the location was amazing, breakfast was top notch and i got a really good deal price wise.

room was very comfy - really nice bed and the bar area was fun after a long day of work

we really loved the bar area

location, restaurant and bar on the bottom floor

excellent bar and restaurant

information about the lobby bar opening hours on the website is incorrect

everything. gym is nice

breakfast was the typical hotel free breakfast

there was no rail or bar to hold on to

we were able to have early check in no questions asked

there’s a nice game room and small pool downstairs

everything about it my kids slept well thanks

bed in a clean room, friendly and helpful staff, good breakfast served early

pool should be bigger

you attend football or baseball game, the room was recently renovated and looks very nice, the breakfast was excellent

are bed bugs there my kids got bite up real bad when we enter da room he smell like smoke real bad

offers on site bar and snacks and free breakfast

the shower was away from the toilet so my husband could shower while the kids were able to still use the bathroom

they need to have a full cocktail bar with some sort of outdoor patio to socialize with other guest

the price at the laundry very

clean, spacious room. pool had warm water. 8 minute drive to newport aquarium

usually when i travel there is no pool or it’s closed

breakfast was fantastic

breakfast buffet was ok but no cheerios or rasin bran cereal, no oatmeal, only fresh fruit was

sounded like we were next to a gym, bowling alley, and daycare

small pool, could improve hot breakfast food quality.

liked that it had a mini kitchen with a nice an clean refrigerator

the motel didn’t offer that but provided us with a 2 king and pullout couch room with a kitchen which was amazing

the breakfast was good

finally, breakfast on every day we staid but saturday was literally scrambled eggs and dry sausage with some

the second room had nothing i needed for the kitchen

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

traveled with 4 adults and 4 kids on a church trip

pool was clean and towels well stocked

pool and gym were both open early and late

good breakfast

pool was a little murky but when we stayed there was a ton of kids so that is to be expected

pool was dirty,up all night with kids running and jumping in hall ways.

the staff were professional, and the breakfast was great

pool closed

i was traveling alone with my two kids and my dog, the last thing i wanted to do was worry about a crib that was supposed to be taken

great breakfast and staff

travel with our dogs and appreciate no additional pet fee

zero pet fee

good staff and it was clean . guest laundry

free wifi and complementary breakfast were much appreciated

per machine), rooms are pretty clean, everything is quite new.

pool was closed and we were not made aware before stay. we had some very disappointed kids :

the fact that the pool was not open due to covid-19.

laundry facilities available

pool was warm and clean

not doing a full continental breakfast yet

the indoor pool was nice and warm

the room was really clean and the pool was cleaner and had more chlorine which i liked

while my kids were inside the pool they turned the lights out and told everyone to get out

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

nice pool, close to zoo

i liked the comfort of the room, the quality of the gym and the service of the staff.

breakfast was delicious

front desk staff amazing. breakfast was exceptional

the breakfast for both days were not to my liking.

poor, gym equipment poor

very nice layout. well thought out. very clean nice breakfast. will definitely stay there again.

expensive. pool closed. no hot breakfast.

although we didn’t use it the item, it was great to have stocked kitchen ware

the rooms are large, comfortable, and have plenty of conveniences, like the near-full-size kitchen, great desk/work area, plentiful shelves and drawers, and even well-placed hooks

the bar food/drinks were also pretty yummy

the kids thought it was really neat

the gym was nice and had peloton bikes

my kids appreciated it

we enjoyed the bar food/drinks, they were surely overpriced ($12 for 2 soft pretzels) - keep this in mind and

the pool was out of order

but the downside was the pool was too cold

the pool was on the small side and was a max depth of 4 feet deep

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was too cold

down, was looking forward to their hot breakfast ice heard so much about in reviews, also the gym was closed, workout equipment looked lovely

fixing, but it was super clean and well stock to where i didn't have to ask for anything and the breakfast was excellent

the laundry fee is quite reasonable

didn't like that the pool was closed

did not like that the guaranteed amenities was a gym and spa

literally everything within five min of property (airport, casino, stores, restaurants

privacy and quiet. pizza on wednesdays. laundry area is neat and clean.

it was nice to have continental breakfast, especially since a lot of hotels seem to be doing away with that amenity

recommended ud83dudc4c selfcheck-in the room was excellent, full kitchen for parents and 2 adult kids

staff amazing, clean, shower great pressure, breakfast had a great variety

wife and i, breakfast ( coffee, muffins and oatmeal) was a plus since we have a stove and small kitchen in room , we like king beds better but queen did the job

hotel was not able to provide kitchen items in the night so we had to wait until morning to eat

could expand continental breakfast and have coffee makers in rooms

improve breakfast options

we found dirty laundry sticking out from behind the dresser that should have easily been found it the room was

hotel advertised a nice indoor pool

convenient location right off the interstate and free parking is great

was informed after i checked in that i had to give a 24 hour notice for the shuttle

decor was nice, parking was easy, room set up was functional

no pool

beds were clean and comfortable. pool condition and cleanliness was good.

didn't like that breakfast wasn't served after 9:00 a

continental breakfast wasn't the best need more options.

breakfast was great, pool was nice, and staff was nice.

no breakfast

a couple of the kids that were with the group forgot their toothbrushes, and they had them free of charge

pool area is super loud when a couple children are playing in there but the kids seemed to really enjoy it

lobby was very nice the staff very friendly the beds very comfortable the breakfast was great

standard hotel room, small pool great for kids, restaurant in hotel for breakfast, good rate, helpful staff

just a wonderful motel. room big staff nice. love the bar in the motel. clean.

was great, we enjoyed the pool and the staff were so nice and helpful

wish there was a hot tub with the pool. only complaint i have.

clean/friendly/breakfast good

the free breakfast, fitness center, and the staff

it seemed like the pool had too much of i chlorine in it.

everything was clean and we really liked the kitchen

i love having a spacious kitchen

very clean close to attractions personalized kitchen good value for the money

there was no real breakfast, but that maybe because there was a kitchen in each room.

hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

the pool area is awesome and the hot tub was above board

the pool and hot tub are clean and temperature controlled

the heated spa and swimming/gaming area

little family and i had the best time they love the pool and we definitely love the hot tub it was a great time

thing i didn’t like was the smoking rooms were in a different building than the pool, but oh well we still have an amazing time

the staff at the front desk were very friendly and the breakfast was great

airport shuttle also very helpful

very nice staff. kids loved the pool. everything was clean

24/7 shuttle, breakfast included, clean and comfortable, great staff

was clean the pool was nice

love the staff the breakfast n pool is always right temp just feel safe there.

it even has an indoor pool and jacuzzi

very clean great pool nice staff family friendly

pool and hot tub

pool /spa that is open late , fitness center and even a laundry room

breakfast was good, location good for what we had planned to do.

morning hot buffet breakfast was very nice to start the day with

the breakfast was great

breakfast was very nice and staff was very friendly and helpful

clean, the breakfast was good

shuttle to airport, friendliness of staff, pool for kids, spacious rooms, comfortable beds.

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

the shuttle runs on the quarter hour so just book a spot on the shuttle when you’re checking in

nearby there is a mall and various restaurants, a racetrack and casino, next to i75; we left very satisfied

shuttle to airport was a big help. room was very spacious. staff was helpful and friendly.

cleanliness, newness, kitchen, breakfast

suite had the best kitchen layout with sophisticated storage system

loved the hot breakfast as well

the room was great! loved the kitchen

the breakfast was great and well organized. the pool was nice and clean. location was great.

make sure if you have younger kids to keep them close

indoor pool was great but quite crowded.

free items included in room rate-- hot breakfast, kickback p

kitchen and bar had horrible quality food at high prices

great pool and hot tub

ended up using cell service instead of wifi), toilet was loud and made a

thin and we were placed next to someone, even though there were few guests staying at the hotel, wifi is terrible

staff was great with helping me access wifi on both my phone and ipad

the wifi somehow logged in to my phone and my accounts were hacked

arrival there was no parking and we had to park under the overhang out front

we also love the shuttle service and ability to park our car at the

the pool was too small and the water was very cloudy

amazing breakfast / very clean /friendly staff / location

charlie the shuttle driver, big hearted loving family man

screaming kids in the pool all day, so didn't get to take a dip

great shuttle service and driver to cvg

the main reason we booked this specific hotel was because they had an outdoor pool

close to the airport, great staff, and easy shuttle run in the morning.

very clean, nice warm pool

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

the fitness center was a nice touch, and i was able to get an early morning work out in.

not enough breakfast

the night was quiet in the morning there was breakfast hot coffee, i would definitely check in this hotel if i were you

pool area could be updated along with fitness room.

early check in

the parking, laundry and staff

no breakfast because of covid decent daily price stupid pet

nice breakfast didn't rush us out at check out

i'm so thankful ur employees ok my service dog to stay here no pet fee

also, there was to be laundry facilities but that was not so, i had to find a laundromat

the staff is very helpful and they were friendly. the breakfast was very nice and filling.

laundry machines not working

the gym is amazing, love it

shuttle was prompt

close to airport and my business venue a free shuttle that helped

airport shuttle runs 24 hrs so very convenient

very friendly staff and free of charge shuttle to the airport

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

the shower was amazing! great water pressure. very clean, ceiling fan, kitchen.

breakfast, parking is kind of limited, but great location

the hotel or our stay, but full-size trash cans in the rooms would be helpful, especially with a kitchen in the room

were disappointed in the breakfast

equipped kitchen! full size refrigerator

were not able to accommodate us with a 2 pm late check out on a sunday we had to pack everything and leave at 745 am

the restaurant and bar was really nice

parking breakfast convenience breakfast staff went above normal service her name was tennessee.

great breakfast

i think someone even rolled their eyes at my kids and i

the pool was great

the breakfast is fresh with great options

staff was great especially hotel employee at breakfast the next morning

my rooms have been clean; and there is a variety on the hot breakfast that is offered

close to the highway. staff was friendly. room was clean. hot breakfast.

almost a full size fridge and freezer with counter space and kitchen sink

lowest cost long-term car parking, with reliable airport shuttle

service was nice .room clean good parking .breakfast good for on the go!

was so close to the airport, and they had free shuttle service

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

clean comfortable shuttle service good

nice room , good breakfast, very nice staffs free shuttle bus

loved the two bedroom suite with full kitchen

breakfast-delish

shuttle driver was great for information

the kitchen staff not so friendly

no pet fee

wasn't even shut when we got to our door and the lights qouldnt come on i had 3 small kids in tow and did not feel safe

they didn’t have essentials , no fruit , no eggs , no oatmeal … kids were running down the hallways

the room we were given was next to the laundry room and the staff was doing laundry all night

there was a good selection of foods for breakfast.

kids yelling until 12:30 pm

we loved the kitchenette in the room

also the breakfast was tasty, just not our favorite items

the indoor pool was a great way to burn some energy, and the staff was always very friendly and helpful

kids loved the pool

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very nice, nice pool is led lit and up to 6ft, comfy bed, nice quality soaps

all, the gym.

the pool was closed

my boys enjoyed it very much as well as the gym

we stayed for location, hot tub and hot breakfast

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

loved that this location offers free laundry to guests, and that a key card is required to access the laundry room

the breakfast was fantastic

it was nice we could reserve and have the pool to ourselves

breakfast bar was well stocked and lots of options, i stayed on a weekday so i can’t speak to

clean, bed was extra comfortable, pool was nice, pet friendly