very nice great breakfast

there's gym and no pool

gym was nice

gym was not useable

clean, comfortable beds, & accommodated a early check in.

the location was great for the casino.

wish they would have had fresh fruit, breakfast sandwiches, even if we had to warm up

great price and great location for the lake and the casino

spa tube

breakfast was bread and coffee, but it would be crazy to complain for breakfast when you are paying

pool is always a perk

pool and hot tub

breakfast was good but putting the plates in the middle of the line vs

great breakfast, friendly staff

pool water cloudy

is a pet friendly hotel but they pick and choose who they give a hard time over with there pets

breakfast was one of the best that i've had at a motel

this place was great for our overnight stay for gymnastics competition

pet fee ($35 per night) was too high entrance was hard to find (obscured by gas station)

breakfast and the beds wer very comfortable

the breakfast offered several options and was perfect for a traveling family

it was quite, good location. the breakfast was very good.

pool and hot tub were nice

the pool could have been cleaner.the water was a little bit cloudy.

nice pool and hot tub

clean, good location, free breakfast & other amenities, helpful staff.

breakfast was great and coffee was good

clerks were friendly and helpful. breakfast good! (loved the pancake machine!)

this morning when i checked out, 2 housekeepers were hauling a large bin of laundry up the stairs, clearly struggling and sweating and swearing loudly

breakfast included more than i expected. including fresh made pancakes

fitness room was poorly equipped

the decor and breakfast were my favorite things about this property.

kids loved the pool

it was very nice. my kids enjoyed they self. the staff was excellent.

kids loved the pool

i didn't know a continental breakfast was included when i booked my room so this was an unexpected bonus for me

breakfast was so good, gym was great, laundry was awesome,

wish i had time to see more of the facilities, like the gym, but overall it was great

breakfast was

great facilities including gym, laundry and nice breakfast

each room included wifi, as well as a tv, clean refrigerator and microwave, the latter two of which were greatly

wifi didn't work the first day, and no updates were provided on when it'd be back up and running

wifi included

the wifi works great

easy parking outside your door

many flies at swimming pool area , i think it was their season

spa and rose tavern

pool was fun for the whole family, very special to be in the pool on the lake

property by the lake, heated pool and jacuzzi facing the lake

we also booked the saunas at the spa

breakfast was good and the room was clean and nice sized

would have been nice to have a pool, however, the hot tub was great!

nothing they could help. due to covid things were not available like hot tub or fitness room.

breakfast offered could've been better. more selections and maybe hot items as well.

the ice machines and half the laundry machines said out of order

other than not real breakfast. was a good stay

unhealthy breakfast

breakfast was delicious

staff was great bed was comfy breakfast was awesome.one of canandaiguia hidden treasures

wuld be nice if they offered oat milk at the breakfast spread

the fitness and pool area very nice

very nice facility. friendly staff. excellent, and large rooms. excellent hot breakfast.

also liked the free breakfast buffet

due to covid, breakfast limited to yogurt- grab and go

extremely clean, away from the road so it’s quiet, lots of variety at breakfast, friendly

enjoyed the spa and pool area

the pool was nice but freezing cold

also appreciated the complementary bottled water and chocolates for guests

the pool!! i bought my grandkids, we had a blast....

the staff. the location. the pool.

wifi signal, couldn't use coffee maker in room for coffee as it was missing the filter cup and

couldn't get the wifi to work.

600 channels on the tv and good wifi

difficulty connecting to wifi, no chairs in our room-had to sit on bed to watch tv, eat.

were unable to get on the wifi and also unable to get tv access

at the hotel there was again no information in the room concerning spa facilities nor meal times

excellent spa

the spa was just down the hall from our rooms

look forward to the spa unfortunately they were booked

i did not use the spa, but have heard from locals the spa staff is unfriendly and the services are overpriced

the hotel staff was very friendly and the hotel was very clean. breakfast was great.

the breakfast room was the largest and most comfortable that we had ever been in

breakfast was good. omelet was not hot enough.

i was driving a uhaul truck and the parking was very easy

also it was nice to be able to use pool, hot tub, and gym

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

the room and the pool

pool more than compensated for this missing piece of exercise equipment

clean, pool, outdoor seating area! mini bar at front desk

pool was a plus

clean, friendly, great parking, great continental breakfast

the complementary breakfast

nice helpful staff, ok breakfast, everything is new, comfortable bed, fairly quiet location

rooms, service, parking, staff and breakfast were all great

clean, good value, friendly front desk, god breakfast, subpar coffee.

gym had an elliptical and a treadmill as well as free weights all in good functioning order

staff was very friendly, clean rooms. breakfast is exceptional. on site laundry facility.

ev charger, only tesla level 2 available including for non-tesla vehicles to use with an adapter

great shower and delicious breakfast!

breakfast was great. healthy options and enough syrup for the kids to be happy!

hotel pool was cold despite being advertised as heated

two bed rooms, sleepsofa, kitchenette, livingrm area and two fullsize bathrooms

breakfast was good

staff was very friendly and helpful. room was clean, breakfast was good.

kitchen, living room and vanity area needed brighter lighting

the kitchen area.

the bed was really comfortable. and loved the mini kitchen. awesome sauce!!!

laundry and vending area need a change machine, bed was not queen size it was only a full.

common areas, hallways, elevator, entrance/exit doors and laundry room need constant cleaning/disinfectant, mopping and vacuuming

i like the fact that it felt like a studio / home vibe with kitchenette full refrigerator clean bathroom no bugs no nothing definitely would recommend this if

great location, nice atrium, pool, and fitness center.

the bar staff. we ate there. didnt have good customer service experience

the location was great. the bar was great. the accommodations were fantastic. had a great time.

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

absolutely loved the bar staff

we didn't use the in-room kitchen (see photo) on our overnight stay,

it was a well equipped unit including a full kitchen.

was really neat, bedroom was nice, kitchenette fully equipped, awesome breakfast, and great location near everything

did not partake in breakfast, however it was a cute assembly line

location was easy in and out, and i liked that you had ev chargers

breakfast was amazing

the room was on the smaller size. breakfast selection was rather basic but ok to start the day.

gym equipment was broken and no disinfectant available

a group of kids was staying there and i'm willing to bet one of them pulled the fire alarm

friendly staff and very comfortable beds! good variety of breakfast items and tasty beverages.

staff was helpful and breakfast was so good

value in the area, with an above average breakfast for what we typically see at comfort inns

was great the room was very comfy + our son had a blast especially in the pool we've been looking for somewhere with a pool that was nice and descent an away from home we're

my kids enjoyed swimming in pool and working out in gym during their down time

good breakfast in a large enough

everything about this hostel is exceptional, from the staff to the rooms to the included breakfast was good

friendly staff, great breakfast options, pool was nice, room was clean and above what i expected

parents let there kids stay in rooms alone, so there were a lot of kids running up and down the halls, knocking on

the breakfast was great plus the gym and swimming pool were excellent.

the gym was nice and clean

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

we got a complimentary free drink, the pool was nice and warm and the room was perfect

gym was too small!!

it was clean and nice. the staff was great. the free bar was the best!

patio looked really nice but was not accessible from the breakfast room or the pool

some type of meat for breakfast add bananas for fruit

you can do your laundry

breakfast could be better

love this hotel, i stay at it every time i go to rochester to visit my daughter's family, breakfast is good, bed and pillows are very

breakfast was good

room and breakfast was great but what it made it a pleasure there was the staff, alicia, she worked during

nice motel, free continental breakfast, nice and clean place.

cant wait for continental breakfast to return

enjoyed the breakfast, bath, peace

breakfast was lame

breakfast was always on point check-in was easy they had hot fresh cookies at night time for my kids the pool area was clean just overall a beautiful place to

breakfast was always on point check-in was easy they had hot fresh cookies at night time for my

room we were assigned to you was dirty in the bathroom, tv didn't work, laundry room with loud music was next to our heads

the breakfast was good i like the hotel

for the room and hotel it was a great by and the pool and gym where clean as well as the room

first room we had smelled like bar room beer smell

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

the bar was the only good thing. it must be where they dump their money.

the bar has a big party there is no place to park near your room and have to park cross the lot

was close to a few places to eat. and the bar that is build on to the place is very niece

the free breakfast was actually hot (which has been an issue at other hotels)

bathroom small and pool was cold

bed was comfortable, breakfast was great,staff was friendly and helpful.

my kids who swim in farm ponds wouldn't swim it

the breakfast was wonderful-juice, coffee, tea, oatmeal, cold cereal, fresh fruit, two egg dishes,

pool area was great. excited for our next stay to utilize the outdoor courtyard area!

we did not want to venture out to buy food stuffs for the kids, it was snowing badly and the roads were nasty

the pool and hot tub were well needed, the beds were great as was the staff

pool was clean, hot tub was very nice, pillows on the bed, awesome

we didn't use the pool, but it looked welcoming and warm

wifi and television with netflix

clean and comfy room with no problem parking

easy parking, great breakfast, friendly owners

parking could be an issue but was fine for me

we were disappointed they were not serving breakfast still due to covid

room, beds, pool, bathroom where great

the pool and fitness room.

also offer shuttle service

staff and helpful shuttle service to university of rochester athletic facilities - gym

we didn't use the pool or gym so i can't comment on

the staff was very friendly and you could park right in front of your room. wifi was good.

no oven. no wifi. windows were very old. screen ripped open.

they even helped me with the wifi

no fuss -- was very easy interactions with staff. good location. full cable, good wifi.

the kitchenette had good appliances

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

top bar beautuful with great outdoor fire pit and best views of the city but small

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

great gym with well maintained equipment and rowing machine.

pillows, water pressure, wifi, location

otherwise, great location, convenient parking, unique experience

when me turned on the jacuzzi tub the jets pushed out all kids of dirt hair and god knows what else

parking was a little rough because it seems like it was busy that weekend, but it was in a parking

then they want to offer room service to take trash out n make the beds and get extra towels

some of the breakfast tables needed to be wiped down with a sterilising wet wipe

staff is very friendly and the hotel is quiet. their breakfast does need an upgrade though

breakfast was good as we are light breakfast eaters, bed was comfortable.

free breakfast but nothing offered and the only coffee available was flavored not everyone likes

so nice to have breakfast

the night of the wake, we all gathered in your breakfast area to eat

breakfast, cleanliness, the pool

the bed was so comfortable and the breakfast was very nice

breakfast was hit or miss.

i always found the breakfast enough for me,and the area always neat and clean.

modern, comfy bed, bar in lobby

it would be nice if airport shuttle service available.

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

there is a bar downstairs

fast easy early check in.

breakfast was perfect!

pool, breakfast and gym were averagely good

pool and hot tub were ready to go, which was wondering great compared to other hotels we have been

pool and whirlpool was great

breakfast was great, use of the gym and the pool was nice.

wifi didn't work and there was hot water sporadically in the shower

blonde hair so that was pretty gross again, for the price paid i would expect to have working wifi

wifi is very weak and barely worked

no room service at night???

the addition of the little kitchen area was lovely too

flat, shady and good for kids

elevator was such a pain- especially if you had a load or kids with you

the breakfast was really nice

me in was really short with me and rude when i asked if i could take take couple masks for my kids that were put out for the public to use

breakfast could taste a bit better and be a little quicker to restock.

i loved the gym, very clean

we had no pillows or bedding for the kids

small gym, no slipper in bathroom, no one told me about a business center

at the check in counter, awesome and so welcoming, christian and alika at the terrace bar

there was a very convenient and reasonably priced parking with free ev charging stations!

the pool wasn’t open on this stay

great staff - very friendly and helpful. pool and gym facilities outstanding.

it was due to covid, it was still disappointing that there was no restaurant or bar open

the pool was a bit cold, but it her than that, everything was

clean and pool area is nice.

breakfast poor at 4 am!

the breakfast, the service of staff, the cleanliness of the room

not advised there was no shuttle operating due to covid

rooms are very clean. breakfast was good too!

booked here over other options because of the pool (kids needed something to do)

breakfast super friendly staff

the fitness room had no extra towels and requested that we clean off the equipment after use, but there

great breakfast options they had eggs sausage yogurt cereal and more

pool and fitness center were not open but still paid the same price for the room as if all the amenities

pool and fitness center were

clean room, nice staff and a great sleep! breakfast was excellent!!

the kids loved the pool

huge room ,good breakfast-

limited breakfast and pool close, do to covid totally fine

pool was amazing however a little too much chlorine so if you have eczema or any type of sensitive

this place made me and my husband take sheets and take them to the laundry mat and clean them and bring them back only to give me half my deposit

close to the airport and expressway. no pet fee for my cat.

hotel filthy, kids unattended to,debris all over, no elevators,smells of drugs,on-going party

the room size the vending area the laundry area

to be down the hall so i had to separate from my husband so we could insure the saftey of our kids horrible just

awesome breakfast

the property advertised free access to the gym however it was not available to use

close to the airport and breakfast provided

breakfast had hot items, not just cereal and toast

also gym is quite outdated and there is a weird smell in the whole

nice, clean new hotel. spacious room with full kitchen and lots of room for all our stuff

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

the breakfast was nice and expected. i like having several hot options.

the pool could have been warmer.

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

clean, has a decent breakfast, convenient.

the breakfast. not much which was healthy or low calorie.

very comfortable and good breakfast

they helped me figure out the laundry room

food was fresh and presented well. continental breakfast.

breakfast was great

just with it being during covid pandemic couldn't use all the facilities gym pool etc.

the pool area is not the same you see on the website

laundry machines was only $1 to use, and they provided complimentary detergent

great breakfast

everything. especially the pool/hot tub. and the basketball court

clean, friendly staff, great pool and hot tub, room wall were not thin and breakfast was great

i love the two bedroom suites, the large living area and kitchen

clean comfortable room with full kitchen. breakfast sunday am was very nice.

was spacious, pillows comfy, well supplied kitchen and hot showers

the pool was a huge bonus to my children and i when they got restless in the room

the pool and helpful staff.

snacks in the lobby in the evening and full breakfast

there was kids running up and down the hallway at night and banging on the doors

breakfast was a little weak

the is a laundry room and price is great

had larger vehicle parking at rear of property. multiple machines in laundry room.

cleaning staff very helpful and polite. the laundry room was very nice.

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected

i asked if i could have an extra blanket and was told no it's laundry day