hot tub and pool was

staff and the breakfast

location and the breakfast was beautiful.

breakfast was perfect!

was an excellent choice of food for breakfast, check in was efficient, and the accommodation was just what we wanted for our overnight

pool, hot tub, and breakfast buffet

breakfast, cleanliness, the pool

super clean and comfortable room, great swimming pool and breakfast. friendly staff.

no more hot breakfast... but certain that is no fault of theirs... most likely covid.

the pool is nice (even though we didn't use it because we were already in town for a swim meet)

no breakfast

breakfast was good as we are light breakfast eaters, bed was comfortable.

my cats were allowed- for a small pet fee

breakfast items stocked early with good quality coffee

staff is very friendly and the hotel is quiet. their breakfast does need an upgrade though

no oven. no wifi. windows were very old. screen ripped open.

the staff was very friendly and you could park right in front of your room. wifi was good.

they even helped me with the wifi

no fuss -- was very easy interactions with staff. good location. full cable, good wifi.

like the location and i think the place is cozy and cute especially the rooms with kitchen

location, clean room, comfortable beds, very nice breakfast

we did not use the gym facilities, but they looked nice

i would have liked to try the gym

i didn't know a continental breakfast was included when i booked my room so this was an unexpected bonus for me

wish i had time to see more of the facilities, like the gym, but overall it was great

pool and hot tub

also it was nice to be able to use pool, hot tub, and gym

the breakfast was fantastic and staff and location was great

we used the pool and spa it was neat and clean

breakfast was nice and the atmosphere was cheerful

had kids knocking on my door first 2 hours

pool more than compensated for this missing piece of exercise equipment

the room and the pool

clean, pool, outdoor seating area! mini bar at front desk

pool was great for the kids and the fire pit

a pool

the advertisement for the hotel marked that it has a pool, when it did not. it has a jacuzzi.

had a room next to ice machine, laundry and elevator …

have 5 kids and they have a policy that does not charge you for extra people if they share an existing bed

pool was great

each room included wifi, as well as a tv, clean refrigerator and microwave, the latter two of which were greatly

the wifi works great

wifi included

wifi didn't work the first day, and no updates were provided on when it'd be back up and running

easy parking outside your door

variety of breakfast items, fitness center, location

fitness center closed for now

friendly, quiet, great value, pet-friendly, convenient to shopping and dining, plentiful free breakfast

pool and fitness center were

pool and fitness center were not open but still paid the same price for the room as if all the amenities

the pool was okay i just prefer being outdoors.

breakfast was great, they have a waffle maker which is amazing

loved the gym and pool

pool was great diversion for the kids, breakfast was hot and fresh

limited breakfast and pool close, do to covid totally fine

the complementary breakfast

the tables at breakfast could have been cleaned more

the breakfast was great and the staff was very great

clean, friendly, great parking, great continental breakfast

clean, good value, friendly front desk, god breakfast, subpar coffee.

at the hotel there was again no information in the room concerning spa facilities nor meal times

the service at the bar was mediocre

excellent spa facilities

location, free parking, bar and restaurant were great

staff was amazing, the spa experience was amazing!

pillows, water pressure, wifi, location

parking was adjacent to to the property

only thing i could say that i didn t like was not knowing how to navigate parking when i first got there but i called and the person who answered was so helpful and patient

do not think there is room service

modern bathroom and kitchen facilities with retro appliance touches

i hear the pool and hot tub were excellent and breakfast was available in the am

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

the staff. the location. the pool.

fitness center and pool were top quality

the kids enjoyed the pool

the gym.

hotel was very nice and the free breakfast was great

we were so busy and my kids utilized this a lot

staff was very good . good to have ev charger

no pool or extras for kids .

top bar beautuful with great outdoor fire pit and best views of the city but small

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

great gym with well maintained equipment and rowing machine.

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

wifi and television with netflix

easy parking, great breakfast, friendly owners

clean and comfy room with no problem parking

the breakfast part of the b&b was a great experience

we were disappointed they were not serving breakfast still due to covid

free shuttle to our event

modern, comfy bed, bar in lobby

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

fast easy early check in.

there is a bar downstairs

wifi didn't work and there was hot water sporadically in the shower

blonde hair so that was pretty gross again, for the price paid i would expect to have working wifi

wifi is very weak and barely worked

parking was private you felt like you can leave your car door unlocked if you forgot to lock it and

only thing i dislike is the breakfast - literally just coffee and pastries (pretty much all gone by 9 am)

pool was a bit too cold

it was due to covid, it was still disappointing that there was no restaurant or bar open

the pool wasn’t open on this stay

pool water was chilly

great gym. room was good sized. hotel in walking distance to some good restaurants.

breakfast warmer (eggs, bacon and sausage)

at the check in counter, awesome and so welcoming, christian and alika at the terrace bar

another question about an ingredient she started yelling to the point we had to take our young kids and leave

the bathroom in gym/ pool area was absolutely disgusting

the bar area downstairs was very nice and convenient

location . free shuttle to airport and hospital

loved the clean room and bathroom with clean towels, the polite and friendly staff, the pool and especially the included breakfast with buffet and made to order items made fresh

staff was amazing, clean, quiet nice bar downstairs

very clean and the kids loved that the pool was open late

also offer shuttle service

staff weren't on the same page for the pool policy didn't like that..

the pool and helpful staff.

breakfast was a little weak

looks fairly new. very roomy. good breakfast. good location

wish the gym had a few different machines.

the is a laundry room and price is great

be nice to have tv in laundry room

cleaning staff very helpful and polite. the laundry room was very nice.

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected

i asked if i could have an extra blanket and was told no it's laundry day

excellent aromatic soaps/ provided paper towels/ dish soap for kitchen

location good didn't eat breakfast

kitchen was awesome

breakfast was good

kitchen, living room and vanity area needed brighter lighting

breakfast

the customer service was great. the room was very clean. the breakfast was good.

was spacious, pillows comfy, well supplied kitchen and hot showers

more time in the pool

actually didn’t eat the breakfast but we loved the location

everything. good location. friendly helpful staff. good breakfast. quiet. nice shower and bed.

pool is way to small ! kids over powered this small pool .

problem we had was a group of unsupervised kids in the pool

but she set me up downstairs so that i could watch the game on the large screen tv in the breakfast area

kids liked the pool. pool towels are rather thin.

laundry machine broke for a while.

lack of kitchen utensils

it was great, my kids had their own room on my daughters birthday

that it was right next to the college it was still family friendly for younger kids

the breakfast was delicious each day and very filling

it was clean, breakfast was complete, shower was great, front desk staff was great.

i had to say something bad the pool area was really hot like they had no ac on but my kids still enjoyed their self so it was okay with being a little hot in

welcoming staff, clean, comfortable room. great breakfast.

helped us with our early check in

upon arrival in that room, there was dirty laundry hanging from the shower pipe, so, upon notifying the front desk of this encounter, the desk

pool was clean, hot tub was very nice, pillows on the bed, awesome

we didn't use the pool, but it looked welcoming and warm

clean, comfortable room and bed. warm pool for the kids. cute courtyard to hangout in.

the cleanest and home feel of he rooms and hallways and the pool

the pool and hot tub were well needed, the beds were great as was the staff

room needs a good clean-up, and laundry people make sure the towels are clean

laundry and vending area need a change machine, bed was not queen size it was only a full.

location and kitchen

the laundry room is also shut down

the cost to was clothes and didn't have change machine to get coins to use for laundry

absolutely loved the bar staff

the location was great. the bar was great. the accommodations were fantastic. had a great time.

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

great location, nice atrium, pool, and fitness center.

the bar staff. we ate there. didnt have good customer service experience

pool and fitness center are top-notch for a hotel in this class

breakfast could be better.

a pool, gym, laundry & seating areas, parking

i liked the pool,the gym,the room,location

choices for breakfast

the room was on the smaller size. breakfast selection was rather basic but ok to start the day.

coffee was hot and delicious and my kids loved the make your own waffles

small rooms breakfast was very basic

very clean, room temperature perfect when entered room, delicious breakfast

we could have 2 beds, had to sleep kids on the floor but made the best of it because they were all sold out

patio looked really nice but was not accessible from the breakfast room or the pool

the pool!!

large and spacious pool. rooms in great condition

some furnitures are outdated plus gym need for equipments

i enjoyed the décor, the lobby and bar area were spacious and well appointed

suite had a kitchenette that had everything you would need, the room and bathroom were clean, and the pool was

spacious suites with kitchen are a nice touch

the pool, board games and hot chocolate were loved by the kids and the staff went out of their way to

the breakfast was nice and expected. i like having several hot options.

pool room

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

awesome breakfast

excellent stay! the breakfast is great.

for her services i also want to thank the older gentleman who helped me in the morning with late check out

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

hotel had security guard walkin the halls stains on the sheets kids didn’t like it made them sleep on top of the covers it was disgusting i will not be

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to “get back in the room”

like the fact that they don’t have no policy saying if your kids spill milk on sheets that they will keep your deposit

at night 1:30am you would hear running and jumping from kids

not to mention that the people that were next door to me i think we're living there and they had kids and they were screaming hollering all night long never stay

not advised there was no shuttle operating due to covid

staff was great.. my kids loved the pool breakfast was okay

had to be at the airport at 4 am and the shuttle was right there to gete when called

kids enjoyed

when i called from home about the airport shuttle (not knowing how close the hotel actually was to the airport), i enjoyed the joking from

the gym room was freezing, the floor was dirty and their were no clean towels

was great the room was very comfy + our son had a blast especially in the pool we've been looking for somewhere with a pool that was nice and descent an away from home we're

the pool and the breakfast

the pool staff was very nice and helpful

the pool

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

the bar was the only good thing. it must be where they dump their money.

was close to a few places to eat. and the bar that is build on to the place is very niece

first room we had smelled like bar room beer smell

the bar has a big party there is no place to park near your room and have to park cross the lot

my husband was in the hospital and needed a place to sleep and do laundry

didn’t eat breakfast

up for graduation and this was clean, has free breakfast, staff was very personable

they helped me figure out the laundry room

neat, updated rooms. clean smelling and appearance. continental breakfast.