very nice great breakfast

there's gym and no pool

gym was nice

gym was not useable

clean, comfortable beds, & accommodated a early check in.

breakfast was just ok

spa and rose tavern

the food at the restaurant is expensive and portions are small for breakfast

very good breakfast with a view of a lake.

my breakfast in the hotel restaurant was so salty that it was almost inedible (omelet and potatoes)

to staffing issues, there was not much breakfast

coffee; didn’t take breakfast so can’t say; i said no for a romantic getaway only because that should be in a classy,

spa tube

wish they would have had fresh fruit, breakfast sandwiches, even if we had to warm up

small breakfast

great breakfast, friendly staff

best breakfast i had on this road trip

breakfast was good but putting the plates in the middle of the line vs

breakfast was great

pool could’ve used a cleaning.

staff was great bed was comfy breakfast was awesome.one of canandaiguia hidden treasures

since our previous stay, the addition of your breakfast offering is greatly appreciated.

enjoyed breakfast, coffee was good too.

breakfast was delicious

very friendly staff, hotel and room was very clean, great breakfast

also liked the free breakfast buffet

due to covid, breakfast limited to yogurt- grab and go

very nice facility. friendly staff. excellent, and large rooms. excellent hot breakfast.

extremely clean, away from the road so it’s quiet, lots of variety at breakfast, friendly

great location, clean hotel, friendly staff and great breakfast.

wifi signal, couldn't use coffee maker in room for coffee as it was missing the filter cup and

couldn't get the wifi to work.

we couldn't get a receipt at the end of our stay due to the printer not working and the wifi password wasn't correct and they didn't know the right one

600 channels on the tv and good wifi

difficulty connecting to wifi, no chairs in our room-had to sit on bed to watch tv, eat.

pool which was open was very cold

pool was small

it was very clean and the breakfast was delicious with many items to choose from.

another sign that if you choose early check in or out, the hotel will charge you by the hour

gave us early check in

it was wonderful so clean and comfortable and we enjoyed our stay loved the gym we will be back

the pool could have been cleaner.the water was a little bit cloudy.

the continental breakfast was a good addition to our stay it makes my kids happy

pool had to much chlorine in it.. the smell is still on my clothes after washing three times

breakfast was awesome

they don't serve the most elaborate hotel breakfast, but it was fine

we had asked for late check out when booking on line

the fellow in charge of breakfast has been there as long as i can remember and is awesome!

the staff was very friendly and i liked the on-site laundry.

clerks were friendly and helpful. breakfast good! (loved the pancake machine!)

the fitness room was small and the equipment not fully functional

i was near the pool entrance, like i requested

we'd love to have been able to check out the pool

minimal fitness equipment

clean , comfortable and a great breakfast in the morning

have 5 kids and they have a policy that does not charge you for extra people if they share an existing bed

and that was so nice especially in today's age where every hotel i go to chooses to close their pool/hot tubs for 'maintenance' when in reality we can tell they just don't want to maintain them

very clean, good breakfast, friendly at desk

that they didn't have a pool.

thought there was a pool from the description and pictures but there was only a hot tub

breakfast was so good, gym was great, laundry was awesome,

we did not use the gym facilities, but they looked nice

wish i had time to see more of the facilities, like the gym, but overall it was great

everyone was very pleasant, the room was clean and comfortable, and we enjoyed breakfast

great facilities including gym, laundry and nice breakfast

wifi included

the wifi works great

wifi didn't work the first day, and no updates were provided on when it'd be back up and running

each room included wifi, as well as a tv, clean refrigerator and microwave, the latter two of which were greatly

easy parking outside your door

the pool!! i bought my grandkids, we had a blast....

also appreciated the complementary bottled water and chocolates for guests

the pool was nice but freezing cold

was super welcoming and helpful with room and pool access

enjoyed the spa and pool area

the complementary breakfast

breakfast options could have been a little better.

nice helpful staff, ok breakfast, everything is new, comfortable bed, fairly quiet location

welcoming & abundant resources. friendly staff & clean comfortable stat! breakfast is a plus

clean, friendly, great parking, great continental breakfast

staff was amazing, the spa experience was amazing!

look forward to the spa unfortunately they were booked

at the hotel there was again no information in the room concerning spa facilities nor meal times

spa is the best in the area

excellent spa facilities

i didn’t get to try it but the work out room and pool looked lovely and there was a fire pit outside with seating which was particularly nice,

did not use pool this visit

the pool was small but a great place

ran out of coffee at breakfast

we didn’t have time to use the pool but it looked very nice

pool

we loved that there was a pool, market and starbucks available!

pool water needs to be heated.

clean, pool, outdoor seating area! mini bar at front desk

pool was a plus

gym had an elliptical and a treadmill as well as free weights all in good functioning order

staff was very friendly, clean rooms. breakfast is exceptional. on site laundry facility.

ev charger, only tesla level 2 available including for non-tesla vehicles to use with an adapter

great shower and delicious breakfast!

breakfast was great. healthy options and enough syrup for the kids to be happy!

hotel pool was cold despite being advertised as heated

two bed rooms, sleepsofa, kitchenette, livingrm area and two fullsize bathrooms

breakfast was good

staff was very friendly and helpful. room was clean, breakfast was good.

kitchen, living room and vanity area needed brighter lighting

the kitchen area.

the bed was really comfortable. and loved the mini kitchen. awesome sauce!!!

laundry and vending area need a change machine, bed was not queen size it was only a full.

common areas, hallways, elevator, entrance/exit doors and laundry room need constant cleaning/disinfectant, mopping and vacuuming

i like the fact that it felt like a studio / home vibe with kitchenette full refrigerator clean bathroom no bugs no nothing definitely would recommend this if

great location, nice atrium, pool, and fitness center.

the bar staff. we ate there. didnt have good customer service experience

the location was great. the bar was great. the accommodations were fantastic. had a great time.

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

absolutely loved the bar staff

we didn't use the in-room kitchen (see photo) on our overnight stay,

it was a well equipped unit including a full kitchen.

was really neat, bedroom was nice, kitchenette fully equipped, awesome breakfast, and great location near everything

did not partake in breakfast, however it was a cute assembly line

location was easy in and out, and i liked that you had ev chargers

pool was closed, due to covid.

friendly staff and great breakfast.

timing didn't allow us to partake of the complimentary breakfast.

this hotel, for what i paid for a room, it was large with plenty of room, clean, the continental breakfast was great, plenty to chose from

the pool.also the rooms are pretty big

the beds are very uncomfortable. the gym had broken equipment. breakfast was cold food only.

very clean, room temperature perfect when entered room, delicious breakfast

was noisy the first night - kids running on the floor above us

excellent breakfast, nice rooms

gym equipment was broken and no disinfectant available

the breakfast was very good with plenty of fresh options

the pool!!

it was clean and nice. the staff was great. the free bar was the best!

some furnitures are outdated plus gym need for equipments

gym was too small!!

the bar was the only good thing. it must be where they dump their money.

the bar has a big party there is no place to park near your room and have to park cross the lot

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

was close to a few places to eat. and the bar that is build on to the place is very niece

first room we had smelled like bar room beer smell

i had to say something bad the pool area was really hot like they had no ac on but my kids still enjoyed their self so it was okay with being a little hot in

welcoming staff, clean, comfortable room. great breakfast.

staff and the breakfast

the room was next to the pool and laundry area we didn't hear any noise.

i love how they have the swimming pool and a gym in the hotel

pool area was great. excited for our next stay to utilize the outdoor courtyard area!

the sliding glass door did not lock & the security bar was not placed to keep the room secure prior to me entering

in disrepair, maid never came, charlie bar closed while on balcony and were locked out

clean, comfortable room and bed. warm pool for the kids. cute courtyard to hangout in.

out couch in our suite was comfortable to sit on but could feel the bar when i slept so mattress could have been better

breakfast is at 9am family style

loved this bed & breakfast, very clean, great breakfast and charles & rebecca were so sweet and helpful telling us

virtually everything. superb breakfast cooked and served by the owners.

the breakfast was excellent, especially the home grown berries.

superb breakfast

wifi and television with netflix

easy parking, great breakfast, friendly owners

enjoyed the neighborhood and off street parking

parking, but we were able to get a spot

has off street parking

very clean, great pool, amazing staff, the best beds!

very clean. friendly staff. nice gym

also offer shuttle service

staff and helpful shuttle service to university of rochester athletic facilities - gym

staff was amazing, clean, quiet nice bar downstairs

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

top bar beautuful with great outdoor fire pit and best views of the city but small

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

pillows, water pressure, wifi, location

breakfast was not provided - full kitchen and nearby restaurants.

adults / 2 kids), but you definitely need to be comfortable with your roommates in this space

the room i stayed in was great! just wish it had a small kitchenette, with at least a microwave.

full kitchen, comfortable couches & bed

modern, comfy bed, bar in lobby

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

there is a bar downstairs

staff was great from check in to coffee/ bar

fast easy early check in.

could not assess room service for breakfast in bed. did not have room service on sundays

clean, comfortable, kitchenette was well stocked

fridge , dinning area, big separate rooms for kids and parents

the gym

breakfast could taste a bit better and be a little quicker to restock.

wifi is very weak and barely worked

wifi didn't work and there was hot water sporadically in the shower

blonde hair so that was pretty gross again, for the price paid i would expect to have working wifi

the front desk person was very nice and got me a cup of coffee from the pot they have in the kitchen for the staff

continental breakfast

coffee at the bar was bad.

my kids barely got any sleep

breakfast was good and i enjoyed a lot ,stay was comfortable

the morning waiter at breakfast was polite and helpful

pool

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

the bar with live music was awesome

great staff - very friendly and helpful. pool and gym facilities outstanding.

the friendly staff! rooms were clean and comfortable! kids enjoyed the pool!

great staff - very friendly and helpful. pool and gym facilities outstanding.

gym, good breakfast, very nice and helpful staff, plenty of parking, clean and comfy bed, large

breakfast

had to be at the airport at 4 am and the shuttle was right there to gete when called

when asked about a shuttle in the morning she said the airport is hundred feet that way,and pointed to the front door

kids enjoyed

resteraunt was closed also was the pool and the gym everything was closed you owe me a

in the rooms were very high causing an echo, gym didn't open until 7am and pool could only accommodate 10 people

everyone was really nice. pool amazing. very walkable once we got there.

modern styled, super clean, and you get everything from breakfast to pool

pool very small and overrun with noisy kids. breakfast ok but we ate out locally.

i liked everything location, breakfast, cleanness,can't say enough about it.

the breakfast was very good, and the fresh baked chocolate chip cookies is a nice touch

gym was very small

pool & amenities with food drink

nice small gym

swimming pool, hot tub, gym, outdoor fire pit and furniture add on great bonus for our 4 nights stay

pool was very nice kids enjoyed it

jeff in the bar made our night fun

pool area had a strange smell to it but maybe it's just cause it's a bit small and all the chlorine

the breakfast was great. spectacular view of the lake.

close to the airport and expressway. no pet fee for my cat.

not to mention that the people that were next door to me i think we're living there and they had kids and they were screaming hollering all night long never stay

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to “get back in the room”

had a over priced vending machine and laundry on sight

laundry and they hold your luggage for up to 24 hours after checkout which is very

they have breakfast by the way

great breakfast options they had eggs sausage yogurt cereal and more

loved the fact that this location included breakfast in the cost, in which i didn't have to pay an additional fee

breakfast super friendly staff

value, breakfast

staff were so friendly and the breakfast was great

the pool

the kids loved the pool

pool was nice. good breakfast. waffle maker:). clean room. nice staff

parking was good. gym, pool, and breakfast were included.

everything from check in to breakfast to check out.

t eat any of the breakfast because of my gluten allergy, and the bathroom was very

awesome breakfast

breakfast was good

close to the airport and breakfast provided

the breakfast. not much which was healthy or low calorie.

my husband was in the hospital and needed a place to sleep and do laundry

very comfortable and good breakfast

food was fresh and presented well. continental breakfast.

facilities were in good condition and the breakfast area was very well stocked and included a pancake maker for a hot breakfast

had a kitchenette that had everything you would need, the room and bathroom were clean, and the pool was great

the lady filling breakfast was rude

like it all for.our.ahort.stay breakfast.l was outstanding and the kids loved the pool

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

the room was very big and had a beautiful kitchen.

the last day there i went in the jacuzzi changed clothes and wanted to wash my laundry plus wet bathing suit and couldn’t because the battery in the door died i waited 3 hrs

the front desk staff was very cordial and efficient. wish we had more time for the pool and gym.

the pool area is not the same you see on the website

gym is very tiny and has no weights

breakfast was adequate.

pool was crowded with kids

packed up the kids got ready to move only to find out the fridge in the other room was doing the same thing

the pool & hot tub was awesome! it was very clean. the room was also very clean. it was quiet

breakfast was great and it was quite and my kids enjoyed playing with other families at the

pool area was oppressively hot

the pillows and free coffee. the gym is nice too.

they serve an actual hot breakfast; and every staff member genuinely enjoys their job and will trip over themselves to make

hidden pet fee

snacks in the lobby in the evening and full breakfast

the pool was a huge bonus to my children and i when they got restless in the room

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

cleaning staff very helpful and polite. the laundry room was very nice.

i asked if i could have an extra blanket and was told no it's laundry day

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy