we loved eating breakfast there too

laundry machine broke for a while.

kitchen

of us nice & sweet, joanne grilled bbq for us with an umbrella in a raining evening, gus fixed kitchen spinner for us at weekend, skylar figured best rate for us to save our money, wendy, kay &

the towels were obviously washed — but they need to do something to reduce static cling in the laundry, or something

had to be at the airport at 4 am and the shuttle was right there to gete when called

when asked about a shuttle in the morning she said the airport is hundred feet that way,and pointed to the front door

booked here over other options because of the pool (kids needed something to do)

not advised there was no shuttle operating due to covid

the breakfast, the service of staff, the cleanliness of the room

the room, amenities, bar and restaurant were all excellent

we didn't use the pool or gym so i can't comment on

loved the clean room and bathroom with clean towels, the polite and friendly staff, the pool and especially the included breakfast with buffet and made to order items made fresh

staff was amazing, clean, quiet nice bar downstairs

location, clean, gym

this place made me and my husband take sheets and take them to the laundry mat and clean them and bring them back only to give me half my deposit

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to “get back in the room”

had a over priced vending machine and laundry on sight

close to the airport and expressway. no pet fee for my cat.

they do have vending machine and a laundry site able for use

services the room the entrances the laundry no ice machine working laundry to expensive animals pooping an peeing by door ppl screaming

there was a smell in the hall when you went to the laundry room

our flights were cancelled and we had to get something quickly and near the airport, it was late we were tired, the tub was absolutely filthy

they have on sight laundry washing and drying

out couch in our suite was comfortable to sit on but could feel the bar when i slept so mattress could have been better

in disrepair, maid never came, charlie bar closed while on balcony and were locked out

bigger pool towels but was fine

the pool and hot tub were well needed, the beds were great as was the staff

clean, comfortable room and bed. warm pool for the kids. cute courtyard to hangout in.

great shower, comfy beds jacuzzi was great and breakfast was delicious.

welcoming staff, clean, comfortable room. great breakfast.

breakfast was always on point check-in was easy they had hot fresh cookies at night time for my

room we were assigned to you was dirty in the bathroom, tv didn't work, laundry room with loud music was next to our heads

it was new years day part of my annoyance could have been the extra loud out of control kids lol but i thought the information said holiday and weekends breakfast went later (10:30) i got

no breakfast, but a starbucks is conveniently located on the ground floor

my kids enjoyed the

bar and restaurant areas had a great atmosphere

like everything about the hyatt, the staff was friendly,the breakfast was great, and i slept awesome

breakfast

the bar with live music was awesome

staff was extra fluffy and like a cloud. the gym was scrumptulescent.

great staff - very friendly and helpful. pool and gym facilities outstanding.

great gym. room was good sized. hotel in walking distance to some good restaurants.

pool water was chilly

patio looked really nice but was not accessible from the breakfast room or the pool

patio looked really nice but was not accessible from the breakfast room or the pool

room accommodations were lovely and there was a nice variety at the continental breakfast

location!! great pool great breakfast! really great linens!!

we got a complimentary free drink, the pool was nice and warm and the room was perfect

wifi didn't work and there was hot water sporadically in the shower

blonde hair so that was pretty gross again, for the price paid i would expect to have working wifi

wifi is very weak and barely worked

the front desk person was very nice and got me a cup of coffee from the pot they have in the kitchen for the staff

fresh fruit plate on the breakfast would be nice.

breakfast was just what we needed for the kids and adults in our group

breakfast was well stocked and lots of variety

we could have 2 beds, had to sleep kids on the floor but made the best of it because they were all sold out

computer systems of reception were not working , then an old gentleman started saying that can kids be quite, he again pointed out in evening for kids to remain quite by saying its quite hours,

excellent breakfast, nice rooms

the gym was nice and clean

kids (

and play, the least you can expect is clean p&p for your toddler, i really understand they are kids and get it dirty, but as a hotel you really

pool was closed last day

night and saturday night was very crowded with many little kids playing field hockey in the halls

the system of the hotel, the room with a mini kitchen and the staff.

location was easy in and out, and i liked that you had ev chargers

breakfast could be better. view from our room could be much better.

location, front desk employees, the pool and clean facility

a pool, gym, laundry & seating areas, parking

wifi and television with netflix

clean and comfy room with no problem parking

parking could be an issue but was fine for me

breakfast was absolutely delicious with perfect coffee

breakfast was delicious

the property advertised free access to the gym however it was not available to use

breakfast had lots of choices

breakfast was good

room smelled of gym socks, smoke, and musty

excellent stay! the breakfast is great.

fast easy early check in.

modern, comfy bed, bar in lobby

staff was great from check in to coffee/ bar

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

there is a bar downstairs

convenient location . like the fact that it has a restaurant and bar on the property

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

great location, nice atrium, pool, and fitness center.

absolutely loved the bar staff

the bar staff. we ate there. didnt have good customer service experience

beautiful bar on the roof and great restaurant in the lobby

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

top bar beautuful with great outdoor fire pit and best views of the city but small

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

great gym with well maintained equipment and rowing machine.

we arrived there was a barefoot woman who looked disheveled carrying laundry in the hall

i like the fact that it felt like a studio / home vibe with kitchenette full refrigerator clean bathroom no bugs no nothing definitely would recommend this if

and the laundry room is decent

the laundry room is also shut down

the rooms have a great kitchen! everything clean and the employees were nice.

hotel pool was cold despite being advertised as heated

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

excellent aromatic soaps/ provided paper towels/ dish soap for kitchen

kitchen, living room and vanity area needed brighter lighting

staff was very friendly and helpful. room was clean, breakfast was good.

pillows, water pressure, wifi, location

very nicely decorated, kitchen was wonderful, very comfortable.

i paid $160 for a night away from my kids that i had been saving for months and thought i found the perfect place but i wasnt able to

wish more kitchen items were available like dish rags/sponges, drying rack, papee towels, etc

initially parking was confusing. mattress was too soft. felt like an air mattress.

of towels the tv was a nice size i got all the channels front desk attendant was very nice the pool was clean he made sure we had towels the breakfast was good

the pool staff was very nice and helpful

friendly staff and great breakfast.

the pool

my kids enjoyed swimming in pool and working out in gym during their down time

the pool, board games and hot chocolate were loved by the kids and the staff went out of their way to

it offers many amenities: gym, pool, laundry facilities, fire pit , grilling area and awesome breakfasts every morning

suite had a kitchenette that had everything you would need, the room and bathroom were clean, and the pool was

spacious suites with kitchen are a nice touch

breakfast could of had more variety

bathroom small and pool was cold

breakfast area not clean when guests were eating, and all food finished by 8am

super clean room, the pool was nice, a few restaurants right down the road,

pool, staff. beds really comfy, fridge and micro were a bonus.

husband and i are early risers so the breakfast times were fine for us

love this hotel, i stay at it every time i go to rochester to visit my daughter's family, breakfast is good, bed and pillows are very

large vehicle parking for people like me who need it, laundry machines for guests, coffee available 24/7 & free continental breakfast

it had 24 hour laundry facilities and the room was spacious

some type of meat for breakfast add bananas for fruit

staff very friendly and accommodating, nice breakfast and rooms very clean.

out a great hotel safe and clean and not loud staff was nice and helpful clean rooms and great breakfast

nice motel, free continental breakfast, nice and clean place.

enjoyed the breakfast, bath, peace

coffee was much to strong but the rest of the breakfast was very good.

room and breakfast was great but what it made it a pleasure there was the staff, alicia, she worked during

was close to a few places to eat. and the bar that is build on to the place is very niece

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

the bar has a big party there is no place to park near your room and have to park cross the lot

the bar was the only good thing. it must be where they dump their money.

first room we had smelled like bar room beer smell

due to covid 19 breakfast was not served

the breakfast kinda sucked

great value and will definitely come back next time my son has a gymnastics meet

away from vending machine because my dad is a very light sleeper and we got the rooms next to gym, public bathroom and vending machine; second, the breakfast was not very good and there is no

staff was very good . good to have ev charger

they need to clean there pool and they charge a deposit every time you modify your stay

problem we had was a group of unsupervised kids in the pool

everything. good location. friendly helpful staff. good breakfast. quiet. nice shower and bed.

and canadian bacon breakfast was delicious

large variety of breakfast foods

so very nice to be able to sit on a couch to relax and the kitchen was excellent too

…i have service dogs with me and the rooms were spacious enough for my 2 dogs and my 2 kids

room has a full kitchen and all what you need in there

the pool and the hot tub.

actually didn’t eat the breakfast but we loved the location

we were running late and looking for a quick stop for breakfast

breakfast in the morning was very good

nice staff, great breakfast and very clean

breakfast with real name brand foods, a washer and dryer for guests, cable, clean modern looking

breakfast was good and the location was very convenient for me as well.

they helped me figure out the laundry room

the breakfast. not much which was healthy or low calorie.

didn’t eat breakfast

up for graduation and this was clean, has free breakfast, staff was very personable

food was fresh and presented well. continental breakfast.

some of the breakfast items were not great ie. oatmeal was bad in some locations.

staff were so friendly and the breakfast was great

pool was nice. good breakfast. waffle maker:). clean room. nice staff

the free fresh hot cookies,,beds were very comfortable and pool was great for relaxation

pool was amazing however a little too much chlorine so if you have eczema or any type of sensitive

very clean enjoyed pool '' and delicious fresh breakfast

breakfast was good but needs to have cereal kids enjoy , rice krispies maybe

wanted to book a room for my kids birthday that had a pool because she loves swimming and cant until the summer due to weather

the pool, the breakfast and the room.

wish the gym had a few different machines.

they have breakfast by the way

great breakfast options they had eggs sausage yogurt cereal and more

friendly, quiet, great value, pet-friendly, convenient to shopping and dining, plentiful free breakfast

breakfast. no one from staff brings another food. no one cares about you

no hot breakfast served. no use of pool

the is a laundry room and price is great

i asked if i could have an extra blanket and was told no it's laundry day

the staff member at the desk promptly assisted me with an early check in, earlier than i could have expected

smell of cleaners or laundry detergent was stronger than i like, and the air was a bit stuffy

cleaning staff very helpful and polite. the laundry room was very nice.

lovely bar area.

location, free parking, bar and restaurant were great

i did not use the spa, but have heard from locals the spa staff is unfriendly and the services are overpriced

staff was amazing, the spa experience was amazing!

location is tops. bed is comfortable. room sizes good. room coffee v good. gym is v good.

pool was great for the kids and the fire pit

clean, pool, outdoor seating area! mini bar at front desk

pool

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

the room and the pool

also it was nice to be able to use pool, hot tub, and gym

also it was nice to be able to use pool, hot tub, and gym

did not use pool this visit

i had fun its was my 3rd oldest 13th birthday and he really loves the warm pool.

i also loved the gym and pool area

the staff was very friendly and you could park right in front of your room. wifi was good.

no oven. no wifi. windows were very old. screen ripped open.

no fuss -- was very easy interactions with staff. good location. full cable, good wifi.

they even helped me with the wifi

but extremely clean the owner is nice and got up at midnight to give me a key there was a full kitchen

would have preferred some eggs with the breakfast, even if just hard boiled.

my cats were allowed- for a small pet fee

breakfast was good

so nice to have breakfast

breakfast items stocked early with good quality coffee

the kids enjoyed the pool

the staff. the location. the pool.

also appreciated the complementary bottled water and chocolates for guests

i hear the pool and hot tub were excellent and breakfast was available in the am

the pool was nice but freezing cold

staff and a pool for the kids to play in and hot tub in the same area for wife and i to relax in

pool closed on second day of stay for maintenance

the night of the wake, we all gathered in your breakfast area to eat

i always found the breakfast enough for me,and the area always neat and clean.

breakfast, cleanliness, the pool

ver convenient. clean. and i liked to breakfast options

free breakfast cleanliness early check in

pool and hot tub were ready to go, which was wondering great compared to other hotels we have been

pool, breakfast and gym were averagely good

location and the breakfast was beautiful.

wifi included

the wifi works great

each room included wifi, as well as a tv, clean refrigerator and microwave, the latter two of which were greatly

wifi didn't work the first day, and no updates were provided on when it'd be back up and running

early check in and late check out

i was pleased with the pool area nice and clean

higher priced for property and pet fee high

breakfast

we'd love to have been able to check out the pool

then the breakfast was amazing, i honestly wished they served it all day long lol

was expecting a little more in the breakfast

the fellow in charge of breakfast has been there as long as i can remember and is awesome!

the breakfast was very good!

clean, good location, free breakfast & other amenities, helpful staff.

the staff was very friendly and i liked the on-site laundry.

loved the breakfast, the pool, and the staff

breakfast, european style shampoo ( no little bottles for me to hoard), fire pit, comfy bed

they accommodated my stay, the bests were great also the breakfast i will definitely stay again!

the continental breakfast was a good addition to our stay it makes my kids happy

not much for breakfast. same food all week. out of pancake mix the whole week.

breakfast was one of the best that i've had at a motel

property is dog friendly and only charges a $33 pet fee

they even accommodated our request for a late check out with no extra charge

pool which was open was very cold

the room and the pool was good and the food

staff, super clean, great breakfast, and an amazing fitness room

free coffee 24/7 and breakfast in the morning from 6-10am

at breakfast the employee was so kind and helpful and the selection was more than i would have dreamed

besides the great room and very helpful staff, i thought the breakfast options were wonderful.

laundry on site made things easier as well

breakfast was great

the breakfast opening at six was perfect for me and it was tasty and filling

breakfast was good, it's always nice to have breakfast before leaving for the day!

love the breakfast space and the food was good

although i enjoyed the breakfast, the coffee was not good.