pool and spa tub are not up and running yet, however it doesn't say that anywhere online and i

breakfast offered a wide assortment of nutritional food

breakfast was hit or miss.

the bed was so comfortable and the breakfast was very nice

no more hot breakfast... but certain that is no fault of theirs... most likely covid.

breakfast was great, use of the gym and the pool was nice.

pool was extremely crowded and

ver convenient. clean. and i liked to breakfast options

we loved that there was a pool

clean, the staff was friendly and helpful with ideas of what to visit and where to eat, and the breakfast each morning had a wide selection from which to choose

no breakfast

breakfast was good as we are light breakfast eaters, bed was comfortable.

my cats were allowed- for a small pet fee

breakfast items stocked early with good quality coffee

staff is very friendly and the hotel is quiet. their breakfast does need an upgrade though

no oven. no wifi. windows were very old. screen ripped open.

the staff was very friendly and you could park right in front of your room. wifi was good.

they even helped me with the wifi

no fuss -- was very easy interactions with staff. good location. full cable, good wifi.

like the location and i think the place is cozy and cute especially the rooms with kitchen

breakfast was good. omelet was not hot enough.

the breakfast was fantastic and staff and location was great

staff was very welcoming! the breakfast was great! room was very nice!

excellent breakfast the next day

breakfast was nice and the atmosphere was cheerful

pool was great for the kids and the fire pit

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

pool

had kids knocking on my door first 2 hours

pool more than compensated for this missing piece of exercise equipment

breakfast, location and how comfortable beds are.

i would have liked to try the gym

breakfast was so good, gym was great, laundry was awesome,

i didn't know a continental breakfast was included when i booked my room so this was an unexpected bonus for me

everyone was very pleasant, the room was clean and comfortable, and we enjoyed breakfast

wifi included

the wifi works great

each room included wifi, as well as a tv, clean refrigerator and microwave, the latter two of which were greatly

wifi didn't work the first day, and no updates were provided on when it'd be back up and running

first floor. easy walk in from parking spot.

spa is the best in the area

staff was amazing, the spa experience was amazing!

location, free parking, bar and restaurant were great

i did not use the spa, but have heard from locals the spa staff is unfriendly and the services are overpriced

excellent spa facilities

the indoor pool

the kids enjoyed the pool

the pool was nice but freezing cold

the pool and hot tub are wonderful and they have guests reserve times so it feels very safe (kinda wish

i hear the pool and hot tub were excellent and breakfast was available in the am

the hotel had a washer if you wanted to wash some clothes and a gym

breakfast, free parking, helpful front desk staff, laundry room $1

breakfast was great. healthy options and enough syrup for the kids to be happy!

only one laundry machine

gym could be bigger with more equipment

the breakfast. hotel employee for the sunday breakfast was awesome.

value, breakfast

great breakfast options they had eggs sausage yogurt cereal and more

variety of breakfast items, fitness center, location

pool and fitness center were

breakfast bar limited

the breakfast was good enough especially the fresh waffle. the gym was good size.

the pool was okay i just prefer being outdoors.

loved the gym and pool

clean room, nice staff and a great sleep! breakfast was excellent!!

pillows, water pressure, wifi, location

wish more kitchen items were available like dish rags/sponges, drying rack, papee towels, etc

was a little bit hard to find the parking lot and main entrance

then they want to offer room service to take trash out n make the beds and get extra towels

i paid $160 for a night away from my kids that i had been saving for months and thought i found the perfect place but i wasnt able to

wifi and television with netflix

very friendly staff with a delicious breakfast each morning. the rooms are nice and clean.

parking, but we were able to get a spot

the breakfast part of the b&b was a great experience

breakfast was absolutely delicious with perfect coffee

lovely rooms and outdoor bar area

top bar beautuful with great outdoor fire pit and best views of the city but small

best of all—the rooftop bar (hatties) with *amazing* sunset view over rochester

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

great gym with well maintained equipment and rowing machine.

staff was great from check in to coffee/ bar

modern, comfy bed, bar in lobby

it was clean and beautiful and the staff were amazing! loved the bar area!

there is a bar downstairs

free shuttle to our event

wifi is very weak and barely worked

wifi didn't work and there was hot water sporadically in the shower

blonde hair so that was pretty gross again, for the price paid i would expect to have working wifi

breakfast could have been better

there was no breakfast. it was a very luxurious room. i really liked the spa tub.

the fitness centre was small and not well maintained

kids loved the pool

it was very nice. my kids enjoyed they self. the staff was excellent.

75.00 pet fee for one night was exorbitant and unexpected

parents leaving there kids at the pool when there 15 kids it gets dangerous...

had a junior suite and was very small. not worth price. paying for parking. bar closes early

great staff - very friendly and helpful. pool and gym facilities outstanding.

pool was closed

great staff - very friendly and helpful. pool and gym facilities outstanding.

great gym. room was good sized. hotel in walking distance to some good restaurants.

the pool was closed.

my kids enjoyed the

like everything about the hyatt, the staff was friendly,the breakfast was great, and i slept awesome

another question about an ingredient she started yelling to the point we had to take our young kids and leave

my kids barely got any sleep

unfortunately due to corona virus, the pool and breakfast were not available

breakfast was offered until 10am, which was

bigger pool of some kind

they always had a sign saying they were in the laundry room (again, not that many people were there)

the advertisement for the hotel marked that it has a pool, when it did not. it has a jacuzzi.

clean, good location, free breakfast & other amenities, helpful staff.

showed emergency exits; but it did not show how to navigate interior hallways to get to lobby & breakfast area

the breakfast was very good!

the breakfast was adequate and there's a laundry room which was handy.

was expecting a little more in the breakfast

the continental breakfast was a good addition to our stay it makes my kids happy

breakfast, european style shampoo ( no little bottles for me to hoard), fire pit, comfy bed

manager was very helpful and the pool hvac had broken just prior to our arrival

not much for breakfast. same food all week. out of pancake mix the whole week.

it was wonderful so clean and comfortable and we enjoyed our stay loved the gym we will be back

the pool area and hot tub were small.

property is dog friendly and only charges a $33 pet fee

my kids loved pool. it wasn't huge but was refreshing

free breakfast and friendly staff

clean..great breakfast.. comfortable beds..

this hotel has two bedroom suites with a full kitchen that was perfect for our family.

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

i would add almond milk as an option for coffee/breakfast

kitchen was awesome

kitchen, living room and vanity area needed brighter lighting

we didn't use the pool or gym so i can't comment on

very clean and the kids loved that the pool was open late

we didn't use the pool or gym so i can't comment on

the hotel is very secured with a nice swimming pool and a gym

rachel and sydney at the bar were great

small gym but nice and clean

it was new years day part of my annoyance could have been the extra loud out of control kids lol but i thought the information said holiday and weekends breakfast went later (10:30) i got

breakfast and indoor pool

the self serve laundry room didn't wash my clothes

was amazing it was quick and easy and everything was nice down to the expectations the free breakfast the access to the pool everything was smooth and

the kitchen area.

room needs a good clean-up, and laundry people make sure the towels are clean

common areas, hallways, elevator, entrance/exit doors and laundry room need constant cleaning/disinfectant, mopping and vacuuming

the laundry room is also shut down

the rooms have a great kitchen! everything clean and the employees were nice.

pool water a bit cold

the cleanest and home feel of he rooms and hallways and the pool

we did not want to venture out to buy food stuffs for the kids, it was snowing badly and the roads were nasty

the pool and hot tub were well needed, the beds were great as was the staff

we didn't use the pool, but it looked welcoming and warm

absolutely loved the bar staff

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

convenient location . like the fact that it has a restaurant and bar on the property

the location was great. the bar was great. the accommodations were fantastic. had a great time.

great location, nice atrium, pool, and fitness center.

room was clean, kitchen area and fridge were clean

did not partake in breakfast, however it was a cute assembly line

full kitchen stocked well with dishes, laundry facility was nice, bed comfortable,

i liked the pool,the gym,the room,location

liked the location, the gym, the room size, the well equipped kitchenette.

elevator was such a pain- especially if you had a load or kids with you

kitchen

of us nice & sweet, joanne grilled bbq for us with an umbrella in a raining evening, gus fixed kitchen spinner for us at weekend, skylar figured best rate for us to save our money, wendy, kay &

the breakfast area was too cramped to try and get 2 kids breakfast

would be better if the kitchen could have chopsticks & right size covers for woks.

very clean & we were able to check in early {1:30pm}. also, breakfast was very good.

coffee was hot and delicious and my kids loved the make your own waffles

kids were very disappointed

the gym needs to widen its range of weights

breakfast was well stocked and lots of variety

large and spacious pool. rooms in great condition

kitchen served amazing food and the pool was also fun my son loved being able to go there every day

free breakfast

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

that's outta there control because of covid an that's not having the bar & restaurant open but other than that,perfection

the breakfast was so good.

the kids had a great time in the pool and picking out snacks at the snack bar

times it seemed as though they had difficulty in keeping up with eliminating waste in the breakfast and coffee area

night and saturday night was very crowded with many little kids playing field hockey in the halls

friendly staff. spacious room. so many amenities. breakfast.

pool, mattress, breakfast were all excellent

sure enjoyed the fridge and microwave in our room lots of hot water in our very nice bathroom breakfast was

outstanding breakfast

best breakfast i had on this road trip

breakfast had a nice selection of foods.

the location was great for the casino.

wish they would have had fresh fruit, breakfast sandwiches, even if we had to warm up

also no ventilation fans in the spa bath, rooms

my wife and i loved the spa bath

is muffins and coffee for their included breakfast, but there is an amazing restaurant right next door

this hotel, for what i paid for a room, it was large with plenty of room, clean, the continental breakfast was great, plenty to chose from

the gym room was freezing, the floor was dirty and their were no clean towels

timing didn't allow us to partake of the complimentary breakfast.

friendly staff and great breakfast.

the breakfast could be better accommodated on weekdays. cold cereal is not the only option.

there's gym and no pool

front desk was very helpful with early check in - even upgrading our room for only $5

very nice great breakfast

were no trays to take breakfast back to the room

continental breakfast was great

gym, good breakfast, very nice and helpful staff, plenty of parking, clean and comfy bed, large

clean and good location. shuttle available

when asked about a shuttle in the morning she said the airport is hundred feet that way,and pointed to the front door

rooms are very clean. breakfast was good too!

when i called from home about the airport shuttle (not knowing how close the hotel actually was to the airport), i enjoyed the joking from

a whole family of five who appeared to be living there coming down the stairs with a huge this of laundry detergent

this place made me and my husband take sheets and take them to the laundry mat and clean them and bring them back only to give me half my deposit

like the fact that they don’t have no policy saying if your kids spill milk on sheets that they will keep your deposit

hotel had security guard walkin the halls stains on the sheets kids didn’t like it made them sleep on top of the covers it was disgusting i will not be

didn’t like how they kicked me and my kids out for a pee stain and knew we were homeless and knew i had to be to work at 1

great gym and the staff was awesome

snacks in the lobby in the evening and full breakfast

we had our bod with us and having no pet fee was a huge plus

1st night we got woke at 3am by the room next to us locking their kids out of the room

the pool and helpful staff.

cleaning staff very helpful and polite. the laundry room was very nice.

i asked if i could have an extra blanket and was told no it's laundry day

would recommend this hotel but would recommend staying away from room 115 as it was adjecent to laundry room

the is a laundry room and price is great

be nice to have tv in laundry room

pool wasn’t working.

kids however loved it

everything. good location. friendly helpful staff. good breakfast. quiet. nice shower and bed.

breakfast was adequate.

was friday before presidents’ day and the place was filled with yelling/screaming kids and they were running around and making noises all times of the

people that was over use was fighting in going at it to like 4 in the morning in it woke my kids up out there sleep they could not go back to

breakfast was also excellent, loved the little egg dishes

property very nice the breakfast could have been better

full size kitchen, had coffee and popcorn there uopn arrival

the pool and the hot tub.

for her services i also want to thank the older gentleman who helped me in the morning with late check out

room smelled of gym socks, smoke, and musty

everything from check in to breakfast to check out.

the people, the breakfast, the cleanliness!!

also gym is quite outdated and there is a weird smell in the whole

good tv. good sofa. good amount of towels. good kitchen and supplies

clean.great breakfast options, except for only skim milk or 1%.next to bjs

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

no pastries offered at breakfast but that is so minor

breakfast could have few more items.

you can do your laundry

love this hotel, i stay at it every time i go to rochester to visit my daughter's family, breakfast is good, bed and pillows are very

breakfast was good room was on the large truck side and very little if any noise or sound from

the breakfast was great! waffles and boiled eggs.

large vehicle parking for people like me who need it, laundry machines for guests, coffee available 24/7 & free continental breakfast

a wendy's within walking distance, and i had room to park my 30ft work

coffee was much to strong but the rest of the breakfast was very good.

cant wait for continental breakfast to return

breakfast was lame

the breakfast could be a little better.

pool, staff. beds really comfy, fridge and micro were a bonus.

the only thing was that not enough dry towels in the pool area

the fairfield is more modern and cleaner, the wifi is more reliable, and the gym and pool are nice to have

pool was very small and green with slime on the bottom

breakfast buffet in quality and selection

the bar was the only good thing. it must be where they dump their money.

we weren’t in the main building but the boom-boom from the bar we heard till about 2:00

was close to a few places to eat. and the bar that is build on to the place is very niece

the bar has a big party there is no place to park near your room and have to park cross the lot

first room we had smelled like bar room beer smell

food was fresh and presented well. continental breakfast.

the breakfast was very high in carbs and limited choices for fruit

very comfortable and good breakfast

the breakfast spread was lacking, but fine overall

up for graduation and this was clean, has free breakfast, staff was very personable