free breakfast, no free wifi and no indoor pool

had issues with the wifi and door keys but this was a city wide power issue no fault of the hotel

the room was a nice room, outside of the wifi and counters not clean

no microwave the wifi was impossible to get on to get work done

location, trolley to casino was nice extra, free covered parking across the street was great

dry close to casino could walk over and not go outside

to have to wear a mask at the machines and not drink when you could drink without a mask at the bar area with no mask where everyone was closer together then at the machines

the place was absolutely gorgeous! very large gorgeous casino, hotel rooms were very spacious.

would love to come more often and try our luck at the casino, but the price is pretty steep, so we'll just have to save up for special occasions

the casino

cincinnati, one block from the casino

location was great since we were going to the hollywood casino

the proximity to the casino was great, and the room was large

location to our activities. many choices for breakfast. staff helpful and friendly

breakfast was great! hot breakfast was provided.

breakfast was great

loved hot breakfast

°less than an hour from ark encounter, creation museum, and newport aquarium °indoor heated pool

the pool was a bit small, but it was really nice and the kids had a lot of fun

the pool, work out room and hot breakfast in the morning.

facilities are clean, beds are comfy, pool well maintained and breakfast was hot

pool is way to cold

excellent location to restaurants and casino

my grandson enjoyed the pool

the breakfast was excellent

i liked the pool area

it was great to have laundry services available to wash clothes

clean , excellent decor, breakfast was well set up.

the breakfast was good and the staff was super helpful

the breakfast was nothing to brag about. more centered in kids eating.

the pool

pool, fitness center

no. because of covid 19, the pool was closed.

breakfast was good and plentiful.

dident get breakfast

open floor plan in the kitchen flowing into the living room was great

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

staff was wonderful from the women at the front desk , the people in the kitchen, maintenence to housekeeping

got a suite with a kitchen, but the toaster was falling apart and needed to be replaced

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

the park and fly with shuttle service to and from the airport for only $25.00.

breakfast could have longer hours.

friendly staff, great location, 24 hour shuttle, pool, clean room.

there was a bit of a mix-up in the early morning (4am) for the shuttle to the airport, as a family of 4 showed up to take it but had not signed up the day before,

airport shuttle service was an excellent experience!

the breakfast was wonderful

one night stay,friendly staff great breakfast!!!clean!!

was goid and the fitness room was very nice

the room was very nice and the breakfast was great

free breakfast was awesome--egg white omelet

the pool was closed for one whole day.

very clean and spacious rooms with an excellent breakfast!

good breakfast and very friendly staff

breakfast did not meet expectations

the laundry facilities were cheap which was a plus

the room we were given was next to the laundry room and the staff was doing laundry all night

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

kids without control

breakfast was good and staff was nice

wasn't even shut when we got to our door and the lights qouldnt come on i had 3 small kids in tow and did not feel safe

we had an early flight and didn't utilize the free breakfast but from what i seen it looked very good and offered a wide variety of breakfast options

great location, with a friendly staff, comfortable beds, small kitchen, refrigerator, microwave, sink, utensils, plates and comfortable seating with couch, chair,

the pool was fantastic and we appreciated the reservation schedule that they kept

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year, plenty of parking, fireplaces out back to hang out around

breakfast bar was well stocked and lots of options, i stayed on a weekday so i can’t speak to

almost a full size fridge and freezer with counter space and kitchen sink

was a very comfortable stay, breakfast was very good

pool looked very nice, didn't go swimming but did think about it

location. friendly and great staff. good breakfast

very clean, great pool!

he loved the room & the pool

an indoor swimming pool. cream cheese for the bagels

my son and i went to the gym and worked out together

the gym is quit small there was no dumble at all.

good breakfast

that is wasn’t summer and the pool was closed for the winter.

breakfast was great,cooks were always there to replace any items running low

nice breakfast didn't rush us out at check out

laundry dryer was thumping against the wall

laundry machines not working

i'm so thankful ur employees ok my service dog to stay here no pet fee

the parking, laundry and staff

no breakfast because of covid decent daily price stupid pet

room is great, free breakfast every morning!!

there is a fitness room, but two machines out of the five there are functional, but there is a pool

i love the pool, breakfast was awesome.

pool area could be updated along with fitness room.

breakfast was very limited. usually there should be waffles maker.

ended up using cell service instead of wifi), toilet was loud and made a

staff was great with helping me access wifi on both my phone and ipad

thin and we were placed next to someone, even though there were few guests staying at the hotel, wifi is terrible

the wifi somehow logged in to my phone and my accounts were hacked

desk staff was cordial but cold. parking could have been better.

kitchen and bar had horrible quality food at high prices

wonderful breakfast with several delicious options

beautiful hotel kitchen and bar till midnight pool and hot tub till 10 rooms were great

night for swimming and being in the hot tub because we were unable to use it due to the amount of kids in there

i loved the pool and the hot tub, and the food was great

much chlorine in the pool

no spa or hot tub it was out of service.

the pool and hot tub are clean and temperature controlled

little family and i had the best time they love the pool and we definitely love the hot tub it was a great time

the heated spa and swimming/gaming area

close to the airport, great staff, and easy shuttle run in the morning.

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

pool was closed, even though it was outdoor and the weather was perfect

the main reason we booked this specific hotel was because they had an outdoor pool

very clean, nice warm pool

the room was very well laid out, and the bathroom was amazingly spa like

shuttle to airport was a big help. room was very spacious. staff was helpful and friendly.

i loved the front desk staff, house cleaning, and especially the bar counter and the chile popcorn

i used the gym but was hoping for a weight machine, not just treadmills

bottom of pool a little cleaner

great pool and hot tub

easy access to whatever you needed comfortable breakfast was decent for on the move

the breakfast was just basic. no fruits and other alternatives available.

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

the kids had an amazing time

everything was clean and we really liked the kitchen

nice to have a working kitchen.

hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

i love having a spacious kitchen

very clean close to attractions personalized kitchen good value for the money

breakfast gave some variety--only hard boiled eggs

my two nights here, swim in the pool, deep sleep, serene view from the 3rd floor, friendly and accommodating staff, delightful

plus they have a pool that is well maintained

great staff, offers breakfast, good looking rooms.

the bed was so comfortable that we overslept and missed breakfast all three mornings

thought out to maximize space and privacy and was very quiet even on the first floor close to the pool

staff, everything we needed on site and satisfying breakfast

nice breakfast, the pool and exercise room. room was spacious beds were comfortable.

pool was out of order so that was a huge bummer for our kids.

the pool was on the smaller side is really the only negative i can think of.

right next to the cracker barrel. 24 hour shuttle to the airport.

was clean the pool was nice

was friendly, breakfast was great

24/7 shuttle, breakfast included, clean and comfortable, great staff

i called hotel and shuttle was right over to pick me up

convenient location right off the interstate and free parking is great

was informed after i checked in that i had to give a 24 hour notice for the shuttle

hotel advertised a nice indoor pool

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

location and shuttle to/from the airport

the staff very friendly. lady who does breakfast is very good.

clean & close to casino

breakfast was very nice and staff was very friendly and helpful

clean, the breakfast was good

had spinal surgery so no breakfast. but it sure smelled good.

we loved using the pool too

the beds and pillows were comfy and the rooms had a full kitchen with utensils and cookware that were handy

everything was excellent. breakfast was amazing and our room was better than i had hoped.

building is renovated and modern with a mini kitchen

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

there was only one kids channel available (cartoon network)

needs a bigger gym and pool fixed

swimming pool not in service. gym to small.

down, was looking forward to their hot breakfast ice heard so much about in reviews, also the gym was closed, workout equipment looked lovely

kids running up and down hall late at night

oatmeal, coffee, muffin and nutrigain bar was an ok start for grabngo breakfast

improve breakfast options

wife and i, breakfast ( coffee, muffins and oatmeal) was a plus since we have a stove and small kitchen in room , we like king beds better but queen did the job

there seemed to be random people roaming in and out of the laundry area and going back outside (not sure they were guests)

the grab and go breakfast.

clean, and the front desk ladies were more than helpful in accommodating us; we didn't use the fitness room or pool ( we stayed in the hotel during a winter vacay in january) i didn't partake in

recommended ud83dudc4c selfcheck-in the room was excellent, full kitchen for parents and 2 adult kids

love that it had a fully functional kitchen

clean, comfortable accommodations and friendly staff. pet friendly with reasonable pet fee.

the rooms were very spacious and the kitchen was worth the price

we went to the pool, and it was one of the nicest pools i've been in at a hotel

for one, the pool was closed the entire time which is disappointing to the kids who were super excited to swim

pool was very nice

) the boys loved the pool and breakfast

the room was like a suite. very nice and clean great pool an awesome gym!!

pool was closed, very disappointed.

very clean quiet and comfortable. breakfast was good and pool facilities were good.

i really enjoyed the hotel. very nice and clean. loved the spa tub.

the breakfast was awesome, and the kids loved the pool.

rooms were well maintained; the fitness and sauna areas were nice

very clean and quiet for families with small kids.

the facilities laundry room needs updated equiptment.

the gym was excellent

late check out, great location to florence, and cincinnati

good size room! great location, shuttle to the airport was great too

breakfast had alot of choices and was delicious

had a wonderful breakfast and a nice swimming pool and exercise room

think of anything , it was convenient location ( we went to the arc) the staff was friendly, the breakfast was very good , and most importantly it was very clean

the pool and hot tub were very enjoyable

great pool area

clean and comfortable. close to the airport with shuttle service

from the front desk to the kitchen, everyone went above and beyond to make us feel welcome

the hot breakfast and service with a smile always

great breakfast

rooms with full kitchens

shuttle was prompt

airport shuttle runs 24 hrs so very convenient

close to airport and my business venue a free shuttle that helped

easy access to & from airport with free shuttle.

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

travel with our dogs and appreciate no additional pet fee

zero pet fee

good staff and it was clean . guest laundry

no pet fee

breakfast was plentiful and diversified. quite a spread.

shuttle took me to valet parking garage

the shuttle driver even got up earlier than expected to make sure we got to the airport on time

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

machines out of order, laundry 2nd floor

pool was dirty,up all night with kids running and jumping in hall ways.

breakfast was unfortunately a grab and go

good breakfast

fyi the pool is seasonal because it is outside

the people in the room across had 4 kids who were up at 7 am and screaming for half an hour which woke us up

close to airport .. shuttle

the kids loved the pool and hot tub

clean, indoor pool, late check out

kids loved to hotel

parking breakfast convenience breakfast staff went above normal service her name was tennessee.

i like the cleanliness of the room, especially the pillows and the breakfast.

pool was a little murky but when we stayed there was a ton of kids so that is to be expected

traveling with kids that a huge issue

the breakfast was very good

wasn't heated and exhaust fans were very loud, room was dirty, poor quality breakfast, gym was closed (supposed to be 24 hrs), general upkeep of the hotel was lacking

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

the breakfast and chocolate covered strawberries were delicious

breakfast bountiful and the french toast the best

the breakfast is heaping and the french toast was delicious

beautiful, comfortable close to where we wanted to go , friendly staff, great breakfast!

the breakfast is absolutely delicious

there was also room to park the truck and boat trailers and places to plug up the battery

everything was awesome! breakfast was great. pool was perfect

the breakfast was fine.

swimming pool- website was misleading when making reservations, description and photos of outside pool

the pool wasn't open at the time.

i did not like the breakfast. it can be better.

the pool was clean but really cold .nebghood was a little crazy .but i felt safe.

i gave the pool area a poor because it wasn't open, but it's really too early for it

the pool is outdoor so the pool was closed

everything about it my kids slept well thanks

no pool

the front desk, housekeeping, bartender, valet, and breakfast attendant were all great

good location, polite associates, swimming pool for the kids to relax was a plus.

parking services is great but bit expensive the room cleen gym is good staff members are good

breakfast was the typical hotel free breakfast

continental breakfast was less than appealing

information about the lobby bar opening hours on the website is incorrect

lobby bar and comfortable spacious room.

excellent bar and restaurant

room was very comfy - really nice bed and the bar area was fun after a long day of work

we really loved the bar area

wasn't nothing open around there! no fault of the hotel. couldn't access the wifi.

no free wifi as advertised 3

no hot water and wifi was rubbish

i didn t use the wifi but i left with bedbug bites

wifi wasnt the greatest either, it kept skipping every few minutes

they don't have a bar and don't sell any beer.

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

didn't get breakfast because no one was working at the breakfast bar and no food was available

went to the brick & morter bar & restaurant or drinks

inoperable wifi 2

didn t even know about wifi

wifi signal was so poor i ended up using my phone as a hotspot

wifi internet was extremely spotty and rarely worked which was disappointing and made working

free wifi

breakfast was wonderful

liked that the gym was so easy to find and pretty clean

everything from the rooms to breakfast. they always do a great job.

delicious breakfast and great location

the gym had decent equipment

it wasn't even an early check in, it was 6:45 in the evening

breakfast was great and rooms were so nice.

it had a full kitchen, nice size living room, big bathroom, and a huge bedroom

the bar was not open on a friday night

our favorite staff member was the gentleman working at the social hour and breakfast

wifi was solid

have to pay for wifi 13$ or 15$ a little bit more incentive for $300

wifi is not included.

paid wifi, busy valet line.

what happened to free wifi

friendly staff, well equipped rooms and flying wifi less than 5 minute walk from riverfront

slow wifi outdated fitness center

but they gave us a couple drink coupons and we just sat at the bar until they

in front of the hotel to valet which resulted in being in traffic trying to exit the vehicle with kids

the rooftop bar is a little small.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

i was given a discount on the pet fee & my extra day was given to me at the original rate i booked & no pet fee

be the breakfast, but it is more than enough for this price, can make people full

breakfast was very limited, possibly due to covid restrictions

breakfast - was there at 8:40am and no attendant around

breakfast was not good, just cornflakes and muffin, juice

the pool was a bit small but my son enjoyed it.

the pool could have been bigger.

large clean comfortable rooms. nice flat screen tv. plenty of channels. breakfast was great!!!!!

wish the pool was open later.

cold pool

the pool at food in the pool area and we were comfortable swimming were there was food

comfortable room, bed bath. good breakfast. helpful staff.

the pool was heated but could have been just a bit warmer.

breakfast is pretty incredible

comfy bed and lovely breakfast buffet

over charged no room service no parking was not mentioned poor location

was disappointed that there was no grab bag breakfast available daily.

everything else. especially the kitchen.

the bar and restaurant had amazing food and super friendly and accommodating staff

good bar food and breakfast

the bar, restraunts, room service were all open regular hours

absolutely amazing service, very clean and updated facilities. awesome bar and restaurant!

time for breakfast

breakfast was excellent

the room service food was expensive, limited menu and bland - we had the pizza and it tasted like

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

free wifi and complementary breakfast were much appreciated

lots of kids when i stayed so it was impossible to keep the common areas clean

24 hr pool. too many kids to wanna swim

we came to swim and the pool wasn't open til late in the evening it was being serviced and when they did get it up and

the pool

location, personnel, big room, comfortable, very clean, very good breakfast.

gym was also good

great amenities including the bar, pool, fitness center and free breakfast

the pool was awesome and it was clean from the looks of it ud83dudc4c i definitely recommend

including the pool hours i was impressed they were open until 11pm

bentley. and the breakfast.

early start to the breakfast buffet and a gym on-site were also great perks to this place

the lady working the breakfast was exceptionally nice enjoyed her very much

liked the availability of a kitchen if you want to save on going out and cooking your own meals

room had alot of room. furnishings were nice. bed was comfortable. kitchen was nice.

pool & gym were great! breakfast enjoyable. good location.

comfy bed, super clean, large bathroom, very nice receptionist, good breakfast

the free breakfast had a good variety and the facility included a pool and gym although i didn't use either

hours for pool on weekends should be extended and opened earlier on saturday morning

close to casino and cincinnati children’s hospital

i noticed the gym had a very strong rubber smell which was unfortunate

liked the friendly staff, clean rooms, and breakfast was great

we did not eat breakfast because we had a surgery scheduled at 5:30 am

the gym was sufficient

very clean great breakfast

food and bar closed at 11 and there is nothing nearby

we enjoyed the bar food/drinks, they were surely overpriced ($12 for 2 soft pretzels) - keep this in mind and

the kids thought it was really neat

it's a real gym with a locker room

staff was very helpful, especially african american female working at the bar in the evening!

have a vending machine with drinks in it, and i didn’t like that they don’t have a swimming pool or hot tub

laundry room and pool hard to locate

breakfast was great! services were perfect !

pool or hot tub, seems like a bad part of town, had to switch rooms cause the first one had no heat

an indoor swimming pool which is something i wanted specifically since i had my grandson with me

gym, adequate swimming pool, just barely long enough to swim laps and get in a workout

breakfast and the bed on the pullout couch. it was old dirty and thin

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

we spent a lot of time in the pool, which was great, and used the laundry as well

expensive. pool closed. no hot breakfast.

the pool was on the small side and was a max depth of 4 feet deep

the pool was out of order

pool a little small but fun. wifi didn't work well in our room.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

but the downside was the pool was too cold