location was just off the camino and a good break if walking from bilbao this a local bar / hotel and did the job

only possible complaint food not served either in bar or restaurant till 8.30pm.

very helpful staff, busy bar attached. great value for money

the man said it's a truck stop but the rooms are clean and comfortable, the bar is very busy but good price for food and drinks and a good price for the room

the staff in the bar were so kind and helpful

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

wanted to use the pool, but we needed a swimming cap and flip-flops

the pool was amazing and the location too.

has a nice cold pool to refresh after a long walk

breakfast was basic but good

modern, immaculately clean, basement parking, breakfast available - and excellent staff

breakfast very good and plentiful. excellent shower and effective aircon

had breakfast for 5 euros each that was good too

breakfast was buffet style with various options, and for the price we paid for the night was

wifi scratchy and buffering too much at certain times

the wifi in the room was slow.

free wifi

wifi in room was poor

wifi speed in our end-of-the-hallway room.

wifi wasn't clearly advertised, so in my sleep-deprived state it was easier to continue using my

good wifi signal

the hotel itself is stylish and modern, with clean and air-conditioned rooms with free wifi

had trouble connecting to their wifi and even the very helpful reception staff could not get it to work, the in the morning hey

smart tv couldn t connect to wifi so you can t see netflix or any of the other platforms

the breakfast contained a very good selection that should suit all tastes

breakfast was very good

clean, beautiful and excellent breakfast.

good parking facilities good continental breakfast included in the price

big choice of continental breakfast

hotel location, cleaning wifi

wifi was not good enough to support streaming or downloading tv shows

the hotel wifi was fast and everything worked well

good secure disabled parking, free wifi throughout and nice dog walking round about

staff were very helpful, the rooms were big, clean and comfortable and wifi worked well

high-speed wifi very nice personnell complimentary coffee machine in the

secure parking. room had a balcony. good wifi signal. close to ferry port.

good wifi

the location on the river was very good and the wifi worked very well.

exceptionally comfy beds, good wifi in room, super friendly staff and great location.

room was well laid out, modern, modern tv and great wifi

room was excellent and superb wifi connection

& wifi didn't work

nothing apart from could do with an earlier breakfast time for camino pilgrims

nice bar area and pretty good

breakfast was a good quality

staff, breakfast and facilities

was 12,5€ extra pax and 7) for kids

staff, loved the deco and the room, bed very comfy, bathroom beautiful with massage shower, breakfast good with lots of

the breakfast is very good there.

coffee was however available at the bar and on demand

great atmosphere in the bar and restaurant

allowed early check in

beautiful sea and beach views. great bar downstairs, open until excellent staff.

“roomy” lovely balcony overlooking the sea excellent shower large beds great cafe bar good selection of continental

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

the bar and good were great both in choices and prices, the food quality was very good

breakfast great, dog friendly hotel

bar and restaurant on site, both available until 11pm

take breakfast but the buffet looked plentiful

location is good - near the port, in which restaurants and bars are located

also late check out 12:00 which a big bonus

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

location, bedroom, bar ..free parking

very relaxed atmosphere for what is quite a busy bar area

excellent breakfast and good wifi

good breakfast

free secure parking

- breakfast included, but could be better :) - no glasses/cups and kettle in the room

there is parking under the hotel and a lift

everything, staff, location, pool! perfect pit stop before our ferry home

kids where very disappointed they couldn't swim

2 girls on the bar superb personalities

great pool and outside bar area

pool, the rooms

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

the bar was lively

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

spa we booked was very good and staff were lovely

terrible acoustics in the dining room, like a swimming pool

the spa was only available for one hour

the spa is just a swimming pool and a sauna , and to access booking is needed and is 20

the spa was closed due to maintenance and there was no morning yoga

wifi was bad. there is a metro nearby but its not fully available during the evening.

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

be a great place to stay when wanting to visit bilbao and avoid the high hotel prices and car parking problems

parking inside and outside the property is nice

-beautiful house -comfy bedroom -nice bathroom -great wifi access -safe parking place we loved

easy access, secure parking, comfortable with all we needed

parking was included in the price

parking space in nearby garage - essential if you have car

wifi was really slow in the rooms (but good in the lobby) (+) wifi was ok although patchy in my room (-)wifi dropping out (-)we had problems with our wifi connection (-)wifi in my room did not work at all, but worked perfectly in the cafe area (-)no wifi in the rooms! (+)nice location, modern room with big tv and good wifi connection. (-) the wifi was bad, most of the time not working (-) the wifi worked in our room for one night and the rest of the week it only worked downstairs in the bar

parking the car was a bit of a problem, accessed from the side of the main building down a steep

parking could have been better food in the evening could have been provided

the bar is a little disappointing

lively bar but no noise in rooms

great wifi signal for the teenagers

wifi didn't work, but worse was that there was some sort of alarm that went off fairly regularly

several things: - wifi didn't reach our room and because they were out of space

clean and comfortable, regular bus and train service into bilbao, wifi and free parking and great value for

when we reached the hotel we asked for cutlery from the bar counter unfortunately, it was not properly cleaned or polished

waited at the bar for ages for a drink but gave up and went to bed

old fashion room. no wifi in the room. very expensive room, not worth the price.

poor breakfast and poor wifi

the staff were friendly and despite the global wifi meltdown checked us in efficiently

wifi not functioning, no attempt to get it fixed

wifi in the room at all, staff overworked and consequently quite rude very noisy, what a

temperature a little too high and a soap bar would be great in the bathroom

friendly bar with snack food available

breakfast guests were provided with coffee/tea by the bar staff but, as a result there were no full-time staff in the dining area to re-stock the buffet

has a nice tapas bar to fill any of your needs during the day

is perfect near the bilbao airport, it has its own parking lot and bar open until midnight

also, there was the bonus of an ev charger in the hotel car park

there was no room service menu in the room and no wifi instructions

it is not posible wifi connection

no habia wifi por averia

breakfast super! wifi too difficult to use.

difficult to connect to wifi, horrible bad speed.

ce to have smart tv in the room, but netflix

things which took the points down - wifi not working almost at all, kept disconnecting

good wifi

the wifi is not very good. the check-in is impersonal.

massive

wifi

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

clean, comfortable, good wifi, as would expect from this class of hotel

good wifi

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

near the guggenheim the breakfast was super wifi was fast cause we were there on a sunday, street parking was

helpful staff, very good free wifi, good breakfast, spacy room

fi)

asking 10 eur extra for better quality wifi is exaggerated

clean, great location, comfy rooms and a lovely gym

the included breakfast was good as was the salad we had in the bar one evening

(my rooms is larger than my kids’

bug room , nice breakfast and the location is fantastic

arrived early and were delighted and grateful to be allowed an early check in

great breakfast. very comfortable hotel, cool and quirky decor.

continental breakfast was good with lots of choice

the breakfast not included.

the staff were excellent as was the breakfast

lots of lovely fresh ingredients for a lovely filling breakfast

wifi in the room is abominable

wifi was impeccable, room was very clean, staff was welcoming, recommended

good wifi, clean room and helpful staff, location just off the main street ok

wifi works fine

ac, wifi and black out blinds all worked perfectly

wifi was perfect - and the staff were very helpful and very flexible

wifi was rather slow. no ice cube machine on floor level.

wifi was not the best

wifi wasn t great - especially when working and trying to do zoom call etc

wifi was slow for us and the pillows could have been better

breakfast is croissants, pastries, yoghurt, and an assortment of jams and pate, etc

beds, having breakfast in the lovely garden, we where allowed to park our motorcycles inside the gates by the

lovely staff, great breakfast and best location close to the beach

early check in, bicycle storage, early breakfast, … very well located near the beach and with a

breakfast in garden was good

tea / coffee in room insufficient wifi poor

the wifi coverage was inadequate in the room

quality of the wifi is very bad.

good wifi

not a proper bar to relax in. room looked a bit tired.

good location. nice bar area. staff friendly.

very nice hotel with a good restaurant and bar on site

breakfast was just ok. not expansive choice.

i also liked the small breakfast buffet and the dinner i had

didn't have breakfast.

strong wifi

euros) and sat in the room enjoying the view

fantastic location and views friendly staff beautiful room and the spa was great

well equipped gym

only downfall i think the hotel has is the gym

intermittent wifi. prices in the bar were very high.

couldn t connect to wifi from our room

wifi didn't work.

limited reach of wifi

big room. good bathroom. good wifi. nice bedding. good location for shopping and restaurants.

wifi is not so good (6 floor) and the breakfast could have more variety. (+)amazing location, great staff, comfortable and quiet room, great wifi (+)check in, super friendly staff, free wifi, great location (-) wifi connection was bad (-) no mention of wifi code, i had to ask (-)wifi could have been better

pictures of the guggenheim and the flower puppy from the balcony part of the restaurant at breakfast

the bar at the top is beautiful with a great view over the guggenheim

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

art in public areas, gym, roof terrace

ovided detailed directions

squeaking clean & comfy, great bed, adequate storage space, safety box in the room, unlimited wifi allowed streaming, very efficient aircon, good sound insulation from the street noise

big bed, big tv, optimal wifi

wifi was free, but weak, for emails okay

location spacious, clean comfortable room and bathroom fast wifi, excellent a/c, mini fridge very friendly and helpful staff

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

very kind to ring and say room was ready for early check in

hosts help me with my request of early check in.

super clean, comfortable, fantastic location, full kitchen, great shower

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

wifi was inaccessible in our room so we had to go to the foyer, though friends on the same floor

the free wifi was slow and streaming only worked when downloading a movie.

wifi very

staff were all excellent, wifi some of the best i ve had in a hotel for a long time

wifi was free and stable

nice room, great restaurant and bar with wonderful balcony

location limited parking with max length as car goes in lift two ev charging points unfortunately you have to leave by 2pm so need to find another parking place for

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

the bar and the terrace has a nice view on the nervion river

lovely bar terrace where we sat later and had sundowners

, hand towels, bar soap, shampoo &

clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

24hr reception and bar area an big advantage

able to accommodate with the kids rooms

the breakfast was

above the bar it was a little noisy but not too late

was very noisey a there is a bar across the road which people partied at until 3am

90 to park car 16hrs no bar or coffee very basic breakfast

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

bar across the road was very friendly and breakfast was good there

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

nothing else, no bar or food facility

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

i loved that they had a gym and 24/7 bar

the coffee lounge/gym were also of a high standard

bed room ac the shower breakfast was amazing. the fact that it had a gym

24-hour bar and gym availability

could not connect chromecast to wifi so unable to watch netflix, amazon, etc

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

slow wifi, old furniture

unable to connect to wifi

wifi in the room was not consistent, really poor

th free)

excellent staff, efficient air conditioning and wifi

wifi was spotty or not working at all in the room

nice bed. perfekt wifi.

spacious room. great breakfast. great wifi.

nice hotel at the river. pretty close to the old town, nice gym

it has a small gym and sauna

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

great value and a well equipped gym too

so the only thing i'll say is that the gym was unavailable

maybe wifi could be better, it is important for foreign guests

good wifi, tv with international channels

free wifi

room was comfortable, wifi worked, staff very friendly and helpful

the wifi was very slow

wifi wasn t working

wifi is blocking certain network services without giving you upfront or during usage a warning

wifi was a bit sporadic

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

to 120mbps)

wifi works well

mini bar was locked and no wifi, which they will leave you to find out yourself so by 20:00it will be impossible for you to

free wifi not enough for work. teams meetings breaking up

breakfast is well worth a visit, €23 and you have a buffet and as many cooked options as you

pay for the pool

the lack of bar service.

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

small bar and lounge area

there was no wine in the bar the first night, but then they

there is staff 24/7 and a bar with snacks

the old town is right across the street check in time is 12pm no early check in

the wifi worked perfectly too

wifi was

wifi cut out at times which was hard when we had t do unexpected work calls.

decent wifi. comfortable bed.

nice staff and good wifi, you can easily do video

gym is great as well, staff is friendly

hotel was wonderful, complete peace, i liked the pool, the bar located next to it and most of all i liked the

the gym, the entrance, the spa

the pool, gym, and spa are amazing

not much you could do but the pool and sky bar was a bit limited in size

getting in very early they were very accommodating to allow us early check in

staff was informative and flexible for a late check out

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

the bar is also great

great location. fabulous friendly staff. great bar & restaurant next door.

the addition of the bar next door for a lovely breakfast was also fabulous

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

big fan of the late check

the service was amazing, the breakfast unmissable

breakfast was exceptional

the breakfast is fantastic

breakfast delicious

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you’ll ever

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

the location, cleanliness, good wifi and spacious

wifi worked really well and they're was a nice playground right down the street for the kids

playground nearby if your kids are bored

wifi worked really well and they're was a nice playground right down the street for the kids

the apartment had a fully equip equipped kitchen including coffee, cooking oil, salt, pepper, sugar, etc

i coulnt open up the lock door from the room through the app, neither connect wifi

wifi signal could have been better as it failed at some point, but they said they would look into

parking and wifi availability and also the location. plus staff friendliness.

wifi was a bit flaky, sometimes ok, sometimes pretty bad

interney wifi. .a little erratic.

slow wifi

the parking costs additional 20.- per day. the wifi network was almost unusable.

great place! the only thing is the wifi was unstable and really slow

fast and easy wifi

wifi only worked in the lobby, not the bedrooms

spa and pool closed

very good continental breakfast buffet with a glass of cava if you wanted

basic bar area. small room

location, pool area

breakfast was basic but good

facilities like laundry room and gym

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,

it contained kitchen, separate shower

room was exceptionally clean and comfortable, blind on windows and fully equipped kitchen in room

hot drinks machine wasn’t working during my stay, and several pieces of equipment in the gym, including the bikes and treadmill, were not functioning properly

great to have a kitchen and cooking facilities, there is plenty of equipment for making simple meals

location, very good views and the place had all the facilities plus kitchen and lounging area were

nice view and swimming pool and very friendly staff

came in october but we could imagine in the summer it would be stunning it would be fun using the pool

the room had a little kitchenette and there was also a shared kitchen that you could use if you wanted to prepare a more

breakfast was basic but sufficient

we didn't have dinner there, but breakfast was fantastic

another surprise was breakfast, which is simple but very tasty

breakfast was good and staff very helpful.

breakfast was excellent