you do not get access to the kitchen and rooms are tiny

nice room with a decent shared living room and shared kitchen

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

kitchen facilities available in the evening

should be kitchen facilities for the morning too

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

bar and good restaurant for dinner (although the websites are not too clear about this, there is

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

modern clean comfortable with outside terraces and a good bar and dining room

expensive breakfast with limited choice.

wifi good, parking free, cleanliness

no explanation, there was a little fridge pretending to be a mini bar again unplugged

staff, comfy stay, great parking and also dog friendly

very spacious room in a quiet area ! plenty of free parking and modern facilities

good location, with parking

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

welcoming friendly hosts , beautiful room , lovely breakfast on the pretty terrace , access to free coffee, teas and water

they serve a very nice dinner at a reasonable price, breakfast is great

everything - design, location, surroundings, staff, breakfast

the shower was excellent and breakfast was scrumptious

and comfort of the room, the quality of the restaurant and the breakfast, the incredible gym (best ever), and the overall design and feel of the place

lovely roof-top pool, great design and interiors, great gym

playground for kids across the bridge

com website is not sufficient as you will have to pay 30 euro per person to use the spa area, and kids are not allowed to enter

selection at breakfast buffet, huge pool, gym with nice view to the woods

good parking facilities and easy access for wheelchairs

private parking behind a close

big parking space

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

parking is plentiful and secure

the free underground parking is a huge bonus

spacious room, confortable, parking available. also, they were so nice to us.

ow and unsecured); the key card for the room often didn't work.

wifi

very good wifi in room

welcoming staff, room was very clean, wifi was great, very quiet and cosy

la wifi no habia

the pool and the staff were fantastic

didn't get to use the rooftop pool but it looked lovely, as did the surrounding terrace

the swimming pool was far to cold to use very disappointed

lovely rooftop pool,great outdoor seating area ♥️

new, clean, welcoming and very friendly staff especially at the bar and restaurant

also no wifi in the room not even in the

nice hotel with parking, convenient location if traveling by car. clean rooms. good wifi.

free wifi, easy to connect

wifi throughout the hotel and room

unfriendly front desk service, no parking available, the wifi is not stable.

very clean, modern, has a little gym. big comfy bed and good shower.

rooms, cleanliness of the place, good facilities (including gym), complimentary apples and coffee

there’s also a small gym and several cozy areas where you can relax and unwind

lots of gym equipment

gym could have more facilities

room was a bit noisy at times as there is cafe/ bar below

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

good service in the bar

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

the adjacent bar did lovely pinxos which we enjoyed for lunch on arrival

unfortunately the rooftop spa pool was closed during our stay ud83dude25

beautiful hotel. excellent gym. nice bar

drinks in bar very expensive

reception failed to tell us about the gym, we would have used it if we knew

there is plenty of independent shops including bakeries, coffee shops and bars along the way

wifi was very quick and included

spotty wifi

wifi could have been stronger and secured

wifi connection was not enough, system only let to connect two devices

staff, clean, well laid out, quiet area but walkable, good wifi, good spacious shower, ac, balcony room was great

wifi was terrible in my room

wifi worked really well

wifi was extremely poor, breakfast is poor, the cleaning staff entered in our room while we were

were very clean, nice big showers, and good wifi

excellent wifi connection

poor wifi. should be better in this day and age.

clean, stylish room with comfortable bed. helpful staff. good wifi.

super breakfast, ok wifi

at 9 am, according to our experience very late for 4* hotel, we asked, but no exception was made; wifi not continiously stable; very heavy hair dryer even for a very fit woman

wifi basically didn't work on my 9th floor room, which was a little disappointing

the only note - they have a large swimming pool, but it only opens at 11 am. why not earlier?!

we have heard kids running in the hallway next to the elevators

only thing was the spa center

breakfast a bit pricey, ate in smaller cafe at bar.

buffet breakfast was great

amazing hotel and fantastic value for money, bar and tapas menu amazing

nice tidy nh hotel with comfortable room and bathroom. proper gym. good bar.

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

gym a little limited.

i enjoyed the gym

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

the bedrooms were clean and comfortable and the same with the bar area

modern, comfortable hotel with a good bar on the ground floor

the food at the bar is really bad

they helped to get 2 rooms together so parents and kids could be together

although there is pool and a gym

awesome swimming pool with proper depth, lot's of sun beds on two levels

great gym and pool facilities

gym and service for pizza and sushi. we were allowed to enter our room earlier.

pool was a bit too small to accommodate more than one family with kids.

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good breakfast with plenty of choice, location near to the beach 30 minutes walk to the

great bar for drinks and food

nice bar area

location away from touristy congestion, friendly staff and good parking garage with ev charger

closing time of the bar (11.00pm)

clean rooms, a/c is excellent, free laundry facilities, very friendly staff and nice vibe about

the hotel gym was super well equipped — nothing compared to a usual hotel gym, partly because it's also a

to the area with amazing local food spots on the doorstep / yoga & gym fabulous/ rooftop pool & bar delightful - perfect for us as a family of 4 with x2 kids (aged 9 & 5), wanting a child

table, restaurant area, which served really good food and last, but not least, the outside pool they had

the breakfast offered plenty of options which were all delicious

pool was a god send on a very hot day

the swimming pool was great

free parking, friendly stuff, clean.

above all, a wonderful cider bar is just around the

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

breakfast was lovely

beautiful room with incredible views. nice breakfast.

no pool access and nothing to warn us. we wouldn’t have booked if we knew wasn’t open

breakfast was the same for 4 days

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the old town

hotel staff managed to locate it at the external laundry and returned it to me by post

liked that it was an “adults only” place with no kids, the staff were very friendly and helpful

the spa was amazing and great way to finish a day exploring the city

we loved the gym and wellness facilities and will definitely be returning and will be recommending to family and

although we didn’t use them, the provision of leisure facilities/swimming pool on the premises is a bonus

the spa is awesome and everything is brand new

to use the spa room, there's an additional 25 euros for 1

the spa was phenomenal, and the staff was incredibly charming and helpful in every aspect

it was a pity to pay extra for the pool and spa.

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

wifi was quite slow.

wifi strength is not that strong, but it my be my

small but clean and comfortable room, good wifi, very nice and helpful staff.

good wifi and kettles and mugs are available on request

also, the wifi doesn t work either

pool was closed, people letting their dogs pee and poo on the property, wifi didn t work 2/3

wifi in my room, which was a bit disappointing as it is supposed to be a four star hotel

swimming pool was closed, no wifi

stunning views, quiet, comfy, clean, good brekkie, ample parking, safe in the room, fast wifi

very pleasant place to stay . dog friendly. good wifi. secure parking

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

10-15 minute walk to old town and all the main attractions and pintxos bars

lively bar & pichos looked very tasty

pintxos at the bar are excelent

the bar makes the best gin and tonic i have ever had

price and the fact that there was no mini bar or safety deposit box in our room

wifi didn't work inside our room. we had to go into the hallway

wifi not good

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

tapas bar was awesome - food extraordinarily tasty

were told the bar and restaurant closed at 10

location super, very comfortable bed, spotless room.adequate breakfast

breakfast has all the options for everyone and a good variety

much choice at breakfast - also it would be nice if they invested in a nice wine bar for evening time to relax

clean and modern room, great breakfast, friend staff

breakfast was good and loved the beach towels provided for free to go to beach

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

friendly and helpful staff especially the concierge team, courteous housekeeping, outstanding breakfast selection and service every morning which we thoroughly enjoyed, , daily weather updates

d would open earlier too) and we would also appreciate a larger pool

not a very good fitness room

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades of travel, almost defying the laws of

lovely modern hotel with good wifi.

a special hotel with beautiful roof top pool. the room with a balcony was a great place to relax

bar / room service was a bit chaotic - suspect it was slightly understaffed

no room service either

good service at the bar and very reasonably priced

comfortable bed, excellent breakfast, good location, small room area

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

loved the location of the hotel and the breakfast was great

only thing we didn't like was the breakfast. the food wasn't very good.

was no bar at the hotel but there are plenty just around the corner

location bed staff wifi

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

free wifi

location, staff, breakfast, wifi

wifi was very poor

everything except the bar service. relay perfect room, wonderful staff and super clean

we thought the lack of spa or pool would be an issue, it really isn't

the bar and restaurant are top quality and the hotel is central to everything in san sebastian but not

the hotel accommodated our early start on one morning by providing room service breakfast

expectations, the upgrade offered allow us to feel as royalty, the facilities, staff, interior, breakfast, the view of the balcony, the location

loved that the breakfast was so relaxing and staff easy going and helpful

location was v good didn’t have breakfast opion

location , close to everything touristy, wonderful staff and superb housekeeping, did not try the breakfast so cannot comment on the meals

it was perfect great location fabulous staff lovely breakfast very clean

the morning, when we reach the hotel before the check in hour, we asked the counter, can we have early check in

excellent wifi service

wifi ran a bit slow at times.

the location was excellent, the wifi was strong, and the view from our room was unforgettable.

breakfast with good view out over the concha good room service good cuisine in restaurant excellent outlook from sea view balconies extraordinarily

did enquire about having dinner in the bar or our last night and we re told it wouldn t be a problem but we couldn t reserve a table

the room was really spacious and the bathroom in the suite was like a spa in itself

the gym is very basic.

gym was also not adequate

was the first night the hotel had guests staying, and the facilities weren't open (no breakfast/gym/sauna etc

also, the hotel has a small gym and sauna in the basement

nuary)room

strong wifi

wifi is not too good dometimes

wifi in our room in some places was not that good, so if you need high speed, you must be in a

location, cleanliness, hot shower, balcony, wifi, warm

mentioned in other reviews, the wifi is an issue

wifi very good

wifi was available

wifi was good

slow wifi. very slow at times.

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

the staff recommended a few spots for a pinchos tour and one of the locations had a wifi issue and we couldn't pay

breakfast gives you three options as a guest, depending on your appetite

limited room service menu

hotel in a brilliant location with fabulous restaurant/room service

and the kitchen area was useful

having a private room and the facility to use a kitchen was very practical and exceptionally good value

the community kitchen and the hot chocolate was so good, perfect location for our stay that week, nice room and

great location, useful fridge/kitchen area

the shared kitchen is helpful

the pool was beautiful with stunning views

the outdoor pool on the roof was also spectacular and the staff were great, as were the drinks and food

fairly quick to come but the walk to the old town is approx 30-40 mins so depending on your fitness it may not suit everyone

breakfast

music in the bar would be nice in the evening !!

rooftop terrace and bar was excellent

location / rooftop bar / room facilities

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden where you can

the rooftop bar has great views and is a definite plus

gym was okay but there was no towels, no cleaning equipment or drinking water…this was very

great breakfasts every morning and the bar was very nice

was a function in the associated bar next door which meant we had to have a drink elsewhere one evening

they kept the bar door open to outside and it was quite cold inside.

check out at midday and early check in was much

breakfast was lovely

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

gym even though they said they had one

breakfast was excellent and the location was perfect

everything was awesome! only the gym and the hotel facilities can be improved.

the breakfast was wonderful ,& so was the location.

welcome and the helpfulness of all staff, reception, breakfast room, and housekeeping

there is a bar next door that can get very busy and noisy.

location close to shops and bars and restaurants for pinchos

bit noisy in the room in the morning with all the kids going past to get to school but the location was worth the minor inconvenience

was tasty but too much effort to have to choose from a menu when you have young hungry kids

street noise was loud but sound machine for the kids worked fine.

the wifi worked great

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

perfect location, nice staff, new hotel, great breakfast

gs, toast,

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

wifi was strong and free, and my shower had seriously magnificent water pressure

very poor wifi

good bed, and located above a side street that was quiet, so no problems sleeping; excellent wifi

didn't) and did not screen capture them

wifi at evening not working very great but triedto find solution

clean and comfortable hotel. i loved the pool!

breakfast, helpful staff and a great swimming pool to spend some siestas relaxing while the kids play

stated it was adults only but there were kids everywhere owner was very inflexible

clean, 20 minutes walk into the old city great breakfast, friendly staff nice pool area everything is spotless and kept very clean good

pleasant pool and plenty of interior & exterior areas to relax in

really nice hotel and good food. on-site ev charger is 3.6kwh.

upon request a parkingspot with ev charging was reserved for us

the bar was a comfortable area to relax at the end of the day

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

i was at the edge always with kids in the room

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

no bar !

allowed early check in. room was basic but ok.

go to the bar op down the road across from the michelin place, great

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

to name a few of its great features: lovely rooms, great outdoor patio with fantastic pool, free parking, complimentary minibar and a great host : one of the best managed b&b s we recently visited

had two cloudy days of the three we were there so didn't get to use the sun beds or pool, so had to spend more time in the town bars eating pintxos

85 euro) to enjoy the continental breakfast of 3-courses and good coffee, by the pool

owner , very welcoming , amazing property and beautiful pool - the weather cold so didn t use

hope to be back here again on a summer trip to take advantage of the delightful pool area

check-in; wifi

few little cosmetic things like not all light bulbs were working, wifi channels tripped over each other and shower bracket didn't work properly

wifi not great in bedrooms

reliable wifi connection

lovely big room and the fastest wifi i ve ever seen in a hotel

the hotel is clean and modern, and the breakfast offers a good variety of options

it is a budget hotel with very good breakfast, rooms could be a bit more spacy but for short stays it's perfect

very smart for a mid range hotel, excellent breakfast and attentive staff.

had not gotten things sorted out re wifi,parking,restaurant

super close to the great beach. brand new hotel comfy beds, good wifi

the breakfast was lovely

swimming/jacuzzi pools good, but not necessarily the main attraction for ourselves

breakfast and nice room

a comprehensive and tasty breakfast was provided with a large variety of choices

breakfast was good

20 min walk to the beach, clean and stylish rooms, very comfortable bed, free parking, very good

views, the breakfast, the room and the really comfortable bed

only thing they could do to improve the property would be the addition of secure parking for motorcycles

the wifi system has a problem and lacks any security

wifi was very slow

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

wifi was very poor, there was no bar