breakfast in the morning had a very nice variety of hot and cold items and the hot tub by the pool was super relaxing and clean

breakfast was great and the hotel and room was very clean. loved the location

clean and nicely decorated. professional staff and good free breakfast!

breakfast looked and smelled wonderful but i’m not much of a breakfast eater so i didn’t try

fantastic room. fantastic breakfast selection.

breakfast. could be better

staff is very nice and acomidating. we love the indoor pool.

location, staff is friendly, recently remodeled, the pool and hot tub are nice too!

the pool and hot tub were both clean the room was nice my kids and husband had a blast.

no breakfast.

parking

not too big of a hotel,good parking, friendly staff

we only saw other guest 2 times and they had a full parking lot

friendly staff, plenty of parking, and an excellent breakfast

was a small group of younglings hanging out in rear of parking lot drinking beer and smoking

staff was exceptionally friendly- even at 5am. super clean and breakfast was awesome.

spacious rooms, walk in shower, clean, free parking, decent breakfast.

the complimentary breakfast and coffee were both very good

were very pleased with this hotel; it was very clean, the rooms were comfortable, and the breakfast was very good

the pool was pretty small

they were friendly and helpful even the breakfast staff were great

breakfast was good for what was offered

liked that it was stocked with all the kitchen essentials needed to cook with

the breakfast was great & the manager at the front desk was very polite and efficient.

breakfast was excellent

breakfast same as all comfort. close to our activities. clean carpet and clean room

nice pool and big room

nice large room! great pool/hot tub. delicious full breakfast included! comfortable beds.

very clean and comfortable. the pool was great.

swimming pool was open till 10pm for kids and till midnight for adults

friendly staff, clean room and common areas, hot breakfast

the cleanliness and the breakfast was awesome. the staff was also very friendly

tv channels leave alot to be desired need more choices. pool area was chilly

breakfast not good. room is either too cold or too warm.

the hotel was clean and the breakfast was delicious

breakfast was good… would prefer better hot food… had eggs… but they looked very wet.

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

breakfast was very good

bed had a pool of urine in it.

friendly staff and great location, heated pool was nice!

diverse lodgers & truckers. parking lot usage by non-hotel persons.

ough the entrance to the hotel parking lot was difficult to navigate)

lots of action in parking lot i did sleep well, stayed on second

people shouting out in the parking lot ,in the hall ways ,slamming doors

at night, guys skateboarding & drinking in the parking lot around vehicles

booked thinking that the pool and hot tub would be accessible but was informed it wouldn’t be until it was inspected

the pot holes in the parking lot and the pool not being open.

breakfast was delicious

staff were helpful. gym has good equipment.

room was nice the people were friendly the staff kept it clean the pool at the top was fun the games were cool and the ac worked really

morning, there were people congregating in the parking lot

had no connection some of the lights didn't work don't understand why mobility parking is far from the entrance also mobility rooms are at the farthest end of the hall, i had an

lots of people hanging out in the parking lot around vehicles and there were dogs barking all night

parking lot was not plowed for deep snow.

big parking, clean linens. comfortable bed

pool was very nice and well maintained

a small kitchen area in our room with sink, dishwasher and hob - clean room with new furniture - plenty

loved that they have ev chargers for evs

the kitchenette was very nice as well

pool is literally freezing

parking lot was a bit raggedy

staff was friendly, parking options were good, and the location is close to food, gas, and other necessities

cob webs on balcony, over priced vending machines and rusty nail in the parking lot.

however there were torn apart abandoned cars dumped in an empty, out of use parking lot next door which was weird

construction and everything is half finished with construction supplies and nails in the parking

the spa tub

the king size spa tub room

they also helped me with an early check in which was greatly appreciated

the room was large and comfortable. very clean. the breakfast was one if the better

( 1 hour ) the pool was wonderful

was clean quiet breakfast was not breakfast due to covid but they still had fruits, juice, cereal, etc

pool, sauna, fitness room

bedding is awesome, breakfast terrific.

breakfast selections were limited

great location and the staff was great. the hotel was very clean and had great breakfast options

staff, rooms were spacious with a full kitchen, pans, silverware and all, it's only been open 3 weeks but this will be our stay place when

the free breakfast and kitchenette

i was almost late for breakfast and there wasnt much left

location, appearance, breakfast was offered at 6am on a saturday!

the breakfast could have been better

very friendly staff, very clean facilities, breakfast was wonderful!

breakfast had lots of great options

breakfast was great!

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast (+) free parking/shuttle downtown (-)got super busy during the 4th of july festivities because they open their parking lot for paid parking (+)the location is perfect walking downtown. we love the large parking lot on the property as well. (+) the location is great for us with parking included (+) free parking and very clean (+)location was perfect for downtown walking with plenty of parking. (+)location from highway, van andel arena and the free parking. (+) loved being right downtown and free parking (+)location and free parking

little pricey and breakfast was kind of expensive smaller pool but maybe thats typical for a

really enjoyed breakfast, restaurant style instead of continental

very good breakfast!

a shuttle from the airport would have made this perfect!

once the office staff member got off her cell phone… then she came into the kitchen area and apologized a lot and said that she would have the fresh food items out as soon as

pool was cold, no place to sit, no towels, big kids throwing wet balls into hot tub

pool was cold, no place to sit, no towels, big kids throwing wet balls into hot tub

clean and inviting facilities, and they had cartoons on the tv for the kids

water park for grandkids and adult children quietb room good breakfast

the pool room was clean too

free breakfast is nice, too

bigger towels. more variety for breakfast.

the room was very comfortable and we really enjoyed the breakfast.

friendly and helpful staff, nice breakfast and clean room!

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on the site needs updated

towels for the pool/ hot tub were

accommodate early check in

our room overlooked the river, and the pool was nice

we had a good time on our night out. nice clean pool, and rooms.

should have trays in the breakfast area

the staff, room and breakfast were amazing

breakfast was good hot and cold

i like this motel it is nice and they have breakfast and a pool

bed, pool and hot tub was nice, also liked having a microwave and larger size refrigerator in the room

the breakfast was great . the bed was comfortable

was really happy to have french toast at breakfast

didn't stay for breakfast as we had a 10

breakfast bar should be open later

asked for a early check in which was no problem, room was ready when we got there

staff was very friendly, easy to find, ev charger was the main reason we booked our stay.

no pool or hot tub no working no exercise room

i really like the staff. i like the breakfast. the bed was comfortable.

good value great sraff dated rooms but very clean nice pool and hot tub

that i can hear people from the other side and also the breakfast has not a lot of options.

hmmm, i'd have to say that i had to check out, go home, make my own breakfast , and clean my own room

the breakfast when we had it was very good, the staff who ran it, were so gracious and always very

no do not disturb sign or laundry bag,nothing for breakfast!

we went for breakfast at 9:45 and it there was almost nothing left

smelled like sour laundry

breakfast was good

breakfast had no extra's, but was ok our room had a loud, running toilet that they said they were

breakfast wasn t that great

close to the tanger outlet and the gun lake casino

close to the highway and casino, which we went to after the reunion

good location, breakfast and pool included, choice of nearby restaurants

a small shower, bed next to the window and pool was broken.

i could open the window, laundry facility on site, close to shopping and entertainment

clean n pool

also, pool was

i wish they started breakfast at 6 am.

desk lady at check in was super sweet and friendly, pool was great, beds were super comfy and plenty of space in

the pool was definitely too cool for me personally- would have enjoyed a hot tub option

restaurant within the hotel and the pool for the kids

i really liked the lounge area, with the breakfast service (had to pay) but you order off a menu

good size room - quiet and free parking

more inviting) mattress too soft for my personal liking

i ate breakfast at the little family restaurant across the parking lot

t nothing i would fault the hotel for) parking lot is a bit

location and parking was good

beautiful, clean rooms. great breakfast area. friendly front desk staff .

comfortable bed and nice staff. the free breakfast was good.

the breakfast was good, but needed to be restocked.

i missed the free breakfast

the breakfast was really good, although i wish some of the breakfast items were labeled

staff was super friendly and the room was very nice parking was great and they even had free

the elevator needed bulbs replaced, hard to open door because it was swollen the door, limited parking spaces, and no microwave inside the rooms

parking was convenient.

but the hotel s dead bushes, overflowing trash bins and trash in the parking lot make it worse

close to downtown, shopping , food etc if needed. parking no problem

loved the breakfast to go bags!

nice and clean. pool was clean and room was nice.

room set-up and breakfast selection

breakfast was good, location was convenient, staff was friendly, common areas and room was very

no hot tub, pool was very small

also having the laundry readily available

we stayed a total of 4 days and the mini kitchen with a full fridge, dishes and dishwasher were the cherry on top for my family of 4

a full kitchen with full refrigerator/freezer, dishes, silverware, all complete with a dishwasher was so

everything was great. location, staff, free breakfast, etc

felt the pool and hot tub area seemed dated- but thankful at least it was open and not crowded so we could

very nice, had easy access to local stores and parking

there were many people in the parking lot smoking weed both nights, which lingered on our clothes as we came and went

some of the furniture was worn and the parking lot needs to be resurfaced

also, gathered in the parking lot and were noisy all through the

i have no complaints! oh wait just a small one. the parking lot needs a little work. :) .

hotel bar is wonderful

the room was very spacious and the pool was great!!

really enjoyed the pool and bar area. breakfast was very good but on the expensive side.

there's a laundry facility on st as well as a pool and spa

people are nice and bed are clean. pool is good.

the kitchen was incredible! the staff was super friendly.

close to resturants and stores. has a kitchen and living area in the room.

lightbulbs in kitchen ceiling were out making it hard to see

shopping centers and resturants, great free breakfast, coffee well supplied in lobby, nice little kitchen with room and all utensils included

i did notice some sticky residue on part of the table int he kitchen area.

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

ffle machine was a bonus

room was big and free parking

were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars

property was in a great location, had plenty of parking spaces, great breakfast options

lots of parking.

clean, nice little kitchenette, plenty of storage space, comfortable, good lighting in bathroom

it smelled of a mix of dirty gym shoes or laundry, and old marijuana smoke mixed with the chemicals that come off of new build

clean and seemed new, security card tap to get in after hours, efficiency type room with mini kitchen, access to laundry and work out room

renting the dishes, kitchen items, etc was very helpful

a laundry and even a gym

pool should have been more supervised. pool rules. kids should have parents with them

it was so clean i loved it kids loved it

pool was nice, temperature was great

easy drive to golf tournament

we did get down to the pool/hot tub area

self laundry free of charge.

employees were very pleasant and helpful. clean room, and they gave me a late check out :)

the girls liked the pool and breakfast.

the breakfast was so good and fresh

breakfast was great,there a very nice well dressed lady making sure things were clean and tidy and

nice the the bed was comfortable and spacious very clean & spa tub by swimming pool is a plus breakfast is a plus

the staff is friendly the breakfast is good overall i will stay again

liked the staff in the front desk, in the dining room, housekeeping, pool was clean the green area

i was glad there was a guest laundry room but i had to fix the dryer vent because it came off and made the room a sauna

thought there was a bar and grille.

best pool ever clean and very family friendly

coffee/breakfast setup was perfect

pool was fun and hot tub wonderful

property was clean i had a king suite that was very comfortable and the pool was fun the kids love it made sure they went every day and the breakfast was good and it was

it wasn't expensive and had a full kitchen in it! extremely nice!

clean!!! very nice breakfast choices.

that we didn't have time to take a dip in the very nice pool.

staff, free coffe, tea, and muffins 24/7, pool and games in the lobby

the pool and the room

breakfast was good and the facility was very nice looking

forced to enter through grimy carpeted end hallway on side of building with over half of hotel parking lot blocked off

in the parking lot

construction being done but not noted when i booked. very limited parking.

parking

entry and parking lot needs to be paved, or fixed

there are no amenities for kids, not family-friendly

the pool was super cold the kids couldn't even swim

shuttle only to airport

location,friendly staff and service,convenient bar and restaurant.

the room was very clean and great location by the airport. they also offered shuttle service

the breakfast bar offers gluten free options, yet, the options were extremely limited.

we loved the breakfast and the food was very good, clean tasting

always and the same with every hotel ever; the gym could use more free weights and a squat rack or 2

24 hr gym room is nice

clean, nice employees and great breakfast

the laundry room was nice

parking lot was pretty packed and tight maneuvering, during the busy restaurant times

i like that there is a restaurant located in the parking lot. that is convenient.

tight parking in the first building

parking

and convenient parking

pool is awesome, rooms modern and clean , breakfast awesome

com did not include pet fee, which we were told nothing about

early breakfast hours, size of room/bathroom. pool.

breakfast and the privacy

too much for the first night pet fee

we received dinner and drink tickets in the evening and also breakfast in the morning

only thing i think would improve the bathroom is a grab bar on it least one end the tub

pool is inside/outside, and even in cold and snow we were able to swim outside

friendly staff, clean, spacious rooms, awesome free happy hour and a hot breakfast

wouldn't stop running- way too many kids(spring break-not a ding on the hotel) hotel was amazing

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

great staff, clean, great breakfast

there was a nice pool but i did not use it

the location, the room, the pool it was all beautiful

continental breakfast.

i like that they didn't put me near the groups of kids that were there

facilities were clean and enjoyed that they had a bar on site and breakfast.

our go to place everytime we visit grand rapids. clean, spacious, great staff, nice breakfast.

were no towels at the pool so we had to walk up to our rooms soaked and the couch in our room was overly broken in

were right next to three or four familys of traveling hockey moms and to have the kids running up and down the halls starting at 6 am wasn't great

and a pool

room was good size, we stayed for one night to use the bus shuttle to the airport.

it has a kitchen and lending station

missed breakfast due to early flight. pool was very nice and wake up call was appreciated.

pool is nasty

the hotel had a great breakfast too

friendly staff great breakfast. nice pool area.

flight arrived about 1:30am and the shuttle was not available

clean spacious nice pool no complaints

the fact that the pool is smaller so 5 people seems crowded.

a lot of people outside in the parking lot doing stuff not sure what

parking. i had to park at the holiday inn next door. next time i will just there.

enough parking spaces for guests, had to park on other side of different hotel nearby

cleanliness, free breakfast and convenience to airport with plenty of free parking spaces.

there was a lot of trash in the parking areas

fresh, recent upgrade to entire hotel close to airport, shuttle available

we were put in a room next to the guest laundry facilities and the walls are very thin so it was constantly loud

comfortable rooms super nice shuttle service and front desk and dining area staff i highly recommend

in room next to pool, very loud! kids screaming.

i intended to use the laundry machines and the fitness center, but both were out of order during my stay

the hotel had a decent fitness gym

that it was a hassle to get change to use the laundry facilities.

a good king bed, great housekeeping, good gym

i asked for early check in and late check out and got it with no problem

flight was very late at night and they gave us a late check out time, and the staff were all very nice

slow elevator. pool advertised as available but was not

pool even though it's advertised

was there for 11 days, i needed to use the laundry

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on the 2nd floor

hot breakfast

no brekfast no pool no gym

great décor and pool

shuttle service to and from airport was great and was able to leave my car parked at hotel.

thank you for having the pool open!

bar & grill not yet open and pictures do not match the hotel - certain things not available

friendly and helpful staff. breakfast bar had healthy choices.

breakfast, pool very small but ok for the kids

once the kids got there the hotel did find the original booking saving me the discount i had

my kids are young and are scared of showers so we waited until we got home to bathe them

pool was a little to cold.

pool and hot rob were amazing as well

not enough places to sit for breakfast

i didn't make it for breakfast

honestly loved the hotel loved the hot tub pool was nice beds were comfy ac worked great rainy wanna try the room with the balcony to the

hot tub and pool

to much chlorine in the pool.

was very clean the staff was friendly altogether i like the place pool was clean breakfast was pretty decent will

unfortunately, due to covid, the pool was not open

the pool water was cold according to the kids.

breakfast

we were checking in as they were in parking lot taking shuttle

good location. parking a little hard,but ok.

only thing would be the crosswalk for guest parking to lodging should be more direct we had to walk in kind of a round about way to get from

parking is a little far from entrance.

shuttle for self parking