well lit parking, staff was helpful and courteous

location. broken lamp shade. people loitering in the parking lot.

looked like a lot of people were living there. had a horrible view of the parking lot.

at night, guys skateboarding & drinking in the parking lot around vehicles

room was cozy...staff friendly...parking was safe..well lit

pool and hot tub were great nice and warm

sauna, fitness room

the pool was closed

of the building facing i-131 --- don't mind the interstate view really, but the backside of the pool room wasn't great

fitness room

very friendly staff, very clean facilities, breakfast was wonderful!

the breakfast could have been better

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

location, appearance, breakfast was offered at 6am on a saturday!

staff at breakfast

breakfast was fresh and tasty

kitchenette was fabulous, the shower in my king size bed, breaking was was fabulous with lots of

are terrible kicked me and my kids out call police on us we where the 1 hour they said it’s because it was more than 4 of us we

laundry

the staff were very nice and the rooms were great. loved the kitchenette.

they also helped me with an early check in which was greatly appreciated

the spa tub

the king size spa tub room

great night sleep in a very comfortable bed & the breakfast was great.

the gym room was in the staff room, w/ a refrigerator and other items, not conducive to exercise at all

4 different pools, great breakfast, kids ate free. water park for kids

the grandbabies loved the pool area and the free breakfast

great swim area, full hot breakfast, and sundae bar/movie the nights we stayed (fri and

the ground floor had rooms with doors opening to the parking lot

however there were torn apart abandoned cars dumped in an empty, out of use parking lot next door which was weird

staff was friendly, parking options were good, and the location is close to food, gas, and other necessities

parking lot was a bit raggedy

cob webs on balcony, over priced vending machines and rusty nail in the parking lot.

very nice, had easy access to local stores and parking

there were many people in the parking lot smoking weed both nights, which lingered on our clothes as we came and went

also, gathered in the parking lot and were noisy all through the

parking lot/outside the building is very dark

there were numerous signs of the old bones still showing through around the hotel and in the parking lot

they are dog friendly and have free parking

experience and i am not the type to comment these things the parking lot and grounds of this facility are completely covered with trash and debris

the parking lot was potholed and unlined

morning, there were people congregating in the parking lot

parking lot very slippery, police in the parking lot made a person wonder if the right choice made

breakfast

the pool wasn’t up and we weren’t informed.

room was nice the people were friendly the staff kept it clean the pool at the top was fun the games were cool and the ac worked really

the indoor pool was nice

comfortable bed. breakfast. location in proximity to highway.

lightbulbs in kitchen ceiling were out making it hard to see

some of the kitchen supplies were not in the room as when i stayed here before.

i loved everything especially the kitchen that was in the room too!

the suite was perfect with its own kitchen and comfortable bed

close to resturants and stores. has a kitchen and living area in the room.

no supplies in the kitchen area

clean, nice little kitchenette, plenty of storage space, comfortable, good lighting in bathroom

only part time staff. no hair dryer, full length mirror or dishes/utensils in kitchenette

clean and seemed new, security card tap to get in after hours, efficiency type room with mini kitchen, access to laundry and work out room

it smelled of a mix of dirty gym shoes or laundry, and old marijuana smoke mixed with the chemicals that come off of new build

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars

a lot to hate besides the construction stuff in the parking lot that time

room was big and free parking

property was in a great location, had plenty of parking spaces, great breakfast options

lots of parking.

there's a laundry facility on st as well as a pool and spa

parking is easy, staff are friendly and accommodating, rooms are clean, and the gym very complete for my needs

a drink from the bar and i didn’t even taste the alcohol in it

tons of space in the lobby and a beautiful bar area as well

there was some gym equipment that was not working properly.

children enjoyed the pool & adults the hot tub

also, the pool & hot tub were great

didn't stay for breakfast as we had a 10

breakfast bar should be open later

gym looked nice

great staff and rooms are always clean with a wonderful pool and hot tub!

i like this motel it is nice and they have breakfast and a pool

rates,pool,cleaniess

the children loved the verity for berfeast and enjoyed the pool.

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

also, they couldn’t make change at the desk or have a quarters machine for the laundry

staff was beyond helpful and diligent about having all the breakfast amenities and care area stocked and full

self laundry free of charge.

good complimentary breakfast

they didn't have a change machine nor did they carry change for laundry or vending

parking is plentiful

parking. i had to park at the holiday inn next door. next time i will just there.

cleanliness, free breakfast and convenience to airport with plenty of free parking spaces.

enough parking spaces for guests, had to park on other side of different hotel nearby

plenty of parking close to entrance

the breakfast is ok, but i wish there were a few more items to choose from, and i love that they have a

is ok, but i wish there were a few more items to choose from, and i love that they have a pool, but i wish there was a hot tub

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just outside he elevator

front desk and she was complaining about a man watching her children swim in the pool from the gym room window

equipment in the gym-broken treadmill and a tv that blared amc or infomercials with no remote or ability to change

kitchen was well equipped

the. breakfast choices were great.

because we stayed four days, we got tired of eating out, so it was great having the kitchen and buying healthy groceries instead

the breakfast was actually good

my room has small kitchen which we really loved it and breakfast was awesome !

that we didn't have time to take a dip in the very nice pool.

it was absolutely beautiful the lobby. was great pool table swimming it is worth the stay

clean!!! very nice breakfast choices.

good location, clean, nice pool.

great location, clean, nice beds, very modern they have games and a pool table

the gym was decent for the size of the hotel and they had a nice outdoor seating area

that it was a hassle to get change to use the laundry facilities.

we took full advantage of the on-site laundry facilities, washing all ten days’ worth of clothes so we could come home and unpack right

the bed was really confy and was allowed early check in and late check out

no change machine for laundry and the front desk will not sell you quarters

forced to enter through grimy carpeted end hallway on side of building with over half of hotel parking lot blocked off

parking

in the parking lot

construction being done but not noted when i booked. very limited parking.

entry and parking lot needs to be paved, or fixed

the airport less than 10min drive, you canwalk to 7+ restaurants & shops w/out a car, restaurant/ bar on the premises, great staff shout out to hotel employee at front desk & the waitress

prior guest's bar soap and hair was in the shower

airport shuttle runs every 30 minutes like clockwork

staff at the front desk and bar were very friendly, upbeat, and willing to assist

it was clean, quiet and i was happy to have been accommodated with an early shuttle time

breakfast was excellent.

the room had all of the amenities i could have required. the breakfast was actually quite good.

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

pool area was small and no hot tub.

pool was ok. room was nice

breakfast wasn t that great

breakfast is just ok. coffee could be better at breakfast and in the room.

breakfast was only served until 9am weekdays which we were not told about upon checking in

breakfast could of had a little more variety but it was good, eggs & waffles

a few more hot food items for breakfast would have been great.

the laundry room was nice

pool is literally freezing

the pool area does not have hot tub.

the pool and 24 hour gym are a bonus

loved that they have ev chargers for evs

bottom of the pool looked dirty

i appreciated that there was a fitness room but did not appreciate that anti-bacterial wipes were not provided - yuck

allowed early check in

none of the equipment in the fitness center worked

breakfast b so good the rooms clean n smell so fresh n the beds r soo comfortable i recommend u

only given 2 pool towels- no jand towels.

were no towels at the pool so we had to walk up to our rooms soaked and the couch in our room was overly broken in

clean ,updated ,shuttle, parking,pool breakfast variety, suites

longer breakfast time

no shuttle to airport after 12 noon

that we weren't able to use the pool.

the pictures reflected a jacuzzi in the pool room, however upon arrival there was no jacuzzi

the breakfast was wonderful, as good or better than you would get in a restaurant (worth$15-20 easy) we

nothing. it was all good. even breakfast was great!

better option for breakfast

was told the pool was open

the kids around made a lot of noise in my next-door.

the young staff working the bar/food bar were fantastic

it was very convenient for us and the kids

loved the breakfast and kickback

breakfast was the only thing that let the hotel down but there was a bob evans just across the

luv that kitchen and free laundry

the kitchen in the room that really came in handy and the pillows were so soft

the room was pretty good, not sure why the kitchen was larger than the bedroom area but great room

pool could have been open longer

bonus: free laundry machines in second floor, just bring detergent and

no deep end in pool.

bed, walk in shower, nite staff went above & beyond helping us with securing an uber when the shuttle to airport didn’t

carpeting, disgustingly stained chair, dust on nightstands and lamps, huge hole in towel, dirty laundry and trashed lined up in hallway

shuttle service to and from airport

love the area, the convenience, the price, the delicious breakfast, the quality of the rooms and furnishings

clean spacious nice pool no complaints

nice clean new hotel. great breakfast amongst free breakfast hotels

the hotel had a great breakfast too

airport shuttle service not timely.

breakfast was hot, fresh and delicious

the dirty laundry room.getting the room cleaned took all day.

big truck backed in parking

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on the 2nd floor

the breakfast was less than desirable. bananas were green. muffins and rolls were rock hard.

the front desk service and the spa hot tub was amazing!

they supplied a shuttle to the airport

the shuttle service was a big plus

from the pool and hot tub, the restaurant

bar & grill not yet open and pictures do not match the hotel - certain things not available

people and crying kids all night long until 1am, smelled like weed, elevator sounded like it was going to break and

very clean, great breakfast, nice pool

staff was amazing!! gym small but everything you need.

the kitchen was perfect for my bodybuilding show i did

pool wasn't ready yet, or hot tub. already june.

rooms are very spacious and the breakfast was very good

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast (+) free parking/shuttle downtown (-)got super busy during the 4th of july festivities because they open their parking lot for paid parking (+)the location is perfect walking downtown. we love the large parking lot on the property as well. (+) the location is great for us with parking included (+) free parking and very clean (+)location was perfect for downtown walking with plenty of parking. (+)location from highway, van andel arena and the free parking. (+) loved being right downtown and free parking (+)location and free parking

it was easy to confirm my reservation, we were able to get a refrigerator and early check in, extra towels were supplies without issue

no continental breakfast????

is wonderful however, perhaps guests could receive a small discount on their breakfast

a shuttle from the airport would have made this perfect!

the breakfast in the morning was good and nice to have available

breakfast not good. room is either too cold or too warm.

pool was not working

pool was not open due to the covid

the hotel was clean and the breakfast was delicious

keep in mind the hotel does allow the facilities to be rented out for parties, and the pool was a bit packed the weekend we visited; however the pool's operation hours are generous

maybe not enough info like where is breakfast, pool, luggage carts, cookies, coffee, etc.

breakfast was just ok quality

we did get down to the pool/hot tub area

always stay here for my daughters gymnastics competition in grand rapids

breakfast could have more options but it was still satisfactory.

breakfast was great

the pool and hot tub were in working order and very clean

pool and spa was open, friendly staff, clean room, hot breakfast and location.

breakfast in the morning had a very nice variety of hot and cold items and the hot tub by the pool was super relaxing and clean

pool was a little small but that's it.

the pool was small.

breakfast was wonderful and the breakfast staff was so courteous and friendly

i didn’t like but the pool room was hot to watch the kids swim

the pool was pretty small

breakfast could have had more selection was only coffee and waffles

it is close to my family, and it has a pool.

no breakfast or pool but understandable with covid

room overlooked the pool and was right above the breakfast nook

location, staff is friendly, recently remodeled, the pool and hot tub are nice too!

we asked for a late check out so we could clean up after our round of golf in the morning and they happily

was friendly and clean. pool and hot tub open till midnight.

the pool the kids love it

very clean and comfortable. the pool was great.

breakfast was great

not too big of a hotel,good parking, friendly staff

parking

friendly staff, plenty of parking, and an excellent breakfast

was a small group of younglings hanging out in rear of parking lot drinking beer and smoking

we only saw other guest 2 times and they had a full parking lot

accommodate early check in

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and nice pool area indian restaurant is very good for

they were able to accommodate our late check out with no hassle

towels for the pool/ hot tub were

great location, the pool and hot tub were very nice and clean

a small shower, bed next to the window and pool was broken.

clean beds nice pool and the staff is really good...

i liked the jacuzzi room and the fact it had a pool

also, pool was

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

staff was super friendly and the room was very nice parking was great and they even had free

parking was horrible

close to downtown, shopping , food etc if needed. parking no problem

parking lot needed replaced

the elevator needed bulbs replaced, hard to open door because it was swollen the door, limited parking spaces, and no microwave inside the rooms

the breakfast friday morning was great! the weekend was disappointing because not out on time!

comfortable bed and nice staff. the free breakfast was good.

the breakfast was good, but needed to be restocked.

breakfast was basic. coffee was ok. rather have good coffee

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

the pool had a strong chemical smell so the kids couldnt swim

clean, bright colors, great breakfast, large room

kids didn't have access to juice in the morning because staff said it was

no hot tub, pool was very small

bed, breakfast, staff & pool

the pool

loved the room layout and the kitchen

location, kitchen, pool

the kitchen was well-stocked with tableware, pans, and utensils

the pool and things were not available still

decent pool and price makes it a great choice for my family.

no pool and no hot tub or no exercise room

indoor pool and free breakfast were great little surprises

staff was very friendly, easy to find, ev charger was the main reason we booked our stay.

cleaner than expected. breakfast was adequate. staff was friendly and informative!

hmmm, i'd have to say that i had to check out, go home, make my own breakfast , and clean my own room

really enjoyed pool and hot tub. breakfast was good and enjoyed the fruit infused water.

we had to ask for linen bc they were so short on staffing that they were behind on laundry!

the stairs and the closed pool

place was clean, the beds were comfortable, the breakfast was very good and the staff were very helpful and friendly

restaurant within the hotel and the pool for the kids

breakfast was not free

love the place! love the staff! super love the bar tender/breakfast girl!!

great location for our purpose. sparse seating. pool available

couldn't use cash at bar and had to use key cards for lights both were very inconvenient

fireplace and the gym were nice

it was such a cute place! super comfortable and breakfast was amazing!!

great amenities, breakfast was good and the room was nice, clean and comfortable

the breakfast bar offers gluten free options, yet, the options were extremely limited.

very clean and modern great gym and pool as well would stay again if i have more work there.

breakfast was exactly what i expected.

the pool was great

nice clean hotel! pool area was great! enjoyed jacuzzi

the pool was beautiful and clean and the breakfast was delicious

loved the pool and that we could bring our dog to the hotel

and convenient parking

tight parking in the first building

the lighting could have been better in the parking lot

from the genuinely friendly staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities that

parking

the breakfast had a large variety as well

was very clean the staff was friendly altogether i like the place pool was clean breakfast was pretty decent will

the breakfast was excellent, and the employees were helpful and knowledgeable

enjoyed the breakfast, friendly staff, very clean and loved our room / stay

the pool was great, and breakfast was impressive

only thing would be the crosswalk for guest parking to lodging should be more direct we had to walk in kind of a round about way to get from

we were checking in as they were in parking lot taking shuttle

we even were picked up in the parking lot by someone with gun lake who drove us up to the door

parking is a little far from entrance.

pressure in showers was weak and , rediculous walk to self parking area, need to work on this for